Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SIL-3026
Altec has learned that certain DRM 12 and DRM 12he chippers built from 2014 to 2022 could develop fatigue cracks in the upper pivot housing weldment. If not addressed, these cracks can lead to damage of the chipper. The customer should inspect the upper pivot housing weldment on the affected chippers. Complete this no later than 30 days from the receipt of the notice.
SIL 801
Altec has learned that the fender rubber on certain units built from July 2020 to October 2020 can become detached from the wheel well fender cutout of the utility body. Altec recommends that all fender rubber be inspected using the inspection procedure described in the SIL. If the installed fender rubber does not pass inspection, order and install the Fender Rubber Replacement Kit. If the fender rubber passes the inspection, complete the Inspection Sheet at the end of this document. No additional inspections are required.
CSR 513
Engine Power Source (EPS) has launched a technical bulletin for MVP controllers with potential memory loss. These controllers have a display on Altec DC1317 and DRM12 chippers. Affected units have the potential for the display to go blank due to a voltage drop during the boot-up cycle. This can be fixed by reloading the firmware and configuration files. Please refer to the communication from EPS. No action is required unless you are experiencing issues.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.