A0023742052680_4
Service Bulletin/Repair Instructions
This bulletin provides information on the additional reporting requirements for safety related inquiries.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A0023742052680_4
This bulletin provides information on the additional reporting requirements for safety related inquiries.
A0021482021205_6
This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.
A0020362002047_1
This information bulletin contains instructions for technicans on how to ensure their TAC call goes smoothly.
A0019252011732_1
00 Software Version Management (SVM), operating instructions
A941791 2012749-
This informational bulletin contains technical information for when there is condensation visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.
SM 44-2017 EN
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
A171782 2010043-
This informational bulletin contains all the the Audi Oil Quality Standards that should be used when doing an oil change.
ATE-17-05
Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.
A441662 2010334-
This information TSB provides information regarding the correct way to torque adjust a wheel bolt.
A001578 2021205-
Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
A201559 2011703-
Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
A961501 2019260-
Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink® opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
A191562 2025303-
Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
A1915612025303-5
Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
SB-01-15-29
AUDI: ENGINE, ON SOME VEHICLES, WOULD RUN IRREGULARLY OR HAVE MALFUNCTION INDICATOR LAMP (MIL) ON OR POSSIBLE FILTER ELEMENT FOR CAMSHAFT ADJUSTMENT VALVE CAN LOOSEN AND IN OIL CIRCUIT, THERE IS NO DAMAGE FROM LOOSENED PARTICLES. MODEL ALL. ALL YEARS. *PE
A971548 2013504-
Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
A941565 2012749-
Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
A911579 2038824-
Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.
A101511 2018288-
Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
A011514 2014753-
Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
A171557 2010043-
Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
A011507 2028344-
Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013. Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.
00147020392061
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
A001470 2039206-
High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
Accessories Oper
This is an advance notice for Audi of America employees. This notice contains information for the accessories operations technical bulletin.
44145520103346
Tightening wheel bolts
A441455 2010334-
Supersedes Technical Service Bulletin Group 44 number 13-46 dated December 9, 2013. Wheel bolt requires torque adjustment.
A001467 2002047-
Supersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014. Technician preparation when calling the Audi Technical Assistance Center (TAC).
Edition96
Technical bulletins and updates
001465201173210
This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
A001465 2011732-
Supersedes Technical Service Bulletin Group 00 number 12-32 dated February 7, 2012. This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
AUD4927ENG
Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota.
Edition92
Idenifying and mixing factory fill engine coolants
A191450 2025303-
Supersedes Technical Service Bulletin Group 19 number 13-41 dated June 20, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Edition89
ElsaPro Software update and technical bulletins
37 14 31 2013002
As the sump pan gasket settles, the torque of the bolts decreases and the seal may leak. Automatic transmission fluid is leaking at the sump pan gasket.
37143120130025
ATF pan leaks
A371431 2013002-
Supersedes Technical Service Bulletin Group 37 number 11-19 dated January 31, 2011. Automatic transmission fluid is leaking at the sump pan gasket. As the sump pan gasket settles, the torque of the bolts decreases and the seal may leak.
37 13 07 2033658
Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals
37 14 30 2003658
This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off).
37143020036586
Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals
A371430 2003658-
Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition.
Update91i8
Google Maps Street View (NVLW))
44134620103345
Tightening wheel bolts
A441346 2010334-
Supersedes Technical Service Bulletin Group 44 number 12-32 dated August 2, 2012. Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.
TSB-44-13-46
AUDI: ON CERTAIN VEHICLES, USE CALIBRATED TORQUE WRENCH AND NOT TORQUE STICKS, TORQUE EXTENSION BARS AND IMPACT GUNS/WRENCHES NOT APPROVED FOR USAGE ON WHEEL BOLTS BY MANUFACTURER, THAT CAN CAUSE DAMAGE TO BRAKE, STEERING WHEEL, HUB. MODEL 1995-2014 ALL. *PE
741312 2004327-4
Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained.
A901341 2010353-
Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010. Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.
Edition53
Audi Elsa Newsletter
131020182884
If the vehicle?s engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
A101310 2018288-
Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
Edition42
Audi Elsa Newsletter
01130920147538
The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more conditions.
A011309 2014753-
Supersedes Technical Service Bulletin Group 00 number 10-01 dated February 5, 2010. Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
134120253033
Discontinuation and mixing of Audi-approved engine coolants.
A191341 2025303-
Supersedes Technical Service Bulletin Group 19 number 13-35 dated March 25, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
37-13-07
AUDI: SOME VEHICLES MAY LACK POWER OR WILL NOT MOVE AFTER STOP DUE TO SIMULTANEOUSLY DEPRESSING THE BRAKE AND ACCELERATOR PEDALS. *JS
133520253032
Discontinuation and mixing of Audi-approved engine coolants.
