Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SIL-593
ALTEC: DUE TO MOVEMENT OF LEVELING IN LOWER BOOM WHEN TRAVELING, CAUSES SCUFF MARKS ON THE FIBERGLASS LEVELING RODS AND A KIT WAS DEVELOPED TO PROVIDE NEW BOOM BACKING PLATE THAT MOUNTS INSIDE OF LOWER BOOM. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.