2057841/5
Service Bulletin/Repair Instructions
Windscreen replacement criteria whilst under manufacturers warranty.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2057841/5
Windscreen replacement criteria whilst under manufacturers warranty.
2078038/5
Service info: Paint Damage/Anomalies | All Models
2083061/1
Real Wear Setup and Guide using VYSOR
2082212/2
Subframe Mount Control Unit - Calibration Update | Bentayga Series | 26-27MY (SC26/16) Technical background: On the affected vehicles the current dataset in the J931 power unit mounting control unit causes unintended active operation of the engine mount. The updated calibration replaces the existing dataset with a revised version, deactivating the active mount function.
2076739/3
Onboard Charger Sporadic DTCs | Bentayga Series. Customer statement / workshop findings: The diagnostic address for the on board charger, 00C6, is storing DTC P31CD00 – Charge cover A activation locking
2051562/17
12 volt - Battery condition checks - Battery replacement requirements
2065926/6
Fuel pressure regulator - DTC P242200 with symptom code 14536 evident within address 0001. Customer statement: The warning lamp for the emission control system is displayed within the DIP
2071190/4
HVAC failing to cool | DTC B16A1F0 in diagnostic address 00C5 | Bentayga Series (Hybrid).
2028794/10
Engine coolant mixture - Restrictions on use of desalinated water.
2079835/2
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).
2080097/2
Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.
2028808/10
Service info: Engine oil – Specific oil type and oil consumption reference.
2051187/13
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2068273/6
Multiple random misfires evident during PDI.
2075786/3
Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2071131/6
Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis
2082261/1
DTC C113353 stored in address 00B0 - Subframe Mount (J931) Customer statement / workshop findings: The following DTC is stored in the Subframe Mount Control Unit (Diagnostic Address 00BA): •DTC C113353 – Subcomponent mount control module deactivated – active/static No additional faults are present, there are no customer-facing symptoms, and no functional or drivability concerns are associated with this DTC.
2082212/1
Subframe Mount Control Unit - Calibration Update | Bentayga Series | 26MY (SC26/16). Technical background: On the affected vehicles the current dataset in the J931 power unit mounting control unit causes unintended active operation of the engine mount. The updated calibration replaces the existing dataset with a revised version, deactivating the active mount function.
2051562/16
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
2080097/1
Service info: Conversion of imported vehicles
2079835/1
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).
2079669/1
Questionnaire For All Technical Connected Car Queries. Condition: This questionnaire is designed to gather all necessary information from retailers before escalating a technical request through DISS for connected car related issues.
2065926/5
Fuel pressure regulator - DTC P242200 with symptom code 14536 evident within address 0001. Customer statement: The warning lamp for the emission control system is displayed within the DIP
2071190/3
HVAC failing to cool | DTC B16A1F0 in diagnostic address 00C5 | Bentayga Series (Hybrid) | 23MY - 25MY.
2061195/4
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.
2028808/9
Service info: Engine oil - Specific oil type and oil consumption reference. Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering
2051187/12
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2052785/10
Brake noise identification
2056407/7
Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
2068273/5
Multiple random misfired evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2075786/2
Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2077094/2
Earth Stud Anomalies | 25MY. Technical Background: If any contamination or incorrect assembly issues on an earth stud are found. Before any rework is carried out an image of the issue is required to help with root cause analysis.
2028794/9
Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems
2063651/5
Tyre tread/sidewall crack(s)
2064337/4
Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.
2078780/3
Oil Cap Specification Verification | 25-26MY (SC25/38). Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation, and may therefore fall short of customer delivery expectations.
2068946/10
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2078780/2
Oil Cap Specification Verification | 25-26MY (SC25/38). Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation and may therefore fall short of customer delivery expectations.
2071131/5
Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.
2078395/1
Service info: Leather Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.
2078985/1
Weather Thumbnail Shows Error Message | All Models | 25-26MY. Condition: The customer may report that the weather app thumbnail on the MMI home screen displays the message 'An error occurred,'
2078773/1
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Condition: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
2078780/1
Oil Cap Specification Verification | 25-26MY (SC25/38). Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.