B18-023
Service Bulletin/Repair Instructions
Service Bulletin - Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B18-023
Service Bulletin - Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator.
B18-020
Service Bulletin - Warranty Extension: Customer Support Program For Driver's Airbag Inflator for 2013-14 ILX Hybrid and Other Listed Years and Models.
B23040A
Service News - The navigation clock and date are incorrect. This is due to a limited GPS receiver capacity resulting in rollover of internal chip memory. The rollover occurred on January 1, 2022 at 12:00AM local time
B21120A
ServiceNews Article - The clock shows the incorrect time. This issue is due to a limited GPS receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on January 1, 2022, at 12:00AM local time. As a result, the navigation date and time will be incorrect.
B20-006
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
B20-010
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
B18-025
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
BBOM05242018901
Dealer message - Today, May 24, 2018, Acura is announcing a warranty extension for 2002-17 Acura vehicles. This warranty extension applies in cases where any of the replacement driver?s and/or front passenger?s airbag inflators have failed internally.
BTS180401
Tech line summary article - Can?t get past this screen when adding keys with the Immobilizer Setup Tool in the i-HDS? "Tester is not communicating with immobilizer unit". Here?s an easy workaround to restore communication. 1. Release the built-in key from the keyless access remote. 2. Remove the ignition switch cover. To do this, just insert the key into the slot in the bottom of the cover, push the key all the way in, then pull out on the cover and the key. 3. Insert the key into the ignition switch, then turn it to ON. 4. Select OK on the i-HDS screen to continue.
B05-018
SERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION.
AHPa11112016901
Dealer message - Due to our improving inventory situation on inflators, starting November 14th we?ll begin open ordering on certain part numbers
AHPa11112016902
Dealer message - Due to our improving inventory situation on inflators, starting November 14th we?ll begin open ordering on certain part numbers
BASN11112016901
Dealer message - Due to our improving inventory situation of inflators, on November 14th we will begin No VIN ordering on part numbers 04770-SWA-405 (07 to 11 CRV, 11-15 CRZ, 10-14 Insight, 07-12 RDX) and 04770-SJA-405 (05-12 RL) - attachment.
AHPa11102016901
Dealer message - Due to our improving inventory situation on inflators, starting November 14th we?ll begin open ordering on certain part numbers
APaS11102016901
Dealer message - Due to our improving inventory situation of inflators, on November 14th we will begin No VIN ordering on part numbers 04770-SWA-405 (07 to 11 CRV, 11-15 CRZ, 10-14 Insight, 07-12 RDX) and 04770-SJA-405 (05-12 RL).
APaS11102016902
Dealer message - Due to our improving inventory situation of inflators, on November 14th we will begin No VIN ordering on part numbers 04770-SWA-405 (07 to 11 CRV, 11-15 CRZ, 10-14 Insight, 07-12 RDX) and 04770-SJA-405 (05-12 RL) - attachment.
BPaS11102016901
Dealer message - Due to our improving inventory situation of inflators, on November 14th we will begin No VIN ordering on part numbers 04770-SWA-405 (07 to 11 CRV, 11-15 CRZ, 10-14 Insight, 07-12 RDX) and 04770-SJA-405 (05-12 RL).
BPaS11102016902
Dealer message - Due to our improving inventory situation of inflators, on November 14th we will begin No VIN ordering on part numbers 04770-SWA-405 (07 to 11 CRV, 11-15 CRZ, 10-14 Insight, 07-12 RDX) and 04770-SJA-405 (05-12 RL) - attachment.
TAKATA_HAWAII FL
FLYER CIRCULATED TO THE RESIDENTS OF HAWAII TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_HAWAII PO
POSTERS SENT TO HAWAIIAN INDEPENDENT REPAIR FACILITIES, AUTOMOTIVE PART STORES, CAR WASHES, AND GAS STATIONS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_FLORIDA D
LETTER SENT IN CONJUNCTION WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES DEPARTMENT TO REMIND FLORIDA OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_TEXT MESS
US VIRGIN ISLANDS NEWSPAPER ADVERTISEMENTS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_HAWAII NE
ADVERTISEMENT IN HAWAIIAN NEWSPAPERS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
B-PS-03312016-30
DEALER MESSAGE - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS.
