Vehicle report

2025 BENTLEY CONTINENTAL GT

Service bulletins

314 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

2080872/3

Service Bulletin/Repair Instructions

HVAC Auto Fan - Auto Function Not Operating Correctly l Cont GT/C, Flying Spur. Customer Statement: Customers may report that the HVAC Auto function is not operating as intended. When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected

2083066/1

Service Bulletin/Repair Instructions

Drive system fault - Camshaft position sensor DTC. Customer may state following concerns: Drive system fault on the dashboard Abnormal engine noise on engine start-up

2057841/5

Service Bulletin/Repair Instructions

Windscreen replacement criteria whilst under manufacturers warranty.

2078038/5

Service Bulletin/Repair Instructions

Service info: Paint Damage/Anomalies | All Models

2083061/1

Service Bulletin/Repair Instructions

Real Wear Setup and Guide using VYSOR

2078265/3

Service Bulletin/Repair Instructions

All wheel drive, air suspension and differential warning on DIP DTC U013200 is present in 0019. Customer states one of the following intermittent concerns: • Red Air Suspension warning on the instrument cluster. • Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster

2078395/3

Service Bulletin/Repair Instructions

Service info: Leather Damage/Anomalies | All Models

2078962/7

Service Bulletin/Repair Instructions

ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.

2080242/3

Service Bulletin/Repair Instructions

Drive System Fault in Kombi with DTC P0C5100 present | Continental GT/GTC/Flying Spur.

2078962/6

Service Bulletin/Repair Instructions

ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.

2051562/17

Service Bulletin/Repair Instructions

12 volt - Battery condition checks - Battery replacement requirements

2055036/9

Service Bulletin/Repair Instructions

My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services.

2078190/7

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2078962/5

Service Bulletin/Repair Instructions

ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.

2028794/10

Service Bulletin/Repair Instructions

Engine coolant mixture - Restrictions on use of desalinated water.

2057978/10

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.

2063729/6

Service Bulletin/Repair Instructions

Fitment of control modules from donor vehicles for test purposes.

2064648/7

Service Bulletin/Repair Instructions

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction

2068946/12

Service Bulletin/Repair Instructions

Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

2073377/4

Service Bulletin/Repair Instructions

TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.

2077519/4

Service Bulletin/Repair Instructions

Exterior Gap and Profile Information. Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

2078038/4

Service Bulletin/Repair Instructions

Service info: Paint Damage/Anomalies | All Models

2078773/2

Service Bulletin/Repair Instructions

Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Customer statement / workshop findings: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.

2079835/2

Service Bulletin/Repair Instructions

Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).

2080097/2

Service Bulletin/Repair Instructions

Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.

2080680/2

Service Bulletin/Repair Instructions

Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.

2080795/2

Service Bulletin/Repair Instructions

Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials

2080814/2

Service Bulletin/Repair Instructions

Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.

2080901/2

Service Bulletin/Repair Instructions

Sporadic entries - Nano connector contact testing. Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.

2080955/2

Service Bulletin/Repair Instructions

Guide on My Bentley App - Error MBB.HTTP.2 When Using Remote Services. Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.

2081721/2

Service Bulletin/Repair Instructions

Vehicle Central Locking – Door Locking / Unlocking Functional Complaints. Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.

2028808/10

Service Bulletin/Repair Instructions

Service info: Engine oil – Specific oil type and oil consumption reference.

2051187/13

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)

2063855/13

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement / workshop findings: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5

2068273/6

Service Bulletin/Repair Instructions

Multiple random misfires evident during PDI.

2075331/5

Service Bulletin/Repair Instructions

Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module (s)

2075786/3

Service Bulletin/Repair Instructions

Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.

2080372/4

Service Bulletin/Repair Instructions

Window Drop Glass Operation | Continental GT/GTC | 25-26MY. Customer statement / workshop findings: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2082308/1

Service Bulletin/Repair Instructions

Satellite Values Not Displayed in MVBs - J949 Emergency Call Control Module (Conbox). Customer statement / workshop findings: During diagnosis using ODIS, Measured Value Blocks (MVBs) for: Visible satellites, tracked satellites (within J949 Emergency Call Control Module – Conbox) may display blank or no value. This condition may be interpreted as a GPS reception fault, antenna issue or connectivity malfunction. Diagnostic logs may also show absence of satellite values.

2082626/1

Service Bulletin/Repair Instructions

Remote Park Assist (RPA) - Activation and Troubleshooting Guidance.

2071131/6

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis

2077545/8

Service Bulletin/Repair Instructions

Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY. Customer statement / workshop findings: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.

2080372/3

Service Bulletin/Repair Instructions

Window Drop Glass Operation | Continental GT/GTC | 25-26MY Customer statement / workshop findings: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2080872/2

Service Bulletin/Repair Instructions

HVAC Auto Fan - Auto Function Not Operating Correctly Customer Statement Customers may report that the HVAC Auto function is not operating as intended. When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected.

2082002/1

Service Bulletin/Repair Instructions

B200FFE - Internal Malfunction Logged in Sway Stablization Control Units (00D4/00D5). Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address: • Front Sway Stablization Control Unit (00D4)Or • Rear Sway Stablization Control Unit (00D5)

2075693/4

Service Bulletin/Repair Instructions

Rattle / Creak from the dashboard demister panel.

2080372/2

Service Bulletin/Repair Instructions

Window Drop Glass Operation | Continental GT/GTC | 25-26MY Customer statement / workshop findings: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2078190/6

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2078038/3

Service Bulletin/Repair Instructions

Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes

2078866/5

Service Bulletin/Repair Instructions

DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.

2081721/1

Service Bulletin/Repair Instructions

Vehicle Central Locking – Door Locking / Unlocking Functional Complaints Customer Statement The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.

