22D Combo Rev1
Warranty Program/Extension
Emissions Recall 22D - On Board Diagnostics - Dealer Notification (Revision 1)
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
22D Combo Rev1
Emissions Recall 22D - On Board Diagnostics - Dealer Notification (Revision 1)
22D Combo
Emissions Recall 22D - On Board Diagnostics - Dealer Notification
112842
BOLT - HEX FLANGE HEAD
2623000037 REV.A
Condensation Or Water Infiltration In Headlights, Daytime Running Lights (DRL), Turn Signals, Fog Lights, Taillights. Rev A
S2623000037
Condensation Or Water Infiltration In Headlights, Daytime Running Lights (DRL), Turn Signals, Fog Lights, Taillights.
01-001-26
Oil Change Monitor Displaying Prematurely Customers may experience the following: ● The oil change light illuminated on the dash shortly after taking delivery of the vehicle within 6,437 Km (4,000 miles) This bulletin involves resetting the oil life monitor and if necessary changing the engine oil and filter.
S2621000003 REV.A
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
S1408000384 REV.J
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.I
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
64C Combo
Customer Satisfaction Notification 64C – Powertrain Control Module Wiring Harness- Dealer Notification
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
108687
Radio- Multi Media
S2508000101
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
9100325 Rev 1
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
9100668
Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order a "68" part number for New unsold units only.
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
31-001-25 REV. B
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S258A000017
Door speaker Inoperative or No Sound
09-013-25 REV. B
Oil Leakage From The Timing Cover Customers may experience the following: ● Oil leaking from the timing cover. Once the claimed fault is confirmed, check the severity of the leak and replace the timing cover sealant, if necessary, according to the Repair Procedure.
09-013-25 REV. A
Oil Leakage From The Timing Cover Customers may experience the following: ● Oil leaking from the timing cover. Once the claimed fault is confirmed, check the severity of the leak and replace the timing cover sealant, if necessary, according to the Repair Procedure.
09-013-25
Oil Leakage From The Timing Cover Customers may experience the following: ● Oil leaking from the timing cover. Once the claimed fault is confirmed, check the severity of the leak and replace the timing cover sealant, if necessary, according to the Repair Procedure.
02-002-25
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
9100471
CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM.
18-014-25
Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0300 - Multiple Cylinder Misfire (NA Market Only).** ● P0335 - Crankshaft Position Sensor Circuit. Customers may also comment on one or more of the following: ● Rough running engine This bulletin involves reprogramming the PCM with the latest available software.
S1408000384 REV.H
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1705000002 REV.A
Front Brake Pulsation and/or Clunk Noise
S1408000384 REV.G
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000056 REV.A
Forward Collision Warning (FCW), or Adaptive Cruise Control (ACC) Warning Lamps Illuminate on The Instrument Panel Cluster (IPC)
9100468
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
9100469
VAPOR CANISTER If an issue is detected with the EVAPORATIVE SYSTEM INTEGRITY MODULE DETECTOR and not the VAPOR CANISTER, only replace the EVAPORATIVE SYSTEM INTEGRITY MODULE DETECTOR.
S2418000016
MIL-On/Check Engine Lamp On
01-002-24
Oil Change Monitor Displaying Prematurely Customers may experience the following: ● The oil change light illuminated on the dash shortly after taking delivery of the vehicle within 6,437 Km (4,000 miles). This bulletin involves resetting the oil life monitor and if necessary changing the engine oil and filter.
S228A000017 REV.A
Battery Drain Suspected or "Identified" From USB or Media Hub
31-001-24
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S248A000010
Satellite Radio Displays “Satellite Hardware Error” Message
S1408000384 REV.F
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S2408000056
Forward Collision Warning (FCW), or Adaptive Cruise Control (ACC) Warning Lamps Illuminate on The Instrument Panel Cluster (IPC)
08-132-24 REV. A
Flash: Global Telematics Box Module (TBM) Updates The customer may experience one or more of the following: ● Outdated vehicle data on customer's mobile app. ● Connected Services maintenance popup displayed on the radio screen. ● Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the TBM with the latest available software.
08-132-24
Flash: Global Telematics Box Module (TBM) Updates The customer may experience one or more of the following: ● Outdated vehicle data on customer's mobile app. ● Connected Services maintenance popup displayed on the radio screen. ● Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the TBM with the latest available software.
0800624A
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
S1408000384
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
0824323
USB Software Update to 131.010.002 for RAN Radio The customer may describe the following: ? Wrong temperature information is displayed on the performance page. This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 131.010.002. CAUTION! The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged or the updates won?t complete.
9100264
PSU Oil Pump Assy
9100229
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2323000075
2nd Row Center Seat Lazy Or Slow When Folding.
9100226
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
93023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
0820423
Anti-Theft Alarm Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? B1073-71 -Volumetric Sensor Fault-Actuator Stuck. ? B1073-96 - Volumetric Sensor Fault-Component Internal Failure. Customers may also experience: ? The theft-alarm goes off and it is not possible to reactivate it. ? Message is displayed in the cluster stating the theft alarm is disabled. This bulletin involves replacing the front dome lamp.
