B18-020
Service Bulletin/Repair Instructions
Service Bulletin - Warranty Extension: Customer Support Program For Driver's Airbag Inflator for 2013-14 ILX Hybrid and Other Listed Years and Models.
Vehicle report
2013 ACURA ZDX
Service bulletins
50 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B20-011
Service Bulletin/Repair Instructions
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
B19-052
Service Bulletin/Repair Instructions
Service Bulletin - Due to high demand for repairs under this warranty extension, pistons and rings required to complete this repair are currently backordered. Acura has provided this service bulletin (19-052) as a mechanism to cover clients that were not able to have repairs completed during the initial 6-month eligibility period on service bulletin (19-006).
BBOM08312019
Service Bulletin/Repair Instructions
Dealer Message - On January 16, 2019, Acura announced a warranty extension for certain 2009-14 Acura vehicles equipped with a 3.7L V6 engine to address client concerns related to excessive oil consumption. Acura extended the powertrain warranty coverage to address engine issues related to excessive oil consumption from the original 6 years/70,000 miles to 8 years/125,000 miles, whichever comes first. In addition, all vehicles were provided a grace period until August 31, 2019 and were covered regardless of time in service or mileage.
B19-006
Service Bulletin/Repair Instructions
Service Bulletin - The oil control rings may become clogged with carbon deposits. These deposits restrict the ring's ability to scrape and return oil from the cylinder wall to the crankcase, which can result in excessive engine oil consumption that may exceed client expectations.
B18-059
Service Bulletin/Repair Instructions
Service Bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall. If you completed the repair described by this service bulletin on or before May 10, 2019, make sure to use the Warranty Claim Information provided below.
B18-009
Service Bulletin/Repair Instructions
Service Bulletin - The oil control rings may become clogged with carbon deposits. These deposits restrict the ring's ability to scrape and return oil from the cylinder wall to the crankcase, which can result in excessive engine oil consumption that may exceed client expectations. To increase client confidence, American Honda is extending the engine warranty related to oil consumption to 8 years from the original date of purchase or 125,000 miles, whichever comes first. This warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any states law. To check for vehicle eligibility, you must do a VIN status inquiry.
ONL6C502142019
Service Bulletin/Repair Instructions
Owner Notification Letter - On certain 2009-14 Acura vehicles equipped with the 3.7L V6 engine, the oil control rings may become clogged with carbon deposits during normal engine operation. These deposits restrict the control ring's ability to return oil from the cylinder walls to the crankcase, resulting in excessive engine oil consumption.
B19-002
Service Bulletin/Repair Instructions
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
BBOM01162019901
Service Bulletin/Repair Instructions
Dealer message - Today, January 16, 2019, Acura is announcing a warranty extension for certain 2009-14 Acura vehicles equipped with the 3.7L V6 engine to address client concerns related to excessive oil consumption. Acura is extending the powertrain warranty coverage to cover engine issues related to excessive oil consumption from the original coverage of 6 years/70,000 miles to 8 years/125,000 miles whichever tisfaction and conï¬dence, any aï¬ected vehicles from now until September 1, 2019 will be covered regardless of time in service or mileage.
B18-026
Service Bulletin/Repair Instructions
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
BBOM05242018901
Service Bulletin/Repair Instructions
Dealer message - Today, May 24, 2018, Acura is announcing a warranty extension for 2002-17 Acura vehicles. This warranty extension applies in cases where any of the replacement driver?s and/or front passenger?s airbag inflators have failed internally.
B17-005
Service Bulletin/Repair Instructions
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
B17-007
Service Bulletin/Repair Instructions
Service bulletin - After the software update, some vehicles based on how they are driven (extreme conditions) may still experience ATF deterioration after updating the PGM-FI or A/T system and the shudder may return. The problem is typically diagnosed as a bad torque converter (TC). There is no damage to the TC, but because the ATF has deteriorated, it needs to be changed even though the ?ATF Service Due? message has not appeared.
BVE02142018901
Service Bulletin/Repair Instructions
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
B18010F
Service Bulletin/Repair Instructions
Servicenews article - Some clients may complain that the Low Oil Pressure indicator comes on, requiring engine oil to be added, while others who routinely check the oil level as recommended in their owner?s manual may find that oil consumption has exceeded their expectations.