2066480/9

Service Bulletin/Repair Instructions

Headlamp switch not working / not illuminated - Numerous DTC's within 0009-Central Electrics (BCM1) Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)

2051562/16

Service Bulletin/Repair Instructions

12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable

2076695/5

Service Bulletin/Repair Instructions

Showroom Charging Instructions | Continental GT/GTC and Flying Spur Technical background: To preserve the life of the 12v battery and to ensure it does not go flat, please follow the process described in the measure section.

2078866/4

Service Bulletin/Repair Instructions

DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.

2081539/1

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC26 /06) Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2055036/8

Service Bulletin/Repair Instructions

My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services

2081300/1

Service Bulletin/Repair Instructions

Engine Coolant Bypass Valve Control Fault - DTC P268100 with symptom code 32827 evident in address 00C5. Customer Statement: The customer may report that the Engine Malfunction Indicator Lamp (MIL) is illuminated.

2078962/4

Service Bulletin/Repair Instructions

ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.

2081102/1

Service Bulletin/Repair Instructions

12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 V Lithium battery discharged or unserviceable.

2078190/5

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2081117/1

Service Bulletin/Repair Instructions

Water Ingress - Rear Quarter Area and Rear Passenger Footwell | Continental GT. Customers may report water ingress into the rear quarter inner trim area, with dampness present in the rear side cavity, luggage compartment side panel, rear seat area, or rear footwell. Additional symptoms may include window condensation and a noticeable damp odour.

2080884/1

Service Campaign

Connected Services Re work (Puerto Rico) | Continental GT | 25-26MY (SC26/03). Technical background: The affected vehicles were built with Connected Services enabled; however, the markets in which they operate do not support connectivity, as no backend infrastructure is available. As a result, these vehicles may display stored DTCs related to connectivity modules, flashing eCall LEDs, and connected service error messages.

2080951/1

Service Bulletin/Repair Instructions

Temperature Pop‑Up No Longer Displayed in the MMI Display | Continental GT/GTC /Flying Spur. Customer Statement: Customers may report that the temperature popup no longer appears in the MMI display when adjusting the cabin temperature via the Wellbeing App or rotary dial.

2080955/1

Service Bulletin/Repair Instructions

Guide on My Bentley App - Error MBB.HTTP.2 When Using Remote Services. Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.

2078983/3

Service Bulletin/Repair Instructions

12v Battery Compatibility | Continental GT/GTC/Flying Spur. Condition: This TPI is intended to give definitive guidance on the installation of the latest 12v battery in 25MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.

2055036/7

Service Bulletin/Repair Instructions

My Bentley - Connected services Customer statement / workshop findings: Complaints relating to My Bentley connected services.

2078265/2

Service Bulletin/Repair Instructions

Air Suspension Warnings - EFP does not communicate with ODIS | Continental GT/GTC /Flying Spur | 25MY. Customer states one of the following intermittent concerns: • Red Air Suspension warning on the instrument cluster. • Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster. Workshop findings: • No DTCS will be present as the Chassis control module (EFP) does not communicate and cannot be reached with diagnostic tools. • Fault does not clear following an ignition cycle.

2080097/1

Service Bulletin/Repair Instructions

Service info: Conversion of imported vehicles

2080872/1

Service Bulletin/Repair Instructions

HVAC Auto Fan - Auto Function Not Operating Correctly. Customer Statement: Customers may report that the HVAC Auto function does not operate as expected, specifically that the auto fan operation appears incorrect, inconsistent, or not adjusting based on cabin conditions

2080795/1

Service Bulletin/Repair Instructions

Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials. Condition: Customers and retailers may raise enquiries regarding the cleaning and appearance of Dinamica interior trim materials. Workshop inspection confirms no material defects, with concerns related solely to approved cleaning and maintenance guidance

2080901/1

Service Bulletin/Repair Instructions

Sporadic entries - Nano connector contact testing. Condition: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.

2075311/24

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24 /25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2080753/1

Service Bulletin/Repair Instructions

58‑Way Transmission Control Module (TCM) Connector - Terminal Replacement. Customers may report one or more of the following concerns: • Transmission related warning messages displayed in the instrument cluster. • Irregular or unexpected gearshift behaviour. • Intermittent drivability concerns.

2080808/1

Service Bulletin/Repair Instructions

Side Mirror - Loud Noise During Folding Operation. Customer Statement: Customers may report a loud or abnormal noise from one side mirror during the automatic folding or unfolding operation.

2080814/1

Service Bulletin/Repair Instructions

Service Info: Interior Veneer Replacement. Condition: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.

2078912/3

Service Bulletin/Repair Instructions

DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY,. Customer Statement: Yellow gearbox malfunction warning displayed on the Driver’s Instrument Panel (DIP).

2078962/3

Service Bulletin/Repair Instructions

ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates

2078866/3

Service Bulletin/Repair Instructions

DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.

2062184/10

Service Bulletin/Repair Instructions

Electronic Parking Brake (EPB) functionality issues. The following issues could be evident during PDI or found whilst in service: • Electronic Parking Brake (EPB) found not operating to specification • EPB may not hold the car effectively • Parking brake components showing signs of wear • Parking brake warning light may also be evident within the DIP, stating ‘Parking brake fault detected. Stop the vehicle in a safe place and refer to the owner’s manual.’

2080680/1

Service Bulletin/Repair Instructions

Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.

2078866/2

Service Bulletin/Repair Instructions

DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.

2079600/1

Service Bulletin/Repair Instructions

Belt tensioner damper replacement guidelines | V8 Kovomo. Condition: The belt tension damper is exhibiting oil leakage or signs of residual oil staining.

