2057841/5
Service Bulletin/Repair Instructions
Windscreen replacement criteria whilst under manufacturers warranty.
Vehicle report
2024 BENTLEY BENTAYGA
Service bulletins
204 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2078038/5
Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models
2061369/14
Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2083061/1
Service Bulletin/Repair Instructions
Real Wear Setup and Guide using VYSOR
2078395/3
Service Bulletin/Repair Instructions
Service info: Leather Damage/Anomalies | All Models
2061369/13
Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2078373/4
Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing
2078962/7
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2079586/2
Service Bulletin/Repair Instructions
Right & Left rear turn signal bulb open circuit DTCs | Bentayga Series. Customer Statement: Customer reports that ‘’Bulb Warning’’ is illuminated on the Driver’s Instrument Panel.
2079586/1
Service Bulletin/Repair Instructions
Right & Left rear turn signal bulb open circuit DTCs | Bentayga Series. Customer Statement: Customer reports that ‘’Bulb Warning’’ is illuminated on the Driver’s Instrument Panel.
2061195/4
Service Bulletin/Repair Instructions
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.
2078395/2
Service Bulletin/Repair Instructions
Service info: Leather Damage/Anomalies | All Models
2078841/1
Service Bulletin/Repair Instructions
Automatic High Beam does not function (NAR) | Bentayga Series | 24MY.
2079206/1
Service Bulletin/Repair Instructions
DTC U110100 evident within address 0084 (Night Vision System) | Bentayga Series | 24MY. Customer Statement: Customer reports that ‘SAFE CP’ (component protection) is illuminated on the Driver’s Instrument Panel.
2028808/9
Service Bulletin/Repair Instructions
Service info: Engine oil - Specific oil type and oil consumption reference. Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering
2051187/12
Service Bulletin/Repair Instructions
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2052785/10
Service Bulletin/Repair Instructions
Brake noise identification
2056407/7
Service Bulletin/Repair Instructions
Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
2057978/9
Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment
2063855/12
Service Bulletin/Repair Instructions
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2068273/5
Service Bulletin/Repair Instructions
Multiple random misfired evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2075331/3
Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s).
2075786/2
Service Bulletin/Repair Instructions
Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2077529/3
Service Bulletin/Repair Instructions
Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.
2028794/9
Service Bulletin/Repair Instructions
Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems
2063651/5
Service Bulletin/Repair Instructions
Tyre tread/sidewall crack(s)
2064337/4
Service Bulletin/Repair Instructions
Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.
2069159/2
Service Bulletin/Repair Instructions
Foremost lower trailing arm bush leaking. Condition: Leakage found on the foremost lower trailing arm bush
2073377/3
Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2074757/3
Service Bulletin/Repair Instructions
Calendar function - No longer available. Condition: Calendar feature in the MMI does not work although the tile is visible Calendar feature in the ‘MyBentley’ App no longer visible
2064648/6
Service Bulletin/Repair Instructions
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction
2068946/10
Service Bulletin/Repair Instructions
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2077519/3
Service Bulletin/Repair Instructions
Exterior Gap and Profile Information | 17 - 26MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2071131/5
Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.
2078038/2
Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes
2069493/4
Service Bulletin/Repair Instructions
Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Condition: The right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are leaking oil or showing signs of dry oil stains
2078962/2
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2078373/1
Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series | 17-26MY. Condition: Customer may report that the sunroof blind is stuck in the open position and cannot be closed using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing.
2069806/7
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines
2078395/1
Service Bulletin/Repair Instructions
Service info: Leather Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.
2077256/3
Service Bulletin/Repair Instructions
Rear Door Blind Inoperative | Bentayga Series. Condition: Rear door blind is inoperative.
2078773/1
Service Bulletin/Repair Instructions
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Condition: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
2078962/1
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2072938/4
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Customer statement: • Front or rear door(s) - Soft close function failure
2075034/3
Service Bulletin/Repair Instructions
EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Condition: One or a combination of the following is evident within the DIP • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning
2078332/1
Service Bulletin/Repair Instructions
Software Update for Headlamp Operation Issues | Bentayga Series | 24MY. Condition: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
2062261/6
Service Bulletin/Repair Instructions
Bentayga - Air suspension warning light within the DIP - DTC's P089200 - C104707 - C103B13 - Evident within Address 74.
2077256/2
Service Bulletin/Repair Instructions
Rear Door Blind Inoperative | Bentayga Series
2078351/1
Service Bulletin/Repair Instructions
V8 KoVoMo Software Update for Turbo Boost DTC (NAR) | Bentayga Series | 24MY (SC25/33). Improved Turbo Boost Control Pressure self-healing function
2050542/8
Service Bulletin/Repair Instructions
Front Exterior Lighting Steamed Up/Leaks | 12-24MY.