BTS160705
Service Bulletin/Repair Instructions
Techline summary article - Some clients may complain that the Low Oil Pressure indicator comes on, requiring engine oil to be added, while others who routinely check the oil level as recommended in their owner?s manual may find that oil consumption has exceeded their expectations.
B16-047
Service Bulletin/Repair Instructions
SERVICE BULLETIN - ALL VEHICLES AFFECTED BY THIS BULLETIN WERE SUPERSEDED TO 17-005.
B05-018
Service Bulletin/Repair Instructions
SERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION.
BPAS11022016902
Service Bulletin/Repair Instructions
DEALER MESSAGES - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2010-2013 MDXS, 2011-2012 RLS, 2009-2014 SHAWD TLS & 2010-2013 ZDXS WITH A CLIENT COMPLAINT OF HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
BPAS10062016902
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2010-2013 MDXS, 2011-2012 RLS, 2009-2014 SHAWD TLS & 2010-2013 ZDXS WITH A CLIENT COMPLAINT OF HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
BPAS10032016904
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2010-2013 MDXS, 2011-2012 RLS, 2009-2014 SHAWD TLS & 2010-2013 ZDXS WITH A CLIENT COMPLAINT OF HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
BPAS09152016902
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2010-2013 MDXS, 2011-2012 RLS, 2009-2014 SHAWD TLS & 2010-2013 ZDXS WITH A CLIENT COMPLAINT OF HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
BPAS09092016901
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2010-2013 MDXS, 2011-2012 RLS, 2009-2014 SHAWD TLS & 2010-2013 ZDXS WITH A CLIENT COMPLAINT OF HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
TAKATA_HAWAII FL
Service Bulletin/Repair Instructions
FLYER CIRCULATED TO THE RESIDENTS OF HAWAII TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_HAWAII PO
Service Bulletin/Repair Instructions
POSTERS SENT TO HAWAIIAN INDEPENDENT REPAIR FACILITIES, AUTOMOTIVE PART STORES, CAR WASHES, AND GAS STATIONS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
BPAS08312016902
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2010-2013 MDXS, 2011-2012 RLS, 2009-2014 SHAWD TLS & 2010-2013 ZDXS WITH A CLIENT COMPLAINT OF HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
TAKATA_FLORIDA D
Service Bulletin/Repair Instructions
LETTER SENT IN CONJUNCTION WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES DEPARTMENT TO REMIND FLORIDA OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_TEXT MESS
Service Bulletin/Repair Instructions
US VIRGIN ISLANDS NEWSPAPER ADVERTISEMENTS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
TAKATA_HAWAII NE
Service Bulletin/Repair Instructions
ADVERTISEMENT IN HAWAIIAN NEWSPAPERS TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
B16047
Service Bulletin/Repair Instructions
SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.
B-PAS-07282016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2010-2013 MDXS, 2011-2012 RLS, 2009-2014 SHAWD TLS & 2010-2013 ZDXS WITH A CLIENT COMPLAINT OF HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
B-PS-03312016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS.
BPS-03312016-302
Service Bulletin/Repair Instructions
VIDEO - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS. PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
B-ANS-03252016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 03.25.16
B-ANS-03182016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 03.18.16
B-ANS-02262016-3
Service Bulletin/Repair Instructions
UPDATED QUESTIONS AND ANSWERS FOR THE ACURA 2005-2016 MULTI-MODEL DRIVER'S AIRBAG INFLATOR SAFETY RECALL.
B-AN-02252016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE.
BAN-02252016-302
Service Bulletin/Repair Instructions
DEALER MESSAGE - ACKNOWLEDGEMENT FORM TO SELL OFF-LEASE VEHICLE BACK TO THE ORIGINATING LESSEE.
B-ANS-02192016-3
Service Bulletin/Repair Instructions
STOP SALE/SAFETY RECALL: ACURA 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR DEALER Q&A UPDATED 02.19.16
B-AP-02172016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - SHOULD YOU RECEIVE A REQUEST FOR ALTERNATE TRANSPORTATION FROM A CUSTOMER AFFECTED BY THE 2005-2016 ACURA MULTI-MODEL DRIVERS AIRBAG INFLATOR RECALL WHERE A CAMPAIGN PART IS NOT AVAILABLE FOR THE REPAIR, PLEASE FOLLOW THE PROCEDURES.
