Vehicle report

2022 BENTLEY BENTAYGA

Compare every BENTLEY BENTAYGA yearNHTSA and EPA records

Service bulletins

583 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

2057841/5

Service Bulletin/Repair Instructions

Windscreen replacement criteria whilst under manufacturers warranty.

2078038/5

Service Bulletin/Repair Instructions

Service info: Paint Damage/Anomalies | All Models

2061369/14

Service Bulletin/Repair Instructions

Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649

2083061/1

Service Bulletin/Repair Instructions

Real Wear Setup and Guide using VYSOR

2078395/3

Service Bulletin/Repair Instructions

Service info: Leather Damage/Anomalies | All Models

2061369/13

Service Bulletin/Repair Instructions

Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649

2078373/4

Service Bulletin/Repair Instructions

Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing

2051562/17

Service Bulletin/Repair Instructions

12 volt - Battery condition checks - Battery replacement requirements

2055036/9

Service Bulletin/Repair Instructions

My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services.

2065664/6

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - Engine MIL light on - DTC “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Customer statement / workshop findings: DTC P004100: “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test

2071933/5

Service Bulletin/Repair Instructions

Headlamp Control Unit Replacement | Bentayga and Flying Spur. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)

2075922/4

Service Bulletin/Repair Instructions

High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings: • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pitched whistle from the right and left hand side of the engine TIP: Refer to video within the Bentley Hub referencing TPI 2075922/- • A selection of DTC’s are evident (as per TPI Event memory entries)

2078190/7

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2078373/3

Service Bulletin/Repair Instructions

Sunroof blind not retracting | Bentayga Series.

2081085/2

Service Bulletin/Repair Instructions

V8 Engine - Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. Customer statement: The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfiring during engine operation

2081236/2

Service Bulletin/Repair Instructions

Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.

2028794/10

Service Bulletin/Repair Instructions

Engine coolant mixture - Restrictions on use of desalinated water.

2055664/4

Service Bulletin/Repair Instructions

DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP.

2057978/10

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.

2058484/16

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below. • “P310B00 with symptom code 2638 - Low Fuel Pressure Regulation” There may also be multiple DTC’s and symptoms present due to fuel pressure regulation or fuel supply issues in conjunction with the afore mentioned symptom/DTC

2059392/7

Service Bulletin/Repair Instructions

Bentayga - PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP

2063729/6

Service Bulletin/Repair Instructions

Fitment of control modules from donor vehicles for test purposes.

2064648/7

Service Bulletin/Repair Instructions

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction

2064779/7

Service Bulletin/Repair Instructions

Creaking/squeak noise from the front suspension (upper inner lever bushes)

2068064/6

Service Bulletin/Repair Instructions

Front door clash with the rear door brightware | Bentayga Series. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower brightware is clashing with the front door brightware.

2068946/12

Service Bulletin/Repair Instructions

Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

2072938/6

Service Bulletin/Repair Instructions

Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga.

2073377/4

Service Bulletin/Repair Instructions

TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.

2075041/4

Service Bulletin/Repair Instructions

Lower and/or upper front suspension lever bushes - Warranty replacement guidelines

2075318/5

Service Bulletin/Repair Instructions

Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s).

2077519/4

Service Bulletin/Repair Instructions

Exterior Gap and Profile Information. Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

2078038/4

Service Bulletin/Repair Instructions

Service info: Paint Damage/Anomalies | All Models

2080097/2

Service Bulletin/Repair Instructions

Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.

2080680/2

Service Bulletin/Repair Instructions

Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.

2080795/2

Service Bulletin/Repair Instructions

Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials

2080814/2

Service Bulletin/Repair Instructions

Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.

2080901/2

Service Bulletin/Repair Instructions

Sporadic entries - Nano connector contact testing. Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.

2081721/2

Service Bulletin/Repair Instructions

Vehicle Central Locking – Door Locking / Unlocking Functional Complaints. Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.

2028808/10

Service Bulletin/Repair Instructions

Service info: Engine oil – Specific oil type and oil consumption reference.

2051187/13

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)

2063855/13

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement / workshop findings: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5

2068273/6

Service Bulletin/Repair Instructions

Multiple random misfires evident during PDI.

2075331/5

Service Bulletin/Repair Instructions

Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module (s)

2075786/3

Service Bulletin/Repair Instructions

Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.

2082308/1

Service Bulletin/Repair Instructions

Satellite Values Not Displayed in MVBs - J949 Emergency Call Control Module (Conbox). Customer statement / workshop findings: During diagnosis using ODIS, Measured Value Blocks (MVBs) for: Visible satellites, tracked satellites (within J949 Emergency Call Control Module – Conbox) may display blank or no value. This condition may be interpreted as a GPS reception fault, antenna issue or connectivity malfunction. Diagnostic logs may also show absence of satellite values.

2061369/12

Service Bulletin/Repair Instructions

Engine Overheating - Warning in the DIP | V8 Kovomo One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649

2071131/6

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis

2082002/1

Service Bulletin/Repair Instructions

B200FFE - Internal Malfunction Logged in Sway Stablization Control Units (00D4/00D5). Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address: • Front Sway Stablization Control Unit (00D4)Or • Rear Sway Stablization Control Unit (00D5)

2075140/3

Service Bulletin/Repair Instructions

Engine cooling system over cooling - One or a combination of DTC's may be evident P218100 - P1BB400.

2075034/4

Service Bulletin/Repair Instructions

EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Customer statement / workshop findings: One or a combination of the following is evident within the DIP (Figure 1) • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning

2078190/6

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2078038/3

Service Bulletin/Repair Instructions

Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes

2081947/1

Service Bulletin/Repair Instructions

W12 Engine - DTC P192400 control module pin code implausible signal logged in 0001 /0011. Customer Statement: The customer may report one or more of the following after vehicle repairs: • Engine does not start following workshop work • Drive System Fault warning displayed in the instrument cluster (Kombi).

2063729/5

Service Bulletin/Repair Instructions

Fitment of control modules from donor vehicles for test purposes. Technical background If an issue is suspected for one of the control modules listed below: • Onboard supply control unit (J519) • Convenience system central control unit (J393) • Data bus diagnostics interface (J533) • Control unit 1 for Information Electronics (J794) • Control unit in dash panel insert (J285) • Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query.

2081449/3

Service Bulletin/Repair Instructions

Window Drop Glass Anti‑Trap Activating / Window Bounce‑Back | Bentayga EWB. Customer Statement Customers may report windows stop and reverse shortly before reaching the midpoint or fully closed position.

2081721/1

Service Bulletin/Repair Instructions

Vehicle Central Locking – Door Locking / Unlocking Functional Complaints Customer Statement The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.

2051562/16

Service Bulletin/Repair Instructions

12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable

2057841/4

Service Bulletin/Repair Instructions

Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: Windscreen cracked/damaged

2081449/2

Service Bulletin/Repair Instructions

Window Drop Glass Anti‑Trap Activating / Window Bounce‑Back | Bentayga EWB. Customer Statement: Customers may report windows stop and reverse shortly before reaching the midpoint or fully closed position.

2081608/1

Service Bulletin/Repair Instructions

Bring Your Own Content - Over The Air (OTA) Update to software version R14.0.8 – Maintenance Release. An Over The Air Update (OTA) could be required for both of the Bring Your Own Content (BYOC) screens. The update includes the following: • Fixes for casting issues across multiple apps • Expanded app support • Chromium browser upgrade to v114 • Improved OTA download speed in China • Fixes for minor bugs from previous maintenance phase • Patches addressing identified cybersecurity vulnerabilities.

2071525/4

Service Bulletin/Repair Instructions

Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the “Power close” function - Front and / or rear (Depending on vehicle type)

2077256/4

Service Bulletin/Repair Instructions

Rear Door Blind Inoperative | Bentayga Series Customer statement / workshop findings: Rear door blind is inoperative

2081449/1

Service Bulletin/Repair Instructions

Window Drop Glass Anti‑Trap Activating / Window Bounce‑Back | Bentayga EWB Customer Statement: Customers may report windows stop and reverse shortly before reaching the midpoint or fully closed position.

2055036/8

Service Bulletin/Repair Instructions

My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services

2079115/2

Service Bulletin/Repair Instructions

Turbo Charger Under-boost - DTC P029900 is evident in 0001 | V8 Kovomo | All Models. Customer Statement: The engine warning light comes on and the vehicle loses power.

2071933/4

Service Bulletin/Repair Instructions

Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24,25,26MY. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)

2072029/3

Service Bulletin/Repair Instructions

Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack.

2081236/1

Service Bulletin/Repair Instructions

Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.

2081243/1

Service Bulletin/Repair Instructions

Service Info: Engine Control Module (ECM) 5V Reference Circuits. This TPI provides supplementary technical information to support diagnosis of ECM 5V reference circuit DTCs. It details the sensors associated with each reference circuit (A, B, and C) and outlines relevant guidance to assist in isolating faults when any of the following DTCs are stored in the Engine Electronics (diagnostic address: 0001)

2078190/5

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2081029/1

Service Bulletin/Repair Instructions

W12 Engine - Ticking Noise and Possible Low Oil Pressure Indications. The customer may report a ticking noise from the upper engine area, low oil pressure warnings, or a flashing MIL during engine operation.

2081085/1

Service Bulletin/Repair Instructions

V8 Engine - Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfiring during engine operation.

2058484/15

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below: •“P310B00 with symptom code 2638 - Low Fuel Pressure Regulation” There may also be multiple DTC’s and symptoms present due to fuel pressure regulation or fuel supply issues in conjunction with the afore mentioned symptom/DTC

2051562/15

Service Bulletin/Repair Instructions

12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable

2080097/1

Service Bulletin/Repair Instructions

Service info: Conversion of imported vehicles

2080795/1

Service Bulletin/Repair Instructions

Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials. Condition: Customers and retailers may raise enquiries regarding the cleaning and appearance of Dinamica interior trim materials. Workshop inspection confirms no material defects, with concerns related solely to approved cleaning and maintenance guidance

2080901/1

Service Bulletin/Repair Instructions

Sporadic entries - Nano connector contact testing. Condition: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.

2080814/1

Service Bulletin/Repair Instructions

Service Info: Interior Veneer Replacement. Condition: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.

2051562/14

Service Bulletin/Repair Instructions

12 volt - Battery condition checks - Battery replacement requirements. Condition: 12 volt battery flat or unserviceable

2075318/4

Service Bulletin/Repair Instructions

Engine light in the DIP - Various Camshaft adjuster DTC's logged within the Engine Control Module(s).

2075331/4

Service Bulletin/Repair Instructions

Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s)

2078373/2

Service Bulletin/Repair Instructions

Sunroof blind not retracting | Bentayga Series | 17-26MY. Condition: Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing.

2079115/1

Service Bulletin/Repair Instructions

Turbo Charger Under-boost - DTC P029900 is evident in 0001 | V8 Kovomo | All Models. Customer Statement: The engine warning light comes on and the vehicle loses power. Workshop Findings: Customer statement can be verified and the following entries may be logged within the engine control unit. • P029900: Turbo/Super Charger Under-boost, passive/sporadic.

2078190/4

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2079669/1

Service Bulletin/Repair Instructions

Questionnaire For All Technical Connected Car Queries. Condition: This questionnaire is designed to gather all necessary information from retailers before escalating a technical request through DISS for connected car related issues.

2061369/11

Service Bulletin/Repair Instructions

Engine Overheating - Warning in the DIP | V8 Kovomo. One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649

2068064/5

Service Bulletin/Repair Instructions

Front door clash with the rear door brightware | Bentayga Series | 21MY - 25MY.

2072938/5

Service Bulletin/Repair Instructions

Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Customer statement: • Front or rear door(s) - Soft close function failure

2075041/3

Service Bulletin/Repair Instructions

Lower and/or upper front suspension lever brushes- Warranty replacement guidelines.

2075922/3

Service Bulletin/Repair Instructions

High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's.

2077982/2

Service Bulletin/Repair Instructions

Exhaust Flap Control Unit - Various DTCs | Bentayga Series | 17-25MY. Condition: Warning lamp illuminated within the Driver Instrument Panel (DIP) “Drive system fault. Contact your Bentley dealer”

2055664/3

Service Bulletin/Repair Instructions

DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP.

2058484/14

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Condition: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP)

2059392/6

Service Bulletin/Repair Instructions

Bentayga - PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP

2064779/6

Service Bulletin/Repair Instructions

Creaking/squeak noise from the front suspension (upper inner lever bushes).

2065664/5

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - Engine MIL light on - DTC "O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2.

2068946/11

Service Bulletin/Repair Instructions

2075318/3

Service Bulletin/Repair Instructions

Engine light in the DIP - Various Camshaft adjuster DTC's logged within the Engine Control Module(s). Condition: Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s)

2071239/5

Service Bulletin/Repair Instructions

Engine Overheating - Coolant Pump Leaking and Low Coolant Warning | W12. Condition: One or a combination of the following is evident: • Coolant leaking from the mechanical coolant pump • Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump • Low coolant level warning displayed within the DIP

2071239/4

Service Bulletin/Repair Instructions

Engine Overheating - Coolant Pump Leaking and Low Coolant Warning | W12. One or a combination of the following is evident: • Coolant leaking from the mechanical coolant pump • Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump • Low coolant level warning displayed within the DIP Or • Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113 or air in the coolant DTC’s (various) is evident, in this scenario the operative should also refer to TPI 2051893/-

2061195/4

Service Bulletin/Repair Instructions

Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.

2078395/2

Service Bulletin/Repair Instructions

Service info: Leather Damage/Anomalies | All Models

2028808/9

Service Bulletin/Repair Instructions

Service info: Engine oil - Specific oil type and oil consumption reference. Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering

2051187/12

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)

2052785/10

Service Bulletin/Repair Instructions

Brake noise identification

2056407/7

Service Bulletin/Repair Instructions

Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system

2057978/9

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment

2063855/12

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5

2068273/5

Service Bulletin/Repair Instructions

Multiple random misfired evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)

2075331/3

Service Bulletin/Repair Instructions

Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s).

2075786/2

Service Bulletin/Repair Instructions

Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.

2077529/3

Service Bulletin/Repair Instructions

Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.

2028794/9

Service Bulletin/Repair Instructions

2063651/5

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s)

2064337/4

Service Bulletin/Repair Instructions

Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.

2069159/2

Service Bulletin/Repair Instructions

Foremost lower trailing arm bush leaking. Condition: Leakage found on the foremost lower trailing arm bush

2073377/3

Service Bulletin/Repair Instructions

TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.

2074757/3

Service Bulletin/Repair Instructions

Calendar function - No longer available. Condition: Calendar feature in the MMI does not work although the tile is visible Calendar feature in the ‘MyBentley’ App no longer visible

2079175/1

Service Bulletin/Repair Instructions

MIB3 Telecom Infotainment MMI becoming stuck on the 'initialisation/loading' screen | Bentayga Series | 21-23MY. Customer Statement: The customer complains of an issue with MMI becoming stuck on the 'initialisation/loading' screen.

2064648/6

Service Bulletin/Repair Instructions

2068946/10

Service Bulletin/Repair Instructions

2077519/3

Service Bulletin/Repair Instructions

Exterior Gap and Profile Information | 17 - 26MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

2071131/5

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.

2078038/2

Service Bulletin/Repair Instructions

Service info: Paint Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes

2069493/4

Service Bulletin/Repair Instructions

Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Condition: The right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are leaking oil or showing signs of dry oil stains

2078373/1

Service Bulletin/Repair Instructions

Sunroof blind not retracting | Bentayga Series | 17-26MY. Condition: Customer may report that the sunroof blind is stuck in the open position and cannot be closed using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing.

2069806/7

Service Bulletin/Repair Instructions

HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines

2078395/1

Service Bulletin/Repair Instructions

Service info: Leather Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.

2077256/3

Service Bulletin/Repair Instructions

Rear Door Blind Inoperative | Bentayga Series. Condition: Rear door blind is inoperative.

2072938/4

Service Bulletin/Repair Instructions

Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Customer statement: • Front or rear door(s) - Soft close function failure

2075034/3

Service Bulletin/Repair Instructions

EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Condition: One or a combination of the following is evident within the DIP • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning

2062261/6

Service Bulletin/Repair Instructions

Bentayga - Air suspension warning light within the DIP - DTC's P089200 - C104707 - C103B13 - Evident within Address 74.

2077256/2

Service Bulletin/Repair Instructions

Rear Door Blind Inoperative | Bentayga Series

2050542/8

Service Bulletin/Repair Instructions

Front Exterior Lighting Steamed Up/Leaks | 12-24MY.

2069806/6

Service Bulletin/Repair Instructions

HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines.

2078164/1

Service Bulletin/Repair Instructions

AC System not cooling - HVAC Refrigerant leaks | Bentayga Series | 17 - 25MY. Condition: Customer may report that the air conditioning system is not cooling effectively.

2071933/3

Service Bulletin/Repair Instructions

Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24MY. Condition: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).

2061369/10

Service Bulletin/Repair Instructions

2071933/2

Service Bulletin/Repair Instructions

Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24MY. Condition Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).

2077982/1

Service Bulletin/Repair Instructions

Exhaust Flap Control Unit - Various DTCs | Bentayga Series | 17-25MY. Technical Background The root cause of Exhaust Flap Control Unit malfunction is electrical ‘shorting’ of the commutator segments, this is caused by an accumulation of “Sludge” within the exhaust flap control unit DTC’s are stored when the respective Control Unit does not move through its full range of motion.

2071239/3

Service Bulletin/Repair Instructions

2075786/1

Service Bulletin/Repair Instructions

2077519/2

Service Bulletin/Repair Instructions

Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

2077529/2

Service Campaign

Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.