2069806/6
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines.
2078164/1
Service Bulletin/Repair Instructions
AC System not cooling - HVAC Refrigerant leaks | Bentayga Series | 17 - 25MY. Condition: Customer may report that the air conditioning system is not cooling effectively.
2071933/3
Service Bulletin/Repair Instructions
Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24MY. Condition: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).
2061369/10
Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2071933/2
Service Bulletin/Repair Instructions
Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24MY. Condition Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).
2077982/1
Service Bulletin/Repair Instructions
Exhaust Flap Control Unit - Various DTCs | Bentayga Series | 17-25MY. Technical Background The root cause of Exhaust Flap Control Unit malfunction is electrical ‘shorting’ of the commutator segments, this is caused by an accumulation of “Sludge” within the exhaust flap control unit DTC’s are stored when the respective Control Unit does not move through its full range of motion.
2074877/2
Service Campaign
Fatigue warning not visible | Bentayga Series | 24MY (SC24/20).
2075786/1
Service Bulletin/Repair Instructions
Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2077519/2
Service Bulletin/Repair Instructions
Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2077529/2
Service Campaign
Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.
2076739/2
Service Bulletin/Repair Instructions
Onboard Charger Sporadic DTCs | Bentayga Series | 24-25MY. Technical Background: This DTC is a static fault that can be ignored if the charge flap is functioning normally and there are no warning lights displayed on the driver’s instrument panel.
2077519/1
Service Bulletin/Repair Instructions
Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness
2077652/1
Service Bulletin/Repair Instructions
Headlamp Switch Inoperative - Numerous DTC's | Bentayga Series | 24-25MY. Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)
2077529/1
Service Bulletin/Repair Instructions
Seat Fans Inoperative | All Models | 17-25MY
2075419/2
Service Bulletin/Repair Instructions
DTC P057300 within the ECM(s) | Continental GT/GTC/Flying Spur | V8 Kovomo & W12 | 24 MY. The following symptoms may be evident: • Engine warning light evident within the DIP along with Drive system warning / safeguard warning in the DIP • DTC P057300: Brake Switch "A" Circuit High evident within the Engine Control Module(s)
2051519/14
Service Bulletin/Repair Instructions
HVAC distribution/operational issues - HVAC Motor defect DTC's logged | Continental GT/GTC & Bentayga Series. Condition: • HVAC distribution/operational issues • HVAC motor defect (DTC’s) evident within address 08 - Climatronic control unit, the DTC’s can be static or Intermittent
2054210/5
Service Bulletin/Repair Instructions
Noises from Panoramic sun roof | Bentayga Series | 17MY - 25MY
2068064/4
Service Bulletin/Repair Instructions
Front door clash with the rear door brightware | Bentayga Series | 21MY - 25MY. Condition: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower brightware is clashing with the front door brightware.
2070544/3
Service Bulletin/Repair Instructions
Left and right hand rear seat (2nd row) malfunction | Bentayga EWB | 23MY - 25MY. Customer statement: The left and right hand seat frames are locked in one position and cannot be adjusted/moved forwards or rearwards
2049193/3
Service Bulletin/Repair Instructions
Surface Contamination "A" Post Water Deflector | Bentayga | 17MY - 25MY. Condition: Mottled appearance on “A” post water deflectors. Surface deposits on “A” post water deflectors cannot be removed by washing with car shampoo.
2051187/11
Service Bulletin/Repair Instructions
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2060458/4
Service Bulletin/Repair Instructions
Water Ingress into the front reading light | Bentayga Series | 17MY - 25MY. Condition: Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical Background: A water drop can get onto the guide rail instead of the water flow area of the guide rail. The water runs forwards to the guide tube of the operating cable and from there onto the electric drive.
2068829/3
Service Bulletin/Repair Instructions
Water ingress into the rear boot or lid | Bentayga Series | 17MY - 25MY. Customer statement: • Water ingress within the rear lid • Water dripping from the rear lid • Water ingress is evident within the boot • Water in some isolated cases may be heard moving/sloshing from the inside of the rear lid
2068981/2
Service Bulletin/Repair Instructions
Rear seat massage function malfunction | Bentayga Series | 17MY - 25MY. Customer statement: The rear seat massage function is not working correctly Or The massage function appears to be unresponsive/weak regardless of the setting/function selected
2072938/3
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Technical Background: Soft close feature does not operate to specification (front and / or rear) In the event the issue is as described the operative must conduct the instructions within the Measure section of this TPI.
