2057841/5
Service Bulletin/Repair Instructions
Windscreen replacement criteria whilst under manufacturers warranty.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2057841/5
Windscreen replacement criteria whilst under manufacturers warranty.
2078038/5
Service info: Paint Damage/Anomalies | All Models
2083061/1
Real Wear Setup and Guide using VYSOR
2078395/3
Service info: Leather Damage/Anomalies | All Models
2078373/4
Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing
2078962/7
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2082156/1
My Bentley App - Enhancements (Implemented in App Version 5.20) Customers may report variations in the behaviour or availability of certain features within the My Bentley App. These observations are associated with earlier application versions. Enhancements are available to improve functionality and overall user experience.
2078962/6
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
2051562/17
12 volt - Battery condition checks - Battery replacement requirements
2055036/9
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services.
2065664/6
Bentayga V8 Kovomo - Engine MIL light on - DTC “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Customer statement / workshop findings: DTC P004100: “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test
2071933/5
Headlamp Control Unit Replacement | Bentayga and Flying Spur. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
2075922/4
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings: • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pitched whistle from the right and left hand side of the engine TIP: Refer to video within the Bentley Hub referencing TPI 2075922/- • A selection of DTC’s are evident (as per TPI Event memory entries)
2078190/7
AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2078373/3
Sunroof blind not retracting | Bentayga Series.
2078962/5
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
2081085/2
V8 Engine - Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. Customer statement: The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfiring during engine operation
2081236/2
Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.
2081603/2
MMI Display Screen Malfunction | Bentayga Series. Customer Statement: Customers may report one or more of the following symptoms: • Flickering of the centre display. • Distorted/rolling/scrolling screen image. • Display becomes partially unreadable or screen appears unresponsive. • Intermittent image disruption after ~20–40 minutes of system usage.
2028794/10
Engine coolant mixture - Restrictions on use of desalinated water.
2055664/4
DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP.
2057978/10
Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.
2058484/16
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below. • “P310B00 with symptom code 2638 - Low Fuel Pressure Regulation” There may also be multiple DTC’s and symptoms present due to fuel pressure regulation or fuel supply issues in conjunction with the afore mentioned symptom/DTC
2059392/7
Bentayga - PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP
2063729/6
Fitment of control modules from donor vehicles for test purposes.
2064648/7
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction
2064779/7
Creaking/squeak noise from the front suspension (upper inner lever bushes)
2068064/6
Front door clash with the rear door brightware | Bentayga Series. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower brightware is clashing with the front door brightware.
2068946/12
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2072938/6
Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga.
2073377/4
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2075041/4
Lower and/or upper front suspension lever bushes - Warranty replacement guidelines
2075318/5
Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s).
2075941/4
DTC P096C00 and / or P096F00 evident within the Engine Control Module. Customer statement: Engine warning light illuminated within the DIP
2077519/4
Exterior Gap and Profile Information. Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2078038/4
Service info: Paint Damage/Anomalies | All Models
2078773/2
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Customer statement / workshop findings: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
2080097/2
Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.
2080680/2
Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
2080795/2
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials
2080814/2
Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.
2080901/2
Sporadic entries - Nano connector contact testing. Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.
2080955/2
Guide on My Bentley App - Error MBB.HTTP.2 When Using Remote Services. Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.
2081198/2
BYOC Tablets - USB Media Source Not Available (NAR Only). Customer Statement: The customer may report that Rear Seat Entertainment BYOC tablets cannot play content from a USBC memory stick because the USB source does not appear in the source menu.
2081440/4
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI).
2081468/2
Paint Surface Marking After Storage Customer statement / workshop findings: Concerns may be raised regarding surface marking on painted panels, including dull areas, cloudy patches, or pressure related patterns. These cases typically involve vehicles stored for extended periods with transport protection still fitted, allowing moisture or localised pressure to alter the appearance of the paint finish.
2081721/2
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints. Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.
2028808/10
Service info: Engine oil – Specific oil type and oil consumption reference.
2051187/13
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2063855/13
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement / workshop findings: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2068273/6
Multiple random misfires evident during PDI.
2075331/5
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module (s)
2075786/3
Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2080625/2
Connectivity Issue – 2.4 GHz Wi-Fi Browsing Not Possible via Vehicle Hotspot. Customer statement / workshop findings: When connected to the vehicle hotspot using the 2.4 GHz Wi-Fi band, web browsing on mobile devices may not function. This condition does not affect Android Auto or Apple CarPlay, and the 5 GHz Wi-Fi band operates normally
2051562/16
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.