BPS-03312016-302
VIDEO - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS. PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
B-ANS-03252016-3
DEALER MESSAGE - STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 03.25.16
B-ANS-03182016-3
DEALER MESSAGE - STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 03.18.16
B98015
Special Tool Loan Program: Under TOOLS AVAILABLE FOR LOAN, the list has been updated.
B-ANS-02262016-3
UPDATED QUESTIONS AND ANSWERS FOR THE ACURA 2005-2016 MULTI-MODEL DRIVER'S AIRBAG INFLATOR SAFETY RECALL.
B-AN-02252016-30
DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE.
BAN-02252016-302
DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE.
B-ANS-02192016-3
STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 02.19.16
B-AP-02172016-30
DEALER MESSAGE - SHOULD YOU RECEIVE A REQUEST FOR ALTERNATE TRANSPORTATION FROM A CUSTOMER AFFECTED BY THE 2005-2016 ACURA MULTI-MODEL DRIVERS AIRBAG INFLATOR RECALL WHERE A CAMPAIGN PART IS NOT AVAILABLE FOR THE REPAIR, PLEASE FOLLOW THE PROCEDURES.
B-CA-02152016-30
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, ACURA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES. DUE TO THIS, THE FOLLOWING MODELS ARE SUBJECT TO A RECALL AND STOP SALE ORDER IN ALL REGIONS OF THE UNITED STATES AND US TERRITORIES: 2013-16 ACURA ILX 2007-16 ACURA RDX 2005-12 ACURA RL 2009-14 ACURA TL 2010-13 ACURA ZDX AS OF TODAY, FEBRUARY 15, 2016, AFFECTED VINS HAVE BEEN DETERMINED AND VEHICLE ELIGIBILITY CAN BE CONFIRMED THROUGH VIN STATUS INQUIRY.
B-JID-02102016-3
DEALER MESSAGE - ON FRIDAY, WE INFORMED YOU THAT ACURA IS PUTTING IN PLACE A NUMBER OF PROVISIONS AND PROGRAMS TO SUPPORT YOU AND OUR CLIENTS AFFECTED BY THE 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR STOP SALE/SAFETY RECALL ANNOUNCED JANUARY 29, 2016 (SERVICE BULLETIN 16-010). ALTHOUGH WERE STILL BUILDING THE SYSTEMS TO ADMINISTER THESE PROGRAMS, WE WANTED TO SHARE WITH YOU THE PROGRAM DETAILS AS SOON AS THEY WERE FINALIZED TO PUT YOU IN A BETTER POSITION TO ASSIST CLIENTS.
B-APS-02082016-3
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, ACURA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES.
B-FTD-02052016-3
DEALER MESSAGE - ON FRIDAY, JANUARY 29TH, AMERICAN HONDA NO��FIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES. THIS RECALL IS DUE TO THE TAKATA DRIVER'S SIDE AIRBAG INFLATORS THAT MAY EXPERIENCE OVER-PRESSURIZATION RESULTING IN A RUPTURE. AT THIS TIME, WERE WORKING TO IDENTIFY THE ROOT CAUSE, BUT WE DO KNOW THAT EXPOSURE TO HIGH TEMPERATURES AND HIGH HUMIDITY IS A CONTRIBUTING FACTOR.
B-JID-02052016-3
DEALER MESSAGE - WEVE BEEN WORKING TO ADDRESS THE QUESTIONS AND CONCERNS WEVE RECEIVED FROM THE NATIONAL DEALER ADVISORY BOARD AND MEMBERS OF ADVISORY COMMITTEES, AS WELL AS FROM MANY OF YOU THROUGH OUR FIELD REPRESENTATIVES RELATED TO THE DRIVER AIRBAG INFLATOR STOP SALE AND SAFETY RECALL WE ANNOUNCED THIS WEEK. THANK YOU FOR YOUR FEEDBACK; IT HAS HELPED US BETTER UNDERSTAND WHAT AMERICAN HONDA CAN DO TO ASSIST YOU AND OUR CUSTOMERS DURING THIS RECALL.