2079835/1

Service Bulletin/Repair Instructions

Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).

2080529/1

Service Campaign

Handbook addendum - New Right-to-Repair legislation for Canada (SC25 /50). Canada introduced new Right-to-Repair legislation on 5th October 2025, which requires a new note to customers advising the following: “Bentley does not guarantee the availability of replacement parts, repair services and information necessary to maintain and repair a vehicle” For all Canada specification vehicles, a new addendum has been developed (see the attached examples) which must be installed at the front of the Owner’s handbook.

2080372/1

Service Bulletin/Repair Instructions

Window Drop Glass Operation | Continental GT/GTC | 25-26MY. Condition: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2080111/1

Service Campaign

Transmission Replacement | Continental GT/GTC/Flying Spur | 25MY (SC25/47) Technical background: Affected vehicles have been identified for a containment action with regards to the automatic transmission. Due to a supplier process error, the rotor carrier of the electric motor may not be correctly welded to the rotor shaft. As a result, the transmission of torque for the lifetime of the unit cannot be guaranteed.

2078190/4

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2079669/1

Service Bulletin/Repair Instructions

Questionnaire For All Technical Connected Car Queries. Condition: This questionnaire is designed to gather all necessary information from retailers before escalating a technical request through DISS for connected car related issues.

2080195/1

Service Bulletin/Repair Instructions

Asterix check for My Bentley error - DTC U163D00 evident in 005F. Customer Statement Customers experiencing a “My Bentley error” on the vehicle MIB, and are unable to use any App studio features.

2080242/1

Service Bulletin/Repair Instructions

Drive System Fault in Kombi with DTC P0C5100 present | Continental GT/GTC/Flying Spur | 25MY.

2080474/1

Service Bulletin/Repair Instructions

Suspension low at PDI | Continental GT/GTC/Flying Spur | 25-26MY. Condition: Vehicle delivered with suspension low at PDI. Technical Background: Suspension found low at PDI diagnostic log required prior to conducting any diagnosis.

2080544/1

Service Bulletin/Repair Instructions

My Bentley App Studio Store Not Accessible. Customer Statement: The customer may report that the My Bentley App Studio app store is unavailable within the infotainment system. All previously pre downloaded apps continue to work normally.

2080560/1

Service Bulletin/Repair Instructions

Underside of front bumper damaged at PDI | Continental GT/GTC/Flying Spur | 25- 26MY. Condition: Vehicle delivered with damage to the underside of the front bumper at PDI. Technical Background: Underside of the front bumper found to be damaged at PDI diagnostic log required prior to conducting any diagnosis.

2068946/11

Service Bulletin/Repair Instructions

Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

2077696/8

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25 /10). Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077308/8

Service Campaign

Baseline Software Update from BiL 5.2.1 to BiL 5.3.1 v2 (NAR Only) (SC25/07). Technical background: Software updates must be applied to update the vehicles Baseline Level. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077545/5

Service Bulletin/Repair Instructions

Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY. Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.

2075311/23

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24 /25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2077315/12

Service Campaign

Software Update | BiL 5.3.1 v1 to v2 | Continental GT/GTC | 25MY (SC25/09). Software updates must be applied to update the vehicles Baseline. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2078259/6

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/20). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2061195/4

Service Bulletin/Repair Instructions

Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.

2076757/3

Service Bulletin/Repair Instructions

Creaking From the Rear of the Vehicle - Diagonal Strut Brace Bolt Loose.

2078395/2

Service Bulletin/Repair Instructions

Service info: Leather Damage/Anomalies | All Models

2028808/9

Service Bulletin/Repair Instructions

Service info: Engine oil - Specific oil type and oil consumption reference. Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering

2051187/12

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)

2052785/10

Service Bulletin/Repair Instructions

Brake noise identification

2056407/7

Service Bulletin/Repair Instructions

Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system

2057978/9

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment

2063855/12

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5

2068273/5

Service Bulletin/Repair Instructions

Multiple random misfired evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)

2074951/3

Service Bulletin/Repair Instructions

Brake noise identification

2074954/3

Service Bulletin/Repair Instructions

Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system

2074960/3

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support

2074962/3

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment

2074963/3

Service Bulletin/Repair Instructions

Engine Oil - Consumption - V8 Kovomo. Condition: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires “topping up” between services Excessive engine oil consumption

2075331/3

Service Bulletin/Repair Instructions

Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s).

2075786/2

Service Bulletin/Repair Instructions

Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.

2076757/2

Service Bulletin/Repair Instructions

Creaking From the Rear of the Vehicle - Diagonal Strut Brace Bolt Loose.

2077094/2

Service Bulletin/Repair Instructions

Earth Stud Anomalies | 25MY. Technical Background: If any contamination or incorrect assembly issues on an earth stud are found. Before any rework is carried out an image of the issue is required to help with root cause analysis.

2077529/3

Service Bulletin/Repair Instructions

Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.

2028794/9

Service Bulletin/Repair Instructions

Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems

2063651/5

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s)

2064337/4

Service Bulletin/Repair Instructions

Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.

2065895/6

Service Bulletin/Repair Instructions

Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle.

2073377/3

Service Bulletin/Repair Instructions

TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.

2074950/3

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)

2074952/3

Service Bulletin/Repair Instructions

Multiple Random Misfire Evident at PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit

2074955/3

Service Bulletin/Repair Instructions

Lock set ordering process - MUST BE FOLLOWED WHEN ORDERING REPLACEMENT VEHICLE LOCKSETS

2074956/3

Service Bulletin/Repair Instructions

Testing electrical circuits - Diagnosis guidelines - Training videos. Workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked

2074957/3

Service Bulletin/Repair Instructions

Grease evident at the front lower ball joint bellows.