2055321/5

Service Bulletin/Repair Instructions

Low fuel pressure regulation DTC 310B00 | Bentayga W12 | 17MY - 23MY. Condition: Prior to replacing the fuel delivery module or fuel pump control units please refer to the information within TPI 2077385 Engine stalling when the engine is started from cold (at idle) Or After a delayed cold start These issues can trigger DTC 310B00: Low Fuel Pressure regulation, Fuel pressure outside specification The following symbol can also be displayed on the Driver Instrument Panel (DIP) in conjunction with an error message “start/stop unavailable”

2077519/1

Service Bulletin/Repair Instructions

Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness

2077385/1

Service Bulletin/Repair Instructions

W12 Fuel Supply Module | Low fuel pressure warning | Bentayga | 17-23MY. Condition: Engine difficult to start Or Engine runs rough These issues can trigger DTC P00310B, P008A00 relating to Low Fuel Pressure regulation, Fuel pressure outside specification The following symbol can also be displayed on the Driver Instrument Panel (DIP) in conjunction with an error message “start/stop unavailable”

2077529/1

Service Bulletin/Repair Instructions

Seat Fans Inoperative | All Models | 17-25MY

2051519/14

Service Bulletin/Repair Instructions

HVAC distribution/operational issues - HVAC Motor defect DTC's logged | Continental GT/GTC & Bentayga Series. Condition: • HVAC distribution/operational issues • HVAC motor defect (DTC’s) evident within address 08 - Climatronic control unit, the DTC’s can be static or Intermittent

2054210/5

Service Bulletin/Repair Instructions

Noises from Panoramic sun roof | Bentayga Series | 17MY - 25MY

2068064/4

Service Bulletin/Repair Instructions

Front door clash with the rear door brightware | Bentayga Series | 21MY - 25MY. Condition: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower brightware is clashing with the front door brightware.

2049193/3

Service Bulletin/Repair Instructions

Surface Contamination "A" Post Water Deflector | Bentayga | 17MY - 25MY. Condition: Mottled appearance on “A” post water deflectors. Surface deposits on “A” post water deflectors cannot be removed by washing with car shampoo.

2051187/11

Service Bulletin/Repair Instructions

2060458/4

Service Bulletin/Repair Instructions

Water Ingress into the front reading light | Bentayga Series | 17MY - 25MY. Condition: Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical Background: A water drop can get onto the guide rail instead of the water flow area of the guide rail. The water runs forwards to the guide tube of the operating cable and from there onto the electric drive.

2068829/3

Service Bulletin/Repair Instructions

Water ingress into the rear boot or lid | Bentayga Series | 17MY - 25MY. Customer statement: • Water ingress within the rear lid • Water dripping from the rear lid • Water ingress is evident within the boot • Water in some isolated cases may be heard moving/sloshing from the inside of the rear lid

2068981/2

Service Bulletin/Repair Instructions

Rear seat massage function malfunction | Bentayga Series | 17MY - 25MY. Customer statement: The rear seat massage function is not working correctly Or The massage function appears to be unresponsive/weak regardless of the setting/function selected

2072938/3

Service Bulletin/Repair Instructions

Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Technical Background: Soft close feature does not operate to specification (front and / or rear) In the event the issue is as described the operative must conduct the instructions within the Measure section of this TPI.

2061369/9

Service Bulletin/Repair Instructions

Engine overheating - Warning in the DIP (V8 Kovomo). Condition: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649

2075140/2

Service Bulletin/Repair Instructions

Engine cooling system over cooling - One or a combination of DTC's may be evident P218100 - P1BB400.

2068273/4

Service Bulletin/Repair Instructions

Multiple random misfires evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)

2070041/4

Service Bulletin/Repair Instructions

Engine coolant overheat warning in the DIP - One or a combination of DTC's may be evident P017B00 - P017C00 - P017E00. Customer statement: Engine coolant overheat warning within the DIP

2075318/2

Service Bulletin/Repair Instructions

Engine light in the DIP - Various Camshaft adjuster DTC's logged within the Engine Control Module(s).

2062080/10

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation - Numerous DTC's.

2065664/4

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - Engine MIL light on - DTC "O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Condition: DTC P004100: “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test

2071131/3

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Condition: In some cases, Measured value traces may be requested in XML format for analysis by Product Support

2075922/2

Service Bulletin/Repair Instructions

High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's.

2028794/8

Service Bulletin/Repair Instructions

Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems Demineralised water according to standard VDE 0510 meets all requirements and can be purchased worldwide Therefore undiluted coolant should be mixed in the correct ratio using demineralised water as detailed in Elsa Pro coolant specification, this will detail the ratio and type of coolant to use The use of desalinated water in the engine cooling system is specifically prohibited

2055664/2

Service Bulletin/Repair Instructions

DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP. Technical Background: • The warning lamp and DTC’s can be triggered by non-operation of the exhaust flap control unit/s

2057978/8

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment. Condition: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.

2059149/6

Service Bulletin/Repair Instructions

Engine OIl - Consumption - V8 Kovomo. Condition: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires “topping up” between services Excessive engine oil consumption

2062092/4

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P304300 with symptom code (10061) - Fuel Pump Mechanical Malfunction - MIL lamp. Customer statement: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) Workshop findings: DTC P304300 – with symptom code (10061) - Fuel Pump Mechanical Malfunction evident

2064337/3

Service Bulletin/Repair Instructions

Usage of E10 fuel. Condition: In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI Technical Background: Details on the introduction of E10 fuel which contains 10% ethanol and its usage on Bentley products • All vehicles produced post 1990 Model year can be run using E10 fuel However • All vehicles produced before 1990 Model year MUST NOT use E10 fuel

2064679/5

Service Bulletin/Repair Instructions

Oil leaking from tell tale hole - CDA actuator fixings or Fuel rail fixings or Vaccum assembly fixings - V8 Kovomo.

2065215/2

Service Bulletin/Repair Instructions

V8 Kovomo engine replacement (Fitment of ancillary components). Condition: Torque values for ancillary components (used during engine replacement) are not currently available within the Repair manual The affected components and torque values are as listed within the Technical background section of this TPI

2065918/5

Service Bulletin/Repair Instructions

V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion).

2069622/2

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo- DTC P103A00 evident - Engine Oil Fuel Portion Too High. Customer statement • Warning message within the DIP • The message asks the customer to ‘warm up engine’ accompanied by a yellow warning (Figure 1) No other symptoms are experienced. Figure 1 Workshop findings • DTC P103A00 evident - Engine Oil Fuel Portion Too High (Figure 2) Figure 2

2075331/2

Service Bulletin/Repair Instructions

Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s),

2028808/8

Service Bulletin/Repair Instructions

Service info: Engine oil - Specific oil type and oil consumption reference. Condition: Engine oil level requires top up between services Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering

2058484/13

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation.

2063855/11

Service Bulletin/Repair Instructions

2063410/7

Service Bulletin/Repair Instructions

Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Condition: Issue suspected with the Infotainment Main unit (5F / J794) - For example: • MMI screen image flickers or goes blank • No response to selection • Audio cuts out

2056407/6

Service Bulletin/Repair Instructions

Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.

2059392/5

Service Bulletin/Repair Instructions

Bentayga - PDC system not working or PDC system false detection.

2063017/4

Service Bulletin/Repair Instructions

Road wheel inspection procedure. Condition: In the event a complaint is received regarding road wheel/s condition for example: • Scratches • Corrosion • Damage • Blemishes • Chipping

2063651/4

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s)

2064648/5

Service Bulletin/Repair Instructions

2064779/5

Service Bulletin/Repair Instructions

Creaking/squeak noise from the front suspension (upper inner lever bushes).

2065148/5

Service Bulletin/Repair Instructions

V8 Kovomo - Engine MIL light on - DTC ' P04F000: EVAP system high pressure purge line performance' evident. Customer statement: • Engine MIL light illuminated within the DIP Workshop findings and observations: • DTC ‘P04F000: EVAP system high pressure purge line performance’ evident

2065197/4

Service Bulletin/Repair Instructions

Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s.

2068946/9

Service Bulletin/Repair Instructions

2069493/3

Service Bulletin/Repair Instructions

Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines.

2071674/3

Service Bulletin/Repair Instructions

V8 Kovomo - DTC - P025C00: Fuel Pump Module Control Circuit Low logged in 0001. Condition: • Engine management light illuminated within the DIP • DTC P025C00 Fuel Pump Module Control Circuit Low is evident within 0001 (Engine control unit)

2072029/2

Service Bulletin/Repair Instructions

Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack.

2073002/2

Service Bulletin/Repair Instructions

Squeaking noise from the footwell whilst steering / manoeuvring at low speed.

2073377/2

Service Bulletin/Repair Instructions

TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.

2075041/2

Service Bulletin/Repair Instructions

Lower and/or upper front suspension lever brushes- Warranty replacement guidelines.

2052785/9

Service Bulletin/Repair Instructions

Brake noise identification. Technical Background: Brake noises can be attributed to many causes, the most common causes are as follows: • Brake discs or pads are close to their wear limit • New brake pads and/or discs have not been properly bedded in after installation • Aftermarket pads or discs are installed • There is debris such as small stones, grit, road salt or sand between the brake disc and pad • Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time

2055540/5

Service Bulletin/Repair Instructions

Rumble noise and/or floor pan/steering column vibration.

2055693/5

Service Bulletin/Repair Instructions

Unable to run basic settings within the Adaptive suspension control unit (J775)

2058573/5

Service Bulletin/Repair Instructions

DTC P04F000 EVAP system high pressure purge line performance DTC logged. Customer Statement: Emission control system warning light illuminated within the DIP.

2060726/4

Service Bulletin/Repair Instructions

Bentayga - Winter Wheel and Tyre For CSiC Braking Systems. Technical Background: When opting to use Winter Tyres on vehicles specified with Ceramic brake rotors, the only permissible wheel rim option is 21 Inch 7 Twin spoke –36A 601 025Q.

2071730/4

Service Bulletin/Repair Instructions

Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only).

2075922/1

Service Bulletin/Repair Instructions

High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pitched whistle from the right and left hand side of the engine TIP: Refer to video within the Bentley Hub referencing TPI 2075922/- • A selection of DTC’s are evident (as per TPI Event memory entries)

2068064/3

Service Bulletin/Repair Instructions

Front door clash condition with the rear door brightware or clash between the front and rear door brightware. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door or, The rear door lower brightware is clashing with the front door brightware

2068829/2

Service Bulletin/Repair Instructions

Rear lid or boot - Water ingress diagnosis. Customer statement: • Water ingress within the rear lid • Water dripping from the rear lid • Water ingress is evident within the boot • Water in some isolated cases may be heard moving/sloshing from the inside of the rear lid

2075562/1

Service Bulletin/Repair Instructions

Keyless entry system (KESSY) function was found to be disabled when the vehicle was parked for a short duration of time. Customer statement / workshop findings: Keyless entry system (KESSY) function is disabled when the vehicle is parked for a short duration of time Technical background: The reported symptom is due to the Battery management shut off stages being too early due to the battery size being incorrectly entered on replacement

2075729/1

Service Bulletin/Repair Instructions

Front windscreen - Water ingress - Left or right hand side Or water ingress from the top of the front windscreen. Customer statement / workshop findings: Water ingress into the cabin (Front windscreen)

2075792/1

Service Bulletin/Repair Instructions

Noises from Panoramic sun roof.

2073231/2

Service Bulletin/Repair Instructions

Loading system message in the Infotainment screen (screen stuck). Customer statement / workshop findings: The Infotainment system is stuck on the loading screen • Loading system, please wait message is visible on the Infotainment screen

2061369/8

Service Bulletin/Repair Instructions

Engine overheating - Warning in the DIP (V8 Kovomo) Customer statement / workshop findings: One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649

2071131/2

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis.

2075034/2

Service Bulletin/Repair Instructions

EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Customer statement / workshop findings: One or a combination of the following is evident within the DIP • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning

2075318/1

Service Bulletin/Repair Instructions

Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s).

2075331/1

Service Bulletin/Repair Instructions

2070041/3

Service Bulletin/Repair Instructions

Engine coolant overheat warning in the DIP - One or a combination of DTC's may be evident P017B00 - P017C00 - P017E00. Customer statement: Engine coolant overheat warning within the DIP

2075140/1

Service Bulletin/Repair Instructions

Engine cooling system over cooling - One or a combination of DTC's may be evident P218100 - P1BB400. Customer statement / workshop findings: • DTC P218100 - Cooling System Performance and / or DTC P1BB400 Cylinder head temperature too low is stored in the Engine Control Module (ECM). • Emission Control Lamp illuminated on the Driver Instrument Panel.

2075164/1

Service Bulletin/Repair Instructions

Rattle / vibration noise from the dashboard (Drivers side) - Head Up Display (HUD) trim panel. Customer statement / workshop findings: Rattle / vibration noise from the dashboard (Drivers side) - Head Up Display (HUD) trim panel.

2073967/2

Service Campaign

Emergency call module and communication unit (0075) - Software update - Dongle removal (SC24/13)

2075018/2

Service Bulletin/Repair Instructions

Issues with mobile phone wireless charging - Wireless charging does not work. The customer complains that the mobile device sometimes cannot be charged wirelessly.

2071525/3

Service Bulletin/Repair Instructions

Driver / Passenger door(s) creak on close - All models (front and / or rear).

2075041/1

Service Bulletin/Repair Instructions

Lower and/or upper front suspension lever bushes - Warranty replacement guidelines.

2075018/1

Service Bulletin/Repair Instructions

Issues with wireless charging/wireless charging does not work. Customer statement / workshop findings: The customer complains that the mobile device sometimes cannot be charged wirelessly. One of the following three situations is described: • The phone gets very hot while charging and charging is cancelled. • The phone is not charged and the following message is shown on the MMI: “The device cannot be charged as there is another object in the charging cradle.” • The phone does not start charging after it has been placed in the charging cradle. • The phone or individual processes are switched off to protect the phone as a result of heat generation. The mobile device supports wireless charging or the customer uses a charging cover that enables wireless charging

2075034/1

Service Bulletin/Repair Instructions

EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Technical background: The micro switch signal of the door lock is not recognised or is recognised briefly, a counter press of the door by the operative is required to clearly recognise the signal Insufficient back pressure of door (door closing loads / seal load) results in the pawl microswitch signal becoming too short. This short signal is then calculated as an error state by address 0003 -Brake electronics.

2060205/7

Service Bulletin/Repair Instructions

Engine Cooling System over cooling - DTC P218100 - V8 Kovomo. Technical background It is possible for the engine coolant Thermostat to corrode over time, this corrosion is due to an adverse reaction of the Thermostat material with the engine coolant. The corrosion and subsequent build-up of debris prevents the correct operation of the thermostat when closing, resulting in over cooling. The ECM triggers a DTC when the target engine temperature is outside of the specified parameter.

2064779/4

Service Bulletin/Repair Instructions

Creaking/squeak noise from the front suspension (upper inner lever bushes).

2074230/1

Service Bulletin/Repair Instructions

Netflix and Google cast operation issues - Bring your own content - Over The Air (OTA) Update to software version 12.2.2. An Over The Air Update (OTA) is required for both of the Bring Your Own Content (BYOC) screens The update addresses the following issues: • Netflix browser compatibility issue • Google Cast airserver certificate issues

2071730/3

Service Bulletin/Repair Instructions

Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only). Scenario 1 Vibration of 1.2 to 1.4 KHz is produced from the rear brakes whilst braking at low speed Whilst braking at low speed, a vibration of 1.2 to 1.4 KHz or 5 KHz can be produced from friction between the rear brake pad and disc resulting in rear brake noise/squeal Scenario 2 Vibration of 3.4 KHz is produced from the rear brakes While braking at low speed a vibration of 3.4 KHz can be produced during brake application at low speed resulting in rear brake noise/squeal Scenario 3 Vibration of 5 KHz is produced from the rear brakes whilst braking at low speed Whilst braking at low speed, a vibration of 5 KHz can be produced from friction between the rear brake pad and disc resulting in rear brake noise/squeal.

2068946/8

Service Bulletin/Repair Instructions

DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor

2061757/3

Service Bulletin/Repair Instructions

DTC B2000F2: Faulty control module (Symptom code 4102) and/or night vision warning light evident within the (DIP). Customer statement: Night vision warning lamp (Figure 1) is evident with the Drivers Information Panel (DIP). Workshop findings: DTC - B2000F2: Faulty control module (Symptom code 4102) evident within address 0084 - Night vision control module.

2068946/7

Service Bulletin/Repair Instructions

DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement / workshop findings Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor

2073967/1

Service Campaign

Emergency call module and communication unit (0075) - Software update - Dongle removal (SC24/13). Technical background: ODIS will automatically default to DoIP when the Bentley ODIS-S Brand version is 2.32.3 (Or later) • In the event the software update is conducted WITHOUT the use of DoIP (Diagnostics over Internet Protocol) failure may occur which can result in the replacement of the Emergency call module and communication unit - Diagnostic address 0075. Remedy: The software update within the Work section is required to apply the latest software to the Emergency call module and communication unit - Diagnostic address 0075

2066236/5

Service Bulletin/Repair Instructions

Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Workshop findings The following DTC’s could also be evident within diagnostic address 0046 and/or 00BB and/or 00BC • B131DF5: alarm system siren supply voltage lower limit value less than • B131D29: sirens / alarm horn for anti-theft warning system Range/Performance • B131D29: anti-theft alarm system siren / alarm horn signal, not valid

2071238/2

Service Bulletin/Repair Instructions

Coolant pump leaking (part number 07P 121 008B) - Low coolant warning - Engine overheating - DTC's evident. Customer statement / workshop findings: One or a combination of the following is evident: • Coolant leaking from the mechanical coolant pump • Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump • Low coolant level warning displayed within the DIP Or • Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113 or air in the coolant DTC’s (various) is evident in this scenario the operative should refer to TPI 2051893/-

2071239/2

Service Bulletin/Repair Instructions

Coolant pump leaking (part number 07P 121 008C) - Low coolant warning - Engine overheating - DTC's evident. Customer statement / workshop findings: One or a combination of the following is evident: • Coolant leaking from the mechanical coolant pump • Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump • Low coolant level warning displayed within the DIP Or • Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113 or air in the coolant DTC’s (various) is evident, in this scenario the operative should also refer to TPI 2051893

2067399/3

Service Bulletin/Repair Instructions

Warning evident within the DIP for the steering system - DTC U103100 evident within diagnostic address 0044 Customer statement / workshop findings: Customer statement: Warning within the DIP for the steering system Workshop findings: DTC U103100 with symptom code 3146753 - FlexRay data bus No synchronization evident within diagnostic address 0044

2069806/5

Service Bulletin/Repair Instructions

HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.

2051562/12

Service Bulletin/Repair Instructions

12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.