2061369/9
Service Bulletin/Repair Instructions
Engine overheating - Warning in the DIP (V8 Kovomo). Condition: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2068273/4
Service Bulletin/Repair Instructions
Multiple random misfires evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2070041/4
Service Bulletin/Repair Instructions
Engine coolant overheat warning in the DIP - One or a combination of DTC's may be evident P017B00 - P017C00 - P017E00. Customer statement: Engine coolant overheat warning within the DIP
2075318/2
Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC's logged within the Engine Control Module(s).
2062080/10
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation - Numerous DTC's.
2065664/4
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - Engine MIL light on - DTC "O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Condition: DTC P004100: “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test
2071131/3
Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions. Condition: In some cases, Measured value traces may be requested in XML format for analysis by Product Support
2075922/2
Service Bulletin/Repair Instructions
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's.
2028794/8
Service Bulletin/Repair Instructions
Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems Demineralised water according to standard VDE 0510 meets all requirements and can be purchased worldwide Therefore undiluted coolant should be mixed in the correct ratio using demineralised water as detailed in Elsa Pro coolant specification, this will detail the ratio and type of coolant to use The use of desalinated water in the engine cooling system is specifically prohibited
2055664/2
Service Bulletin/Repair Instructions
DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP. Technical Background: • The warning lamp and DTC’s can be triggered by non-operation of the exhaust flap control unit/s
2057978/8
Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment. Condition: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.
2059149/6
Service Bulletin/Repair Instructions
Engine OIl - Consumption - V8 Kovomo. Condition: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires “topping up” between services Excessive engine oil consumption
2062092/4
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P304300 with symptom code (10061) - Fuel Pump Mechanical Malfunction - MIL lamp. Customer statement: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) Workshop findings: DTC P304300 – with symptom code (10061) - Fuel Pump Mechanical Malfunction evident
2064337/3
Service Bulletin/Repair Instructions
Usage of E10 fuel. Condition: In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI Technical Background: Details on the introduction of E10 fuel which contains 10% ethanol and its usage on Bentley products • All vehicles produced post 1990 Model year can be run using E10 fuel However • All vehicles produced before 1990 Model year MUST NOT use E10 fuel
2064679/5
Service Bulletin/Repair Instructions
Oil leaking from tell tale hole - CDA actuator fixings or Fuel rail fixings or Vaccum assembly fixings - V8 Kovomo.
2065215/2
Service Bulletin/Repair Instructions
V8 Kovomo engine replacement (Fitment of ancillary components). Condition: Torque values for ancillary components (used during engine replacement) are not currently available within the Repair manual The affected components and torque values are as listed within the Technical background section of this TPI
2065918/5
Service Bulletin/Repair Instructions
V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion).
2069622/2
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo- DTC P103A00 evident - Engine Oil Fuel Portion Too High. Customer statement • Warning message within the DIP • The message asks the customer to ‘warm up engine’ accompanied by a yellow warning (Figure 1) No other symptoms are experienced. Figure 1 Workshop findings • DTC P103A00 evident - Engine Oil Fuel Portion Too High (Figure 2) Figure 2
2075331/2
Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s),
2028808/8
Service Bulletin/Repair Instructions
Service info: Engine oil - Specific oil type and oil consumption reference. Condition: Engine oil level requires top up between services Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering
2058484/13
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation.
2063855/11
Service Bulletin/Repair Instructions
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2069252/3
Service Bulletin/Repair Instructions
Warnings within the DIP for the rear steering system - DTC B200096 and/or P060700 evident within diagnostic address 00CB. Customer statement: • Rear Steering Fault warning present within the DIP.
2063410/7
Service Bulletin/Repair Instructions
Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Condition: Issue suspected with the Infotainment Main unit (5F / J794) - For example: • MMI screen image flickers or goes blank • No response to selection • Audio cuts out
2056407/6
Service Bulletin/Repair Instructions
Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.
2059392/5
Service Bulletin/Repair Instructions
Bentayga - PDC system not working or PDC system false detection.
2063017/4
Service Bulletin/Repair Instructions
Road wheel inspection procedure. Condition: In the event a complaint is received regarding road wheel/s condition for example: • Scratches • Corrosion • Damage • Blemishes • Chipping
2063651/4
Service Bulletin/Repair Instructions
Tyre tread/sidewall crack(s)
2064648/5
Service Bulletin/Repair Instructions
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction
2064779/5
Service Bulletin/Repair Instructions
Creaking/squeak noise from the front suspension (upper inner lever bushes).
