Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2080872/3
HVAC Auto Fan - Auto Function Not Operating Correctly l Cont GT/C, Flying Spur. Customer Statement: Customers may report that the HVAC Auto function is not operating as intended. When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected
2083066/1
Drive system fault - Camshaft position sensor DTC. Customer may state following concerns: Drive system fault on the dashboard Abnormal engine noise on engine start-up
2057841/5
Windscreen replacement criteria whilst under manufacturers warranty.
2078038/5
Service info: Paint Damage/Anomalies | All Models
2082051/3
12V Battery Compatibility | Continental GT/GTC/Flying Spur | 26MY. Customer statement / workshop findings: This TPI is intended to give definitive guidance on the installation of the latest 12V battery in 26MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.
2083061/1
Real Wear Setup and Guide using VYSOR
2078265/3
All wheel drive, air suspension and differential warning on DIP DTC U013200 is present in 0019. Customer states one of the following intermittent concerns: • Red Air Suspension warning on the instrument cluster. • Amber warnings for Sports Differential and Bentley Dynamic Ride on the instrument cluster
2078395/3
Service info: Leather Damage/Anomalies | All Models
2078962/7
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2080242/3
Drive System Fault in Kombi with DTC P0C5100 present | Continental GT/GTC/Flying Spur.
2078962/6
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
2051562/17
12 volt - Battery condition checks - Battery replacement requirements
2055036/9
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services.
2071933/5
Headlamp Control Unit Replacement | Bentayga and Flying Spur. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
2078190/7
AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2078962/5
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
2028794/10
Engine coolant mixture - Restrictions on use of desalinated water.
2057978/10
Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.
2063729/6
Fitment of control modules from donor vehicles for test purposes.
2064648/7
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction
2068946/12
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2073377/4
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2077519/4
Exterior Gap and Profile Information. Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2078038/4
Service info: Paint Damage/Anomalies | All Models
2078773/2
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Customer statement / workshop findings: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
2079835/2
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).
2080097/2
Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.
2080680/2
Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
2080757/2
TSR Media, Radio and Audio Output - Not Functional. Customers may report one or more of the following: • Touch Screen Remote (TSR) media interface is nonfunctional. • No audio output from radio, media sources, or system sounds.
2080795/2
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials
2080814/2
Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.
2080901/2
Sporadic entries - Nano connector contact testing. Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.
2080955/2
Guide on My Bentley App - Error MBB.HTTP.2 When Using Remote Services. Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.
2081198/2
BYOC Tablets - USB Media Source Not Available (NAR Only). Customer Statement: The customer may report that Rear Seat Entertainment BYOC tablets cannot play content from a USBC memory stick because the USB source does not appear in the source menu.
2081440/4
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI).
2081468/2
Paint Surface Marking After Storage Customer statement / workshop findings: Concerns may be raised regarding surface marking on painted panels, including dull areas, cloudy patches, or pressure related patterns. These cases typically involve vehicles stored for extended periods with transport protection still fitted, allowing moisture or localised pressure to alter the appearance of the paint finish.
2081721/2
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints. Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.
2082051/2
12V Battery Compatibility | Continental GT/GTC/Flying Spur | 26MY This TPI is intended to give definitive guidance on the installation of the latest 12V battery in 26MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality
2028808/10
Service info: Engine oil – Specific oil type and oil consumption reference.
2051187/13
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2063855/13
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement / workshop findings: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2068273/6
Multiple random misfires evident during PDI.
2075331/5
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module (s)
2075786/3
Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2080625/2
Connectivity Issue – 2.4 GHz Wi-Fi Browsing Not Possible via Vehicle Hotspot. Customer statement / workshop findings: When connected to the vehicle hotspot using the 2.4 GHz Wi-Fi band, web browsing on mobile devices may not function. This condition does not affect Android Auto or Apple CarPlay, and the 5 GHz Wi-Fi band operates normally
2082626/1
Remote Park Assist (RPA) - Activation and Troubleshooting Guidance.
2071131/6
Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis
2077545/8
Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY. Customer statement / workshop findings: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.
2082319/1
Wi‑Fi and Apple CarPlay Connectivity Not Available or Intermittent Customer Statement: Customers may report that the WiFi symbol is greyed out, a mobile device cannot be connected, and Apple CarPlay connectivity is intermittent or unavailable.
