Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CSR-3339
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from Ford Motor Company that certain 2017-2025 F-450 – F-600 Chassis Cab upfitted with an Aerial Bucket Second Unit Body (SUB) could have a condition related to the operation or customer satisfaction of the unit when equipped with an Altec aerial device. If the vehicle is upfitted with an Aerial Bucket Second Unit Body (SUB), the SUB may cause stress on the frame rail during use, which might lead to cracks in the frame rail.
CSR-3352
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from FCA US LLC that certain 2025-2026 Ram 3500, 4500, and 5500 cab chassis vehicles with 6.7L engines equipped with Altec equipment may contain an engine emissions-related defect that could affect emissions compliance or motor vehicle safety.
CSR-3320
Service Bulletin/Repair Instructions
Altec Industries, Inc. has been notified of a condition affecting certain International HV, HX, eMV, CV, LT, RH, LoneStar, and MV Series trucks equipped with Altec equipment. Outdated Body Control Module (BCM) software may generate erroneous fault codes after the vehicle has been inactive for two to three days.
CSR-3289
Service Bulletin/Repair Instructions
Altec Industries has been notified that International Motors has decided that a defect which relates to motor vehicle safety exists in certain 2019-2025 CV® Series trucks built 1/11/2018 through 9/9/2024, with feature codes 0004198 and 0004240 (brake system, hydraulic with Hydromax brake booster), equipped with Altec equipment.
SIL-3273
Service Bulletin/Repair Instructions
Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. Once the vehicle reaches normal operating temperature, the clutch drag will abate. In extreme cases, repeated cold starts may result in clutch disk damage and failure to engage when activated.
CSR-3287
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA) that certain 2020-2026 Freightliner 108SD, 114SD, 122SD and Business Class M2 and Western Star 4700, 47X, 48X RHD and 49x vehicles equipped with an Altec aerial device or equipment could have fasteners in the axle clamp group that might not have been properly tightened and can loosen and fail. As a result, the axle could shift, leading to loss of vehicle control, increasing the risk of a crash.
CSR-3290
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from FCA US LLC that a condition exists that relates to motor vehicle safety and affects certain 2025 and 2026 model year (DP) Ram 4500/5500 Cab Chassis equipped with an Altec aerial device or equipment. On the potentially affected units the trailer tow module may experience a loss of trailer lighting and trailer brakes. The trailer turn signal will not flash when the vehicle turn signal lever is actuated and the trailer stop lights will not be activated upon application of the vehicle service brakes. In addition, if equipped, the trailer brakes will not function.
CSR-3284
Service Bulletin/Repair Instructions
Altec Industries, Inc. has been notified by International of a safety defect in some chassis with specific Bendix Antilock Brake Systems (ABS) fitted with Altec equipment.
CSR-3282
Service Bulletin/Repair Instructions
Altec Industries, Inc. has been notified by International Motors, LLC that a defect which relates to motor vehicle safety exists in certain 2018 thru 2025 International® MV® Series trucks built 10/25/2017 thru 6/24/2024, 2018 thru 2024 International® 1300 Series trucks built 11/29/2017 thru 6/14/2023 and 2018 thru 2019 International® 4300 Series trucks built 9/20/2017 thru 1/9/2019, with feature codes 0004198, 0004240 (brake system, hydraulic with Hydromax brake booster). This relates to the operation and customer satisfaction of certain Altec aerial devices installed on the affected chassis.
CSR-3261
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from International Motors, LLC that a defect which relates to motor vehicle safety exists in certain 2026 International® MV™ Series trucks built 3/3/2025 through 6/11/2025 with 25" Battery Boxes and/or specific feature codes. This condition relates to the operation or customer satisfaction of the unit when equipped with an Altec aerial device or equipment.
CSR-3259
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA) that a condition related to operation or customer satisfaction could be present on certain specific 2025-2026 model year vehicles, including: Freightliner 108SD, 114SD, M2, eM2, Cascadia, eCascadia; Western Star 47X, 48X, 49X, 57X vehicles manufactured from December 4, 2024, to February 5, 2025, when equipped with an Altec aerial device or equipment.
CSR-3248
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from PACCAR that a vehicle you possess that is equipped with Altec equipment could fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment." Both Kenworth and Peterbilt vehicles are affected. Altec has included both notices with the mailing.
CSR-3236
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from International Motors, LLC, that a condition exists relating to motor vehicle safety in certain 2025 and 2026 eMVTM Series trucks built 11/13/2024 through 2/3/2025; 2025 and 2026 HVTM Series trucks built 11/11/2024 through 4/9/2025; 2025 and 2026 RHTM Series trucks built 11/11/2024 through 3/28/2025; 2025 and 2026 HX®, LT®, and MVTM Series trucks built 11/11/2024 through 4/8/2025 equipped with Altec equipment.
CSR-3219
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from Kenworth Truck Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle equipped with Altec equipment. Kenworth Truck Company has decided that certain Vehicle Model Year 2023-2026 T180 / T280 / T380 / T480 chassis built from 7/5/2022 through 12/20/2024 fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101 - Controls and Displays and FMVSS No. 108 - Lamps, Reflective Devices, and Associated Equipment. The Exterior Lighting Switch (ELS) in certain vehicles may not function. It is non-responsive and can be reset only by a key cycle. If the ELS fails, the hazard lights and the backlight brightness adjustment may not function. As a result, the lack of hazard lights may not alert other drivers. Failure to adjust the backlight brightness may distract the operator or make it difficult to see critical safety information, which may increase the risk of a crash. No warning precedes this condition.
PUN-3210
Service Bulletin/Repair Instructions
Altec has developed additional features and functionality for JEMS Connect. Features include Vehicle Status Indicators and Diagnostic Trouble Codes (DTCs), both are accessed from Connect.