A_260023_RC_EN
Service Campaign
Dear Dealer / Service Centre / Authorised Workshop, Through the ongoing, stringent quality control activities we perform on the components installed on our vehicles and our continuous research to develop better new technical solutions, in keeping with our commitment to ensure the best ownership experience possible for the customer, we hereby wish to inform you of the need to replace the left hand grip of the vehicles in question. One of the materials used by one of our suppliers to manufacture the left hand grip of the vehicles affected by this campaign does not conform to the required specifications. Please determine which vehicles in your stock or sold/serviced by you require this update, and: • update all vehicles in stock before sale • update vehicles that have already been sold at the first available opportunity. As usual, for sell-in dealers, the list of chassis numbers involved belonging to your stock is viewable in the section Campaigns / Campaign Reports of the PWM warranty management software suite. For all others, the verification of those involved can be carried out by querying each individual chassis number from the Miscellaneous functions -> PWM Vehicle History menu.