2080872/2
HVAC Auto Fan - Auto Function Not Operating Correctly Customer Statement Customers may report that the HVAC Auto function is not operating as intended. When Auto mode is selected, the air conditioning system remains at the lowest fan speed only. Instead of adjusting automatically, the fan does not increase speed as expected.
2082051/1
12V Battery Compatibility | Continental GT/GTC/Flying Spur | 26MY Customer statement / workshop findings: This TPI is intended to give definitive guidance on the installation of the latest 12V battery in 26MY vehicles. The need for clarity arises due to software dependencies that affect battery approval and functionality.
2082002/1
B200FFE - Internal Malfunction Logged in Sway Stablization Control Units (00D4/00D5). Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address: • Front Sway Stablization Control Unit (00D4)Or • Rear Sway Stablization Control Unit (00D5)
2075693/4
Rattle / Creak from the dashboard demister panel.
2082062/1
Front Axle Drive Shaft Thread Length Check (Service Inspection Instruction) | Continental GT /GTC/Flying Spur.
2074992/3
Flying B mascot clear wings replacement procedure. Customer statement / workshop findings: One or both of the Flying B mascot clear wings are missing
2078190/6
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2081440/3
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI)
2081987/1
Panorama Sliding Sunroof - Creaking Noise from Rear Rail Area | Flying Spur
2078038/3
Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes
2078866/5
DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.
2081440/2
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI).
2063729/5
Fitment of control modules from donor vehicles for test purposes. Technical background If an issue is suspected for one of the control modules listed below: • Onboard supply control unit (J519) • Convenience system central control unit (J393) • Data bus diagnostics interface (J533) • Control unit 1 for Information Electronics (J794) • Control unit in dash panel insert (J285) • Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query.
2081721/1
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints Customer Statement The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.
2051562/16
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
2076695/5
Showroom Charging Instructions | Continental GT/GTC and Flying Spur Technical background: To preserve the life of the 12v battery and to ensure it does not go flat, please follow the process described in the measure section.
2078866/4
DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.
2081468/1
Paint Surface Marking After Storage. Customer statement / workshop findings Concerns may be raised regarding surface marking on painted panels, including dull areas, cloudy patches, or pressure related patterns. These cases typically involve vehicles stored for extended periods with transport protection still fitted, allowing moisture or localised pressure to alter the appearance of the paint finish. An example is shown below.
2081472/1
Water Ingress in the Door Infill Panel Area | Flying Spur Customers may report one or more of the following concerns: • Evidence of water ingress into the cabin, typically visible on or around the lower door trim area. • Damp carpet or moisture traces following rainfall or vehicle washing
2081496/1
Radiator Shell Winged 'B' Badge - Delamination / Sinkage | Flying Spur. Customer Statement: Customers may report that the radiator shell winged “B” badge appears to be sinking into the recess. The badge is loose, lifting, or partially detached. Visual quality concern when viewed from the front of the vehicle.
2081440/1
Foreign Object (Screw) Detected in Tyre During Pre Delivery Inspection (PDI)
2055036/8
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services
2081300/1
Engine Coolant Bypass Valve Control Fault - DTC P268100 with symptom code 32827 evident in address 00C5. Customer Statement: The customer may report that the Engine Malfunction Indicator Lamp (MIL) is illuminated.
2078962/4
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2081102/1
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 V Lithium battery discharged or unserviceable.
2078190/5
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2081198/1
BYOC Tablets - USB Media Source Not Available (NAR Only). The customer may report that Rear Seat Entertainment BYOC tablets cannot play content from a USBC memory stick because the USB source does not appear in the source menu.
2081219/1
Apple CarPlay - Intermittent Disconnection / WiFi Configuration Message. Customers may report one or more of the following symptoms: •Apple CarPlay disconnects intermittently during use. •A WiFi configuration message appears on the MMI screen for approximately 10–15 seconds. •The message may also be displayed while using native vehicle navigation (not CarPlay). •Issue may occur in specific geographic locations.
2080955/1
Guide on My Bentley App - Error MBB.HTTP.2 When Using Remote Services. Customer Statement: Customers may report that the My Bentley App displays an MBB.HTTP.2 error when attempting to use remote services such as Remote Climate or Remote Charging. The functions fail to initiate from the app.
