Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
23-029-26
Lifgate Tail Lamp Assembly Condensation/Water Intrusion Customers may comment on the following: SYMPTOM: ● Condensation/water intrusion can be seen inside the liftgate tail lamp assembly. This bulletin involves inspecting and possibly replacing the liftgate tail lamp assembly and nameplate.
112639
THROTTLE BODY – NONE
112640
THROTTLE BODY – NONE
9100852
When long block is received, inspection needs to be performed per SOL S2609000010 before the repair begins. If the block machining is not complete according to information in SOL, a new long block will need to be ordered.
S2609000010
Mis-Machined Engine Block
08-251-26
Body Control Module (BCM) Missing Generic Flash Support Technicians may experience the following: ● After replacing the BCM, a flash file does not appear / display in wiTECH
08-252-26
Heated Seats and Heated Wheel Turn Off Or Become Disabled Customers may comment on the following: ● Customer may comment that their Heated Seats and Heated Steering Wheel will turn off or become disabled (button grayed out on display screen) while driving the vehicle.
112842
BOLT - HEX FLANGE HEAD
08-200-26
Instrument Panel Cluster (IPC) Content Missing Or Screen Blank Customers may experience the following: ● IPC content missing, display abnormal or screen blank
08-148-26
The following software enhancement is available: ● This software update enables the feature Active Cabin Ventilation (ACV). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.49.0, 5.53.0 or 5.43 to 5.53 software level. NOTE: National launch for this FOTA update is expected to begin: April 14, 2025.
23-005-26
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper blades that chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
S228A000025 REV.A
Harman R1H Uconnect 5 Radio Software Flash Error Codes
08-044-26
Flash: Auxiliary Hybrid Control Processor Customers may experience the following: SYMPTOM: ● **The vehicle is not performing a scheduled cabin preconditioning. 'Cabin Preconditioning Unavailable' message present in the Instrument Panel Cluster (IPC) when the scheduled cabin condition is not performed as planned.** , Labor Description, Repair Procedure steps
08-394-25 REV. A
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
08-402-25
Flash: Power Inverter Module (PIM) Updates Customers may experience the following: ● The vehicle is not performing a scheduled cabin preconditioning. 'Cabin Preconditioning Unavailable' message present when the scheduled cabin condition is not performed as planned. This bulletin involves reprogramming the Auxiliary Hybrid Control Processor (AHCP) and Hybrid Control Processor (HCP) also known as PIM, with the latest available software
9100734
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
08-394-25
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
18-100-25
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2450 - Fuel Tank Isolation Valve "A" Circuit Open. Customers may experience the following: Fuel door will not open This bulletin involves reprogramming the PCM with the latest available software.
08-370-25
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● **Head Unit (HU) does not show the Charge/Climate Summary popup after key off. ● Performance Pages disappear. ● Blind spot chime does not work if CAN activation signals duration is less than two seconds.** ● Speed limit sign on Instrument Panel Cluster (IPC) is showing incorrect speed. ● Touch freeze/Disassociated Center Stack Display (DCSD) off. ● CP/AA wireless disconnection This bulletin involves inspecting radio software level and if the software level is at or below U27.52, updating it with a USB to U29.42 first and then a second update to U33.43.**
9100723
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber. Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
S2508000101
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
23-008-25 REV. A
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
02-002-25 REV. A
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
08-295-25
Flash: Driver Assistant System Module (DASM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find the following Diagnostic Trouble Code (DTC) has been set:** ● C1409-97 - Radar Sensor Blind - Component Or System Operation Obstructed Or Blocked. In addition, the customer must also comment on one or more of the following: ● "ACC not available" message displayed on the Instrument Panel Cluster (IPC). ● "Highway Assist not available" message displayed on the IPC.** ● Highway Assist steering wheel vibration This bulletin involves updating the DASM with the latest available software.
S2308000041 REV.B
Replacement Key Fobs Will Not Program On Vehicles Equipped With An iBCM
S2509000008
Customer Indicates Reduced Power And Malfunction Indication Light (MIL) on. Possible DTC’s P2453, P2455, P2461.
105288
VALVE - CHECK
S2508000047
Parking Lamps do Not Illuminate When the Vehicle is Remotely Started
18-028-25
Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ● P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. ● P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. ● P006C-MAP - Turbocharger Inlet Air Pressure Correlation.
S2308000069 REV.B
Low Battery State of Charge (SOC), Rear Window Defroster and Heated Mirrors Inoperative
104558
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
104557
Warranty Newsletter – Volume 11, Issue 4
08-036-25 REV. A
Missing Key Fob With Remote Control Customers may experience the following: ● Second key fob is missing. This bulletin involves ordering a new key fob and handing the it to the customer or placing it in the vehicle.
9100503
Aux Pump Before replacing any parts, please refer to TSB 08-045-24 REV. C and TSB 08-044-24 REV.C
103290
VALVE - FUEL VAPOR
9100500
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
08-036-25
Missing Keyfob With Remote Control Customers may experience the following: ● Second key fob is missing This bulletin involves ordering a new keyfob and handing the it to the customer or placing it in the vehicle.
S2508000016
Alarm Siren Does Not Function
S2508000015
Vehicle is Not Starting After a Recent Jump Start has Been Performed, Service Requiring Charging to a 12Volt Battery to Avoid Damage to the Integrated Dual Charge Module (IDCM)
102934
THROTTLE BODY
S1705000002 REV.A
Front Brake Pulsation and/or Clunk Noise
102365
Warranty Newsletter – Volume 10, Issue 11
102366
FCA Caribbean Warranty Newsletter – Volume 10, Issue 11
01-001-24 REV. A
Oil Change Monitor Displaying Prematurely Customers may experience the following: ● The oil change light is illuminated on the Instrument Panel Cluster (IPC) shortly after taking delivery of the vehicle within 6,437 Km (4,000 mi). This bulletin involves resetting the oil life monitor and if necessary, changing the engine oil and filter.
S2408000091
Tonale and Hornet Auxiliary Coolant Pump Locations “A”,”B”, “C"
99324
MODULE - LANE DEPARTURE WARNING
98104
MODULE - AIR BAG CONTROL
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.