2074958/3

Service Bulletin/Repair Instructions

HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin

2074959/3

Service Bulletin/Repair Instructions

My Bentley connected App - Pairing code is not functional. Customer statement: The My Bentley connected in car services personalisation feature does no longer function.

2074961/3

Service Bulletin/Repair Instructions

Windscreen replacement criteria whilst under manufacturers warranty. Condition: Windscreen cracked/damaged

2074966/3

Service Bulletin/Repair Instructions

EPB fault warning within the DIP - DTC's stored in address 03 - C100C01 and C1246F9. Condition: EPB fault warning within the DIP with one or both DTC’s as listed below: C100C01: Electro-mechanical parking brake button electrical error And/or C1246F9: Electromechanical parking brake Button interruption.

2074967/3

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s)

2074969/3

Service Bulletin/Repair Instructions

Suspicion that control units or services have been influenced by third parties.

2074971/3

Service Bulletin/Repair Instructions

Fitment of control modules from donor vehicles for test purposes.

2074972/3

Service Bulletin/Repair Instructions

Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.

2075023/4

Service Bulletin/Repair Instructions

Issues with mobile phone wireless charging - Wireless charging does not work

2075127/3

Service Bulletin/Repair Instructions

Speaker Replacement - Diagnostic checks. Condition: Audio output from speakers is distorted

2075532/3

Service Bulletin/Repair Instructions

Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F. Condition: • Bentley Rotational Display (BRD) operational issues • Mechanical malfunction DTC B140107 evident within 005F

2075601/3

Service Bulletin/Repair Instructions

Outer dashboard speaker grille lifted / Incorrect flushness

2075693/3

Service Bulletin/Repair Instructions

Rattle / Creak from the dashboard demister panel.

2075712/2

Service Bulletin/Repair Instructions

Front carpets / Mats wet - Musty smell in the cabin - Suspected leak from the water and condensate drains.

2075713/2

Service Bulletin/Repair Instructions

Water ingress into the front cabin footwell/bulkhead - Glass misting on the inside - Front carpets/mats wet

2075740/2

Service Bulletin/Repair Instructions

Bentley Rotational Display (BRD) clashing with the switch pack during rotation.

2076695/4

Service Bulletin/Repair Instructions

Showroom Charging Instructions | Continental GT/GTC and Flying Spur | 25MY. Condition: 12v battery voltage drops when on showroom display.

2076718/2

Service Bulletin/Repair Instructions

Air spring fault finding guidelines - 25MY. Bentley vehicles which are applicable to this TPI are fitted with air springs as part of the suspension system. Should air leak from the air spring dampers, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty.

2076720/2

Service Bulletin/Repair Instructions

Front Seat Squab Creak Condition: Creak from the front seats when the occupant shifts their weight within the seat squab.

2076731/3

Service Bulletin/Repair Instructions

New Continental GT/GTC & Flying Spur - TPMs DTC 11F0F0 - Static Calibration at PDI. Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI

2076754/2

Service Bulletin/Repair Instructions

New Continental GT/GTC & Flying Spur Front and Rear Exterior Lighting Steamed Up /Leaks. Customer statement: The lens of the headlight, front fog lamp or tail light is steamed up/damp from the inside with minor drips.

2077318/2

Service Bulletin/Repair Instructions

Bentayga, Continental GT/C and Flying Spur 25 Model Year - Garage Door Opener Programming Procedure. Condition: Incomplete or missing garage door operation and programming instructions in owner’s manual for 2025 Model year vehicles. HomeLink instructional video is not current for all 2025 Model year .

2077461/2

Service Bulletin/Repair Instructions

Mulliner Brake Calipers | Continental GT/GTC and Flying Spur | 25MY. Condition: Absence of colour coded fixings and connecting lines on the rear brake calipers

2077651/2

Service Bulletin/Repair Instructions

Headlamp Switch inoperative - Numerous DTC's | Continental GT/GTC/Flying Spur | 25MY. Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)

2078100/2

Service Bulletin/Repair Instructions

Installation List Pop Up When Using ODIS S | Continental GT/GTC/Flying Spur | 25MY.

2075920/3

Service Bulletin/Repair Instructions

Sporadic Diagnostic Trouble Codes (DTC’s) stored in Diagnostic Address 03 - 5F - 09 - 19 - 44 - 74 or D4 - D5. Condition: The operative may discover one or a combination of the DTC’s shown within the attached document whilst conducting a Guided Fault Finding (GFF) sweep

2078780/3

Service Campaign

Oil Cap Specification Verification | 25-26MY (SC25/38). Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation, and may therefore fall short of customer delivery expectations.

2078190/3

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Evaporator leak | Continental GT/GTC/Flying Spur | 18 - 26MY. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2068946/10

Service Bulletin/Repair Instructions

Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

2075821/4

Service Bulletin/Repair Instructions

Window Drop Glass Operation | Continental GT/GTC | 25-26MY. Condition: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2078780/2

Service Campaign

Oil Cap Specification Verification | 25-26MY (SC25/38). Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation and may therefore fall short of customer delivery expectations.

2071131/5

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.

2074953/4

Service Bulletin/Repair Instructions

My Bentley - Connected services. Technical Background: Most queries and complaints regarding My Bentley connected servicescan be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required.

2078912/2

Service Bulletin/Repair Instructions

DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: Yellow gearbox malfunction warning displayed on the Driver’s Instrument Panel (DIP).

2079041/1

Service Bulletin/Repair Instructions

DTC P0C4700 – Hybrid/High Voltage Battery Coolant Pump | Continental GT/GTC/Flying Spur | 25-26MY. Customer findings: Customer reports an electrical malfunction resulting in the vehicle being unable to start or drive.