2071047/4

Service Bulletin/Repair Instructions

DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (J234). Customer statement / workshop findings: One or a combination of the following DTCs are evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal Technical background: In the event the issue is as described the operative should refer to the Measure section of this TPI.

2073377/1

Service Bulletin/Repair Instructions

TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery. Customer statement: Tyre pressure sensor: low battery warning is evident with the Drivers Information Panel (DIP). Workshop findings: One or a combination of the following DTCs may also be evident: - C105016 Left Front Tyre Pressure Monitoring Sensor Voltage too low - C105116 - Right Front Tyre Pressure Monitoring Sensor Voltage too low - C105216 - Left Rear Tyre Pressure Monitoring Sensor Voltage too low - C105316 - Right Rear Tyre Pressure Monitoring Sensor Voltage too low.

2066236/4

Service Bulletin/Repair Instructions

Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing. Workshop findings: - B131DF5: alarm system siren supply voltage lower limit value less than - B131D29: sirens / alarm horn for anti-theft warning system Range/Performance - B131D29: anti-theft alarm system siren / alarm horn signal, not valid

2072938/2

Service Bulletin/Repair Instructions

Front or rear door(s) - Soft close function failure - DTC B122D29 is evident. Customer statement - Front or rear door(s) - Soft close function failure Workshop findings - DTC B122D29 is evident within one or a combination of the front and / or rear door control unit(s) Technical background

2068946/6

Service Bulletin/Repair Instructions

DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP). Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.

2073231/1

Service Bulletin/Repair Instructions

Loading system message in the Infotainment screen (screen stuck). Customer statement / workshop findings: The Infotainment system is stuck on the loading screen. - Loading system, please wait message is visible on the Infotainment screen.

2073021/1

Service Bulletin/Repair Instructions

The Netflix application cannot be updated within the (BYOC) rear seat entertainment system. Customer statement / workshop findings: Netflix application update prompt is shown within the (BYOC) rear seat entertainment system. Technical background: In the event the issue described is evident the operative should conduct the instructions within the Measure section.

2061369/6

Service Bulletin/Repair Instructions

Engine overheating - Warning on the DIP - V8 Kovomo. Customer statement / workshop findings: - Customer reports an engine overheat warning within the DIP - Engine overheating - Unusual cooling fan operation at high temperatures - There are no obvious signs of coolant leaks both internally or externally Workshop findings - P19F700: Low engine coolant temperature indicator lamp Coolant too warm - Signs of coolant in the vacuum hoses (Refer to the video on the Bentley Hub referencing TPI 2061369.

2072938/1

Service Bulletin/Repair Instructions

Front or rear door(s) - Soft close function failure - DTC B122D29 is evident. Customer statement / workshop findings: - Front or rear door(s) - Soft close function failure Workshop findings - DTC B122D29 is evident within one or a combination of the front and / or rear door control unit(s) Technical background: Soft close feature does not operate to specification (front and / or rear)

2073002/1

Service Bulletin/Repair Instructions

Squeaking noise from the footwell whilst steering / maneuvering at low speed. Customer statement / workshop findings: Squeaking noises from the foot well whilst steering / maneuvering at low speed. Technical background: - Noise is apparent with steering input whilst steering / maneuvering at low speed - Noise is evident from the rubber collar on the lower steering column - Noise is apparent when the steering wheel is adjusted to the fully upwards position Tip: Forward and rearward position does not affect the noise - The rubber collar which is fitted to the intermediate steering shaft in some cases can contact the sealing boot

2058573/4

Service Bulletin/Repair Instructions

DTC P04F000 EVAP system high pressure purge line performance DTC logged. Customer statement / workshop findings: Emission control system warning light illuminated within the DIP. Workshop findings: DTC P04F000 EVAP system high pressure purge line performance DTC evident within the engine control unit Technical background: The DTC is related to mismatched terminal locations of the Pressure sensor for the activated charcoal filter system G804.

2065148/4

Service Bulletin/Repair Instructions

V8 Kovomo - Engine MIL light on - DTC P04F000: EVAP system high pressure purge line performance evident. Customer statement / workshop findings: - Engine MIL light illuminated within the DIP Workshop findings and observations: - DTC P04F000: EVAP system high pressure purge line performance evident.

2065918/4

Service Bulletin/Repair Instructions

V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion). The cover is no longer fitted on replacement water pumps, the cover is not required and MUST not be transferred to the new water pump The operative should fit the new water pump without the cover as shown in Figure 2 NOTE: DISS queries or Service calls should not be submitted for this concern.

2068946/5

Service Bulletin/Repair Instructions

DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement / workshop findings: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.

2069252/2

Service Bulletin/Repair Instructions

Warnings within the DIP for the rear steering system - DTC B200096 and/or P060700 evident within diagnostic address 00CB. Customer statement / workshop findings: - Rear Steering Fault warning present within the DIP. Workshop findings: The following DTCs could be evident within diagnostic address 00CB - Rear Axle Steering control module - DTC B200096 and/or P060700 - The rear wheels may also be tracking incorrectly. Technical background: In the event the symptom described with the Customer statement/workshop findings section is evident the operative should conduct the instructions within the Measure section.

2069493/2

Service Bulletin/Repair Instructions

Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Customer statement / workshop findings: The right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are leaking oil or showing signs of dry oil stains. Technical background: In the event the symptom is as described please refer to the Measure section of this TPI to confirm if the right and/or left hand front rearmost lower suspension lever inner hydraulic mounts require replacement or not

2069561/2

Service Bulletin/Repair Instructions

Creaking noise from the rear seat cushion edge/rear seat side valance. Customer statement / workshop findings: Creaking noise from the rear seat cushion edge/rear seat side valance. Technical background: The creaking noise is caused by contact between the side valance pins and the seat frame. In the event the issue is as described, the operative should refer to the instructions within the Measure section of this TPI.

2049193/2

Service Bulletin/Repair Instructions

Bentayga - A Post Water Deflector - Surface Contamination. Customer statement / workshop findings: Mottled appearance on A post water deflectors. Surface deposits on A post water deflectors cannot be removed by washing with car shampoo. Technical background: Surface deposits are caused by UV protection additives contained within the A post water deflector migrating to the surface. This migration process is intentionally designed to protect parts from brittleness and ageing, the mottled appearance may occur after a certain length of time and is also dependent on temperature and humidity. Deposits on the surface are normally removed by weathering during normal driving or when washing the vehicle.

2054599/9

Service Bulletin/Repair Instructions

Diagnosis guidelines relating to Headlamp operation/Daytime running lights (Inner lamp) and/or Turn signal (Outer lamp). Customer statement / workshop findings: Operational issues are evident with one or a combination of the following: - Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or - Daytime running light malfunction / operational issues (Inner lamp) Or - Turn signal malfunction / operational issues (Outer lamp) Or Numerous static and/or intermittent DTCs are evident within the left light control unit (Diagnostic address D6) and/or the right light control unit (Diagnostic address D7)

2059149/5

Service Bulletin/Repair Instructions

Engine Oil - Consumption - V8 Kovomo. Customer statement / workshop findings: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires topping up between services. Excessive engine oil consumption.

2063410/6

Service Bulletin/Repair Instructions

Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts out.

2070041/2

Service Bulletin/Repair Instructions

Coolant warning lamp within the DIP - One or a combination of DTC's is evident P218100 - P017B00 - P017C00 - P017E00. Customer statement: Customer reports a red engine coolant overheat warning within the DIP Workshop findings. One or a combination of the following DTCs are evident within the engine control unit: - P218100 - Malfunction in cooling system - P017B00 - Cylinder head temperature sensor implausible signal - P017C00 - Cylinder head temperature sensor short circuit to ground - P017E00 - Cylinder head temperature sensor open circuit/loose contact.

2071525/2

Service Bulletin/Repair Instructions

Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type).

2071933/1

Service Bulletin/Repair Instructions

Headlamp control unit replacement and/or turn signal control unit replacement. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).

2071525/1

Service Bulletin/Repair Instructions

Driver / Passenger door(s) creak on close - All models (frond and/or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type) Technical background: Ensure the fault is as described within the Customer statement Workshop findings section before continuing.

2071730/2

Service Bulletin/Repair Instructions

Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only).

2072055/1

Service Bulletin/Repair Instructions

Spurious DTC identification. Customer statement / workshop findings: Customers will not be aware of any DTCs, workshop operatives may discover spurious DTCs whilst running Guided Fault Finding (GFF) when using ODIS Technical background: To determine the course of action which should be taken the operative should refer to the Bentley Hub referencing the following: Spurious DTC list for TPI 2072055 The document contains all known spurious DTCs for all applicable vehicle variants.

2058423/11

Service Bulletin/Repair Instructions

New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only. Customer statement / workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU).

2063070/3

Service Bulletin/Repair Instructions

Bentayga - Auxiliary tail lights in bumper operating instead of main tail lights when not intended. Customer statement / workshop findings: The auxiliary tail lamps in the rear bumper are illuminated instead of the main tail lamps with the tailgate closed, there is no fault with the main tail lamps.

2072029/1

Service Bulletin/Repair Instructions

Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. Customer statement / workshop findings: Steering rack diagnosed as faulty (requires replacement) Technical background: In the event the steering rack is diagnosed as faulty, the operative must conduct the instructions within the Measure section to completion.

2063855/9

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement: Lane Assist and/or Traffic Assist are not functional Workshop findings: - DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or - DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or - DTC U112300 with symptom Code 1123220 within address 00A5.

2064482/3

Service Bulletin/Repair Instructions

Audible creak from the lower/central A Post when opening and/or closing the front door/s. Customer statement / workshop findings: Audible creak coming from the lower/central A post in the vicinity of the check strap fixing point (Figure 1) during the opening and/or closing of the driver/passenger door. Technical background: To confirm the issue is as described within the Customer statement refer to the video on the Bentley Hub referencing TPI 2064482/- In the event that the noise is as shown within the video the instructions within the Measure section should be followed.

2051519/13

Service Bulletin/Repair Instructions

HVAC distribution/operational issues - HVAC Motor defect DTCs logged. Customer statement / workshop findings: - HVAC distribution/operational issues - HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or Intermittent Technical background: Where VIN applicable the operative MUST first conduct Service Campaign EB28 (Bentayga) or EB29 (New Continental GT/GTC).

2071047/3

Service Bulletin/Repair Instructions

DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (J234). Customer statement / workshop findings: One or a combination of the following DTCs are evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal Technical background: Refer to the Measure section of this TPI ensuring all steps are followed to completion depending on the side in which the issue is evident (driver and/or passenger).

2071149/2

Service Bulletin/Repair Instructions

Testing electrical circuits - Diagnosis guidelines - Training videos. Customer statement / workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked. Technical background: The information within this TPI has been generated to make retailers aware of two specific videos (Figure 1) Advanced Vehicle Electrics - Measurements of Circuits Video - Voltage drop testing - Voltage drop testing using the VAS 6356 scope Advanced Vehicle Electrics - Actuators & Voltage Supply Diagnosis - Terminal drag testing

2071730.1

Service Bulletin/Repair Instructions

Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only) Customer Statement: -Brake noise/squeal from the rear brakes

2028794.7

Service Bulletin/Repair Instructions

Engine Coolant Mixture - Restrictions on use of desalinated water Customer Statement: -Engine coolant requires topping up or replacing

2071047.2

Service Bulletin/Repair Instructions

DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (j234) Customer Statement: -One or a combination of the following DTCs are evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal

2052785.8

Service Bulletin/Repair Instructions

Brake Noise Identification: Customer Statement: -Noise/squeal complaint from the braking system Technical Background: -The noise/squeal can be reproduced and clearly assigned to the braking system

2060458.3

Service Bulletin/Repair Instructions

Water Ingress onto the front reading light Customer Statement: -Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.

2068321.4

Service Bulletin/Repair Instructions

Driver/Passenger door/s creak on close - Bentayga - 22 model year onwards Customer Statement: -Driver and/or Passenger door creak during the (Power close) function

2071674.2

Service Bulletin/Repair Instructions

V8 Kovomo - DTC - P025C00: Fuel Pump Module Control Circuit Low Logged in 0001 Customer Statement: -Engine management light illuminated within the DIP -DTC P025C00 Fuel Pump Module Control Circuit Low is evident within 0001

2060726/3

Service Bulletin/Repair Instructions

Bentayga - Winter Wheel And Tyre For CSiC Braking Systems. Technical background: When opting to use Winter Tyres on vehicles specified with Ceramic brake rotors, the only permissible wheel rim option is 21 Inch 7 Twin spoke 36A 601 025Q.

2061195/3

Service Bulletin/Repair Instructions

Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.

2063410.5

Service Bulletin/Repair Instructions

Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer Statement: Issue suspected with the Infotainment Main unit (5F / J794) - For example: MMI screen image flickers or goes blank No response to selection Audio cuts-out

2063651.3

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern)

2063729.4

Service Bulletin/Repair Instructions

Fitment of Control Modules from Donor Vehicles For Test Purposes Technical Background: If an issue is suspected for one of the control modules listed below: Onboard supply control unit (J519) Convenience system central control unit (J393) Data bus diagnostics interface (J533) Control unit 1 for Information Electronics (J794) Control unit in dash panel insert (J285) Emergency call module control unit (J949)

2063954.5

Service Bulletin/Repair Instructions

Engine warning light illuminated within the DIP during acceleration - DTC P029900 evident - W12 TSI only Customer Statement: -Engine warning light and max engine speed 4000 rpm warning evident within the DIP during acceleration - Warning on DIP first appears when accelerating (During boost)

2064648.4

Service Bulletin/Repair Instructions

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTCs within 0013 Customer Statement: One or numerous of the following issues are evident: ACC Failure Traffic Assist Failure Safeguard Failure Radar Malfunction

2065148.3

Service Bulletin/Repair Instructions

V8 Kovomo - Engine MIL light on - DTC P04F000: EVAP system high pressure purge line performance evident Customer Statement: -Engine MIL light illuminated within the DIP

2065197.3

Service Bulletin/Repair Instructions

Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s Customer Statement: -Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or -A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage

2065664.3

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - Engine MIL light on - DTC O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 Customer Statement: -DTC P004100: O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test

2065760.3

Service Bulletin/Repair Instructions

Rear Jacking point - Sill damage found during PDI Customer Statement: -Damage found around the rear sill Jacking point during PDI (Figure 1)

2065918.3

Service Bulletin/Repair Instructions

V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion) Customer Statement: -The original water pump has a cover fitted directly over the top of the water pump drive gear (Figure 1)

2065926.3

Service Bulletin/Repair Instructions

Fuel pressure regulator - DTC P242200 with symptom code 14536 evident within address 0001 Customer Statement: The warning lamp for the emission control system is displayed within the DIP

2066236.3

Service Bulletin/Repair Instructions

Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing Customer Statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing

2066852.4

Service Bulletin/Repair Instructions

Shaker Speaker - Diagnostic Checks Customer Statement: -Customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion

2067597.3

Service Bulletin/Repair Instructions

Door Speakers (Naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off Customer Statement: The Naim door speaker logo does not illuminate when the door is closed and the external lights are switched on

2068273.3

Service Bulletin/Repair Instructions

Multiple Random Misfires Evident During PDI Customer Statement: -Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: -V8 - ECM 1 - V8 (Address 01) ECM control unit -W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)

2071668.1

Service Bulletin/Repair Instructions

V8 Kovomo - Engine Misfires - Engine management light illuminated within the DIP Customer Statement: -Engine misfiring -Engine running rough (not refined) -Engine misfire DTCs evident -Engine management light illuminated within the DIP -Knocking noise from the cylinder head

2045686.6

Service Bulletin/Repair Instructions

Bentayga - Engine oil pressure warning Customer Statement: -Low oil pressure warning illuminated in the driver instrument panel as shown in Figure 1 and event code P15AA00 is evident in one or both of the Engine Control Modules

2050542.7

Service Bulletin/Repair Instructions

Service info: body/equipment: front exterior lighting steamed up/leaks Customer Statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips.

2051219.10

Service Bulletin/Repair Instructions

W12 TSI Camshaft Phaser Position Related DTC Customer Statement: -Customer reporting (Emission Control Warning Indicator) displayed. Engine running rough.

2051776.5

Service Bulletin/Repair Instructions

Key blade can be difficult to remove from key fob. Technical Background: -Deviations in the key blade and key fob assembly could make it difficult to remove the key blade.

2053351.9

Service Bulletin/Repair Instructions

Buzzing noise from engine area Workshop Findings: -Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances.

2053429.6

Service Bulletin/Repair Instructions

Emission control system lamp illuminated - DTC P044100 evident Customer Statement: -Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within one or both engine control modules

2055540.4

Service Bulletin/Repair Instructions

Rumble noise and/or floor pan/steering column vibration Customer Statement: -Floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input

2055693.4

Service Bulletin/Repair Instructions

Unable to run basic settings within the Adaptive suspension control unit (J775) Customer Statement: -Unable to run Basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work has been conducted on the suspension system which requires the Basic setting (full process + rebound end stops) procedure performing

2056407.5

Service Bulletin/Repair Instructions

Running gear - Noise identification Workshop Findings: -The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Check the history of the vehicle to confirm Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work

2057978.7

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment Customer Statement: -Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.

2058423.10

Service Bulletin/Repair Instructions

New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only Customer Statement: -Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) (P052400: Engine Oil Pressure Too Low) and/or (P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU)

2058573.3

Service Bulletin/Repair Instructions

DTC P04F000 EVAP system high pressure purge line performance DTC logged Customer Statement: -Emission control system warning light illuminated within the DIP (Figure 1)

2059392.4

Service Bulletin/Repair Instructions

Bentayga - PDC system not working or PDC system false detection Customer Statement: PDC system not working or PDC system false detection Warning evident within the DIP

2063017.3

Service Bulletin/Repair Instructions

Road wheel inspection procedure Customer Statement: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions

2068946.4

Service Bulletin/Repair Instructions

Bentley dynamic ride system warning - DTC P0B2500: Hybrid/EV Battery (A) Voltage low stored (48 volt system) Customer Statement: -(Bentley dynamic ride system: fault) displayed within the Drivers Instrument Panel (DIP)

2070344.3

Service Bulletin/Repair Instructions

Headlamp control unit replacement - Bentayga and New Flying Spur Customer Statement: -Headlamp is not working or the headlamp is flickering

2051562/11

Service Bulletin/Repair Instructions

2053177/19

Service Bulletin/Repair Instructions

All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customers will not be aware of any fault codes Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants Should a particular TPI be listed as Archived, the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions within TPI 2053177/- regarding the DTC description and actions which should be conducted (if any).