2400623
A/C Diagnostic LOP Change
9100196
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
S2308000089
The Replacement BCM Front Harness Is Not The Same As The Original
1804223
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P1CEA-00 - Boost Side EVAP Purge System Performance.** ? P2AC0-00 - Intake Air O2 Sensor Reference Voltage Circuit Range/Performance Bank 1. This bulletin involves reprogramming the PCM with the latest available software.
1804223A
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set
9100160
Power wndow switch passenger
S238A000029
Wrong Drivetrain Temperature Information Displayed On Performance Pages Of Radio
0700723
Water Quality When Mixed With Engine Coolant
9100142
Mirror
1804823
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804423
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: ? P043E-00 - EVAP System Leak Detection Reference Orifice Low Flow. ? P2C33-00 - Crankcase Pressure Sensor B Circuit Range/Performance. ? P2C91 - Crankcase Ventilation System - Hose 9B9 Disconnected. ? P00B2-00 - Radiator Coolant Temperature Sensor Circuit Range-Performance. ? P304A-00 - Fuel Rail Pressure Sensor 1 - Out Of Range High. ? P304E-00 - Fuel Rail Pressure Sensor 2-Out Of Range High. ? P02D2-00 - Cylinder 4 Fuel Injector 9A9 Offset Learning At Min Limit. ? P0607-00 - Control Module Performance. ? P0072-00 - Ambient Air Temperature Sensor Circuit Low. ? P0073-00 - Ambient Air Temperature Sensor Circuit High. This bulletin involves reprogramming both the Primary (ECM) and Secondary (ECM2) Engine Control Modules (ECMs) also known as Powertrain Control Modules (PCMs) with the latest available software. NOTE: Additional module flash is required for this update to be effective, the following module is to be updated along with this PCM update: ? Transmission Control Module (TCM).
2101023
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: ? P043E-00 - EVAP System Leak Detection Reference Orifice Low Flow. ? P2C33-00 - Crankcase Pressure Sensor B Circuit Range/Performance. ? P2C91 - Crankcase Ventilation System - Hose 9B9 Disconnected. ? P00B2-00 - Radiator Coolant Temperature Sensor Circuit Range-Performance. ? P304A-00 - Fuel Rail Pressure Sensor 1 - Out Of Range High. ? P304E-00 - Fuel Rail Pressure Sensor 2-Out Of Range High. ? P02D2-00 - Cylinder 4 Fuel Injector 9A9 Offset Learning At Min Limit. ? P0607-00 - Control Module Performance. ? P0072-00 - Ambient Air Temperature Sensor Circuit Low. ? P0073-00 - Ambient Air Temperature Sensor Circuit High. This bulletin involves reprogramming the TCM with the latest available software. NOTE: Additional module flash is required for this update to be effective, the following module is to be updated along with this TCM update: ? Powertrain Control Module (PCM).
Newsletter
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
3100123
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
31-002-22
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
9100103
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
9100104
SENSOR Intrusion Module
9100105
Seal, Sunroof
9100008
Telematic box module 2
9100096
Base Headlamp Bright, Base Headlamp Black
3100122
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
0814222
Global Telematics Box Module (TBM2) Flash Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Estimated National launch date for 1st FOTA update is expected on 07/22/2022. 2nd FOTA 1-2 weeks after 1st FOTA completes: 1st step from 3.8i to 3.8j2+ and 2nd step 3.8j2+ to 4.30. No dealership visit required, send 2 step TBM updates over the air. Customers may experience one or more of the following: Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig. 1. Error Message Remote operation is not working. If the vehicle?s ignition is off state more than 7 days and less than 21 days, Remote ops do not work. Vehicle info is not working (or vehicle info is not giving correct information). Vehicle finder is not working.
S2224000008
Customer Indicates AC Blows Warm Air
S2223000047
ACC Does Not Operate. Start Stop Unavailable, ACC Unavailable Service Required Messages. C1452-86 Engine Torque DASM- Signal Invalid
83674
CONTROL - HVAC CONTROL
08-110-22
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Customers may experience the following:Heated rear seats and heated steering wheel do not activate upon remote start at temperatures below Below 5° C (41° F).
9004531
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place. No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar
82975
LATCH - FRONT DOOR
83020
DAMPER - STEERING
83052
RECEIVER - HUB
82973
LAMP - TAIL
82837
DAMPER - STEERING
S2209000004
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S1708000118
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
0900222
Ignition Coil Double Wire Causing Misfire This bulletin involves replacing all four ignition coils. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire Detected. P0302 - Cylinder 2 Misfire Detected. P0303 - Cylinder 3 Misfire Detected. P0304 - Cylinder 4 Misfire Detected. Customers may also experience the following:A rough running engine.
S2108000198
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2109000004
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004009
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.