Vehicle report

2014 ALTEC SERVICE BODY

Service bulletins

2 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SIL 850

Service Bulletin/Repair Instructions

The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. Altec has learned that the units affected should have an in-line fuse close to the lighting, but this fuse was not installed on some units. In addition, some units may have exposed terminals at the end of certain portions of the wiring in the body. If the exposed terminals contact each other or with ground, the resulting direct short could damage the body compartment lighting. Inspect the body compartment lighting circuit at the unit's next scheduled service interval or within six months of receiving the SIL, whichever comes first. Use the Inspection Procedure or contact Altec to perform the inspection. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer's warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor.

SIL 786

Service Bulletin/Repair Instructions

Some aluminum body doors and box lids require excessive force and may make a popping sound when being opened and closed. Certain bodies are equipped with doors or box lids that contain aluminum hinge rods going through metal hinges that are manufactured from a different metal. Under some conditions the hinges can stick or seize due to salt solutions that damage the protective coating of the aluminum hinge rod. If the hinge rod seizes, it can cause damage to the hinge, door, or box lid. To protect the hinge rod from being damaged and seizing, clean the hinge rod and apply a corrosion inhibitor lubricant. A checklist and lubrication process is provided with the notification to include in the Preventive Maintenance and Inspection Checklist for future use.

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.