2064648/3

Service Bulletin/Repair Instructions

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement / workshop findings: One or numerous of the following issues are evident: - ACC Failure - Traffic Assist Failure - Safeguard Failure - Radar Malfunction Workshop findings: One or a combination of the following DTCs and symptom codes are evident within address 0013 - B200FF0 with Symptom code(s) 1367 and/or 1313 and/or 1334 - Internal Malfunction.

2070344/2

Service Bulletin/Repair Instructions

Headlamp control unit replacement - Bentayga and New Flying Spur. Customer statement / workshop findings: Headlamp is not working or the headlamp is flickering Workshop findings Headlamp assembly diagnosed as faulty. Technical background: It is not possible to determine between internal lamp defects and control unit failures therefore this TPI is to advise the replacement of the control unit in the first instance The complete headlamp assembly should only be replaced if control unit replacement was not successful.

2069806/4

Service Bulletin/Repair Instructions

HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.

2051893/5

Service Bulletin/Repair Instructions

Overheat condition-DTC logged for air in the system or DTC P218100-Cooling System Performance with symptom code 8113. Customer statement / workshop findings One or a combination of the following symptoms are evident: - Engine coolant overheat condition - Coolant loss - Diagnostic trouble codes (DTCs) logged within the Engine control module/s relating to Air in the coolant system - Engine overheating issues and/or DTC P218100: Cooling System Performance symptom code 8113 is evident - Warning light within the Drivers Information Panel (DIP). Measure 1) Fully drain the cooling system - Refer to Elsa Pro Rep.Gr 19 Cooling system - To drain and fill 2) Replace the Thermostat housing (includes thermostat) - Refer to Elsa Pro Rep.Gr 19 Cooling system - Thermostat - To replace

2071238/1

Service Bulletin/Repair Instructions

Coolant pump leaking (part number 07P 121 008B) - Low coolant warning - Engine overheating - DTCs evident. Customer statement / workshop findings: One or a combination of the following is evident: - Coolant leaking from the mechanical coolant pump - Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump - Low coolant level warning displayed within the DIP Or - Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113 or air in the coolant DTCs (various) is evident in this scenario the operative should refer to TPI 2051893.

2071239/1

Service Bulletin/Repair Instructions

Coolant pump leaking (part number 07P 121 008C) - Low coolant warning - Engine overheating - DTC's evident. Customer statement / workshop findings One or a combination of the following is evident: - Coolant leaking from the mechanical coolant pump - Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump - Low coolant level warning displayed within the DIP Or - Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113 or air in the coolant DTCs (various) is evident, in this scenario the operative should also refer to TPI 2051893

2069551/2

Service Bulletin/Repair Instructions

Touch Screen Remote (TSR) has no visible display or does not function. Customer statement / workshop findings: The Touch Screen Remote (TSR) has no visible display or does not function, see the example shown in Figure 1. Technical background In the event that one or a combination of the described symptoms is evident, please follow the instructions within the Measure section depending on the symptom.

2069806/3

Service Bulletin/Repair Instructions

2069806/2

Service Bulletin/Repair Instructions

HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. In the event that HVAC cleaning products are required, these MUST be sourced locally. Before using the cleaner the operative must inform the customer of the product which will be used, a neutral fragrance cleaner should be used as the customer may not like the smell of the cleaner should a fragranced product be used Please ensure all supporting information is included within the DISS query when requesting permission to clean the HVAC system including clear photographs and/or videos showing the reported issue, should the required information not be supplied the warranty claim could be cancelled.

2070344/1

Service Bulletin/Repair Instructions

Headlamp control unit replacement - Bentayga and New Flying Spur. Customer statement: Headlamp is not working or the headlamp is flickering Workshop findings Headlamp assembly diagnosed as faulty. Technical background: It is not possible to determine between internal lamp defects and control unit failures therefore this TPI is to advise the replacement of the control unit in the first instance The complete headlamp assembly should only be replaced if control unit replacement was not successful.

2071149/1

Service Bulletin/Repair Instructions

Testing electrical circuits - Diagnosis guidelines - Training videos. Workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits. In a small number of isolated cases basic electrical faults were found to be overlooked Technical background: The information within this TPI has been generated to make retailers aware of two specific videos (Figure 1) Advanced Vehicle Electrics - Measurements of Circuits Video - Voltage drop testing Voltage drop testing using the VAS 6356 scope Advanced Vehicle Electrics - Actuators & Voltage Supply Diagnosis - Terminal drag testing.

2067429/3

Service Bulletin/Repair Instructions

HVAC not working No air flow - DTC B10AE31 High Pressure sensor - No signal DTC logged within address 08. Customer statement / workshop findings: - HVAC not working to specification (No air flow) - DTC B10AE31 High Pressure sensor - No signal DTC logged within address 08. Technical background: In the event the issue is as described the operative should refer to the instructions within the Measure section of this TPI to assist in diagnosing the reported issue.

2071131/1

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Customer statement / workshop findings: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis Product Support will advise regarding the Measured values and cycle time required.

2070998/1

Service Bulletin/Repair Instructions

Rear seatbelt - Incorrect buckle status within the DIP - Bentayga Series. Customer statement: Incorrect rear seatbelt buckle status shown within the DIP Workshop findings: Although there is no occupant evident within the rear seats (2nd row) the rear seat is shown as occupied (Figure 1). Technical background: There is no specific DTC evident for the scenario described. The issue described is evident as the rear seat belt buckles are not resistor coded The system uses a non-resistor coded buckle strategy (zero-infinity or open-closed buckle) for the rear seats. In correct operation, a fastened seatbelt is open circuit and an un-fastened seatbelt is closed circuit If harness damage is present or an electrical connector joint is not properly engaged, an unintended open circuit occurs. This will give an incorrect buckle status reading within the DIP The advice within this TPI should be referred to first before conducting any further diagnosis or disassembly of the vehicles interior Previous assembly/disassembly may have caused an unintentional open circuit when operatives have been working on or around the rear seat belt assemblies

2071047/1

Service Bulletin/Repair Instructions

DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (J234). Customer statement / workshop findings: One or a combination of the following DTCs is evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal Technical background: Refer to the Measure section of this TPI Measure: In the event that one or both DTCs are evident the operative must conduct the following: - Raise a technical DISS query - Ensure a current ODIS log is attached to the technical DISS query - Await feedback from Product support before conducting any further work or diagnosis

2068946/3

Service Bulletin/Repair Instructions

Bentley dynamic ride system warning displayed - DTC P0B2500: Hybrid/EV Battery "A" Voltage low' stored (48 volt system). Customer statement: Bentley dynamic ride system: fault displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500: Hybrid/EV Battery "A" Voltage low' stored within address 21-Battery Energy Control Module 2 Technical background: Possible internal fault with super capacitor - In the event that DTC P0B2500 is evident the operative must follow the steps within the Measure section to completion

2051045/8

Service Bulletin/Repair Instructions

Night vision camera washer jet nozzle leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera jet nozzle. Technical background: Please note: The photographs shown within this TPI are not based on a specific vehicle type, the procedure to replace the night vision non return valve is the same regardless of vehicle type In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the non return valve.

2051187/9

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: - Poor engine running - Reduced power - Engine warning lamp illuminated - Symptom related DTCs evident within the applicable engine control unit(s) Technical background: Technical Product Information (TPI) to assist retailers when diagnosing poor engine running or misfires.

2062261/5

Service Bulletin/Repair Instructions

Bentayga - Air suspension warning light within the DIP - DTC's P089200 - C104707 - C103B13 - Evident within Address 74. Customer statement: Air suspension warning light within the DIP Workshop findings: One or a combination of the DTCs shown below are evident within address 74 - P089200 - Symptom Code 3145792 - TCM Power Relay Sense Circuit Intermittent (Level Control Valves Open Circuit) - C103B13 - 3145909 - Solenoid for level control system Open circuit - C104707 - 3211279 - Level control valves mechanical malfunction.

2070682/1

Service Bulletin/Repair Instructions

Loud ticking/clatter noise from the air conditioning compressor (HVAC). Customer statement Loud ticking/clatter noise can be heard from the front of the engine Workshop findings The noise is from the air conditioning compressor Technical background The operative should confirm the noise is from the compressor as detailed within the Measure section.

2063729/3

Service Bulletin/Repair Instructions

Fitment of control modules from donor vehicles for test purposes. Technical background: If an issue is suspected for one of the control modules listed below: - Onboard supply control unit (J519) - Convenience system central control unit (J393) - Data bus diagnostics interface (J533) - Control unit 1 for Information Electronics (J794) - Control unit in dash panel insert (J285) - Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query. The donor of parts should only be used as a temporary test VERY IMPORTANT: The ODIS replace routine MUST NOT be carried out under any circumstances.

2055254.4

Service Bulletin/Repair Instructions

Top view/Rear view camera - guidelines not visible Customer Statement: -Guidelines not showing on display screen when reverse gear selected.

2062095.3

Service Bulletin/Repair Instructions

DTC's B14BF01 and /or B14A854 evident in address 0009 - Steering column will not adjust Customer Statement: -Steering column will not adjust in any direction

2070519.1

Service Bulletin/Repair Instructions

Window lift switch is loose within the switch carrier and/or a rattle noise can be heard from the switch Customer Statement: -Window lift switch is loose within the door aperture -Or The window lift switch rattles when the door is closed

2062080.9

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation - Numerous DTC's Customer Statement: -Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCÃ¢ÂÂs as detailed below:

2065919.8

Service Bulletin/Repair Instructions

Coolant leaking from the mechanical coolant pump - Low coolant level warning - Engine overheating - DTC's evident Customer Statement: -Coolant leaking from the mechanical coolant pump -Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed within the DIP -Engine overheating issues and/or DTC P218100: Cooling System Performance with symptom code 8113

2066591.2

Service Bulletin/Repair Instructions

DTC P263500 with symptom code -10061 - Noise from within the fuel tank Customer Statement: -Engine warning light illuminated within the DIP

2070531.1

Service Bulletin/Repair Instructions

Bring Your Own Content - Over The Air (OTA) Update to software version R11.2.6 Customer Statement: -An Over The Air Update (OTA) could be required for both of the Bring Your Own Content (BYOC) screens

2055321.4

Service Bulletin/Repair Instructions

Bentayga W12 - DTC 310B00 - Low fuel pressure regulation Customer Statement: -Engine stalling when the engine is started from cold (at idle)

2062092.3

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P304300 with symptom code (10061) - Fuel Pump Mechanical Malfunction - MIL lamp Customer Statement: -Check Engine Lamp illuminated within the Driver Instrument Panel (DIP)

2068946/2

Service Bulletin/Repair Instructions

Bentley dynamic ride system warning displayed - DTC P0B2500: Hybrid/EV Battery "A" Voltage low' stored (48 volt system). Customer statement / workshop findings: Bentley dynamic ride system: fault displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500: Hybrid/EV Battery "A" Voltage low' stored within address 21-Battery Energy Control Module 2 Technical background: Possible internal fault with super capacitor, refer to the Measure section of this TPI

2053492.10

Service Bulletin/Repair Instructions

Air Spring Fault Finding Guidelines Customer Statement: -The front and/or rear suspension appears to have dropped

2059379.4

Service Bulletin/Repair Instructions

High Pitched Whistle From The Engine - Warning Light Within The DIP - Engine Not Running Smoothly - Numerous DTCs Customer Statement: -Emission Control Warning Light Evident Within The DIP

2063855.8

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - Evident Within Address 0019 and/or DTC U112300 Evident in 00A5 Customer Statement: -Lane Assist and/or Traffic Assist Are Not Functional

2060081.3

Service Bulletin/Repair Instructions

Bentayga - Fuel Gauge - Guided Fault Finding DTCs B103E1B and/or B10581B Evident Within Address 0046 Customer Statement: -Fuel gauge does not change during a long journey or after refueling the vehicle and does not show full after filling the fuel tank

2063954.4

Service Bulletin/Repair Instructions

Engine Warning Light Illuminated Within The DIP During Acceleration - DTC P029900 Evident - W12 TSI Only Customer Statement: -Engine warning light and (max engine speed 4000 rpm) warning evident within the DIP during acceleration - Warning on DIP first appears when accelerating (during boost)

2060205.6

Service Bulletin/Repair Instructions

Engine Colling System Over Cooling - DTC P218100 - V8 Kovomo Customer Statement: -Emission Control lamp illuminated on the Driver Instrument Panel -The time to reach the correct engine coolant operating temperature has increased

2060205.5

Service Bulletin/Repair Instructions

Engine Colling System Over Cooling - DTC P218100 - V8 Kovomo Customer Statement: -Emission Control Lamp illuminated on the Driver Instrument Panel -The time to reach the correct engine coolant operating temperature has increased

2069806.1

Service Bulletin/Repair Instructions

HVAC Refrigerent Leakage - Diagnosis Guidelines Customer Statement: -HVAC not cooling or HVAC cooling less than expected

2046299.17

Service Bulletin/Repair Instructions

Bentayga - 1.2KHz - 1.4KHz rear brake squeal Customer Statement: -Squeal from the rear of the vehicle at low speed while braking

2070031.1

Service Bulletin/Repair Instructions

Incorrect Graphics Shown within the MMI after replacement of the Electronic Information Systems Control Unit 1 (J794) Customer Statement: -After replacement of the electronic information systems control unit 1 (J794) has been conducted the following graphic is evident within the MMI screen

2070041.1

Service Bulletin/Repair Instructions

Coolant Warning Lamp within the DIP - One or a combination of DTCs is evident P218100 - P017B00 - P017C00 - P017E00 Customer Statement: -Customer reports a red engine coolant overheat warning within the DIP

2055883.3

Service Bulletin/Repair Instructions

EPB Warning Light in DIP - Front doors power latch system intermittent - DTC U112300 within Address 03 and Address 46 Customer Statement: -Electronic Parking Brake Warning evident within the DIP

2058484.12

Service Bulletin/Repair Instructions

2065919.7

Service Bulletin/Repair Instructions

Coolant Leaking From The Mechanical Coolant Pump -Low Coolant Level Warning - Engine Overheating - DTCs Evident Customer Statement: -Coolant leaking from the mechanical coolant pump -Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed within the DIP -Engine overheating issues and.or DTC 0218100: Cooling System Performance with symptom code 8113

2069622.1

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P103A00 Evident - Engine Oil Fuel Portion Too High Customer Statement: -Warning within the DIP message -The message asks the customer to (warm up engine) accompanied by a yellow warning. No other symptoms are experienced.

2058484.11

Service Bulletin/Repair Instructions

2066143.5

Service Bulletin/Repair Instructions

Fitment Of Rear Brake Calipers Carriers For Complaints Relating to 3.4 KHz Rear Brake Squeal Customer Statement: -Rear brake squeal (3.4KHz) during brake application at low speed

2069551.1

Service Bulletin/Repair Instructions

Touch Screen Remote (TSR) is Not Operating (No Display or Functionality) Customer Statement: -Referring to Figure 1 - The Touch Screen Remote (TSR) is not operating (No Display or Functionality)

2069554.1

Service Bulletin/Repair Instructions

Unable To Open The Glovebox When Using the Key or The Key Does Not Enter The Lock Fully Customer Statement: -Unable To Open The Glovebox When Using The Key or The Key Does Not Enter The Lock Fully

2069561.1

Service Bulletin/Repair Instructions

Creaking Noise From The Rear Seat Cushion Edge/Rear Seat Side Valance Technical Background: -Referring to Figure 1 - When pressure is applied to the points shown, a creaking noise can be heard from the rear seat cushion edge/rear seat side valence

2051045.7

Service Bulletin/Repair Instructions

2069493.1

Service Bulletin/Repair Instructions

2048616.11

Service Bulletin/Repair Instructions

Creaking Noise From the Front Suspension When Maneuvering Technical Background: -The noise present in the sound file is caused by defective lower suspension lever - rear- hydraulic mounts. In order to reproduce the noise this bush must be twisted, therefore the noise can appear in the following circumstances: -When performing parking maneuvers with the brake applied -When steering from lock to lock with the vehicle in motion and the brake applied -When the vehicle is moved with steering input over uneven surfaces (ex. a ramp or speed bump)

2063855.6

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5 Customer Statement: -Lane Assist and/or Traffic Assist are not functional.

2069014.1

Service Bulletin/Repair Instructions

Wind Noise From the Lower A Pillar (Rain Deflector Area) Technical Background: -Profile deviation between the front wing and front wing mounting bracket can contribute to wind noise from the lower A pillar (rain deflector area)

2069414.1

Service Bulletin/Repair Instructions

Rear Seat Entertainment - Crosslink Feature Unavailable Customer Statement: -The (crosslink) function and icon within the Rear Seat Entertainment screens (RSE) is no longer available.

2061054.2

Service Bulletin/Repair Instructions

DTC P11DE00 - Incorrect Cylinder Allocation - V8 Kovomo Customer Statement: -MIL light is on -Event memory entry P11DE00 logged (Cam Shift Actuator Outlet (B) Cylinder 6 Range/Performance)

2052853.11

Service Bulletin/Repair Instructions

Clicking noises from the left and/or right front corners Technical Background: -Raise a DISS query -In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the measure section of this TPI consists of three individual section, each section describes the symptom and the remedy which should be applied.

2065919.6

Service Bulletin/Repair Instructions

Coolant leaking from the mechanical coolant pump - Low coolant level warning - Engine overheating - DTC(s) evident Customer Statement: -Coolant leaking from the mechanical coolant pump -Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed within the DIP -Engine overheating issues and/or DTC P218100: Cooling system performance with symptom code 8113

2068064.2

Service Bulletin/Repair Instructions

Front Door Clash Condition with the Rear Door Brightware or Clash Between the Front and Rear Door Brightware Customer Statement: -The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door. -The rear door lower brightware is clashing with the front door brightware.

