Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CSR-3351
Altec Industries, Inc. has been notified by Ford Motor Company that certain Ford vehicles equipped with Altec equipment were produced without a Particulate Matter (PM) sensor due to a component supply shortage, resulting in an engine emissions-related defect involving motor vehicle safety, compliance, or emissions.
CSR-3308
Altec Industries, Inc. has received notification from Ford Motor Company that a condition relating to motor vehicle safety exists in certain 2022-2026 Super Duty vehicles equipped with Altec equipment. It is possible that the trailer module (TRM) may lose communication at vehicle start-up. If a TRM loss of communication occurs and a trailer is connected to the vehicle, the trailer's stop lamps and turn signal indicators will not function. This may result in inoperable trailer brake lights, turn signals, and braking functions, reducing a driver’s ability to control an attached trailer and making it less visible to other drivers, increasing the risk of a crash.
CSR-3315
Altec Industries, Inc. has received notification from Ford that windshield wiper arms may become stripped or damaged, creating a risk to motor vehicle safety in certain 2022-2023 Super Duty vehicles equipped with Altec equipment. This damage might result in erratic wiper arm speed, an inoperable wiper arm, or a wiper arm becoming detached from the vehicle. An improperly functioning wiper arm may impair driver vision, increasing the risk of a crash. Parts are not available.
CSR-3316
Ford has decided that a defect which relates to motor vehicle safety exists in certain 2020 Model Year F-250 - F-550, 2021 Model Year F-250 - F-600, and 2022 Model Year F-250 - F-750 vehicles equipped with Altec equipment. Vehicle previously received a software update for safety recall 24S78, but may not have received the correct software to remedy the original concern in safety recall 24S78. The high-pressure fuel pump might fail, resulting in extended cranking without starting while the vehicle is parked or loss of motive power while driving. Before losing motive power, customers may experience a Check Engine Light (CEL), noise, and engine derate.
CSR-3278
Altec Industries, Inc. has been notified by Ford Motor Company that a defect related to motor vehicle safety exists in certain 2020-2022 Model Year Super Duty and 2021-2022 Medium Truck vehicles equipped with 6.7L Diesel Engines that are equipped with certain Altec aerial devices or service bodies.
SIL-3224
Altec has learned that the gross vehicle weight rating (GVWR) and gross axle weight rating (GAWR) placard on the door jamb lists the incorrect weights on various units built from December 2021 to February 2025. This could lead to unintentional overloading, which could damage the vehicle.
SIL-3191
Altec has learned that certain GB5 general service bodies built from April 2018 to September 2024 may experience the unexpected movement of the street side grab handle when used to climb to the top of the service body. A solution has been developed to replace the rivet nuts with new hardware.
CSR-3138
Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain 2022 model-year Super Duty vehicles with 6.7L engines, the Particulate Matter (PM) sensor was not installed on your vehicle due to a component supply shortage. The part is now available for installation. Additionally, the Nitrogen Oxide (NOx) sensor preheat is not functional in the powertrain calibration. Under certain conditions, this can lead to thermal shock and sudden failure of the NOx sensor. Follow the guidance in the Emission Recall 22E02 and Customer Satisfaction Program 22N05 communication from Ford.
SIL 3077
Altec has learned that the Samlex inverter default threshold on certain units built from August 2022 to April 2023 may not be able to accommodate the 110 power accessories at the platform. This can result in the operator being unable to use the accessories during normal operation until the inverter charges the battery above the threshold.
CSR 3109
Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Certain 2020 to 2022 MY Super Duty vehicles built February 2019 through June 2022 and 2021 to 2023 MY H567 Med Truck F-650, F-750 vehicles with 6.7L engines built May 2019 through June 2022 may be equipped with an improperly functioning onboard diagnostics (OBD) system that is not meeting regulatory requirements and is equipped with a powertrain calibration that eventually can lead to tailpipe emissions that exceed the standard.
CSR 3104
Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain Expedition and Navigator model year 2018 to 2023 vehicles built March 2017 through May 2023; Super Duty model year 2019 to 2023 vehicles built March 2018 to May 2023, the supplemental owner's guide does not include an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints. The inability to access this information increases the risk of injury in the event of a crash.
SIL 3054
Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to resolve this issue.
CSR 3071
Altec Industries, Inc. has received notification from Fiat Chrysler Automobiles (FCA US) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Certain 2022 and 2023 model year (DJ) Ram 2500 Pickup, (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, (DP) Ram 4500/5500 Cab Chassis vehicles equipped with a 6.7L Cummins turbo diesel engine can experience an engine compartment fire originating from the Generation 1 solid state intake air grid heater relay. An electrical short in the relay can lead to a vehicle fire with the ignition on or off. A vehicle fire can result in an increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.