Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
1STTSB194111822
Service Bulletin/Repair Instructions
TSB194 explains that an error in a firefly software update caused the caused the roof vent fan to operate in reverse. The TSB offers a remedy for the software error, and also lists the affected units.
1STTSB1938312022
Service Bulletin/Repair Instructions
The heat pump may turn on, along with the furnace, when the furnace is selected on the thermostat. The A/C control box will need to be changed out.
1STMON042052822
Service Bulletin/Repair Instructions
This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.