2061369.5

Service Bulletin/Repair Instructions

Engine Overheating - Warning on the DIP - V8 Kovomo Customer Statement: -Customer reports an engine overheat warning within the DIP -Engine overheating -Unusual cooling fan operation at high temperatures -There are no obvious signs of coolant leaks both internally or externally Workshop Findings: -P19F700: Low engine coolant temperature indicator lamp coolant too warm -Signs of coolant in the vacuum hoses

2065760.2

Service Bulletin/Repair Instructions

Rear Jacking Point - Sill damage found during PDI Customer Statement: -Damage found around the rear sill jacking point during PDI -Raise a DISS query

2069107.1

Service Bulletin/Repair Instructions

Bentayga W12 - Primary Catalytic Converter Replacement - Warranty Labour Operation Time Confirmation Workshop Findings: -The following DTCs are evident: -P042000: Catalyst System, Bank 1 Efficiency Below Threshold -P042000: Catalyst System, Bank 2 Efficiency Below Threshold

2069159.1

Service Bulletin/Repair Instructions

Foremost lower trailing arm bush leaking Customer Statement: -Leakage found on the foremost lower trailing arm bush as shown in figures 1 and 2

2062080.8

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation - Numerous DTCs Customer Statement: -Check engine lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCs as detailed below: -P310B00 with symptom code 2636 - Low Fuel Pressure Regulation -P014800 Fuel Deliver Error -P019100 Fuel Rail Pressure Sensor (A) Circuit Range/Performance -P018B00 Fuel Pressor Sensor (B) Circuit Range/Performance with Symptom Code 17871 -Misfire DTCs

2036678.5

Service Bulletin/Repair Instructions

Speaker Replacement - Diagnostic Checks Technical Background: -There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit.

2062622.2

Service Bulletin/Repair Instructions

Water Leak/Wind Noise Diagnosis Customer Statement: -Water leak/wind noise evident -The instructions within this TPI should be followed to assist in the diagnosis of water leaks or wind noise.

2068829.1

Service Bulletin/Repair Instructions

Rear lid or boot - Water Ingress Diagnosis Customer Statement: -Water ingress within the rear lid -Water dripping from the rear lid -Water ingress is evident within the boot -Water in some isolated cases may be heard moving/sloshing from inside of the rear lid

2068981.1

Service Bulletin/Repair Instructions

Rear Seat Massage Function Not Working Customer Statement: -The rear seat massage function is not working correctly -The massage function appears to be unresponsive/weak regardless of the setting/function selected

2046299.16

Service Bulletin/Repair Instructions

Bentayga - 1.2KHz-1.4KHz rear brake squeal Customer Statement: -Squeal from the rear of the vehicle at low speed while braking

2051893.4

Service Bulletin/Repair Instructions

Overheat Condition - DTC logged for air in the system or DTC P218100 - Cooling System Performance with Symptom code 8113 Customer Statement: -Engine coolant overheat condition

2053348.10

Service Bulletin/Repair Instructions

W12 Engine Management Light On- Turbocharger Speed Sensor DTCs Stored Workshop Findings: -One or a combination of the following DTCs may be evident (with no specific symptom codes) -P259500: Turbocharger Speed Sensor (B) - Circuit low -P259600: Turbocharger Speed Sensor (B) - Circuit high -P257900: Turbocharger Speed Sensor (A) - Circuit range/performance

2054210.4

Service Bulletin/Repair Instructions

Noises from Panoramic Sun Roof Customer Statement: -Noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed

2060205.4

Service Bulletin/Repair Instructions

Engine Cooling System Over Cooling - DTC P218100 - V8 Kovomo Customer Statement: -Emission control lamp illuminated on the Driver Instrument Panel (DIP) -The time to reach the correct engine coolant operating temperature has increased

2061369.4

Service Bulletin/Repair Instructions

Engine Overheating - Warning on the DIP - V8 Kovomo Customer Statement: -Customer reports an engine overheat warning within the DIP -Engine overheating -Unusual cooling farm operation at high temperatures -There are no obvious signs of coolant leaks both internally and externally

2063855.5

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - Evident within address 0019 and/or DTC U112300 evident in 00A5 Customer Statement: -Lane Assist and/or Traffic Assist are not functional

2064679.4

Service Bulletin/Repair Instructions

Oil Leaking from Tell Tale Hole - CDA Actuator Fixings or Fuel Rail Fixings or Vacuum Assembly Fixings - V8 Kovomo Customer Statement: -CDA activation/deactivation solenoid fixings -Fuel rail fixings

2065919.5

Service Bulletin/Repair Instructions

Coolant Leaking from the Mechanical Coolant Pump - Low Coolant Level Warning - Engine Overheating - DTC's Evident Customer Statement: -Coolant leaking from the mechanical coolant pump -Coolant witness marks on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed within the DIP -Engine Overheating issues and/or DTC P218100: Cooling System Performance with Symptom Code 8113

2067998.1

Service Bulletin/Repair Instructions

Driver Assistance System Related Technical Queries - Best Practice Customer Statement: -The customer is concerned about an unexpected safeguard or driver assistance intervention.

2068321.3

Service Bulletin/Repair Instructions

Driver/Passenger door creak on close - Bentayga - 22 Model Year Onwards Customer Statement: -Driver and/or passenger door creak during the (Power Close) function

2068582.1

Service Bulletin/Repair Instructions

Rear Brake Pad - Shim Installation (SC 22/33) Technical Background: -Fitment of shims to the rear brake pads, specific grease should be applied to the shims

2068804.1

Service Bulletin/Repair Instructions

Online Radio - Change of Provider Customer Statement: -The online radio (market dependent) provider name will change in the MMI display panel from radio.net to audials

2068946.1

Service Bulletin/Repair Instructions

Bentley Dynamic Ride System Warning Deployed - DTC P0B2500: Hybrid/EV Battery (A) Voltage Low Stored Customer Statement: -Bentley Dynamic Ride System: fault displayed within the Drivers Instrument Panel (DIP) Technical Background: -Possible internal fault with super capacitor. refer to the measure section of this TPI

2060223.5

Service Bulletin/Repair Instructions

During PDI - Steering wheel vibration and/or steering wheel out of alignment is evident Customer Statement: -Vehicle is pulling to the left or right -Steering wheel vibration -General vehicle geometry concerns

2058484.10

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with symptom code 2638 - Check engine lamp - Fuel pressure regulation Condition: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below:

2068212.4

Service Bulletin/Repair Instructions

Software Update for MMI, emergency call module and communication unit and gateway for MIB3 vehicles (RE22/29)

2049586.11

Service Bulletin/Repair Instructions

Misfiring, W12 TSI - Excessive carbon build up cylinder leakage Customer Statement: -Emission control warning signal displayed, engine misfire Workshop Findings: -Event entries in engine control unit relating to cylinder misfires- excessive carbon build up to leading to cylinder leakage and spark plug foul

2053348.9

Service Bulletin/Repair Instructions

W12 Engine Management Light On - Turbocharger speed sensor DTCs stored Customer Statement: -Engine management light is evident within the DIP

2053350.4

Service Bulletin/Repair Instructions

W12 - Oil leak from engine Technical background: -The breather return line and the oil dipstick tube O- rings can split causing an external oil leak. -This can be diagnosed as the engine sump leaking

2028808.6

Service Bulletin/Repair Instructions

All 12MY Engine Oil- Service Info: Engine Oil - Specific oil type and oil consumption reference, Technical Background: -The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. -The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type -Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering.

2045686.5

Service Bulletin/Repair Instructions

Bentayga - Engine oil pressure warning Customer Statement: -Low oil pressure warning illuminated in the driver instrument panel as shown in figure 1 and event code P15AA00 is evident in one or both of the engine control modules

2046299.15

Service Bulletin/Repair Instructions

Bentayga - 1.2KHz-1.4KHz brake squeal Customer Statement: -Squeal from the rear of the vehicle at low speed while braking. Technical Background: -While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complain of brake noise from the customer.

2048616.10

Service Bulletin/Repair Instructions

Creaking noise from the front suspension when maneuvering Technical Background: -The noise present in the sound file is caused by defective lower suspension lever - rear - hydraulic mounts. In order to reproduce the noise this bush must be twisted, therefore the noise can appear in the following circumstances. -When performing parking maneuvers with the brake applied -When steering from lock to lock with the vehicle in motion and the brake applied -When the vehicle is moved with steering input over uneven surfaces (a ramp or speed bump)

2050542.6

Service Bulletin/Repair Instructions

Body/Equipment: Front exterior lighting steamed up/leaks Customer Statement: -The lenses of the headlights/front fog lamps are steamed up/damp from the inside with minor drips

2051187.8

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only Customer Statement: -Poor engine running, reduced power, engine warning lamp illuminated.

2051562.10

Service Bulletin/Repair Instructions

12 Volt - Battery Test Instruction Technical Background: -For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the measure of this section of this TPI.

2053177.18

Service Bulletin/Repair Instructions

All Vehicle Variants - Spurious DTC List Customer Statement: -Customers will not be aware of any fault codes -Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle.

2058423.9

Service Bulletin/Repair Instructions

New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 Only Customer Statement: -Warning on the Driver Instrument Panel (DIP) - Oil pressure too low -DTCs relating to oil pressure may also be stored within the master ECU -Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU)

2061195.2

Service Bulletin/Repair Instructions

Telephone Functionality Complaint- Minimum Standards Required For Analysis of Concerns Customer Statement: -The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported.

2063651.2

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern Technical Background: -The issue is mainly evident on vehicles with very low usage This is a result of the tyre compound hardening due to the following: -Tyre age -Tyre pressure not adjusted to specification -Low mileage/vehicle usage -Vehicle storage conditions

2065919.4

Service Bulletin/Repair Instructions

Water Leaking from the mechanical water pump- Low coolant level warning displayed - W12 TSI Customer Statement/Workshop Findings: -Coolant leaking from the mechanical coolant pump -Coolant witness mark on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed

2068273.2

Service Bulletin/Repair Instructions

Multiple Random Misfires Evident During PDI Customer Statement: -Multiple random cylinder misfire DTCs detected during PDI -DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: -V8-ECM1 - V8 (Address 01) ECM control unit -W12 - ECM1 - (Address 01) and/or ECM 2 (Address 11)

2064679.2

Service Bulletin/Repair Instructions

Oil leaking from the tell tale hole - CDA actuator fixings or Fuel rail fixings or vacuum assembly fixings - V8 Kovomo

2064776.4

Service Bulletin/Repair Instructions

V8 Kovomo- Engine Misfires- Engine Management Light Illuminated within the DIP Customer Statement: -Engine misfiring -Engine running rough (not refined) -Engine misfire DTCs evident -Engine management light illuminated within the DIP -Knocking noise from the cylinder head

2065498.2

Service Bulletin/Repair Instructions

Rear Seat Entertainment - Unavailable Features Customer Statement: -The (crosslink) and (audio to car) functions of the Rear Seat Entertainment screens are not working to specification (icons greyed out) a message is also displayed advising the feature(s) are not available when the icons are pressed.

2066852.3

Service Bulletin/Repair Instructions

Shaker Speaker - Diagnostic Checks Technical Background: -There have been instances where shaker speakers have been changed under warranty for the complaint of sound distortion, yet when tested by Bentley motors and the supplier, no fault could be found with the returned unit.

2051519.11

Service Bulletin/Repair Instructions

HVAC Operation Issues/HVAC Motor defect DTCs logged Customer Statement: -HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or sporadic (intermittent)

2064648.2

Service Bulletin/Repair Instructions

ACC Unavailable- Traffic assist failure - Safeguard Failure- Radar Malfunction Warning DIP - Numerous DTCs within 0013 Customer Statement: -ACC failure -Traffic Assist Failure -Safeguard Failure -Radar Malfunction

2064779.2

Service Bulletin/Repair Instructions

Creaking/squeak noise from the front suspension (upper inner level bushes) Technical Background: -The noise present in the sound file is caused by defective upper inner level bush/bushes. the noise can appear in the following possible scenario -When the vehicle is moved with the steering input over uneven surfaces (for e.g a ramp or speed bump)

2065148.2

Service Bulletin/Repair Instructions

V8 Kovomo- Engine MIL light on - DTC P04F000: EVAP system high pressure purge line performance evident Technical Background: -In the event the symptom described is evident the operative should carry out the instructions within the Measure section

2065197.2

Service Bulletin/Repair Instructions

Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s Customer Statement: -A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage

2065664.2

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - Engine MIL Light on - DTC (O2 sensor signals swapped bank 1 sensor 2/Bank 2 sensor 2) Customer Statement: -DTC P004100 (O2 sensor signals swapped bank 1 sensor 2/bank 2 sensor 2 is evident within address 0001 engine control unit and MIL light active after attempting to conduct a readiness test)

2065697.2

Service Bulletin/Repair Instructions

Bentayga Hybrid- Emission control system warning lamp illuminated within the DIP - Open circuit DTCs evident Workshop Findings: -Various/numerous open circuit DTCs evident within the engine control unit -Fuse 6 (SA fuseboard) in some cases could be blown

2065918.2

Service Bulletin/Repair Instructions

V8 Kovomo- Bentayga - Water pump drive gear cover (deletion) Workshop Findings: -The original water pump has a cover fitted directly over the top of the water pump drive gear -However the replacement water pump does not have a cover fitted

2066236.2

Service Bulletin/Repair Instructions

Unintended sounding of the alarm siren - Following activation of the ignition or whilst the vehicle is left standing Customer Statement: -The following DTCs could also be evident within the diagnostic address 0046 and/or 00BB and/or 00BC -B131DF5: alarm system siren supply voltage lower limit value less than -B131D29: sirens/alarm horn for anti-theft warning system range/performance -B131D29: anti-theft alarm system siren/alarm horn signal, not valid

2067399.2

Service Bulletin/Repair Instructions

Warning evident within the DIP for the steering system - DTC U103100 evident within diagnostic address 0044 Workshop findings: -DTC U103100 with symptom code 3146753 - FlexRay data bus No synchronization evident within diagnostic address 0044

2051046.6

Service Bulletin/Repair Instructions

Night vision camera- Washer Jet Leaking Customer Statement: -Washer fluid dripping/leaking from the night vision camera washer jet

2051776.4

Service Bulletin/Repair Instructions

New Continental GT - Key blade can be difficult to remove from key fob Technical Background: -Deviations in the key blade and key fob assembly could make it difficult to remove the key blade.

2053351.8

Service Bulletin/Repair Instructions

Buzzing noise from engine area Customer Statement: -Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. -The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances.

2053429.5

Service Bulletin/Repair Instructions

Emission Control System Lamp Illuminated DTC P044100 Evident Customer Statement: -Emission control system warning lamp illuminated within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within on or both engine control modules

2055036.6

Service Bulletin/Repair Instructions

My Bentley - Connected Services Technical Background: -Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have ability to raise DISS technical queries if required.

2055321.3

Service Bulletin/Repair Instructions

Bentayga W12 - DTC 310B00 - Low Fuel Pressure Regulation Customer Statement: -Engine stalling when the engine is started from cold (at idle) -Or After a delayed cold start

2055540.3

Service Bulletin/Repair Instructions

Rumble noise and/or floor pan/steering column vibration Customer Statement: -Floor pan or steering column/steering wheel vibration when maneuvering/steering at slow speeds with steering wheel input

2055693.3

Service Bulletin/Repair Instructions

Unable to run Basic settings within the Adaptive suspension control unit (J775) Customer Statement: -Unable to run Basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work has been conducted on the suspension system which requires the Basic setting (full process + rebound end stops) procedure performing

2055883.2

Service Bulletin/Repair Instructions

EPB Warning light in the DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46 Customer Statement: -Electronic parking brake warning evident within the DIP

2056407.4

Service Bulletin/Repair Instructions

Running Gear - Noise Identification Customer Statement: -Noise complaint from the suspension and/or steering

2057978.6

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment Customer Statement: -Engine lubricating oil lamp illuminated on drivers instrument panel -Engine Lubricating oil requires "topping up" between services

2058573.2

Service Bulletin/Repair Instructions

DTC P04F000 EVAP system high pressure purge line performance DTC logged Technical Background: -The DTC is related to mismatched terminal locations of the Pressure sensor for the activated charcoal filter system -G804

2059379.3

Service Bulletin/Repair Instructions

High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTCs Technical Background: -Air intake leak due to a broken one-way diaphragm valve from within the Bank 1 breather line

2059392.3

Service Bulletin/Repair Instructions

Bentayga - PDC system not working or PDC system false detection Workshop Findings: -Parking aid sensor range/performance DTCs evident within numerous control units

2061566.4

Service Bulletin/Repair Instructions

During PDI - Unable to complete the set-up of connected services Customer Statement: -Unable to complete set-up of Connected Services at PDI and/or The SOS LED in roof console is either lit red or flashing red and/or the test call is unable to complete.

2062092.2

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P304300 with symptom code (10061) - Fuel pump mechanical malfunction- MIL lamp Customer Statement: -Check engine lamp illuminated within the Driver Instrument Panel (DIP)

2062261.4

Service Bulletin/Repair Instructions

Bentayga - Air Suspension warning light within the DIP - DTCs P089200 - C104707 - C103B13 Evident within Address 74 Customer Statement: -Air suspension warning light within the DIP

2063017.2

Service Bulletin/Repair Instructions

Road Wheel Inspection Procedure: Customer Statement: In the event of a complaint is received regarding road wheel/s condition for example: -scratches -corrosion -damage -blemishes -chipping

2063410.4

Service Bulletin/Repair Instructions

Infotainment Main Unit (5F/J794) fault finding/diagnosis procedure Customer Statement: Issue suspected with the Infotainment Main unit (5F/J794) -MMI screen image flickers or goes blank -No Response to selection -Audio cuts-out

2064337.2

Service Bulletin/Repair Instructions

Usage of E10 Fuel Customer Statement: -In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI

2064404.2

Service Bulletin/Repair Instructions

Brake pedal clicking after the vehicle pulls away (following initial engine start) Customer Statement: -Complain of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh/12mph

2067597.2

Service Bulletin/Repair Instructions

Door Speakers (Naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off Technical Background: -The Naim logo only illuminates when the door is open on vehicles with Naim audio (8RF) and without mood lighting (QQ0)

2051187.7

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only Customer Statement: -Poor engine running, reduced power, engine warning lamp illuminated.