2078962/2

Service Bulletin/Repair Instructions

ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.

2079155/2

Service Bulletin/Repair Instructions

DTC P2EB700: 'Replace 12V Battery' stored in address 001 | Continental GT/GTC/Flying Spur | 25MY. Customer Statement: This DTC does not produce a customer-facing MIL (Malfunction Indicator Lamp). No warning is visible to the driver.

2078395/1

Service Bulletin/Repair Instructions

Service info: Leather Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.

2078983/1

Service Bulletin/Repair Instructions

12v Battery Compatibility | Continental GT/GTC/Flying Spur | 25MY. This TPI is intended to give definitive guidance on the installation of the latest 12v battery in 25MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.

2078985/1

Service Bulletin/Repair Instructions

Weather Thumbnail Shows Error Message | All Models | 25-26MY. Condition: The customer may report that the weather app thumbnail on the MMI home screen displays the message 'An error occurred,'

2077696/7

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25 /10). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077315/11

Service Campaign

Software Update | BiL 5.3.1 v1 to v2 | Continental GT/GTC | 25MY (SC25/09). Technical background: Software updates must be applied to update the vehicles Baseline. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2078462/1

Service Campaign

Front Airspring - Retaining ring check | Continental GT/GTC/Flying Spur | 25MY (SC25 /35). This campaign requires the inspection of the retaining ring ‘A’ shown below, and if it is not correctly fitted, the affected air spring damper must be replaced to ensure correct operation of the vehicle.

2078773/1

Service Bulletin/Repair Instructions

Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Condition: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.

2078912/1

Service Bulletin/Repair Instructions

DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: Yellow gearbox malfunction warning displayed on the Driver’s Instrument Panel (DIP).

2078962/1

Service Bulletin/Repair Instructions

ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.

2077545/3

Service Bulletin/Repair Instructions

Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY. Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.

2077315/10

Service Campaign

Software Update | BiL 5.3.1 v1 to v2 | Continental GT/GTC | 25MY (SC25/09). The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2078780/1

Service Campaign

Oil Cap Specification Verification | 25-26MY (SC25/38). Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version

2075311/22

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24 /25) Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2078259/5

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/20) The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2075821/3

Service Bulletin/Repair Instructions

Window Drop Glass Operation | Continental GT/GTC | 25-26MY. Condition: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2075920/2

Service Bulletin/Repair Instructions

Sporadic Diagnostic Trouble Codes (DTC’s) stored in Diagnostic Address 03 - 5F - 09 - 19 - 44 - 74 or D4 - D5.

2078265/1

Service Bulletin/Repair Instructions

Air Suspension Warnings - EFP does not communicate with ODIS | Continental GT/GTC /Flying Spur | 25MY. Customer states one of the following intermittent concerns: • Red Air Suspension warning on the instrument cluster. • Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster.

2075311/20

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24 /25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function.

2077308/7

Service Campaign

Baseline Software Update from BiL 5.2.1 to BiL 5.3.1 v2 (NAR Only) (SC25/07). Technical background: Software updates must be applied to update the vehicles Baseline Level.

2077315/9

Service Campaign

Software Update | BiL 5.3.1 v1 to v2 | Continental GT/GTC | 25MY (SC25/09). Technical background: Software updates must be applied to update the vehicles Baseline

2078259/3

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/20). Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL).

2075311/19

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function.

2078190/1

Service Bulletin/Repair Instructions

AC System not Cooling - HVAC Evaporator leak | Continental GT/GTC/Flying Spur | 18 - 25MY. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2078259/2

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/20). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2077308/6

Service Campaign

Baseline Software Update from BiL 5.2.1 to BiL 5.3.1 v2 (NAR Only) (SC25/07). Software updates must be applied to update the vehicles Baseline Level. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077867/1

Service Campaign

Limited Key Fob Range | Continental GT/GTC/Flying Spur | 25MY (SC25/29). The key fob is designed to have an operational working range of up to a maximum of 40 metres away from the vehicle, however on specific vehicles it fails to do so and can only operate up to a range of 5 metres. The reason for this is due to the central locking antenna short circuiting to ground. This is due to a defective Body Control Module (BCM) (Part 99207064 FK) which is missing component R15.

2078259/1

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/20). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2075311/18

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function.

2077696/6

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25/10). Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2078159/3

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/17)

2078158/2

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/18). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2078159/2

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/17). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2078156/1

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC | 25MY (SC25/19). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2078158/1

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/18). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2078159/1

Service Campaign

BiL 105.7 Software Update | OBC & Window Drop Glass | Continental GT/GTC/Flying Spur | 25MY (SC25/17). The software update corrects incorrect behaviour where the vehicles on board charger (OBC) depletes the state of charge of the vehicles 12v battery while the car is plugged into HV charge.

2075786/1

Service Bulletin/Repair Instructions

Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.

2075311/17

Service Bulletin/Repair Instructions

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side. The software eliminates the rear window short drop function.

2075821/2

Service Bulletin/Repair Instructions

Window Drop Glass Operation | Continental GT/GTC | 25MY. Condition: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2076130/2

Service Campaign

Undertray Check | Continental GT/GTC | 25MY (SC24/32)

2076695/3

Service Bulletin/Repair Instructions

Showroom Charging Instructions | Continental GT/GTC and Flying Spur | 25MY. Condition: 12v battery voltage drops when on showroom display. Technical Background: To preserve the life of the 12v battery and to ensure it does not go flat, please follow the process described in the measure section.

2077519/2

Service Bulletin/Repair Instructions

Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.

2077545/1

Service Bulletin/Repair Instructions

Sporadic All-Wheel Drive Warning | Continental GT/GTC and Flying Spur | 25MY. Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster

2077696/5

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25/10). Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077529/2

Service Campaign

Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.