2065148/5
Service Bulletin/Repair Instructions
V8 Kovomo - Engine MIL light on - DTC ' P04F000: EVAP system high pressure purge line performance' evident. Customer statement: • Engine MIL light illuminated within the DIP Workshop findings and observations: • DTC ‘P04F000: EVAP system high pressure purge line performance’ evident
2065197/4
Service Bulletin/Repair Instructions
Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s.
2068946/9
Service Bulletin/Repair Instructions
DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2069493/3
Service Bulletin/Repair Instructions
Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines.
2071674/3
Service Bulletin/Repair Instructions
V8 Kovomo - DTC - P025C00: Fuel Pump Module Control Circuit Low logged in 0001. Condition: • Engine management light illuminated within the DIP • DTC P025C00 Fuel Pump Module Control Circuit Low is evident within 0001 (Engine control unit)
2072029/2
Service Bulletin/Repair Instructions
Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack.
2073002/2
Service Bulletin/Repair Instructions
Squeaking noise from the footwell whilst steering / manoeuvring at low speed.
2073377/2
Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2075041/2
Service Bulletin/Repair Instructions
Lower and/or upper front suspension lever brushes- Warranty replacement guidelines.
2075941/2
Service Bulletin/Repair Instructions
DTC P096C00 and / or P096F00 evident within the Engine Control Module. Customer statement Engine warning light illuminated within the DIP Workshop findings: One or a combination of the following DTC’s are evident within the Engine Control Module (ECM) • P096C00 Transmission coolant valve electrical malfunction And / or • P096F00 Transmission coolant valve short circuit to ground
2052785/9
Service Bulletin/Repair Instructions
Brake noise identification. Technical Background: Brake noises can be attributed to many causes, the most common causes are as follows: • Brake discs or pads are close to their wear limit • New brake pads and/or discs have not been properly bedded in after installation • Aftermarket pads or discs are installed • There is debris such as small stones, grit, road salt or sand between the brake disc and pad • Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time
2055540/5
Service Bulletin/Repair Instructions
Rumble noise and/or floor pan/steering column vibration.
2055693/5
Service Bulletin/Repair Instructions
Unable to run basic settings within the Adaptive suspension control unit (J775)
2058573/5
Service Bulletin/Repair Instructions
DTC P04F000 EVAP system high pressure purge line performance DTC logged. Customer Statement: Emission control system warning light illuminated within the DIP.
2060726/4
Service Bulletin/Repair Instructions
Bentayga - Winter Wheel and Tyre For CSiC Braking Systems. Technical Background: When opting to use Winter Tyres on vehicles specified with Ceramic brake rotors, the only permissible wheel rim option is 21 Inch 7 Twin spoke –36A 601 025Q.
2071730/4
Service Bulletin/Repair Instructions
Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only).
2073264/2
Service Bulletin/Repair Instructions
Bentayga - Data bus control unit (J533) replacement (SC24/05) Technical background: The Data bus control unit - J533 (Gateway) must be replaced.
2069806/5
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2051562/12
Service Bulletin/Repair Instructions
12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.
2071047/4
Service Bulletin/Repair Instructions
DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (J234). Customer statement / workshop findings: One or a combination of the following DTCs are evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal Technical background: In the event the issue is as described the operative should refer to the Measure section of this TPI.
2073377/1
Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery. Customer statement: Tyre pressure sensor: low battery warning is evident with the Drivers Information Panel (DIP). Workshop findings: One or a combination of the following DTCs may also be evident: - C105016 Left Front Tyre Pressure Monitoring Sensor Voltage too low - C105116 - Right Front Tyre Pressure Monitoring Sensor Voltage too low - C105216 - Left Rear Tyre Pressure Monitoring Sensor Voltage too low - C105316 - Right Rear Tyre Pressure Monitoring Sensor Voltage too low.
2066236/4
Service Bulletin/Repair Instructions
Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing. Workshop findings: - B131DF5: alarm system siren supply voltage lower limit value less than - B131D29: sirens / alarm horn for anti-theft warning system Range/Performance - B131D29: anti-theft alarm system siren / alarm horn signal, not valid
2072938/2
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 is evident. Customer statement - Front or rear door(s) - Soft close function failure Workshop findings - DTC B122D29 is evident within one or a combination of the front and / or rear door control unit(s) Technical background
2068946/6
Service Bulletin/Repair Instructions
DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP). Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.