2061344.8

Service Bulletin/Repair Instructions

Rear Brake Pad - Shim Installation (SC 20/32) Technical Background: -Fitment of shims to the rear brake pads, specific grease should also be applied to the shims.

2068273.1

Service Bulletin/Repair Instructions

Multiple Random Misfires Evident During PDI Customer Statement: -Multiple random cylinder misfire DTC's detected during PDI-DTC P030000: Random/Multiple cylinder misfire detected with the following control units: -V8-ECM1-V*(Address01)ECM control unit -W12-ECM 1 - (Address 01) and/or ECM 2 (Address 11)

2058484.9

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTCs P310B00 with symptom code 2638 - Check Engine Lamp - Fuel Pressure Regulation Customer Statement: -Engine warning lamp is illuminated within the driver instrument panel (DIP) in conjunction with the DTC.

2059379.2

Service Bulletin/Repair Instructions

High Pitched Whistle from the Engine - Warning light within the DIP - Engine not Running Smoothly - Numerous DTCs Customer Statement: -Emission control warning light evident within the DIP -Engine not running/idling smoothly -High pitched whistle from the right hand side of the engine. -A selection of DTCs are evident

2065919.3

Service Bulletin/Repair Instructions

Water Leaking from the mechanical water pump- Low coolant level warning displayed Customer Statement: -Coolant leaking from the mechanical coolant pump -Coolant witness mark on the mechanical coolant pump although coolant is not leaking/dripping from the pump -Low coolant level warning displayed

2066852.2

Service Bulletin/Repair Instructions

Shaker Speaker-Diagnostic Checks Customer Statement: -Customer complains of poor quality music output from the shaker speaker due to rattling noise/sound distortion. Technical Background: -There have been instances where shaker speakers have been changed under warranty for the complaint of sound distortion, yet when tested by Bentley Motors and the supplier, no fault could be found with the returned unit.

2067995.1

Service Bulletin/Repair Instructions

Incorrect Display Option for the Customizer Button within the MMI Customer Statement -Incorrect menu item (Customizer Button) displaying in the MMI.

2068064.1

Service Bulletin/Repair Instructions

Front Door Clash Condition with the Rear Door Brightware (left and/or right hand side) Customer Statement: -The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door.

2051562.9

Service Bulletin/Repair Instructions

12 Volt- Battery Condition Checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI.

2062080/7

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation - Numerous DTCs Customer Statement: -Check Engine Lamp Illuminated within the Driver Instrument Panel (DIP): -P310B00 with system code 2636 - Low Fuel Pressure Regulation" Low Fuel Pressure Regulation" -P014800 Fuel Deliver Error" -P019100 Fuel Rail Pressure Sensor 'A' Circuit Range/Performance -P018B00 Fuel Pressure Sensor "B" Circuit Range/Performance with symptom code 17871 -Misfire" DTCs

2066143/4

Service Bulletin/Repair Instructions

Fitment of Rear Brake Caliper Carrier for Complaints Relating to 3.4 KHz rear break squeal Customer Statement: -Rear brake squeal (3.4 KHz) during brake application at low speed.

2066850/3

Service Bulletin/Repair Instructions

Rear Lamp Electrical Defect - Numerous DTCs Evident Customer Statement: -Rear lamp warning within the DIP -Numerous DTCs within diagnostic address 46 (J393) -Faulty rear lamp operation

2066850/2

Service Bulletin/Repair Instructions

Rear Lamp Electrical Defect - Numerous DTCs Evident Customer Statement: -Rear lamp warning within the DIP -Numerous DTCs within diagnostic address 46 (J393) -Faulty rear lamp operation

2053492/8

Service Bulletin/Repair Instructions

Air spring fault finding Customer Statement: -The front and/or rear suspension appears to have dropped Technical Background: -Bentley vehicles which are applicable to this TPI are fitted with air springs as part of the suspension system. Should air leak from the air spring dampers, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. -The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air supply unit, pipes, valve unit and air reservoirs. This includes potential air leak points on the air spring dampers and also the locations of an air leak that can be repaired without the need to replace an air spring damper.

2058484/8

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation Customer Statement: -Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below: P310B00 with symptom code 2638 - Low Fuel Pressure Regulation There may also be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues in conjunction with the afore mentioned symptom/DTC Technical Background: -NOTE: The retailer must attempt to request as much information as possible regarding when the issue occurred Pre-conditions, For example: -Driving at low speed in traffic -Warning lights -Driveability at the time the issue occurred - During idle or driving? -If during idle, how long had the car been idling? -Details when the vehicle was last refuelled and the grade of fuel used -When the issue occurred, How was the car unlocked and started? Keyless entry or entry by using the remote key fob

2067489/1

Service Bulletin/Repair Instructions

Window side glass - Identification - Standard (STD) or Privacy (PRV) Customer Statement: - Incorrect side glass fitted - Standard (STD) not Privacy (PRV) or visa versa and/or Defects are evident within the glass Technical Background: -The instructions within the Measure section MUST only be followed if the glass is to be replaced

2053177/17

Service Bulletin/Repair Instructions

All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: -Customers will not be aware of any fault codes -Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: -The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants -Should a particular TPI be listed as Archived, the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions within TPI 2053177/- regarding the DTC description and actions which should be conducted (if any).

2053348/7

Service Bulletin/Repair Instructions

W12 Engine management light on - Turbocharger speed sensor DTCs stored Customer Statement: -Engine management light is evident within the DIP Technical Background: -The operative should lease with the customer to clarify the driving conditions in which the issue occurs, see examples below: -Duration the vehicle was driven before the issue was evident -Throttle load (harsh or light acceleration) -What gradient they were driving on (uphill/downhill/flat road surface etc) -Speed of the vehicle when the issue occurred -Road conditions for example: City driving with traffic queues

2062626/3

Service Bulletin/Repair Instructions

DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative. Customer statement / workshop findings: -DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 including multiple cylinder misfires DTC - Misfires logged in one or both engine control units - Engine warning light on - Erratic engine operation Technical background: -Refer to the Measure section of this TPI -This TPI is applicable to all W12 TSI models including W12 TSI Speed models

2066040/2

Service Bulletin/Repair Instructions

Oil leak from the oil separator/breather connection - Intake manifold whistle - Emission control warning within the DIP Customer statement: -Emission control warning within the DIP Technical Background: -Refer to the Measure section of this TPI -This TPI is applicable to all W12 TSI models including W12 TSI Speed models

2067512/2

Service Bulletin/Repair Instructions

Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20) Technical Background: -Before conducting the onward procedure the operative MUST ensure the instructions within the attached document have been conducted regarding Bentley ODIS-S Brand version: 2.30.4 and the setup of software flashing over DoIP (Diagnostics over Internet Protocol - DoIP) -CAUTION: In the event the following software update is conducted WITHOUT the use of DoIP (Diagnostics over Internet Protocol), failure will occur which may result in the replacement of J949 Emergency call module and communication unit. -NOTE: This WILL NOT be covered by a Warranty claim. -DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO CONDUCT THE SOFTWARE UPDATE VIA THE CAN NETWORK ONLY DoIP SHOULD BE USED WHEN PERFORMING THIS UPDATE -In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. -In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. -To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed.

2067740/1

Service Bulletin/Repair Instructions

Tailgate interior trim - Specification guidelines Customer Statement: -Suspected tailgate lower trim surface damage issues Technical Background: -The complaint could be received for the right and/or left hand side -Refer to the Measure section for further clarification

2067711/1

Service Bulletin/Repair Instructions

DTCs B200000 and/or B200096 evident within 0075 (Emergency call module and communication unit) Customer statement: - Warning within the DIP (Figure 1) Emergency call function fault - Function unavailable - Contact your Bentley Retailer Technical Background: -Should either of the afore mentioned DTCs be stored the operative should conduct the test plan below: -0075 - Emergency Call Module and Communications Unit (Conbox) - Guided Functions - Conbox Memory Reset The applicable DTC(s) will be erased and the message within the DIP will no longer be evident

2067597/1

Service Bulletin/Repair Instructions

Door speakers (Naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off. Customer statement / workshop findings: The Naim door speaker logo does not illuminate when the door is closed and the external lights are switched on. This phenomenon is only evident on vehicles equipped with Naim audio (8RF) and without mood lighting (QQ0) Technical background: The Naim logo only illuminates when the door is open on vehicles with Naim audio (8RF) and without mood lighting (QQ0) Measure Refer to the Technical background section

2051965/3

Service Bulletin/Repair Instructions

Bentley dynamic ride system warning displayed- DTC P0B2500: Hybrid/EV Battery A Voltage low stored. Customer statement / workshop findings: Bentley dynamic ride system: fault displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500: Hybrid/EV Battery A Voltage low stored within address 21-Battery Energy Control Module 2 Technical background: Possible internal fault with super capacitor, refer to the Measure section of this TPI

2067512/1

Service Bulletin/Repair Instructions

Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20). Technical background: In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed. Remedy: Carry out the instructions within the Work section to completion

2052853/10

Service Bulletin/Repair Instructions

Clicking noises from the left and/or right front corner(s). Customer statement / workshop findings: Clicking noises from the left and/or right front corner(s) Technical background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should be applied Symptoms and descriptions regarding clicking noises can appear to be very similar when described, where possible the customer should demonstrate the reported symptom to enable correct diagnosis VERY IMPORTANT: Before proceeding the operative MUST check to confirm that the wheels fitted are the Bentley approved wheels, in the event that Bentley approved wheels are not fitted Or The wheels fitted are Bentley approved however the wheels have been modified for example: Powder coated or have had repairs conducted In the event the afore mentioned scenarios are evident the operative MUST raise a DISS query before carrying out any of the instructions within the Measure section

2067488/1

Service Bulletin/Repair Instructions

Veneer/trim mismatch - DISS query requirements. Customer statement / workshop findings: In the event that a trim mismatch is detected for example: - Piano black veneer is supplied although the customer ordered walnut veneer Or - The interior trim colour is incorrect for example: Cricket ball interior trim is supplied although the customer ordered Hotspur The operative should refer to the Technical background section

2064482/2

Service Bulletin/Repair Instructions

Audible creak from the lower/central A Post when opening and/or closing the front door/s. Customer statement / workshop findings Audible creak coming from the lower/central A post in the vicinity of the check strap fixing point (Figure 1) during the opening and/or closing of the driver/passenger door. Technical background To confirm the issue is as described within the Customer statement refer to the video on the Bentley Hub referencing TPI 2064482/- In the event that the noise is as shown within the video the instructions within the Measure section should be followed.

2065919/2

Service Bulletin/Repair Instructions

Water leaking from mechanical water pump - Low coolant level warning displayed - W12 TSI. Customer statement / workshop findings: - Coolant leaking from the mechanical coolant pump And/or - Low coolant level warning displayed Technical background: The operative MUST ensure the instructions within the Measure section are followed, the instructions differ slightly depending on the part number of the mechanical coolant pump (B or C suffix).

2046299/14

Service Bulletin/Repair Instructions

Bentayga - 1.2KHz - 1.4KHz rear brake squeal. Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer. Measure: 1) Follow the Brake noise identification TPI 2052785 - IMPORTANT: For frequency analysis the noise recording equipment Bentley Motors recommends is the Chassis ear tool WT 10437 2) If the sound recording produces a frequency of 1.2-1.4KHz - Remove the rear brake pads as per Repair manual Rep.Gr 46 - Rear Brake Pads - To Remove and Fit and check the actual condition of the brake pads - If the brake pads are to be refitted it will be necessary to make note of the position of the pads for installation purposes

2054862/9

Service Bulletin/Repair Instructions

Front brake squeal - 1.5 KHz to 2.0 KHz. Customer statement / workshop findings: Front brake squeal with a frequency of 1.5 KHz to 2.0 KHz Technical background: Modified front brake Calipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front calipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre modified to fit around the absorber.

2058484/7

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below: - P310B00 with symptom code 2638 - Low Fuel Pressure Regulation There may be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues Technical background In the event the customer complaint relates to the following: - Customer experienced poor start up or the engine stalled shortly after start up - proceed with the remaining instructions NOTE: The operative must gather information regarding the Customer experience regarding when the issue occurred for example: Pre- conditions, warning lights and driveability at time issue occurred, details when the vehicle was last refuelled and the grade of fuel used The operative must now use the information contained within the Measure section to determine the correct analysis and repair procedure.

2062080/6

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation - Numerous DTCs. Customer statement / workshop findings: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCs as detailed below: - P310B00 with symptom code 2636 - Low Fuel Pressure Regulation Low Fuel Pressure Regulation - P014800 Fuel Deliver Error - P019100 Fuel Rail pressure Sensor A Circuit Range/Performance - P018B00 - Fuel Pressure Sensor B Circuit Range/Performance with symptom code 17871 - Misfire DTCs There may be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues Technical background: In the event the customer complaint relates to the following: - Customer experienced poor start up - proceed with the remaining instructions NOTE: The operative must gather information regarding the Customer experience regarding when the issue occurred for example: Pre- conditions, warning lights and driveability at the time that the issue occurred, details when the vehicle was last refueled and the grade of fuel used The operative must now use the information contained within the Measure section to determine the correct analysis and repair procedure.

2063855/4

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement: Lane Assist and/or Traffic Assist are not functional Workshop findings: DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5 Technical background: Revision history TPI 2063855/4 - Additional request to replace the control module (as Figure 1) in conjunction with the steering wheel

2067385/1

Service Bulletin/Repair Instructions

Air conditioning not cooling and/or low refrigerant gas. Customer statement / workshop findings: - Air conditioning not cooling and/or low refrigerant gas - DTC B10ABF0: Refrigerant pressure lower limit not reached may also be logged in diagnostic address 08 Technical background: In the event the issue is as described the operative should refer to the instructions within the Measure section of this TPI to assist in diagnosing the reported issue Before conducting the instructions within the Measure section the operative MUST refer to Rep.Gr 87 - Refrigeration system Bentley Motors Limited would like to stress that tracer additives have not been approved for use in our refrigeration systems. Tracer additives must not be used under any circumstances, failure to comply will invalidate warranty on all refrigeration system components

2067399/1

Service Bulletin/Repair Instructions

Warning evident within the DIP for the steering system - DTC U103100 evident within diagnostic address 0044. Customer statement: - Warning within the DIP for the steering system (Figure 1) Figure 1 Workshop findings: - DTC U103100 with symptom code 3146753 - FlexRay data bus No synchronization evident within diagnostic address 0044 Technical background: In the event the issue is as described the operative should conduct the instructions within the Measure section of this TPI

2067418/1

Service Bulletin/Repair Instructions

Bentley brand name lettering is no longer applied to the rear calipers (vehicles specified with iron brakes). Customer statement / workshop findings: The rear brake calipers do not have the brand name lettering Bentley applied to the rear brake calipers However The front brake calipers do have the brand name lettering Bentley applied to the front brake calipers Technical background: Refer to the production change section Production change: All vehicles which have been produced post 31.05.2022 onwards do not have the brand name lettering Bentley lettering applied to the rear brake calipers as shown in Figure 1

2058423/8

Service Bulletin/Repair Instructions

New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life. Customer statement / workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU). Measure: VERY IMPORTANT: Prior to conducting the onward instructions, the following symptoms MUST be evident - Warning on Driver Instrument Panel (DIP) Oil pressure too low And/or - Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU) Should any of the afore mentioned not be evident and the symptoms cannot be reproduced No further action should be taken unless the issue can be reproduced or demonstrated by the customer In the event the symptom/s are evident please conduct the onward Diagnosis Instructions

2067274/1

Service Bulletin/Repair Instructions

Front/rear towing eye cover - missing at PDI. Customer statement / workshop findings: Front and/or rear towing eye cover missing at PDI Technical background: Towing eye cover/s found to be missing whilst carrying out the Pre Delivery Inspection

2055036/5

Service Bulletin/Repair Instructions

My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services. Technical background: Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required.

2066738/2

Service Bulletin/Repair Instructions

Underfloor paint drain hole check (SC22/14). Technical background: Due to a process change within manufacturing, the paint drain hole (Figure 1) which is located on the left hand side of the floor pan may not have been sealed/covered IMPORTANT: No other cavities or drain holes are affected. Remedy: Refer to the instructions within the Work section.

2052853/9

Service Bulletin/Repair Instructions

2066738/1

Service Bulletin/Repair Instructions

2066862/1

Service Bulletin/Repair Instructions

Various errors with front lamps - DTC C123BFA - Bulb for parking light short circuit' logged in address D6 and/or D7. Customer statement / workshop findings: One or a combination of the issues shown below are evident - The side light within the front lamp does not work - The park light function does not work in the main lamp - The signal lamp is also disabled - DTC C123BFA - Bulb for parking light short circuit logged within diagnostic address D6 (light control left) and/or D7 (light control right) Technical background: The DTCs once triggered are unable to be cleared In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following: - The update to address D6 Must be done first followed by the update to address D7 - Regardless of the DTC which is evident or the address in which the DTC/DTCs are evident, both SVM codes MUST be applied

2066850/1

Service Bulletin/Repair Instructions

Rear lamp electrical defect - Numerous DTC's evident. Customer statement / workshop findings - Rear lamp warning within the DIP - Numerous DTCs within diagnostic address 46 (J393) - Faulty rear lamp operation Refer to the examples below showing the most popular DTCs which have been evident in conjunction with the afore mentioned symptoms B11E913: Left rear turn signal bulb Open circuit B133413: Right Brake/Turn Signal Lamp Open circuit B16D5F4: Left tail light 2 turn signal lamp failure B12C213: Left Tail Light Lamp Open circuit B12C313: Right brake light bulb Open circuit B16D5F2: left tail lamp 2 Tail lamp faulty B16D7F1: Right rear tail lamp 2 LED faulty Technical background Should the symptoms described be evident please refer to the Measure section of this TPI

2065480/6

Service Bulletin/Repair Instructions

V8 Kovomo - Bentayga - Valve spring replacement (SC21/42). Technical background The intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of Bank 1 and 2 require replacing The replacement of all valve springs is required due to an issue which was discovered during a routine quality inspection. Remedy The replacement of all intake valve springs and all outlet valve springs (Bank 1 and Bank 2) is required

2066591/1

Service Bulletin/Repair Instructions

DTC P263500 with symptom code -10061 - Noise from within the fuel tank. Customer statement - Engine warning light illuminated within the DIP And/or - Drive system fault warning within the DIP (Figure 1) Workshop findings - DTC P263500 - Fuel Pump A Low Flow/Performance evident within diagnostic address 01 and/or 11 - With symptom code 10061 - Noise from within the fuel tank (fuel pump) - Refer to the video on the Bentley hub referencing TPI 2066591/- Technical background Prior to conducting the instructions within this TPI, the retailer must check and confirm there are no other issues evident with the vehicle for example: - Misfire related DTCs - Low pressure fuel DTCs other than DTC P263500 - Damaged fuel hoses and pipes - Examine all hoses and pipes external of the fuel tank - Fuel leaks.