2075311/16

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2076943/7

Service Campaign

BiL 5.2.1 Thermal Management ECU Update (NAR) | Continental GT/GTC and Flying Spur | 25MY. Technical background Software updates must be applied to update the vehicles ZDC data for the thermal management ECU. The update corrects DTC in TME (Address 00C5) for P2CD400: A/C Refrigerant Pressure Sensor "A"/"B" Correlation.

2077308/5

Service Campaign

Baseline Software Update from BiL 5.2.1 to BiL 5.3.1 v2 (NAR Only) (SC25/07). Technical background: Software updates must be applied to update the vehicles Baseline Level. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077315/8

Service Campaign

Software Update | BiL 5.3.1 v1 to v2 | Continental GT/GTC | 25MY (SC25/09). Technical background: Software updates must be applied to update the vehicles Baseline. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077696/4

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25/10). Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2075311/15

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2077696/3

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25/10). Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2076754/1

Service Bulletin/Repair Instructions

New Continental GT/GTC & Flying Spur Front and Rear Exterior Lighting Steamed Up/Leaks.

2077461/1

Service Bulletin/Repair Instructions

Mulliner Brake Calipers | Continental GT/GTC and Flying Spur | 25MY. Technical Background: The absence of colour coded fixings and connecting lines is a normal variation and does not indicate a missing component or assembly issue.

2077494/1

Service Bulletin/Repair Instructions

Number Plate Plinth Rework | Continental GT/GTC | 25MY.

2077519/1

Service Bulletin/Repair Instructions

Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness

2077651/1

Service Bulletin/Repair Instructions

Headlamp Switch inoperative - Numerous DTC's | Continental GT/GTC/Flying Spur | 25MY. Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)

2076757/1

Service Bulletin/Repair Instructions

Creaking From the Rear of the Vehicle - Diagonal Strut Brace Bolt Loose.

2077094/1

Service Bulletin/Repair Instructions

Earth Stud Anomalies | 25MY

2077529/1

Service Bulletin/Repair Instructions

Seat Fans Inoperative | All Models | 17-25MY

2075311/14

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2077315/7

Service Campaign

Software Update | BiL 5.3.1 v1 to v2 | Continental GT/GTC | 25MY (SC25/09). Software updates must be applied to update the vehicles Baseline. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077696/2

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25/10). Technical background Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2075311/13

Service Campaign

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side. The software eliminates the rear window short drop function.

2076695/2

Service Bulletin/Repair Instructions

Showroom Charging Instructions | Continental GT/GTC and Flying Spur | 25MY. Condition: 12v battery voltage drops when on showroom display. Technical Background: To preserve the life of the 12v battery and to ensure it does not go flat, please follow the process described in the measure section

2077696/1

Service Campaign

Software Update | BJB and HV ECUs | Continental GT/GTC/Flying Spur | 25MY (SC25/10). Technical background: Software updates must be applied to update the vehicles Baseline Integration Level (BiL). The software update corrects the following Diagnostic trouble codes (DTCs): • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2077712/1

Service Campaign

W12 Software Update Package (NAR Only) | Continental GT/GTC/Flying Spur | 24MY (SC25/12).

2075311/11

Service Campaign

Software Update | Rear Door Control Module Update (00BB and 00BC) | Continental GT/GTC | 25MY (SC24/25). Remedy: All instructions within the Work section must be conducted as detailed Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2075311/12

Service Campaign

Software Update | Rear Door Control Module Update (00BB and 00BC) | Continental GT/GTC | 25MY (SC24/25). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side. The software eliminates the rear window short drop function.

2076943/6

Service Campaign

BiL 5.2.1 Thermal Management ECU Update (NAR) | Continental GT/GTC and Flying Spur | 25MY. Technical background: Software updates must be applied to update the vehicles ZDC data for the thermal management ECU. The update corrects DTC in TME (Address 00C5) for P2CD400: A/C Refrigerant Pressure Sensor "A"/"B" Correlation.

2077308/4

Service Campaign

Baseline Software Update from BiL 5.2.1 to BiL 5.3.1 v2 (NAR Only) (SC25/07). Technical background: Software updates must be applied to update the vehicles Baseline Level. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2076720/1

Service Bulletin/Repair Instructions

Front Seat Squab Creak. Condition: Creak from the front seats when the occupant shifts their weight within the seat squab.

2077033/1

Service Bulletin/Repair Instructions

Engine MIL on DIP and P057F00 in Battery Regulation | Continental GT/GTC and Flying Spur | 25MY. Condition: There is an engine MIL present on the DIP and DTCs present in the Engine ECU and in the High Voltage Battery Regulation ECU Technical Background: When diagnosing a MIL on the DIP, please ensure the instructions in the measure section are followed.

2077217/1

Service Campaign

Incorrect wheel bolt cap kits (SC25/06). Technical background: On all affected vehicles the wheel bolt cover cap kit supplied in the dealer kit bag for specific BY636 25MY vehicles (wheel style dependant) do not fit the wheel bolts. Testing found that the cap kit 8w0.600.026.E was unsuitable and the caps do not fit on to the bolt. To fix this Bentley has reverted to current cap kit 36A.600.026.B.

2077308/3

Service Campaign

Baseline Software Update from BiL 5.2.1 to BiL 5.3.1 v2 (NAR Only) (SC25/07). Technical background: Software updates must be applied to update the vehicles Baseline Level.

2077315/4

Service Campaign

Software Update | BiL 5.3.1 v1 to v2 | Continental GT/GTC | 25MY (SC25/09). Technical background: Software updates must be applied to update the vehicles Baseline. The software update corrects the following Diagnostic trouble codes: • P060100: High Voltage Battery (Address 008C) Internal Control Module Memory Checksum Error • P057F00: Battery "A" State of Charge Performance, B11B300 Igniter for high voltage battery interrupt • P0A0B00: High Voltage System Interlock Circuit Performance (HVIL).