B-JID-02032016-9
DEALER MESSAGE - PRESS RELEASE IS AVAILABLE FOR THE SAFETY RECALL AFFECTED 2005-2016 ACURA VEHICLES.
B-CA-01302016-90
DEALER MESSAGE - ALTHOUGH VEHICLES AFFECTED BY THE RECENT AIRBAG SAFETY RECALL ARE NOT CLEAR AT THIS TIME, POTENTIALLY AFFECTED VINS HAVE BEEN LOADED INTO THE SYSTEM FOR STOP SALE PURPOSES.
B16-010
SERVICE BULLETIN - IN CERTAIN VEHICLES, THE DRIVERS (FRONT) AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE DURING AIRBAG DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR CASING TO RUPTURE. METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, POSSIBLY CAUSING INJURY OR FATALITY TO VEHICLE OCCUPANTS.
Service Bulletin
Service bulletin - For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs.
DLR MSG - RFP -
Dealer message - American Honda (AHM) would like to collect the driver?s airbag (healthy part) from certain 2007-2008 RDXs & 2005-2008 RLs which fit the criteria listed below.
IN-05-02-2014
HONDA: HONDA IS ATTEMPTING TO COLLECT THE HEALTHY PORTION OF THE DRIVER'S AIRBAG ON CERTAIN VEHICLE. *JS
IN-02-14
ACURA: ON SOME VEHICLES, DEALERSHIP IS COLLECTING DRIVER'S SIDE AIRBAG IF NO ACCIDENT WAS INVOLVED OR THE AIR HAS NOT BEEN REPLACED. MODEL 2005-2008. *PE
DLR-RFP-1-4-14
HONDA: AMERICAN HONDA IS ATTEMPTING TO COLLECT THE HEALTHY PORTION OF AIRBAGS FROM PARTICULAR VEHICLES. THIS ONLY APPLIES TO VEHICLES THAT HAVE NOT BEEN IN ANY ACCIDENTS AND HAVE NOT HAD THE AIRBAG PREVIOUSLY REPLACED. *JS
ASN-49584
ACURA: INFORMATION IN THE SERVICE NEWS, FROM MANUFACTURER, REGARDING VARIOUS ISSUES OF TROUBLESHOOTING, INSTALLATION, REPLACING, SERVICING AND REPAIRING VARIOUS MODEL AND MODEL YEAR VEHICLES. *PE
SB-12-001
ACURA: UPDATE ON SOME MODEL VEHICLES REGARDING TESTING OF ALTERNATORS WITH THE GR8 ALTERNATOR/STARTER TESTER (AST) MODULE THAT IS INSTALLED ON GR8 DIAGNOSTIC BATTERY STATION. *PE
ASB-09-030
ACURA: ON SOME MODEL VEHICLES, THE RETAINERS THAT IS BONDED TO BODY MAY BE DAMAGED OR COMES OFF WHEN REMOVING WINDSHIELD SIDE TRIM. *PE
SB-08-059
HONDA ACURA: THE DOORS MAY NOT UNLOCK WHEN YOU TOUCH THEIR DOOR HANDLES. WATER LEAKAGE HAS LIKELY DAMAGED A CIRCUIT. *RM
SB-0708
ACURA: THERE ARE GUIDELINES FOR VARIOUS SITUATIONS AND PROCEDURES INCLUDING: TIRE PRESSURE VALVE STEM INSTALLATION, TRAILER STABILITY MALFUNCTION LIGHT IS ON, ENGINE OIL APPLICATION GUIDE, NEW SOFTWARE, NEW TRANSMISSION FLUID, NOTCHY STEERING FEELING. *RM
08-026
LOAD CARRYING CAPACITY REDUCED LABEL FOR ALL ACURA VEHICLES. *PE
07041
BRAKE PEDAL IS LOW AND FEELS SOFT. *NJ
07009
WINDSHIELD WIPER DOESN'T CLEAN SNOW OR SLUSH FROM THE WINDSHIELD. *KB UPDATED 10/7/08. *PE
1006
TROUBLE SHOOTING B-CAN AND F-CAN DTC'S. *KB
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.