2073166/1
Service Bulletin/Repair Instructions
Software update to diagnostic address 0006 and 005B - Graphics mismatch in the TSR (SC24/03). Technical background: When the VIP seat adjust function is selected within the Touch Screen Remote (TSR) the requested / actual seat movements are different to those selected / shown on the screen. Remedy: A software update is available for diagnostic address 0006 - Front passenger seat control unit and the rear passenger seat control unit 005B
2073231/1
Service Bulletin/Repair Instructions
Loading system message in the Infotainment screen (screen stuck). Customer statement / workshop findings: The Infotainment system is stuck on the loading screen. - Loading system, please wait message is visible on the Infotainment screen.
2069686/3
Service Bulletin/Repair Instructions
Rear Seat Entertainment screens are not working. Customer statement / workshop findings: Rear Seat Entertainment screens are not working Technical background: In the event the rear screens are not working please refer to the Measure section of this TPI.
2073021/1
Service Bulletin/Repair Instructions
The Netflix application cannot be updated within the (BYOC) rear seat entertainment system. Customer statement / workshop findings: Netflix application update prompt is shown within the (BYOC) rear seat entertainment system. Technical background: In the event the issue described is evident the operative should conduct the instructions within the Measure section.
2072938/1
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 is evident. Customer statement / workshop findings: - Front or rear door(s) - Soft close function failure Workshop findings - DTC B122D29 is evident within one or a combination of the front and / or rear door control unit(s) Technical background: Soft close feature does not operate to specification (front and / or rear)
2073002/1
Service Bulletin/Repair Instructions
Squeaking noise from the footwell whilst steering / maneuvering at low speed. Customer statement / workshop findings: Squeaking noises from the foot well whilst steering / maneuvering at low speed. Technical background: - Noise is apparent with steering input whilst steering / maneuvering at low speed - Noise is evident from the rubber collar on the lower steering column - Noise is apparent when the steering wheel is adjusted to the fully upwards position Tip: Forward and rearward position does not affect the noise - The rubber collar which is fitted to the intermediate steering shaft in some cases can contact the sealing boot
2058573/4
Service Bulletin/Repair Instructions
DTC P04F000 EVAP system high pressure purge line performance DTC logged. Customer statement / workshop findings: Emission control system warning light illuminated within the DIP. Workshop findings: DTC P04F000 EVAP system high pressure purge line performance DTC evident within the engine control unit Technical background: The DTC is related to mismatched terminal locations of the Pressure sensor for the activated charcoal filter system G804.
2065148/4
Service Bulletin/Repair Instructions
V8 Kovomo - Engine MIL light on - DTC P04F000: EVAP system high pressure purge line performance evident. Customer statement / workshop findings: - Engine MIL light illuminated within the DIP Workshop findings and observations: - DTC P04F000: EVAP system high pressure purge line performance evident.
2065918/4
Service Bulletin/Repair Instructions
V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion). The cover is no longer fitted on replacement water pumps, the cover is not required and MUST not be transferred to the new water pump The operative should fit the new water pump without the cover as shown in Figure 2 NOTE: DISS queries or Service calls should not be submitted for this concern.
2068946/5
Service Bulletin/Repair Instructions
DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement / workshop findings: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.
2069493/2
Service Bulletin/Repair Instructions
Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Customer statement / workshop findings: The right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are leaking oil or showing signs of dry oil stains. Technical background: In the event the symptom is as described please refer to the Measure section of this TPI to confirm if the right and/or left hand front rearmost lower suspension lever inner hydraulic mounts require replacement or not
2069561/2
Service Bulletin/Repair Instructions
Creaking noise from the rear seat cushion edge/rear seat side valance. Customer statement / workshop findings: Creaking noise from the rear seat cushion edge/rear seat side valance. Technical background: The creaking noise is caused by contact between the side valance pins and the seat frame. In the event the issue is as described, the operative should refer to the instructions within the Measure section of this TPI.
2069686/2
Service Bulletin/Repair Instructions
Rear Seat Entertainment screens are not working. Customer statement / workshop findings: Rear Seat Entertainment screens are not working. Technical background: In the event the rear screens are not working please refer to the Measure section of this TPI.
2049193/2
Service Bulletin/Repair Instructions
Bentayga - A Post Water Deflector - Surface Contamination. Customer statement / workshop findings: Mottled appearance on A post water deflectors. Surface deposits on A post water deflectors cannot be removed by washing with car shampoo. Technical background: Surface deposits are caused by UV protection additives contained within the A post water deflector migrating to the surface. This migration process is intentionally designed to protect parts from brittleness and ageing, the mottled appearance may occur after a certain length of time and is also dependent on temperature and humidity. Deposits on the surface are normally removed by weathering during normal driving or when washing the vehicle.