2051187/11

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)

2077308/1

Service Campaign

Baseline Software Update from BiL 5.2.1 to BiL 5.3.1 v2 (NAR Only) (SC25/07).

2077315/2

Service Campaign

Baseline Software Update from BiL 5.3.1 v1 to v2 (SC25/09)

2075311/9

Service Campaign

Software update for the rear door control modules - 00BB and 00BC - 25MY (SC24/25). Remedy: All instructions within the Work section must be conducted as detailed Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2076731/2

Service Bulletin/Repair Instructions

New Continental GT/GTC & Flying Spur - TPMs DTC 11F0F0 - Static Calibration at PDI. Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI. During the road test, the vehicle is unable to learn the tyre pressures.

2076943/5

Service Campaign

BiL 5.2.1 Thermal Management ECU Update (NAR). Technical background: Software updates must be applied to update the vehicles ZDC data.

2077315/1

Service Campaign

Baseline Software Update from BiL 5.3.1 v1 to v2 (SC25/09).

2077318/1

Service Bulletin/Repair Instructions

Bentayga, Continental GT/C and Flying Spur 25 Model Year - Garage Door Opener Programming Procedure.

2076718/1

Service Bulletin/Repair Instructions

Air spring fault finding guidelines - 25MY Condition: The front and/or rear suspension appears to have dropped.

2075311/8

Service Campaign

Software update for the rear door control modules - 00BB and 00BC - 25MY (SC24/25). Remedy: All instructions within the Work section must be conducted as detailed Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2068273/4

Service Bulletin/Repair Instructions

Multiple random misfires evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)

2075311/7

Service Campaign

Software update for the rear door control modules - 00BB and 00BC - 25MY (SC24/25). Remedy: All instructions within the Work section must be conducted as detailed Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function

2076943/3

Service Campaign

BiL 5.2.1 Thermal Management ECU Update (NAR). Technical background: Software updates must be applied to update the vehicles ZDC data.

2071131/3

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Condition: In some cases, Measured value traces may be requested in XML format for analysis by Product Support

2028794/8

Service Bulletin/Repair Instructions

Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems Demineralised water according to standard VDE 0510 meets all requirements and can be purchased worldwide Therefore undiluted coolant should be mixed in the correct ratio using demineralised water as detailed in Elsa Pro coolant specification, this will detail the ratio and type of coolant to use The use of desalinated water in the engine cooling system is specifically prohibited

2057978/8

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment. Condition: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.

2064337/3

Service Bulletin/Repair Instructions

Usage of E10 fuel. Condition: In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI Technical Background: Details on the introduction of E10 fuel which contains 10% ethanol and its usage on Bentley products • All vehicles produced post 1990 Model year can be run using E10 fuel However • All vehicles produced before 1990 Model year MUST NOT use E10 fuel

2028808/8

Service Bulletin/Repair Instructions

Service info: Engine oil - Specific oil type and oil consumption reference. Condition: Engine oil level requires top up between services Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering

2076943/2

Service Campaign

BiL 5.2.1 Thermal Management ECU Update (NAR). Technical background: Software updates must be applied to update the vehicles ZDC data.

2063855/11

Service Bulletin/Repair Instructions

DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5

2075311/6

Service Campaign

Software update for the rear door control modules - 00BB and 00BC - 25MY (SC24/25).

2076647/5

Service Campaign

Baseline Software Update from BiL 5.1 to BiL 5.2 to BiL 5.2.1 Update (NAR Only)

2075821/1

Service Bulletin/Repair Instructions

New Continental GT and New Continental GTC - Window drop glass operation. Condition: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings

2076731/1

Service Bulletin/Repair Instructions

New Continental GT/GTC & Flying Spur - TPMs DTC 11F0F0 - Static Calibration at PDI. Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI

2056407/6

Service Bulletin/Repair Instructions

Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.

2063017/4

Service Bulletin/Repair Instructions

Road wheel inspection procedure. Condition: In the event a complaint is received regarding road wheel/s condition for example: • Scratches • Corrosion • Damage • Blemishes • Chipping

2063651/4

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s)

2064648/5

Service Bulletin/Repair Instructions

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction

2068946/9

Service Bulletin/Repair Instructions

DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

2073377/2

Service Bulletin/Repair Instructions

TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.

2052785/9

Service Bulletin/Repair Instructions

Brake noise identification. Technical Background: Brake noises can be attributed to many causes, the most common causes are as follows: • Brake discs or pads are close to their wear limit • New brake pads and/or discs have not been properly bedded in after installation • Aftermarket pads or discs are installed • There is debris such as small stones, grit, road salt or sand between the brake disc and pad • Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time

2075311/5

Service Campaign

Software update for the rear door control modules - 00BB and 00BC - 25MY (SC24/25).

2076398/1

Service Campaign

Incorrect owners manual (SC24/37). Technical background: Some vehicles may contain the incorrect variant of handbook for the model that it represents Remedy: Replace the handbook kit if incorrect

2076695/1

Service Bulletin/Repair Instructions

Showroom Charging Instructions. To preserve the life of the 12V battery and to ensure it does not go flat, follow the process described in the measure section.

2076943/1

Service Campaign

BiL 5.2.1 Thermal Management ECU Update (NAR)

2075311/4

Service Campaign

Software update for the rear door control modules - 00BB and 00BC - 25MY (SC24/25).

2075311/2

Service Campaign

Software update for the rear door control modules - 00BB and 00BC - 25MY (SC24/25).

