Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B23040A
Service News - The navigation clock and date are incorrect. This is due to a limited GPS receiver capacity resulting in rollover of internal chip memory. The rollover occurred on January 1, 2022 at 12:00AM local time
B21120A
ServiceNews Article - The clock shows the incorrect time. This issue is due to a limited GPS receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on January 1, 2022, at 12:00AM local time. As a result, the navigation date and time will be incorrect.
DOR-M3J3F-07
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
BBOM05242018901
Dealer message - Today, May 24, 2018, Acura is announcing a warranty extension for 2002-17 Acura vehicles. This warranty extension applies in cases where any of the replacement driver?s and/or front passenger?s airbag inflators have failed internally.
B05-018
SERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION.
CUSTOMER LETTER
CUSTOMER LETTER - ON SOME 200713 MDX AND 201012 ZDX VEHICLES LOCATED IN COLD AREAS, THE FRONT AND REAR ACTIVE DAMPERS MAY LEAK. WHILE LEAKS ON THE REAR ACTIVE SUSPENSION ARE VISIBLE, THE FRONT ACTIVE DAMPERS ARE MOUNTED IN AN INVERTED POSITION AND THE LEAK IS NOT VISIBLE ON THE EXTERIOR OF THE DAMPER. IF AN EXCESSIVE AMOUNT OF DAMPER OIL HAS LEAKED, THE ACTIVE DAMPERS MAY MAKE A CLUNK OR A BANG SOUND WHEN DRIVING ON ROUGH ROADS OR OVER SPEED BUMPS.
REIMBURSEMENT FO
REIMBURSEMENT FORM - ON SOME 200713 MDX AND 201012 ZDX VEHICLES LOCATED IN COLD AREAS, THE FRONT AND REAR ACTIVE DAMPERS MAY LEAK. WHILE LEAKS ON THE REAR ACTIVE SUSPENSION ARE VISIBLE, THE FRONT ACTIVE DAMPERS ARE MOUNTED IN AN INVERTED POSITION AND THE LEAK IS NOT VISIBLE ON THE EXTERIOR OF THE DAMPER. IF AN EXCESSIVE AMOUNT OF DAMPER OIL HAS LEAKED, THE ACTIVE DAMPERS MAY MAKE A CLUNK OR A BANG SOUND WHEN DRIVING ON ROUGH ROADS OR OVER SPEED BUMPS.
B16-020
SERVICE BULLETIN - IN COLD AREAS, THE FRONT ACTIVE DAMPERS MAY BE SUSCEPTIBLE TO LEAKING. SINCE THESE DAMPERS ARE MOUNTED IN AN INVERTED POSITION, THE LEAK IS NOT VISIBLE ON THE EXTERIOR OF THE DAMPER. IF AN EXCESSIVE AMOUNT OF DAMPER OIL HAS LEAKED, THE ACTIVE DAMPERS MAY MAKE A CLUNK OR A BANG WHEN DRIVING ON ROUGH ROADS OR OVER SPEED BUMPS.
B16-022
SERVICE BULLETIN - IN COLD AREAS, THE REAR ACTIVE DAMPERS MAY BE SUSCEPTIBLE TO LEAKING. IF AN EXCESSIVE AMOUNT OF DAMPER OIL HAS LEAKED, THE ACTIVE DAMPERS MAY MAKE A CLUNK OR A BANG WHEN DRIVING ON ROUGH ROADS OR OVER SPEED BUMPS.
B16020
Service bulletin - Warranty Extension: 2007?09 MDX and 2010 ZDX Front Active Damper - This bulletin will expire May 8, 2017. In cold areas, the front active dampers may be susceptible to leaking. Since these dampers are mounted in an inverted position, the leak is not visible on the exterior of the damper. If an excessive amount of damper oil has leaked, the active dampers may make a clunk or a bang when driving on rough roads or over speed bumps.
B16021
Service bulletin - Warranty Extension: 2007?13 MDX and 2010?12 ZDX Front Active Damper - cold areas, the front active dampers may be susceptible to leaking. Since these dampers are mounted in an inverted position, the leak is not visible on the exterior of the damper. If an excessive amount of damper oil has leaked, the active dampers may make a clunk or a bang when driving on rough roads or over speed bumps.
B16022
Service bulletin - Warranty Extension: 2007?09 MDX and 2010 ZDX Rear Active Damper - In cold areas, the rear active dampers may be susceptible to leaking. If an excessive amount of damper oil has leaked, the active dampers may make a clunk or a bang when driving on rough roads or over speed bumps.
B16023
Service bulletin - Warranty Extension: 2007?13 MDX and 2010?12 ZDX Rear Active Damper - In cold areas, the rear active dampers may be susceptible to leaking. If an excessive amount of damper oil has leaked, the active dampers may make a clunk or a bang when driving on rough roads or over speed bumps.
BCA11082016901
Dealer message - Today, November 8, 2016 Acura is announcing four warranty extensions for model years 2007-2013 Acura MDX and model years 2010-2012 Acura ZDX vehicles to address Active Damper System(ADS) dampers from failures in cold regions. Basic Problem Dampers with ADS use metal particles in the damper oil to control movement/recoil. In cold temperatures the oil inside the dampers has reduced viscosity and a gap is generated between the main seal and the rod guide. The iron particulates in the ADS oil are then deposited in this gap blocking the path of the moving oil which damages the seal resulting in an oil leak. Cavitation occurs once enough oil is lost and the damper cannot keep up with operation of wheel up and down movement.