2054599/9
Service Bulletin/Repair Instructions
Diagnosis guidelines relating to Headlamp operation/Daytime running lights (Inner lamp) and/or Turn signal (Outer lamp). Customer statement / workshop findings: Operational issues are evident with one or a combination of the following: - Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or - Daytime running light malfunction / operational issues (Inner lamp) Or - Turn signal malfunction / operational issues (Outer lamp) Or Numerous static and/or intermittent DTCs are evident within the left light control unit (Diagnostic address D6) and/or the right light control unit (Diagnostic address D7)
2059149/5
Service Bulletin/Repair Instructions
Engine Oil - Consumption - V8 Kovomo. Customer statement / workshop findings: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires topping up between services. Excessive engine oil consumption.
2063410/6
Service Bulletin/Repair Instructions
Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts out.
2071525/2
Service Bulletin/Repair Instructions
Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type).
2071933/1
Service Bulletin/Repair Instructions
Headlamp control unit replacement and/or turn signal control unit replacement. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).
2072499/1
Service Bulletin/Repair Instructions
DTC B187A00 Park steer assist cancellation is logged in the Front Sensor Driver Assistance Control Unit - Address 00A5. Customer statement / workshop findings: - DTC B187A00 Park steer assist cancellation is evident within diagnostic address 00A5 - Front Sensor Driver Assistance System control unit. Technical background: In the event that DTC B187A00 is evident within diagnostic address 00A5 - Front Sensor Driver Assistance System control unit, the operative must raise a technical DISS query ensuring the following is attached - Current ODIS log - Photographs of any warning symbols which are evident within the Drivers Information panel (DIP).
2071730/2
Service Bulletin/Repair Instructions
Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only).
2072055/1
Service Bulletin/Repair Instructions
Spurious DTC identification. Customer statement / workshop findings: Customers will not be aware of any DTCs, workshop operatives may discover spurious DTCs whilst running Guided Fault Finding (GFF) when using ODIS Technical background: To determine the course of action which should be taken the operative should refer to the Bentley Hub referencing the following: Spurious DTC list for TPI 2072055 The document contains all known spurious DTCs for all applicable vehicle variants.
2072071/1
Service Bulletin/Repair Instructions
Spurious DTC C12D5FA is evident in diagnostic address 00A5. Workshop findings: - DTC C12D5FA (Driver assistance systems control module Image processing processor not reacting) with symptom code 221281 is evident within diagnostic address 00A5 - Front Sensor Driver Assistance System control unit - The DTC was found during routine vehicle diagnostic interrogation.
2058423/11
Service Bulletin/Repair Instructions
New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only. Customer statement / workshop findings: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU).
2063070/3
Service Bulletin/Repair Instructions
Bentayga - Auxiliary tail lights in bumper operating instead of main tail lights when not intended. Customer statement / workshop findings: The auxiliary tail lamps in the rear bumper are illuminated instead of the main tail lamps with the tailgate closed, there is no fault with the main tail lamps.
2072029/1
Service Bulletin/Repair Instructions
Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack. Customer statement / workshop findings: Steering rack diagnosed as faulty (requires replacement) Technical background: In the event the steering rack is diagnosed as faulty, the operative must conduct the instructions within the Measure section to completion.
2063855/9
Service Bulletin/Repair Instructions
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement: Lane Assist and/or Traffic Assist are not functional Workshop findings: - DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or - DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or - DTC U112300 with symptom Code 1123220 within address 00A5.
2051519/13
Service Bulletin/Repair Instructions
HVAC distribution/operational issues - HVAC Motor defect DTCs logged. Customer statement / workshop findings: - HVAC distribution/operational issues - HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or Intermittent Technical background: Where VIN applicable the operative MUST first conduct Service Campaign EB28 (Bentayga) or EB29 (New Continental GT/GTC).
2071047/3
Service Bulletin/Repair Instructions
DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (J234). Customer statement / workshop findings: One or a combination of the following DTCs are evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal Technical background: Refer to the Measure section of this TPI ensuring all steps are followed to completion depending on the side in which the issue is evident (driver and/or passenger).