2074835/2

Service Bulletin/Repair Instructions

Calendar function - No longer available. Technical background: The “Calendar” service is no longer available as the service has been deactivated for technical reasons; this applies to all vehicles. The possibility of reactivating it is currently being evaluated

2074950/2

Service Bulletin/Repair Instructions

Poor Engine Running Complaints (Misfires). Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)

2074952/2

Service Bulletin/Repair Instructions

Multiple Random Misfire Evident at PDI. Customer statement / workshop findings: Multiple random cylinder misfire DTCs detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit

2074953/2

Service Bulletin/Repair Instructions

My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services. Technical background: Most queries and complaints regarding My Bentley connected services can be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required.

2074954/2

Service Bulletin/Repair Instructions

Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.

2074955/2

Service Bulletin/Repair Instructions

Lock set ordering process - MUST BE FOLLOWED WHEN ORDERING REPLACEMENT VEHICLE LOCKSETS.

2074956/2

Service Bulletin/Repair Instructions

Testing electrical circuits - Diagnosis guidelines - Training videos. Workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked.

2074957/2

Service Bulletin/Repair Instructions

Grease evident at the front lower ball joint bellows. Customer statement / workshop findings: Grease evident on or around the front axle lower ball joint bellows In the event the symptom is as described, the operative should carry out the instructions within the Measure section.

2074958/2

Service Bulletin/Repair Instructions

HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines.

2074959/2

Service Bulletin/Repair Instructions

My Bentley connected App - Pairing code is not functional. Customer statement: The My Bentley connected in car services personalisation feature does no longer function. The in car services personalisation function can be found by navigating through the screen menu

2074960/2

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Customer statement / workshop findings: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis Product Support will advise regarding the Measured values and cycle time required

2074962/2

Service Bulletin/Repair Instructions

Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.

2074963/2

Service Bulletin/Repair Instructions

Engine Oil - Consumption - V8 Kovomo. Customer statement / workshop findings: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires “topping up” between services Excessive engine oil consumption

2074966/2

Service Bulletin/Repair Instructions

EPB fault warning within the DIP - DTC’s stored in address 03 - C100C01 and C1246F9. Customer statement / workshop findings: EPB fault warning within the DIP with one or both DTC’s as listed below: C100C01: Electro-mechanical parking brake button electrical error And/or C1246F9: Electromechanical parking brake Button interruption.

2074967/2

Service Bulletin/Repair Instructions

Tyre tread/sidewall crack(s).

2074969/2

Service Bulletin/Repair Instructions

Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed.

2074971/2

Service Bulletin/Repair Instructions

Fitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: Refer to the Technical background section before considering the fitment of control modules from donor vehicles for test purposes

2074972/2

Service Bulletin/Repair Instructions

Usage of E10 fuel. Customer statement / workshop findings: In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.

2075023/3

Service Bulletin/Repair Instructions

Issues with mobile phone wireless charging - Wireless charging does not work

2075127/2

Service Bulletin/Repair Instructions

Speaker Replacement - Diagnostic checks

2075532/2

Service Bulletin/Repair Instructions

Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F. Customer statement / workshop findings: • Bentley Rotational Display (BRD) operational issues • Mechanical malfunction DTC B140107 evident within 005F

2075601/2

Service Bulletin/Repair Instructions

Outer dashboard speaker grille lifted / Incorrect flushness. Customer statement / workshop findings: Outer demister panel (speaker grille) lifted / Incorrect flushness.

2075712/1

Service Bulletin/Repair Instructions

Front carpets / Mats wet - Musty smell in the cabin - Suspected leak from the water and condensate drains. Customer statement: Water ingress into the left and/or right hand foot well. Front carpets and/or foot mats are wet. Musty smell in the cabin.

2075740/1

Service Bulletin/Repair Instructions

Bentley Rotational Display (BRD) clashing with the switch pack during rotation

2075920/1

Service Bulletin/Repair Instructions

Sporadic Diagnostic Trouble Codes (DTC’s) stored in Diagnostic Address 03 - 09 - 19 - 44 - 74 or D4 - D5. Customer statement / workshop findings: The operative may discover one or a combination of the DTC’s shown within the attached document whilst conducting a Guided Fault Finding (GFF) sweep.

2074951/2

Service Bulletin/Repair Instructions

Brake noise identification

2074961/2

Service Bulletin/Repair Instructions

Windscreen replacement criteria whilst under manufacturers warranty. Customer statement / workshop findings: Windscreen cracked/damaged.

2074973/2

Service Bulletin/Repair Instructions

Tweed interior trim - Cleaning advice.

2075693/2

Service Bulletin/Repair Instructions

Rattle / Creak from the dashboard demister panel

2075713/1

Service Bulletin/Repair Instructions

Water ingress into the front cabin footwell/bulkhead - Glass misting on the inside - Front carpets/mats wet.

2076130/1

Service Campaign

Undertray Check (SC24/34). Technical background: There is a small possibility that on some vehicles, there is a fitment issue with the undertray which could be caused by any of the below reasons in the ‘Work’ section.

2071131/2

Service Bulletin/Repair Instructions

Measured values - Cycle recording instructions. Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis.

2074906/2

Service Campaign

Continental GT & GTC - 25MY Settings Update (SC24/23). Technical background It is necessary for the current 25 model year facelift vehicles to have the battery data added manually due to erroneous coding. Some vehicles also experience a loss of basic settings within the driver’s seat, resulting in the seat not operating as expected

2074835/1

Service Bulletin/Repair Instructions

Calendar function - No longer available. Technical background: The “Calendar” service is no longer available as the service has been deactivated for technical reasons; this applies to all vehicles. The possibility of reactivating it is currently being evaluated.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.