Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2069806/5
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2051562/12
Service Bulletin/Repair Instructions
12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.
2071525/2
Service Bulletin/Repair Instructions
Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type).
2071525/1
Service Bulletin/Repair Instructions
Driver / Passenger door(s) creak on close - All models (frond and/or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type) Technical background: Ensure the fault is as described within the Customer statement Workshop findings section before continuing.
2072055/1
Service Bulletin/Repair Instructions
Spurious DTC identification. Customer statement / workshop findings: Customers will not be aware of any DTCs, workshop operatives may discover spurious DTCs whilst running Guided Fault Finding (GFF) when using ODIS Technical background: To determine the course of action which should be taken the operative should refer to the Bentley Hub referencing the following: Spurious DTC list for TPI 2072055 The document contains all known spurious DTCs for all applicable vehicle variants.
2062257/6
Service Bulletin/Repair Instructions
Keyless door entry does not work - Front Outside Door Handle(s) - Touch Sensor DTC B147613 and/or B147713 are present. Customer statement / workshop findings: Keyless entry does not work Workshop findings: Front outside door handle(s) touch sensor open circuit DTC(s) present within address 0046.
2028794.7
Service Bulletin/Repair Instructions
Engine Coolant Mixture - Restrictions on use of desalinated water Customer Statement: -Engine coolant requires topping up or replacing
2052785.8
Service Bulletin/Repair Instructions
Brake Noise Identification: Customer Statement: -Noise/squeal complaint from the braking system Technical Background: -The noise/squeal can be reproduced and clearly assigned to the braking system
2061195/3
Service Bulletin/Repair Instructions
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues.
2063651.3
Service Bulletin/Repair Instructions
Tyre tread/sidewall crack(s) Customer Statement: -Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern)
2064791.3
Service Bulletin/Repair Instructions
Knocking noise from the front and/or rear (Driving over an uneven road surface) Technical Background: The noise present in the sound file can be caused by worn anti roll bar bushes, the noise can appear when driving over an uneven road surface or during a large suspension input for example: Speed humps or potholes
2065085.3
Service Bulletin/Repair Instructions
Knocking noise from the front and/or rear - DTC C1298F1 evident within D4 and/or D5 Customer Statement: -Knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces - DTC C1298F1 (Suspension stabilization actuator Regulation not possible) evident within diagnostic address D4 and/or D5 -Bentley Dynamic ride fault evident within the DIP
2065698.3
Service Bulletin/Repair Instructions
V8 Kovomo - Emission control warning illuminated within the DIP - Exhaust Gas Temperature Sensor DTCs evident Customer Statement: -Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP)
2066669.3
Service Bulletin/Repair Instructions
Engine coolant - Overheat condition - Warning evident within the DIP - DTCs P2B6500 and P2B8600 are evident Customer Statement: -Engine cooling system overheating And/or Coolant loss And/or Warning light in Drivers Information Panel (DIP) as Figure 1
2068273.3
Service Bulletin/Repair Instructions
Multiple Random Misfires Evident During PDI Customer Statement: -Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: -V8 - ECM 1 - V8 (Address 01) ECM control unit -W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2050542.7
Service Bulletin/Repair Instructions
Service info: body/equipment: front exterior lighting steamed up/leaks Customer Statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips.
2051776.5
Service Bulletin/Repair Instructions
Key blade can be difficult to remove from key fob. Technical Background: -Deviations in the key blade and key fob assembly could make it difficult to remove the key blade.
2052092.7
Service Bulletin/Repair Instructions
New Continental GT/C - Door 'soft close' functionality Customer Statement: -Correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints.
2052431.9
Service Bulletin/Repair Instructions
New Continental GT and GTC - Rattle / Buzzing Noise - Head-Up display Customer Statement: -Rattle / buzzing noise from Control Unit for Head-Up display - dashboard upper trim panel.
2052496.6
Service Bulletin/Repair Instructions
New Continental GT - Spurious Mood lighting DTC's Customer Statement: -Upon interrogation of the vehicle fault memory spurious DTCs can be logged in 09 Central Electrics relating to the Mood lighting system The lamp is fully functional and there is no customer complaint
2053350.5
Service Bulletin/Repair Instructions
W12 - Oil leak from engine Technical Background: -The breather return line and the oil dipstick tube Orings can split causing an external oil leak. This can be misdiagnosed as the engine sump leaking.
2053351.9
Service Bulletin/Repair Instructions
Buzzing noise from engine area Workshop Findings: -Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp. The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances.
2053428.7
Service Bulletin/Repair Instructions
Vibration noise from the powertrain when park or neutral is selected Customer Statement: -Vibration/Tizzing noise from the powertrain area when the vehicle is in Park or Neutral, the noise typically disappears in Drive
2053429.6
Service Bulletin/Repair Instructions
Emission control system lamp illuminated - DTC P044100 evident Customer Statement: -Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) in conjunction with DTC - P044100: EVAP Emission Contr.Sys.Incorrect Purge Flow - logged within one or both engine control modules
2055772.6
Service Bulletin/Repair Instructions
Battery conditioner inoperative Technical Background: -Corrosion on the contact surfaces of the charger socket and charger lead. If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts.
2055846.8
Service Bulletin/Repair Instructions
Infotainment screen turns red sporadically Customer Statement: -Infotainment screen 'Goes Red Fully or partially' within the MMI Screen (Figure 1)
2058176.4
Service Bulletin/Repair Instructions
Sun visor mirror cracked Customer Statement: -Driver or passenger sun visor mirror cracked/broken
2058423.10
Service Bulletin/Repair Instructions
New Continental GT/GTC, New Flying Spur and Bentayga - Low Oil Pressure Warning During Early Vehicle Life - W12 only Customer Statement: -Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) (P052400: Engine Oil Pressure Too Low) and/or (P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU)
2059068.6
Service Bulletin/Repair Instructions
Transmission communication DTC's (Numerous) - W12 engine Customer Statement: -Drive system fault active on DIP (Figure 1)
2063017.3
Service Bulletin/Repair Instructions
Road wheel inspection procedure Customer Statement: In the event a complaint is received regarding road wheel/s condition for example: - Scratches - Corrosion - Damage - Blemishes - Chipping Please refer to the onward instructions
2061171.11
Service Bulletin/Repair Instructions
New Continental GT/GTC and New Flying Spur - V8 Kovomo - Fuel Pressure Regulation - Numerous DTC's Customer Statement: -Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) with one or multiple DTCs as detailed below: P310B00 Low Fuel Pressure Regulation with symptom code 2636 - P014800 Fuel Deliver Error - P019100 Fuel Rail pressure Sensor A Circuit Range/Performance - P018B00 - Fuel Pressure Sensor B Circuit Range/Performance with symptom code 17871 - Misfire DTCs