B-CA-02152016-30
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, ACURA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES. DUE TO THIS, THE FOLLOWING MODELS ARE SUBJECT TO A RECALL AND STOP SALE ORDER IN ALL REGIONS OF THE UNITED STATES AND US TERRITORIES: 2013-16 ACURA ILX 2007-16 ACURA RDX 2005-12 ACURA RL 2009-14 ACURA TL 2010-13 ACURA ZDX AS OF TODAY, FEBRUARY 15, 2016, AFFECTED VINS HAVE BEEN DETERMINED AND VEHICLE ELIGIBILITY CAN BE CONFIRMED THROUGH VIN STATUS INQUIRY.
B-JID-02102016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, WE INFORMED YOU THAT ACURA IS PUTTING IN PLACE A NUMBER OF PROVISIONS AND PROGRAMS TO SUPPORT YOU AND OUR CLIENTS AFFECTED BY THE 2005-2016 MULTI-MODEL DRIVERS AIRBAG INFLATOR STOP SALE/SAFETY RECALL ANNOUNCED JANUARY 29, 2016 (SERVICE BULLETIN 16-010). ALTHOUGH WERE STILL BUILDING THE SYSTEMS TO ADMINISTER THESE PROGRAMS, WE WANTED TO SHARE WITH YOU THE PROGRAM DETAILS AS SOON AS THEY WERE FINALIZED TO PUT YOU IN A BETTER POSITION TO ASSIST CLIENTS.
B-APS-02082016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, ACURA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES.
B-FTD-02052016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - ON FRIDAY, JANUARY 29TH, AMERICAN HONDA NO��FIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 530,000 MODEL YEAR 2005-2016 ACURA VEHICLES. THIS RECALL IS DUE TO THE TAKATA DRIVER'S SIDE AIRBAG INFLATORS THAT MAY EXPERIENCE OVER-PRESSURIZATION RESULTING IN A RUPTURE. AT THIS TIME, WERE WORKING TO IDENTIFY THE ROOT CAUSE, BUT WE DO KNOW THAT EXPOSURE TO HIGH TEMPERATURES AND HIGH HUMIDITY IS A CONTRIBUTING FACTOR.
B-JID-02052016-3
Service Bulletin/Repair Instructions
DEALER MESSAGE - WEVE BEEN WORKING TO ADDRESS THE QUESTIONS AND CONCERNS WEVE RECEIVED FROM THE NATIONAL DEALER ADVISORY BOARD AND MEMBERS OF ADVISORY COMMITTEES, AS WELL AS FROM MANY OF YOU THROUGH OUR FIELD REPRESENTATIVES RELATED TO THE DRIVER AIRBAG INFLATOR STOP SALE AND SAFETY RECALL WE ANNOUNCED THIS WEEK. THANK YOU FOR YOUR FEEDBACK; IT HAS HELPED US BETTER UNDERSTAND WHAT AMERICAN HONDA CAN DO TO ASSIST YOU AND OUR CUSTOMERS DURING THIS RECALL.
B-JID-02032016-9
Service Bulletin/Repair Instructions
DEALER MESSAGE - PRESS RELEASE IS AVAILABLE FOR THE SAFETY RECALL AFFECTED 2005-2016 ACURA VEHICLES.
B-CA-01302016-90
Service Bulletin/Repair Instructions
DEALER MESSAGE - ALTHOUGH VEHICLES AFFECTED BY THE RECENT AIRBAG SAFETY RECALL ARE NOT CLEAR AT THIS TIME, POTENTIALLY AFFECTED VINS HAVE BEEN LOADED INTO THE SYSTEM FOR STOP SALE PURPOSES.
B16-010
Service Bulletin/Repair Instructions
SERVICE BULLETIN - IN CERTAIN VEHICLES, THE DRIVERS (FRONT) AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE DURING AIRBAG DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR CASING TO RUPTURE. METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, POSSIBLY CAUSING INJURY OR FATALITY TO VEHICLE OCCUPANTS.
Service Bulletin
Service Bulletin/Repair Instructions
Service bulletin - For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.