2066708/1

Service Bulletin/Repair Instructions

ACC Control units (J428 and J850) - Replacement guidelines. Customer statement / workshop findings: In the event that the Master and or Slave ACC Control units (J428 and J850) require replacement, the operative should refer to the Measure section of this TPI Technical background: Internal changes of the Master and or Slave ACC Control units (J428 and J850) have been made by the supplier Therefore In the event that a C level part is fitted and requires replacement, the control units must be replaced in pairs with the D suffix parts listed below: Master ACC Control unit - 36A 907 561C to 36A 907 561D Slave ACC Control unit - 36A 907 541C to 36A 907 541D.

2066724/1

Service Bulletin/Repair Instructions

FPIN tag - Not attached Technical background: Please Note: This is an ongoing exercise and therefore the latest VIN list can be found within the Bentley Hub The white FPIN tag is not attached to the vehicle keys to the vehicle keys (SC22/13) In the event the white FPIN tag is evident as shown in 2 and 3, the 10 digit FPIN vehicle code can be entered into MMI, in this scenario there is no need to raise a DISS query for a new FPIN, the operative should refer to the Identification section of this TPI to ensure the specific VIN is removed from the applicability list.

2059392/2

Service Bulletin/Repair Instructions

Bentayga - PDC system not working or PDC system false detection. Customer statement / workshop findings: - PDC system not working or PDC system false detection - Warning evident within the DIP Workshop findings: - Parking aid sensor Range/Performance DTCs evident within numerous control units Technical background: Refer to the Measure section of this TPI

2066580/1

Service Bulletin/Repair Instructions

Odour emanating from the front wheel arches/front wheels - Odour is also evident within the cabin. Customer statement / workshop findings: - Undesirable odour emanating from the front wheel arches, the issue occurs after the vehicle has reached normal operating temperature - The odour can also be evident within the cabin Technical background: HINT: The issue described is mainly evident on low mileage/low use vehicles with iron brakes In the event the symptoms are as described, please conduct the instructions within the Measure section of this TPI

2062080/5

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation. Customer statement / workshop findings: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCs as detailed below: -P310B00 with symptom code 2636 - Low Fuel Pressure Regulation Low Fuel Pressure Regulation -P014800 Fuel Deliver Error -P019100 Fuel Rail pressure Sensor A Circuit Range/Performance Misfire DTCs There may be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues, Measure: Check Engine Lamp Illumination with DTC P310B00 and symptom code 2636 - Engine Running Concerns, Fuel system issues -P310B00 Low Fuel Pressure Regulation symptom code 2636 -P014800 Fuel Deliver Error -P019100 Fuel Rail pressure Sensor A Circuit Range/Performance Misfire DTCs 1) If not already done, raise a DISS query. 2) Check Low fuel pressure, specified value and Fuel low pressure, actual value within the fault memory, refer to ECU 01 Engine Control Module 1 - From Extended ambient conditions note the values of the Low fuel pressure, specified value and Fuel low pressure, actual value as shown in Figure 1.

2065924/2

Service Bulletin/Repair Instructions

2052785/7

Service Bulletin/Repair Instructions

Brake noise identification. Customer statement: Noise complaint from the braking system. Workshop findings: The noise can be reproduced and clearly assigned to the braking system. Service: Note: For correct diagnosis and repair the attached Flowchart must be followed. 1. Check the overall condition of the brakes to determine if the brake noise can be attributed to one of the causes listed in the Technical Background section of this TPI. If the noise is not a result of one these causes, proceed with point 2. 2. Record the noise and frequency For the frequency analysis and the noise recording we recommend using the Chassis Ear Tool WT 10437. To record the noise and measure the frequency using WT 10437 Chassis Ear Tool follow these instructions; Refer to File recording in the WT 10437 user instructions.

2066236/1

Service Bulletin/Repair Instructions

Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement / workshop findings: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing Workshop findings. The following DTCs could also be evident within diagnostic address 0046 and/or 00BB and/or 00BC - B131DF5: alarm system siren supply voltage lower limit value less than - B131D29: sirens / alarm horn for anti-theft warning system Range/Performance - B131D29: anti-theft alarm system siren / alarm horn signal, not valid Technical background: In the event the symptom(s) described are evident, please refer to the instructions within the Measure section of this TPI

2065480/5

Service Bulletin/Repair Instructions

2065924/1

Service Bulletin/Repair Instructions

Bentley dynamic ride system warning displayed - DTC C1260F0 with symptom code 262400 present within address 0074. Customer statement / workshop findings: Bentley dynamic ride system fault warning displayed Workshop findings DTC C1260F0 with Symptom Code 262400 - Compressor electronics for level control No communication evident within the Air suspension control module (address 0074). Measure: 1) Referring to the applicable Rep.Gr chapter - Remove the right hand rear luggage trim 2) Inspect the wiring at earth points 730 and 731 - Check the security of the ground point fixing(s) - Check for contamination of the terminals, fixing stud and fixing nut 3) Clean the affected components (as required) - Refit the earth connections and secure the applicable fixing 4) Check to confirm the issue is resolved 5) Referring to the applicable Rep.Gr chapters - Refit all previously removed parts

2058484/6

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below: - P310B00 with symptom code 2638 - Low Fuel Pressure Regulation There may be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues. Measure: Check Engine Lamp Illumination with DTC P310B00 and symptom code 2638 1) For vehicles that only have the symptoms: - Check Engine Lamp Illumination with DTC P310B00 and symptom code 2638 with an Adaption of Fuel Pump (FP) figure of minus 100 to minus 200 kPa Figure 1 - the Fuel Delivery Module within the fuel tank should be replaced Figure 2 - Refer to Repair Group 20 Fuel supply, gas operation / 4.0L V8 TSI / Fuel pump, fuel level sensors, and jet pump (RH) To remove and fit.

2062080/4

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - Fuel Pressure Regulation. Customer statement / workshop findings: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCs as detailed below: - P310B00 with symptom code 2636 - Low Fuel Pressure Regulation Low Fuel Pressure Regulation - P014800 Fuel Deliver Error - P019100 Fuel Rail pressure Sensor A Circuit Range/Performance - Misfire DTCs There may be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues. Measure: Check Engine Lamp Illumination with DTC P310B00 and symptom code 2636 - Engine Running Concerns, Fuel system issues - P310B00 Low Fuel Pressure Regulation symptom code 2636 - P014800 Fuel Deliver Error - P019100 Fuel Rail pressure Sensor A Circuit Range/Performance - Misfire DTCs 1) If not already done, raise a DISS query. 2) Check Low fuel pressure, specified value and Fuel low pressure, actual value within the fault memory, refer to ECU 01 Engine Control Module 1 - From Extended ambient conditions note the values of the Low fuel pressure, specified value and Fuel low pressure, actual value as shown in Figure 1.

2066040/1

Service Bulletin/Repair Instructions

Oil leak from the oil separator/breather connection - Intake manifold whistle - Emission control warning within the DIP. Customer statement / workshop findings: - Emission control warning within the DIP And/or - Whistling noise(s) from the Inlet manifold Workshop findings: Oil leak between the oil separator tank and the Bank 1 breather line connection (Figure 1) NOTE: Oil leak detection spray is evident within Figure1, the use of detection spray in the example shown highlights the location of the leak. Measure: 1) Referring to Rep.Gr 17 - Gain access to the oil separator tank 2) Referring to Figure 2 - Replace the following parts and all associated parts as detailed within the applicable Rep.Gr and the ETKA parts catalogue

2051045/5

Service Bulletin/Repair Instructions

Night vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet Technical background: Please note: The photographs shown within this TPI are based on a New Continental GT/C vehicle however the process is similar regardless of vehicle type Referring to Figure 1 - In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the night vision washer jet (short link hose -Circled) which connects the night vision camera washer jet (A) to the washer jet supply hose connector (B) Measure: 1) Referring to Rep.Gr 63 Remove the front bumper lower inner grilles 2) Disconnect the hose from the night vision camera as shown in Figures 2 and 3 Please note: Washer fluid may leak once the hose is disconnected - Ensure a suitable container is used to collect the fluid, all fluid MUST be discarded as per all local environmental guidelines

2046299/13

Service Bulletin/Repair Instructions

Bentayga - 1.2KHz - 1.4KHz rear brake squeal. Customer statement / workshop findings Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer. Measure: 1) Follow the Brake noise identification TPI 2052785 - IMPORTANT: For frequency analysis the noise recording equipment Bentley Motors recommends is the Chassis ear tool WT 10437 2) If the sound recording produces a frequency of 1.2-1.4KHz - Remove the rear brake pads - Referring to Figure 1 - Take clear photographs of all four brake pad markings NOTE: Although Figure 1 shows two brake pads, photographs of all four brake pads should be taken

2061344/7

Service Bulletin/Repair Instructions

Rear brake pad - Shim installation (SC 20/32). Technical background: Fitment of shims to the rear brake pads, specific grease should also be applied to the shims Please Note: This is an ongoing exercise and therefore the latest VIN list can be found within the Bentley Hub Remedy: In high ambient temperatures in conjunction with low speed, low pressure brake vibration is dampened by the fitment of shims and grease

2065760/1

Service Bulletin/Repair Instructions

Rear Jacking point - Sill damage found during PDI. Customer statement / workshop findings: Damage found around the rear sill Jacking point during PDI (Figure 1). Measure: In the event the issue is as described, please raise a technical DISS query ensuring clear photographs are attached The operative MUST await feedback from Product Support before conducting any further work Note to Product Support: The DISS query should be second levelled to the applicable Senior Engineer for review before responding to the retailer Technical product information Rear Jacking point - Sill damage found during PDI Transaction No.: 2065760/1

2065664/1

Service Bulletin/Repair Instructions

Bentayga V8 Kovomo - Engine MIL light on - DTC O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Customer statement / workshop findings: DTC P004100: O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test Technical background: In the event the symptom(s) described are evident the operative should carry out the instructions within the Measure section Measure: VERY IMPORTANT: Check and confirm that no DTCs are evident Or No engine operation issues are evident - Save an online log to confirm that no DTCs were logged at this stage of the procedure

2064776/3

Service Bulletin/Repair Instructions

V8 Kovomo - Engine misfires - Engine management light illuminated within the DIP. Customer statement / workshop findings - Engine misfiring - Engine running rough (not refined) - Engine misfire DTCs evident - Engine management light illuminated within the DIP - Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) Measure VERY IMPORTANT: Before continuing with the onward instructions the operative should confirm if the following VIN applicable Service Campaign is listed within Elsa pro - EC24 - V8 Kovomo - New Continental GT/GTC and New Flying Spur - Valve spring replacement (SC21/41) Or - EC25 - V8 Kovomo - Bentayga - Valve spring replacement (SC21/42)

2065480/4

Service Bulletin/Repair Instructions

V8 Kovomo - Bentayga - Valve spring replacement (SC21/42). Technical background: The intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of Bank 1 and 2 require replacing The replacement of all valve springs is required due to an issue which was discovered during a routine quality inspection VERY IMPORTANT: Before continuing with the onward instructions the operative should confirm if the symptoms within TPI 2064776/- are applicable In the event the symptoms are applicable the operative MUST first conduct TPI 2064776/- to completion The operative MUST then raise a new Technical DISS query or respond via the already open DISS query and await feedback from Product Support before conducting any further work as further information will be requested back which may change the method of repair Remedy: The replacement of all intake valve springs and all outlet valve springs (Bank 1 and Bank 2) is required

2051045/4

Service Bulletin/Repair Instructions

Night vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet. Technical background: Please note: The photographs shown within this TPI are based on a New Continental GT/C vehicle however the process is similar regardless of vehicle type Referring to Figure 1 - In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the night vision washer jet (short link hose -Circled) which connects the night vision camera washer jet (A) to the washer jet supply hose connector (B)

2065604/1

Service Bulletin/Repair Instructions

Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user

2065398/1

Service Bulletin/Repair Instructions

W12 TSI - Engine MIL light illuminated with numerous DTCs within 0001 including - P032700 and/or P033200. Customer statement - MIL light displayed - Engine not refined when running Workshop findings The two most common DTCs are as follows: - P032700 - Knock sensor 2 Circuit Low input - address 01 (Engine control module 1) - P033200 - Knock sensor 1 Circuit Low input - address 01 (Engine control module 1) Please note: The DTCs listed are the two most common DTCs (seen to date) although other DTCs may be evident depending on the failure mode (including the boost control solenoid and crankcase ventilation heater DTCs)

2064776/2

Service Bulletin/Repair Instructions

V8 Kovomo - Engine misfires - Engine management light illuminated within the DIP. Customer statement / workshop findings: - Engine misfiring - Engine running rough (not refined) - Engine misfire DTCÃ¢ÂÂs evident - Engine management light illuminated within the DIP - Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) IMPORTANT: The symptoms described are typically evident during early life stages of vehicle use (between 100Km and 250Km) Technical background Refer to the Measure section of this TPI in the event the symptoms are as described

2063410/3

Service Bulletin/Repair Instructions

Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794)

2065498/1

Service Bulletin/Repair Instructions

Rear seat entertainment - Unavailable features. Customer statement / workshop findings: The crosslink and audio to car functions of the Rear Seat Entertainment screens are not working to specification (icons greyed out) a message is also displayed advising the feature(s) are not available when the icons are pressed Refer to the examples shown in Figures 1,2 and 3. Technical background: The new Rear Seat Entertainment system is being continually improved by Bentley Motors Some features are temporarily unavailable including the crosslink and audio to car these features will be available as an Over The Air update. No workshop visit is required once the updates are available.

2065480/3

Service Bulletin/Repair Instructions

2065197/1

Service Bulletin/Repair Instructions

Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage Workshop findings: Noises: The noises can be assigned to the lower ball joint on the left and/or right side (Figure 1 - item 20). Leak (grease emerging): Leak at the boot of the lower ball joint on the left and/or right side (Figure 1- item 20) is visible however the boot is undamaged. Technical background: In the event the symptom is as described, the operative should carry out the instructions within the Measure section Make sure that the production date of the new ball joint is 36/19 or later (see date code example circled in Figure 2 - Week 36 of 2019).

2065148/1

Service Bulletin/Repair Instructions

V8 Kovomo - Engine MIL light on - DTC P04F000: EVAP system high pressure purge line performance evident. Customer statement: - Engine MIL light illuminated within the DIP Workshop findings and observations: - DTC P04F000: EVAP system high pressure purge line performance evident Observations when monitoring IDE12765 and IDE12766 Referring to Figure 1: IDE12765 (When monitored) fluctuates from the static value found (Ignition on/Engine Off) Or With/without purge activation However IDE12766 (When monitored) DOES NOT fluctuate from the static value found (Ignition on/Engine Off) Or With/without purge activation. Technical background: In the event the symptom described is evident the operative should carry out the instructions within the Measure section

2065215/1

Service Bulletin/Repair Instructions

V8 Kovomo engine replacement (Fitment of ancillary components). Customer statement / workshop findings: Torque values for ancillary components (used during engine replacement) are not currently available within the Repair manual. The affected components and torque values are as listed within the Technical background section of this TPI. Measure: Refer to the Technical background section

2052853/8

Service Bulletin/Repair Instructions

2064321/2

Service Bulletin/Repair Instructions

Bentayga - Rear jack block fitting instruction Technical background: The repair instructions within this Service Campaign are different depending on the vehicle type (Hybrid or Non Hybrid) the operative MUST ensure the correct instructions within the Work section are conducted as follows: Hybrid vehicles (Section 1 within the Work section). The left hand rear jack block 4M4 802 829B (supplied with vehicle) MUST NOT be fitted during the PDI procedure. If fitted a clash condition could occur between the left hand rear jack block and left hand coolant pipe. NOTE: The coolant pipe is only applicable to Bentayga Hybrid vehicles. IMPORTANT: The right hand jack block 4M4 802 830B supplied in the kit bag MUST be fitted using (x2) fixings, the fixings were not supplied with the kit bag at the time of vehicle dispatch. Non Hybrid vehicles (Section 2 within the Work section): The left hand rear jack block 4M4 802 829B and right hand jack block 4M4 802 830B supplied with the kit bag can be fitted to Non Hybrid vehicles using (x4) N911 512 01.

2064679/1

Service Bulletin/Repair Instructions

Customer statement / workshop findings Oil leaking out of the tell tale hole from the following fixings: -CDA activation/ deactivation solenoid fixings -Or Fuel rail fixings -Or Fixings for the vacuum system assembly Technical background: Shows oil leaked which had leaked from the tell tale hole at the top of the fixing. Upgraded fixings prevent oil leaks from the tell hole.