16-020
Customer letter - owner notification for the front and rear active dampers may leak. While leaks on the rear active suspension are visible, the front active dampers are mounted in an inverted position and the leak is not visible on the exterior of the damper. If an excessive amount of damper oil has leaked, the active dampers may make a clunk or a bang sound when driving on rough roads or over speed bumps.
JY9
Reimbursement form - the front and rear active dampers may leak. While leaks on the rear active suspension are visible, the front active dampers are mounted in an inverted position and the leak is not visible on the exterior of the damper. If an excessive amount of damper oil has leaked, the active dampers may make a clunk or a bang sound when driving on rough roads or over speed bumps.
B98015
Special Tool Loan Program: Under TOOLS AVAILABLE FOR LOAN, the list has been updated.
Service Bulletin
Service bulletin - There is a screech or squeak when the windows are raised or lowered. The lower seal on the door glass outer weatherstrip rolls over, causing a screech or squeak.
IN-20-11
ACURA: WHILE DRIVING, THE FRONT WHEEL BEARING WOULD HAVE A NOISE OR VIBRATION. LIKE MOANING, DRONING, OR HUMMING, COMING FROM IT, AND IS BEING INVESTIGATED. MODEL 2007-2013 MDX. *PE
SB-10-22-13
HONDA: AN INVESTIGATION, ON SOME VEHICLES, INTO HUMMING, MOANING, OR A DRONING NOISE, ALONG WITH VIBRATION, COMING FROM THE FRONT WHEEL BEARING, WHILE DRIVING. MODEL 2007-2013 MDX. *PE
B13-036
SERVICE BULLETIN - THERE IS A RATTLING COMING FROM THE HEADLINER, NEAR THE MOONROOF. ONE OR MORE OF THE HEADLINER STIFFENERS HAS DETACHED FROM THE HEADLINER.
ASN-49584
ACURA: INFORMATION IN THE SERVICE NEWS, FROM MANUFACTURER, REGARDING VARIOUS ISSUES OF TROUBLESHOOTING, INSTALLATION, REPLACING, SERVICING AND REPAIRING VARIOUS MODEL AND MODEL YEAR VEHICLES. *PE
SB-12-029
ACURA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE UPDATE FOR TRANSMISSION IS AVAILABLE FOR THE TORQUE CONVERTER LOCK UP CLUTCH WHERE THE JUDDER IS FELT WHILE DRIVING, AND EXTENDED WARRANTY IS APPLIED TO TORQUE CONVERTER IF JUDDER RETURNS AFTER SOFTWARE, FOR TRANSMISSION, WAS UPDATED. MODELS 2007-2009 MDX, 2009-2010 RL, 2009-2011 TL. *PE
SB-12-017
ACURA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES STEERING WHEEL IS HARD TO TURN, WHILE DRIVING AT SLOW SPEEDS, IN CERTAIN AREAS, DUE TO POWER STEERING PUMP NOT PROVIDING CORRECT ASSISTANCE. MODELS 2007-12 MDX. *PE
SB-12-001
ACURA: UPDATE ON SOME MODEL VEHICLES REGARDING TESTING OF ALTERNATORS WITH THE GR8 ALTERNATOR/STARTER TESTER (AST) MODULE THAT IS INSTALLED ON GR8 DIAGNOSTIC BATTERY STATION. *PE
SB-11-031
ACURA: AFTER VEHICLE PARKED FOR A TIME, A/C BLOWS WARM AIR OR BATTERY DIES OUT OR BOTH. *PE
SB-11-023
HONDA ACURA: THE AIR BAG LIGHT IS ON WITH A STORED TROUBLE CODE. THE DRIVER¿S SEAT WIRE HARNESS HAS AN OPEN CIRCUIT. *RM
SB-11-014
HONDA ACURA: VEHICLE STABILITY OR TRAILER ASSIST LIGHT IS ON WITH FOUR POSSIBLE TROUBLE CODES STORED. THE SHIFT LEVER MAY NOT MOVE FROM PARK. A BRAKE PEDAL POSITION SWITCH MALFUNCTION IS THE LIKELY CAUSE. 2007-2011 MDX. *RM
SB-11-006
HONDA ACURA SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DAMPER SYSTEM COIL CONNECTORS MAY CORRODE FROM ROAD SALT AND RESULT IN DAMPER FLUID LOSS. 2009 MDX. *RM UPDATED ON 08.31.2011. *KB
BER-11030B
ACURA: AMERICAN HONDA WOULD LIKE TO INSPECT CERTAIN MODEL YEAR 2009-2011 VEHICLES (MDX), CONCERNING ONE OF THE DOORS WILL NOT OPEN USING THE INNER HANDLE. *PE
SB-0708
ACURA: THERE ARE GUIDELINES FOR VARIOUS SITUATIONS AND PROCEDURES INCLUDING: TIRE PRESSURE VALVE STEM INSTALLATION, TRAILER STABILITY MALFUNCTION LIGHT IS ON, ENGINE OIL APPLICATION GUIDE, NEW SOFTWARE, NEW TRANSMISSION FLUID, NOTCHY STEERING FEELING. *RM
SB-10-011
HONDA: THE WINDSHIELD WIPERS WILL RANDOMLY TURN ON BY THEMSELVES AND CANNOT BE TURNED OFF. *RM
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.