2055036/7
My Bentley - Connected services Customer statement / workshop findings: Complaints relating to My Bentley connected services.
2080097/1
Service info: Conversion of imported vehicles
2080968/1
DTC U115200/09 evident within diagnostic address 0046 (Convenience system central module) Customer Statement: No customer visible warnings are presented, and the customer does not report any functional issues with the vehicle.
2080795/1
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials. Condition: Customers and retailers may raise enquiries regarding the cleaning and appearance of Dinamica interior trim materials. Workshop inspection confirms no material defects, with concerns related solely to approved cleaning and maintenance guidance
2080901/1
Sporadic entries - Nano connector contact testing. Condition: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.
2080753/1
58‑Way Transmission Control Module (TCM) Connector - Terminal Replacement. Customers may report one or more of the following concerns: • Transmission related warning messages displayed in the instrument cluster. • Irregular or unexpected gearshift behaviour. • Intermittent drivability concerns.
2080808/1
Side Mirror - Loud Noise During Folding Operation. Customer Statement: Customers may report a loud or abnormal noise from one side mirror during the automatic folding or unfolding operation.
2080814/1
Service Info: Interior Veneer Replacement. Condition: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.
2078912/3
DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY,. Customer Statement: Yellow gearbox malfunction warning displayed on the Driver’s Instrument Panel (DIP).
2078962/3
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates
2080625/1
Connectivity Issue – 2.4 GHz Wi-Fi Browsing Not Possible via Vehicle Hotspot. Condition: When connected to the vehicle hotspot using the 2.4 GHz Wi-Fi band, web browsing on mobile devices may not function. This condition does not affect Android Auto or Apple CarPlay, and the 5 GHz Wi-Fi band operates normally.
2080757/1
TSR Media, Radio and Audio Output - Not Functional. Customer Statement: Customers may report one or more of the following: • Touch Screen Remote (TSR) media interface is nonfunctional. • No audio output from radio, media sources, or system sounds.
2078866/3
DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.
2062184/10
Electronic Parking Brake (EPB) functionality issues. The following issues could be evident during PDI or found whilst in service: • Electronic Parking Brake (EPB) found not operating to specification • EPB may not hold the car effectively • Parking brake components showing signs of wear • Parking brake warning light may also be evident within the DIP, stating ‘Parking brake fault detected. Stop the vehicle in a safe place and refer to the owner’s manual.’
2080680/1
Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
2078866/2
DTC B1A7BF0 HV Insulation Fault – Red Electrical System Fault | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: The customer may report that a red warning appears on the Driver’s Instrument Panel (DIP) with the message “Safely Stop Vehicle” and an electrical system fault.
2079835/1
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).
2080529/1
Handbook addendum - New Right-to-Repair legislation for Canada (SC25 /50). Canada introduced new Right-to-Repair legislation on 5th October 2025, which requires a new note to customers advising the following: “Bentley does not guarantee the availability of replacement parts, repair services and information necessary to maintain and repair a vehicle” For all Canada specification vehicles, a new addendum has been developed (see the attached examples) which must be installed at the front of the Owner’s handbook.
2078190/4
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2079669/1
Questionnaire For All Technical Connected Car Queries. Condition: This questionnaire is designed to gather all necessary information from retailers before escalating a technical request through DISS for connected car related issues.
2080195/1
Asterix check for My Bentley error - DTC U163D00 evident in 005F. Customer Statement Customers experiencing a “My Bentley error” on the vehicle MIB, and are unable to use any App studio features.
2080474/1
Suspension low at PDI | Continental GT/GTC/Flying Spur | 25-26MY. Condition: Vehicle delivered with suspension low at PDI. Technical Background: Suspension found low at PDI diagnostic log required prior to conducting any diagnosis.
2080544/1
My Bentley App Studio Store Not Accessible. Customer Statement: The customer may report that the My Bentley App Studio app store is unavailable within the infotainment system. All previously pre downloaded apps continue to work normally.
2080560/1
Underside of front bumper damaged at PDI | Continental GT/GTC/Flying Spur | 25- 26MY. Condition: Vehicle delivered with damage to the underside of the front bumper at PDI. Technical Background: Underside of the front bumper found to be damaged at PDI diagnostic log required prior to conducting any diagnosis.
2068946/11
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2077545/5
Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY. Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.
2061195/4
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.
