Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SVC-TSB-18-001
Service Bulletin/Repair Instructions
Through our ongoing testing we determined that a small amount of Alta Redshift 5.8 Battery packs was produced with a potentially faulty component. While there is no safety risk, if this component was to fail, there is a small chance the Redshift might become inoperable. A Redshift with this faulty component will occasionally show a "precharge timeout" or "precharge fail" fault message on the display. Cycling the key a few times (up to 20) should clear the faults temporarily, allowing the rider to go back to camp.
SVC-TSB-17-003
Service Bulletin/Repair Instructions
With data from field testing we found that the small wiring harness that connects the Charge Port connector (where the charger?s plug is inserted into the bike) and the Direct Current Charge Port (DCCP) might have the ability to wick water from the Charge Port connector down to the DCCP. In this case moisture in the connecrtor is causing a "short" that the Redshift's ECU could sense. This will cause the Redshift to not accept a charge.
SVC-ESB-17-001
Service Bulletin/Repair Instructions
Reducing the current rating of the offboard charger (from 15A to 12A)
SVC-TSB-17-002
Service Bulletin/Repair Instructions
Through our ongoing testing we have determined that a small amount of Alta Redshift 5.8 Battery packs were produced in such a way that an individual connection between cells might fail. If this failure happens, a loss of overall charge and overall power might be noticed. The machine wouldn?t necessarily throw a fault warning nor would it stop providing forward motion. It is plausible that a customer could be riding the bike and not even notice that this failure mode has occurred.
SVC-TSB-17-004
Service Bulletin/Repair Instructions
Skidframe Inspection