A001348 2002047-
Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011. This TSB contains information on technician preparation when calling the Audi Technical Assistance Center
A191335 2025303-
Supersedes Technical Service Bulletin Group 19 number 11-19 dated February 10, 2011. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
1335201004313
Engine oils that meet Audi Oil Quality Standards.
A6-S6
Audi Delivery Guidelines.
A6-S6-A
Audi Delivery Guidelines.
A941292 2012749-
Supersedes Technical Service Bulletin Group 94 number 11-52 dated October 11, 2011. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. Damp air settles on the inside of a cold lens, which creates condensation. The headlight circulation system allows air from the outside to flow through the headlights. This open waterprotected ventilation system (needed for pressure compensation) creates different climate zones in the headlight: very warm areas, where the lens is warmed up by the light, and relatively cool areas, where the lens is cooled own by the air flow. Considerable differences in humidity and temperature between the inside and the outside of the headlights, even while driving, can lead to condensation. This is especially true in cold and wet weather, but it can also happen after a car wash, after steam cleaning the engine or the front end, with overnight temperature changes, etc. This phenomenon is more visible on lenses made of clear glass than on lenses with patterns. The moisture does not affect the headlight function (light performance) and does not lead to corrosion or other damage to headlight parts.
SAC-28F2-REV
AUDI: GASOLINE ENGINE VEHICLES; INSPECT, AND IF NECESSARY, REPLACE IGNITION COILS. VEHICLES AFFECTED BY THIS ACTION MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. ADDED FINAL MAILING PHASE-8/10 VIN INFORMATION. MODELS A4/CABRIOLET; TT; A3; A8; A6; S4; ALLROAD; RS4; Q7; S6; S8. *PE
SA-28F2 J1
AUDI: (REVISED) VEHICLES AFFECTED BY THIS ACTION MAY HAVE IGNITION COILS THAT COULD MALFUNCTION UNDER CERTAIN CONDITIONS. IF THIS HAPPENS, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATE TO LET YOU KNOW THAT THE VEHICLE MAY EXPERIENCE SOME DETERIORATION IN PERFORMANCE. IN SOME CASES, A MALFUNCTIONING IGNITION COIL MAY CAUSE A VEHICLE TO EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. *PE UPDATED 8/9/10. *PE UPDATED 8/11/10. *PE UPDATED 11/8/10. *PE UPDATED 11/10/10. *PE UPDATED 1/10/11. *PE
TSB-00-10-02
AUDI: SOFTWARE VERSION MANAGEMENT (SVM) OPERATING INSTRUCTIONS. DETAILING THE GENERAL PROCESS FOR CARRYING OUT A SOFTWARE VERSION MANAGEMENT (SVM) SOFTWARE UPDATE FOR ANY TSB OR REQUIRED VEHICLE UPDATE (RVU). TROUBLESHOOTING INFORMATION IS INCLUDED. *PE
TSB-01-09-06
AUDI: SOFTWARE VERSION MANAGEMENT (SVM), OPERATING INSTRUCTIONS. SVM IS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (RE-PROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN AUDI VEHICLES. THIS SYSTEM USES THE VAS 5051B OR VAS 5052 DIAGNOSTIC TOOLS TO SEND VEHICLE SPECIFIC DATA TO THE SVM DATABASE, TO DOWNLOAD INSTRUCTIONS FROM THE SVM DATABASE, AND TO FLASH CONTROL UNITS FOR IDENTIFIED SOFTWARE UPDATES. *PE
TSB-01-08-33
AUDI: SOFTWARE VERSION MANAGEMENT(SVM) OPERATING INSTRUCTIONS. ITS A PROCESS TO UPDATE THE PROGRAMMING IN FLASHABLE (REPROGRAMMABLE) CONTROL MODULES AND/OR TO DOCUMENT CHANGES IN SOFTWARE LEVELS IN ALL AUDI VEHICLES. *PE
TSB-44-08-14
AUDI: WHEEL BOLTS REQUIRE TORQUE ADJUSTMENT. TORQUE STICKS AND TORQUE EXTENSION BARS ARE NOT APPROVED BY AUDI OF AMERICA, INC. AND SHOULD NOT BE USED TO APPLY TORQUE TO WHEEL BOLTS. ALL AUDI MODELS INCLUDED. *PE
0709
CATALYTIC CONVERTER WARRANTY EXTENSION. *KB
20036582
LOSES POWER OR WILL NOT MOVE AFTER STOP. *KB
20056243
HEADLIGHT AIMING, USING HELLA UNIVERSAL BEAMSETTER. *KB
480501
POWER STEERING, NOISY. TO INCLUDE 2006 MODELS. *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.