2071149/2
Service Bulletin/Repair Instructions
Testing electrical circuits - Diagnosis guidelines - Training videos. Customer statement / workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked. Technical background: The information within this TPI has been generated to make retailers aware of two specific videos (Figure 1) Advanced Vehicle Electrics - Measurements of Circuits Video - Voltage drop testing - Voltage drop testing using the VAS 6356 scope Advanced Vehicle Electrics - Actuators & Voltage Supply Diagnosis - Terminal drag testing
2071730.1
Service Bulletin/Repair Instructions
Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only) Customer Statement: -Brake noise/squeal from the rear brakes
2028794.7
Service Bulletin/Repair Instructions
Engine Coolant Mixture - Restrictions on use of desalinated water Customer Statement: -Engine coolant requires topping up or replacing
2071047.2
Service Bulletin/Repair Instructions
DTC B101C29 and/or DTC B101D29 evident within the airbag control unit (j234) Customer Statement: -One or a combination of the following DTCs are evident within the airbag control unit (J234) B101C29: Driver seat belt switch implausible signal And/or B101D29: Front passenger side safety belt switch implausible signal
2052785.8
Service Bulletin/Repair Instructions
Brake Noise Identification: Customer Statement: -Noise/squeal complaint from the braking system Technical Background: -The noise/squeal can be reproduced and clearly assigned to the braking system
2060458.3
Service Bulletin/Repair Instructions
Water Ingress onto the front reading light Customer Statement: -Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.
2071674.2
Service Bulletin/Repair Instructions
V8 Kovomo - DTC - P025C00: Fuel Pump Module Control Circuit Low Logged in 0001 Customer Statement: -Engine management light illuminated within the DIP -DTC P025C00 Fuel Pump Module Control Circuit Low is evident within 0001
2060726/3
Service Bulletin/Repair Instructions
Bentayga - Winter Wheel And Tyre For CSiC Braking Systems. Technical background: When opting to use Winter Tyres on vehicles specified with Ceramic brake rotors, the only permissible wheel rim option is 21 Inch 7 Twin spoke 36A 601 025Q.
2061195/3
Service Bulletin/Repair Instructions
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.
2063410.5
Service Bulletin/Repair Instructions
Infotainment Main unit (5F / J794) fault finding/diagnosis procedure Customer Statement: Issue suspected with the Infotainment Main unit (5F / J794) - For example: MMI screen image flickers or goes blank No response to selection Audio cuts-out
2063651.3
Service Bulletin/Repair Instructions
Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern)
2063729.4
Service Bulletin/Repair Instructions
Fitment of Control Modules from Donor Vehicles For Test Purposes Technical Background: If an issue is suspected for one of the control modules listed below: Onboard supply control unit (J519) Convenience system central control unit (J393) Data bus diagnostics interface (J533) Control unit 1 for Information Electronics (J794) Control unit in dash panel insert (J285) Emergency call module control unit (J949)
2063954.5
Service Bulletin/Repair Instructions
Engine warning light illuminated within the DIP during acceleration - DTC P029900 evident - W12 TSI only Customer Statement: -Engine warning light and max engine speed 4000 rpm warning evident within the DIP during acceleration - Warning on DIP first appears when accelerating (During boost)
2064648.4
Service Bulletin/Repair Instructions
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTCs within 0013 Customer Statement: One or numerous of the following issues are evident: ACC Failure Traffic Assist Failure Safeguard Failure Radar Malfunction
2065148.3
Service Bulletin/Repair Instructions
V8 Kovomo - Engine MIL light on - DTC P04F000: EVAP system high pressure purge line performance evident Customer Statement: -Engine MIL light illuminated within the DIP
2065197.3
Service Bulletin/Repair Instructions
Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s Customer Statement: -Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or -A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage
2065664.3
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - Engine MIL light on - DTC O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 Customer Statement: -DTC P004100: O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test
2065760.3
Service Bulletin/Repair Instructions
Rear Jacking point - Sill damage found during PDI Customer Statement: -Damage found around the rear sill Jacking point during PDI (Figure 1)
2065918.3
Service Bulletin/Repair Instructions
V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion) Customer Statement: -The original water pump has a cover fitted directly over the top of the water pump drive gear (Figure 1)
2065926.3
Service Bulletin/Repair Instructions
Fuel pressure regulator - DTC P242200 with symptom code 14536 evident within address 0001 Customer Statement: The warning lamp for the emission control system is displayed within the DIP
2066236.3
Service Bulletin/Repair Instructions
Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing Customer Statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing
2066852.4
Service Bulletin/Repair Instructions
Shaker Speaker - Diagnostic Checks Customer Statement: -Customer complains of poor quality music output from the shaker speaker due to a rattling noise/sound distortion
2067597.3
Service Bulletin/Repair Instructions
Door Speakers (Naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off Customer Statement: The Naim door speaker logo does not illuminate when the door is closed and the external lights are switched on
2068273.3
Service Bulletin/Repair Instructions
Multiple Random Misfires Evident During PDI Customer Statement: -Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: -V8 - ECM 1 - V8 (Address 01) ECM control unit -W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2071668.1
Service Bulletin/Repair Instructions
V8 Kovomo - Engine Misfires - Engine management light illuminated within the DIP Customer Statement: -Engine misfiring -Engine running rough (not refined) -Engine misfire DTCs evident -Engine management light illuminated within the DIP -Knocking noise from the cylinder head
2045686.6
Service Bulletin/Repair Instructions
Bentayga - Engine oil pressure warning Customer Statement: -Low oil pressure warning illuminated in the driver instrument panel as shown in Figure 1 and event code P15AA00 is evident in one or both of the Engine Control Modules
2050542.7
Service Bulletin/Repair Instructions
Service info: body/equipment: front exterior lighting steamed up/leaks Customer Statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips.