2064680/2

Service Bulletin/Repair Instructions

Customer statement: High voltage system warning within the DIP. Workshop findings: DTC P060600 with symptom code 29313 is evident within address 51 - Electric drive Control unit (DTC cannot be cleared). Technical background: DTC P060600 with symptom code 29313 relates to an Active discharge counter error within address 51 (DTC cannot be cleared) In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following: IMPORTANT: There are separate SVM codes and MUST be strictly applied as instructed: -4V051SW01 (MUST BE APPLIED FIRST) -4V0EDU01 (MUST BE APPLIED SECOND)

2051562/8

Service Bulletin/Repair Instructions

12 Volt - Battery condition checks. Customer statement / workshop findings: 12 Volt Battery test instruction Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI

2064776/1

Service Bulletin/Repair Instructions

Customer statement / workshop findings -Engine misfiring -Engine running rough (not refined) -Engine misfire DTCs evident -Engine management light illuminated within the DIP -Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) IMPORTANT: The symptoms described are typically evident during early life stages of vehicle use (between 100Km and 250Km)

2064779/1

Service Bulletin/Repair Instructions

Customer statement: Creaking/squeak noise from the front suspension. Workshop findings: Defective upper inner lever bush. Technical background Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2064779/-. The noise present in the sound file is caused by defective upper inner lever bush/bushes, the noise can appear in the following possible scenario. -When the vehicle is moved with steering input over uneven surfaces (for e.g. a ramp or speed bump). If the customer complaint occurs in any of the above circumstances and the noise can be clearly assigned to the noise within the sound file Refer to the instructions within the Measure section of this TPI. VERY IMPORTANT NOTE FOR HYBRID VEHICLES: -Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel. -Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system

2064648/1

Service Bulletin/Repair Instructions

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTCs within 0013. Customer statement: One or numerous of the following issues are evident: - ACC Failure - Traffic Assist Failure - Safeguard Failure - Radar Malfunction Workshop findings One or a combination of the following DTCs and symptom codes are evident within address 0013 -B200FF0 with Symptom code 1367 or 1313 - Internal Malfunction

2052853/7

Service Bulletin/Repair Instructions

Clicking noises from the left and/or right front corner(s). Condition: Clicking noises from the left and/or right front corner(s) Technical Background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should be applied Symptoms and descriptions regarding clicking noises can appear to be very similar when described, where possible the customer should demonstrate the reported symptom to enable correct diagnosis

2058411/4

Service Bulletin/Repair Instructions

Seat belt buckle stop button - Missing, Condition: Seat belt buckle stop button missing Technical Background: The seat belt buckle stop button should be evident as shown in Figure 1. Should the seatbelt be as shown in Figure 2 (Buckle stop button missing OR broken/loose) - Refer to the Measure section of this TPI

2061582/5

Service Bulletin/Repair Instructions

Driver/Passenger door/s creak on close. Customer statement / workshop findings: Driver and/or Passenger door creak during the Close function Technical background: Ensure the fault is as described within the Customer statement, refer to the video on the Bentley Hub referencing TPI 2061582/- In the event the symptom is as shown the instructions within the Measure section should be followed.

2064519/1

Service Bulletin/Repair Instructions

DTC's C10BCF6 - 160000 and/or C12E2F2 with symptom code 59744 stored in address 0003 - Parking brake warning in DIP. Customer statement: Parking brake warning light evident within the DIP (See example shown in Figure 1) Workshop findings: C10BCF6 - 160000 - Left parking brake motor Engine speed implausible OR C12E2F2 - 159744 - Right parking brake motor Engine speed implausible.

2064582/1

Service Bulletin/Repair Instructions

Vehicle sitting low on one or more corners when static with no relevant DTCs stored. Customer statement / workshop findings - Vehicle sitting low on one or more corners when static - No relevant DTCs are evident Technical background: Refer to the Measure section of this TPI. Measure: 1) Confirm there are no DTCs indicating a fault with the air suspension system or associated systems 2) Refer to the instructions within TPI 2053492/- to confirm that no air leaks or issues relating to the air springs are evident.

2064680/1

Service Bulletin/Repair Instructions

DTC P060600 evident within address 51 - Electric drive Control unit. Customer statement / workshop findings: High voltage system warning within the DIP Workshop findings: Power Electronics DTC P060600 evident within address 51 - Electric drive Control unit (DTC cannot be cleared) Technical background: DTC P060600 relates to an Active discharge counter error within address 51 (DTC cannot be cleared) In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following: IMPORTANT: There are separate SVM codes and MUST be strictly applied as instructed - 4V051SW01 (MUST BE APPLIED FIRST) - 4V0EDU01 (MUST BE APPLIED SECOND)

2054599/8

Service Bulletin/Repair Instructions

Customer statement / workshop findings: Headlamp operation issues Technical background: DTCs evident within the left light control unit (Diagnostic address D6) and/or the right light control unit (Diagnostic address D7) There are numerous static and intermittent DTCs which maybe evident within the previously mentioned control units, ensure all steps within the Measure section are strictly adhered to New Flying Spur (20 - 22 M/Y) and Bentayga (21 - 22 M/Y). In the event that DTCs C119813 Low beam light bulb open circuit or C1198FA Low beam light bulb short circuit are evident in D6 and/or D7. Please refer to and conduct the instructions within the following TPIs New Flying spur - TPI 2063777/- Bentayga applicable to 21 and 22 M/Y only - 2064497/-. For any other issues please refer to the instructions within the Measure section of this TPI.

2064469/1

Service Bulletin/Repair Instructions

Bentayga - Rear Window Blinds Do Not Fully Retract. Customer statement / workshop findings: Rear window blind/s do not fully retract (Jammed)

2064482/1

Service Bulletin/Repair Instructions

Audible creak from the lower/central A Post when opening and/or closing the front door/s. Customer statement / workshop findings: Audible creak coming from the lower/central A Post in the vicinity of the check strap fixing point during the opening and/or closing of the driver/passenger door. Technical background: To confirm the issue is as described within the Customer statement refer to the video on the Bentley Hub referencing TPI2064482/-. In the event that the noise is as shown within the video the instructions within the Measure section should be followed.

2064497/1

Service Bulletin/Repair Instructions

Bentayga - DTC for Low Beam Light Bulb Open or Short Circuit DTCs C119813 Low beam light bulb open circuit or C1198FA Low beam light bulb short circuit evident in D6 and/or D7. Customer statement: Head lamp low beam not functioning and/or warning within the DIP. Workshop findings: DTCs C119813 Low beam light bulb open circuit active/static and/or C1198FA Low beam light bulb short circuit active/static logged within diagnostic address D6 (light control left) and/or D7 (light control right). Technical background: The DTCs once triggered are unable to be cleared, with the DTCs logged the Headlamp low beam will not operate. In the event the symptoms are as described, conduct the instructions within the Measure section to completion noting the following: -The update to address D6 Must be done first followed by the update to address D. -Regardless of the DTC which is evident or the address in which the DTC/DTCs are evident, both SVM codes MUST be applied. IMPORTANT: There are separate SVM codes for each diagnostic address D6 (light control left) - 4V0D6BA01 (MUST BE APPLIED FIRST). D7 (light control right) - 4V0D7BA01 (MUST BE APPLIED SECOND).

2056582/4

Service Bulletin/Repair Instructions

Interior trim - Creak and rattle - Noise identification Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work

2056950/6

Service Bulletin/Repair Instructions

Telephone interference Condition: When using a mobile telephone via a Bluetooth connection the audio quality is poor due to interference Technical Background: Customer complaint of poor audio quality due to interference when using a mobile telephone via a Bluetooth connection, the original right hand side (Passenger) microphone should be replaced for an omni-directional microphone, a software update to 5F - Infotainment control unit 1 mustalso be conducted after the replacement microphone is fitted

2057841/3

Service Bulletin/Repair Instructions

Windscreen replacement criteria whilst under manufacturers warranty Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty (Stress crack) or Customer pay/insurance (external influence damage)

2060205/3

Service Bulletin/Repair Instructions

Engine Cooling System - DTC P218100 - V8 Kovomo Customer statement / workshop findings: Emission Control Lamp illuminated on Driver Instrument Panel. The time to reach the correct engine coolant operating temperature has increased. Diagnostic Trouble Code(DTC) P218100 -Cooling System Performance is stored in the Engine Control Module (ECM), the vehicle warm up time is longer when compared to other vehicles of the same type. Technical background: It is possible for the engine coolant Thermostat to corrode overtime, this corrosion is due to an adverse reaction of the Thermostat material with the engine coolant. The corrosion and subsequent build-up of debris prevents the correct operation of the thermostat when closing, resulting in over cooling. The ECM triggers a DTC when the target engine temperature is outside of the specified parameter.

2061566/3

Service Bulletin/Repair Instructions

Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have the following issues found during the Pre Delivery Inspection (PDI). Unable to complete set-up of Connected Services at PDI and/or the SOS LED in roof console is either lit red or flashing red and/or the test call is unable to complete.

2061757/2

Service Bulletin/Repair Instructions

Customer statement: Night vision warning lamp is evident with the Drivers Information Panel (DIP). Workshop findings: DTC - B2000F2: Faulty control module (Symptom code 4102) evident within address 0084 Night vision control module. Technical background: IMPORTANT: In the event that the issue is evident and the vehicle is post the VINs shown below, a DISS query must be raised ensuring the following is attached to the query. -Detailed description in which the issue occurred, for example -Driving on a quiet road with no traffic, conditions were wet, the road had no street lighting. -Clear photographs showing the condition of the night vision camera and night vision camera lens. -Current and up to date ODIS log. However, should the vehicle be prior to the VIN cut off, the operative MUST carry out the instructions within the Measure section of this TPI. New Flying Spur New Continental GT and New Continental GTC (all vehicles from SCBCD13S1KC071068 are to specification). Bentayga (all vehicles from SJAAL14V0KC025622 are to specification).

2062075/2

Service Bulletin/Repair Instructions

Owner's Handbook - Incorrect roof console image shown - Garage Door Opener (GDO) Condition: The Owners Handbook is showing an incorrect roof console image, highlighting the Garage Door Opener (GDO) programming switches for Bentayga 21MY vehicle derivatives NOTE: The (GDO) is an optional feature

2063354/2

Service Bulletin/Repair Instructions

V8 Kovomo - Whining noise - Front of the engine at idle speed Customer statement: Erratic whining noises from the front of the engine at idle speed. Workshop findings: The irregular knocking noises can be assigned to the front of the engine. There are no further complaints (such as poor engine or engine cooling system performance, event entries, etc.)

2063410/2

Service Bulletin/Repair Instructions

Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: -MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis

2063729/2

Service Bulletin/Repair Instructions

Fitment of control modules from donor vehicles for test purposes Technical background: If an issue is suspected for one of the control modules listed below: - Onboard supply control unit (J519) - Convenience system central control unit (J393) - Data bus diagnostics interface (J533) - Control unit 1 for Information Electronics (J794) - Control unit in dash panel insert (J285) - Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query.

2063954/3

Service Bulletin/Repair Instructions

Engine warning light illuminated within the DIP during acceleration - DTC P029900 evident - W12 TSI only Customer statement: Engine warning light and max engine speed 4000 rpm warning evident within the DIP during acceleration - Warning on DIP first appears when accelerating (During boost) Workshop findings: DTC P029900 evident within the engine control unit/s In the event the afore mentioned symptoms are evident the operative should refer to the onward instructions

2028808/5

Service Bulletin/Repair Instructions

Service info: Engine oil Specific oil type and oil consumption reference. Customer statement / workshop findings: Engine oil level requires top up between services Technical background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering

2033864/6

Service Bulletin/Repair Instructions

Customer statement / workshop findings: Unable to remove Accessory valve caps, Figure 1 shows an example of the caps. Technical background: We have observed instances where the caps have been difficult to remove once fitted, the issue is caused by corrosion. The valve stem itself is made from aluminium and the accessory valve caps are chromium plated brass, it is possible under certain environmental conditions, particularly winter road salt, for corrosion to take place between these dissimilar metals. Measure: The solution is to apply a thin smear of silicon-based grease, such as Dow Corning high vacuum grease, to the external threads of the valve stem prior to fitting the accessory valve cap. Grease should be applied any time the cap is removed and grease is not evident

2036678/4

Service Bulletin/Repair Instructions

Speaker Replacement - Diagnostic checks. Customer statement / workshop findings: Audio output from speakers is distorted Technical background: There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit. Production change: All speakers are subjected to a dynamic test and the individual results recorded for future reference

2049586/8

Service Bulletin/Repair Instructions

Misfiring, W12 TSI - Excessive carbon build up cylinder leakage. Customer statement / workshop findings: Customer statement: Emission control warning signal displayed, engine misfire Workshop findings: Event entries in engine control unit relating to cylinder misfires excessive carbon build up to leading to cylinder leakage and spark plug foul. Technical background: Deviations in the country-specific fuel specifications can lead to carbon deposits on the injectors. If pronounced these deposits can lead to spark plug fouling, cylinder leakage and fouled injectors all influencing combustion in the cylinder. As a result the above event entries are logged in the engine control unit. Measure: - Follow the Misfire best practice TPI 2051187 in order to confirm that the root cause of the misfire is excessive cylinder carbonisation leading to excessive cylinder leakage/fouling

2050334/7

Service Bulletin/Repair Instructions

Ticking noise from engine bay. Customer statement / workshop findings: Ticking noise emanating from rear of Bank 1 cylinder head Technical background: Noise from failed vacuum pump. Measure: A specific vacuum pump failure is known to create a ticking noise. This ticking noise, on initial inspection, is easily misinterpreted as a fault in the valve train or fuel injector, when in reality it is more likely to be produced by a defective vacuum pump. Therefore always ensure that this type of noise is identified precisely using a stethoscope. Specifically use the stethoscope to check the vacuum pump located at the rear of Bank 1 cylinder head, when this is found to be the origin of the noise then change the vacuum pump and retest.

2050542/5

Service Bulletin/Repair Instructions

Service info: body/equipment: front exterior lighting steamed up/leaks. Customer statement / workshop findings Customer statement: 1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. or 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips. Technical background 1. Damp air settles on the inner lens of the headlights/fog lamps, with recognisable misting in certain weather conditions (comparable with the steaming up of spectacle lenses when entering a warm room in winter or of the bathroom mirror after a shower). 2. Leak on the headlights/front fog lamps. For example through open covers, a damaged seal of the cap or similar.

2051187/6

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: Poor engine running, reduced power, engine warning lamp illuminated. Technical background: Technical Product Information (TPI) to assist Retailers when diagnosing poor engine running or misfire. Measure: The following TPI should be carried out sequentially to ensure the root cause and analysis of the concern are identified without unnecessary work or repetitive actions taking place.

2051219/6

Service Bulletin/Repair Instructions

W12 TSI Camshaft Phaser Position Related DTC. Customer statement / workshop findings: Customer reporting Emission Control Warning Indicator displayed. Engine running rough.

2051519/9

Service Bulletin/Repair Instructions

HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement / workshop findings: HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic (Intermittent) The Event memory entries (DTCs) shown within the Header data of this TPI are included as examples Technical background: The HVAC motors can become defective causing HVAC operational issues IMPORTANT: The following instructions should only be carried out on receipt of a valid customer complaint Or The operative is conducting EB28 or EB29 and issues are evident

2051562/7

Service Bulletin/Repair Instructions

2052394/14

Service Bulletin/Repair Instructions

Driver/Passenger door latch creak on close. Condition: Driver or Passenger door creak during the Close function Technical Background: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: - Only replace the door latch which is exhibiting the symptom

2053177/16

Service Bulletin/Repair Instructions

All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the document (loaded onto the Hub) regarding the DTC description and actions (if any) which should be conducted

2053351/7

Service Bulletin/Repair Instructions

Buzzing noise from engine area. Customer statement / workshop findings Workshop findings: Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances. Technical background: A buzzing noise can be generated by the oil pump when the engine is running at idle. Measure: Test a comparable vehicle with the same Engine derivative. If the same noise is apparent on the comparable vehicle and no oil pressure warnings or relevant DTCs are stored then the noise can be considered a characteristic of the vehicle and no further action should be taken.

2053429/4

Service Bulletin/Repair Instructions

Emission control system lamp illuminated - DTC P044100 evident. Customer statement / workshop findings: Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within one or both engine control modules. Technical background: Should DTC P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow be evident (static or intermittent) within one or both Engine control modules please refer to the instructions within the Measure section of this TPI

2053492/7

Service Bulletin/Repair Instructions

Air spring fault finding. Customer statement / workshop findings: The front and/or rear suspension appears to have dropped. Technical background: The list of Bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air pump compressor, pipes, valve unit and air reservoirs. This includes potential air leak points on the air springs and also the locations of an air leak that can be repaired without the need to replace an air spring.

2056407/3

Service Bulletin/Repair Instructions

Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system

2057978/5

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment. Customer statement / workshop findings Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services. Technical background: In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified running-in periods consume more oil during the running-in period, and the oil consumption will stabilize after the running-in period. Refer to the Owners Manual for specific running-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue, and the oxidation level of the oil. Certain driving conditions may negatively influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions, for example: stop and go traffic with extended idle periods

2061344/5

Service Bulletin/Repair Instructions

Rear brake pad - Shim installation (SC 20/32). Technical background: Fitment of shims to the rear brake pads, specific grease should also be applied to the "shims" Please Note: This is an ongoing exercise and therefore the latest VIN list can be found within the Bentley Hub Remedy: In high ambient temperatures in conjunction with low speed, low pressure brake vibration is dampened by the fitment of shims and grease

2063406/2

Service Bulletin/Repair Instructions

Rear brake squeal (5 KHz) Non CSiC brakes only. Customer statement / workshop findings At low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) Follow the Brake noise identification TPI 2052785 - IMPORTANT: For frequency analysis the noise recording equipment Bentley Motors recommends is the Chassis ear tool WT 10437 - Obtain a clear recording using WT 10437 - Carry out an inspection of the brake system to confirm the brake system components are serviceable as per Elsa pro guidelines - Confirm if the brake shim kit (36A 698 219) has previously been fitted to the rear brake pads (As per TPI 2046299/-)

2064404/1

Service Bulletin/Repair Instructions

Brake pedal clicking after the vehicle pulls away (following initial engine start). Customer statement / workshop findings: Complaint of the brake pedal clicking shortly after vehicle start up/drive away (following engine start) once the vehicle reaches 20kmh/12mph Technical background: Refer to the video on the Bentley Hub referencing TPI 2064404/- The noise is the ABS control unit performing a self-test diagnostic routine If the complaint noise is as shown in the video, the customer should be advised that this is normal and expected behaviour

2053348/4

Service Bulletin/Repair Instructions

W12 Engine management light on - Turbocharger speed sensor DTCs stored. Customer statement / workshop findings - The engine management light is on. Workshop findings: The customer statement can be reproduced. Either of the following DTCs are stored in address 01 Engine Control Module 1 or address 11 Engine Control Module 2

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.