Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CSR-3316
Service Bulletin/Repair Instructions
Ford has decided that a defect which relates to motor vehicle safety exists in certain 2020 Model Year F-250 - F-550, 2021 Model Year F-250 - F-600, and 2022 Model Year F-250 - F-750 vehicles equipped with Altec equipment. Vehicle previously received a software update for safety recall 24S78, but may not have received the correct software to remedy the original concern in safety recall 24S78. The high-pressure fuel pump might fail, resulting in extended cranking without starting while the vehicle is parked or loss of motive power while driving. Before losing motive power, customers may experience a Check Engine Light (CEL), noise, and engine derate.
CSR-3278
Service Bulletin/Repair Instructions
Altec Industries, Inc. has been notified by Ford Motor Company that a defect related to motor vehicle safety exists in certain 2020-2022 Model Year Super Duty and 2021-2022 Medium Truck vehicles equipped with 6.7L Diesel Engines that are equipped with certain Altec aerial devices or service bodies.
SIL-3191
Service Bulletin/Repair Instructions
Altec has learned that certain GB5 general service bodies built from April 2018 to September 2024 may experience the unexpected movement of the street side grab handle when used to climb to the top of the service body. A solution has been developed to replace the rivet nuts with new hardware.
CSR 3109
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Certain 2020 to 2022 MY Super Duty vehicles built February 2019 through June 2022 and 2021 to 2023 MY H567 Med Truck F-650, F-750 vehicles with 6.7L engines built May 2019 through June 2022 may be equipped with an improperly functioning onboard diagnostics (OBD) system that is not meeting regulatory requirements and is equipped with a powertrain calibration that eventually can lead to tailpipe emissions that exceed the standard.
CSR 3104
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain Expedition and Navigator model year 2018 to 2023 vehicles built March 2017 through May 2023; Super Duty model year 2019 to 2023 vehicles built March 2018 to May 2023, the supplemental owner's guide does not include an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints. The inability to access this information increases the risk of injury in the event of a crash.
SIL 3054
Service Bulletin/Repair Instructions
Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to resolve this issue.
SIL 850
Service Bulletin/Repair Instructions
The body compartment wiring on certain Altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, closer to the power source. Altec has learned that the units affected should have an in-line fuse close to the lighting, but this fuse was not installed on some units. In addition, some units may have exposed terminals at the end of certain portions of the wiring in the body. If the exposed terminals contact each other or with ground, the resulting direct short could damage the body compartment lighting. Inspect the body compartment lighting circuit at the unit's next scheduled service interval or within six months of receiving the SIL, whichever comes first. Use the Inspection Procedure or contact Altec to perform the inspection. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer's warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor.
CSR 537
Service Bulletin/Repair Instructions
Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Ford Motor Company has decided that a defect that relates to motor vehicle safety exists in certain 2021 through 2022 model year Econoline vehicles equipped with dual rear wheels built from May 11, 2019, through June 17, 2021. Schedule repair with your authorized Ford dealer.