2051219.10
Service Bulletin/Repair Instructions
W12 TSI Camshaft Phaser Position Related DTC Customer Statement: -Customer reporting (Emission Control Warning Indicator) displayed. Engine running rough.
2053351.9
Service Bulletin/Repair Instructions
Buzzing noise from engine area Workshop Findings: -Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances.
2053429.6
Service Bulletin/Repair Instructions
Emission control system lamp illuminated - DTC P044100 evident Customer Statement: -Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within one or both engine control modules
2055540.4
Service Bulletin/Repair Instructions
Rumble noise and/or floor pan/steering column vibration Customer Statement: -Floor pan or steering column/steering wheel vibration when manoeuvring/steering at slow speeds with steering wheel input
2055693.4
Service Bulletin/Repair Instructions
Unable to run basic settings within the Adaptive suspension control unit (J775) Customer Statement: -Unable to run Basic setting (full process + rebound end stops) after a new adaptive air suspension control unit has been fitted or work has been conducted on the suspension system which requires the Basic setting (full process + rebound end stops) procedure performing
2056407.5
Service Bulletin/Repair Instructions
Running gear - Noise identification Workshop Findings: -The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted including the modification of the engine control modules (chip tuning) Check the history of the vehicle to confirm Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work
2057978.7
Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment Customer Statement: -Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires topping up between services.
2058423.10
Service Bulletin/Repair Instructions
New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only Customer Statement: -Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) (P052400: Engine Oil Pressure Too Low) and/or (P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU)
2058573.3
Service Bulletin/Repair Instructions
DTC P04F000 EVAP system high pressure purge line performance DTC logged Customer Statement: -Emission control system warning light illuminated within the DIP (Figure 1)
2059392.4
Service Bulletin/Repair Instructions
Bentayga - PDC system not working or PDC system false detection Customer Statement: PDC system not working or PDC system false detection Warning evident within the DIP
2063017.3
Service Bulletin/Repair Instructions
Road wheel inspection procedure Customer Statement: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions
2051562/11
Service Bulletin/Repair Instructions
12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section
2053177/19
Service Bulletin/Repair Instructions
All Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customers will not be aware of any fault codes Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants Should a particular TPI be listed as Archived, the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions within TPI 2053177/- regarding the DTC description and actions which should be conducted (if any).
2069806/4
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2069806/3
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2060223/6
Service Bulletin/Repair Instructions
During PDI - Steering wheel vibration and/or steering wheel is out of alignment. Customer statement / workshop findings: VERY IMPORTANT: This TPI is only applicable to vehicles which have one or a combination of the following issues evident during the Pre Delivery Inspection (PDI) - Vehicle is pulling to the left or right And/or - Steering wheel vibration and/or - Other steering geometry/alignment concerns. Technical background: Should one or a combination of the afore mentioned symptoms be evident, please refer to the instructions within the Measure section ensuring all steps are conducted.
2069806/2
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. In the event that HVAC cleaning products are required, these MUST be sourced locally. Before using the cleaner the operative must inform the customer of the product which will be used, a neutral fragrance cleaner should be used as the customer may not like the smell of the cleaner should a fragranced product be used Please ensure all supporting information is included within the DISS query when requesting permission to clean the HVAC system including clear photographs and/or videos showing the reported issue, should the required information not be supplied the warranty claim could be cancelled.
2071131/1
Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions. Customer statement / workshop findings: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis Product Support will advise regarding the Measured values and cycle time required.
2069806.1
Service Bulletin/Repair Instructions
HVAC Refrigerent Leakage - Diagnosis Guidelines Customer Statement: -HVAC not cooling or HVAC cooling less than expected
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.