2076757/3
Creaking From the Rear of the Vehicle - Diagonal Strut Brace Bolt Loose.
2078395/2
Service info: Leather Damage/Anomalies | All Models
2028808/9
Service info: Engine oil - Specific oil type and oil consumption reference. Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering
2051187/12
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2052785/10
Brake noise identification
2056407/7
Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
2057978/9
Engine Lubricating Oil - Replenishment
2063855/12
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2068273/5
Multiple random misfired evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2074951/3
Brake noise identification
2074954/3
Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
2074960/3
Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support
2074962/3
Engine Lubricating Oil - Replenishment
2074963/3
Engine Oil - Consumption - V8 Kovomo. Condition: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires “topping up” between services Excessive engine oil consumption
2075331/3
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s).
2075786/2
Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2076757/2
Creaking From the Rear of the Vehicle - Diagonal Strut Brace Bolt Loose.
2077094/2
Earth Stud Anomalies | 25MY. Technical Background: If any contamination or incorrect assembly issues on an earth stud are found. Before any rework is carried out an image of the issue is required to help with root cause analysis.
2077529/3
Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.
2028794/9
Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems
2063651/5
Tyre tread/sidewall crack(s)
2064337/4
Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.
2065895/6
Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle.
2073377/3
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2074835/3
Calendar function - No longer available. Condition: Calendar feature in the MMI does not work although the tile is visible Calendar feature in the ‘MyBentley’ App no longer visible
2074950/3
Poor Engine Running Complaints (Misfires) Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2074952/3
Multiple Random Misfire Evident at PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit
2074955/3
Lock set ordering process - MUST BE FOLLOWED WHEN ORDERING REPLACEMENT VEHICLE LOCKSETS
2074956/3
Testing electrical circuits - Diagnosis guidelines - Training videos. Workshop findings: Technical DISS queries with extended downtime can be caused by incorrect diagnosis and testing of the vehicles electrical circuits In a small number of isolated cases basic electrical faults were found to be overlooked
2074957/3
Grease evident at the front lower ball joint bellows.
2074958/3
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin
2074959/3
My Bentley connected App - Pairing code is not functional. Customer statement: The My Bentley connected in car services personalisation feature does no longer function.
2074961/3
Windscreen replacement criteria whilst under manufacturers warranty. Condition: Windscreen cracked/damaged
2074966/3
EPB fault warning within the DIP - DTC's stored in address 03 - C100C01 and C1246F9. Condition: EPB fault warning within the DIP with one or both DTC’s as listed below: C100C01: Electro-mechanical parking brake button electrical error And/or C1246F9: Electromechanical parking brake Button interruption.
2074967/3
Tyre tread/sidewall crack(s)
2074969/3
Suspicion that control units or services have been influenced by third parties.
2074971/3
Fitment of control modules from donor vehicles for test purposes.
2074972/3
Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.
2075023/4
Issues with mobile phone wireless charging - Wireless charging does not work
2075127/3
Speaker Replacement - Diagnostic checks. Condition: Audio output from speakers is distorted
2075532/3
Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F. Condition: • Bentley Rotational Display (BRD) operational issues • Mechanical malfunction DTC B140107 evident within 005F
2075601/3
Outer dashboard speaker grille lifted / Incorrect flushness
2075693/3
Rattle / Creak from the dashboard demister panel.
2075712/2
Front carpets / Mats wet - Musty smell in the cabin - Suspected leak from the water and condensate drains.
2075713/2
Water ingress into the front cabin footwell/bulkhead - Glass misting on the inside - Front carpets/mats wet
2075740/2
Bentley Rotational Display (BRD) clashing with the switch pack during rotation.
2076695/4
Showroom Charging Instructions | Continental GT/GTC and Flying Spur | 25MY. Condition: 12v battery voltage drops when on showroom display.
2076718/2
Air spring fault finding guidelines - 25MY. Bentley vehicles which are applicable to this TPI are fitted with air springs as part of the suspension system. Should air leak from the air spring dampers, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty.
2076731/3
New Continental GT/GTC & Flying Spur - TPMs DTC 11F0F0 - Static Calibration at PDI. Condition: Tyre pressure monitoring yellow warning light in the driver instrument panel at PDI
2076754/2
New Continental GT/GTC & Flying Spur Front and Rear Exterior Lighting Steamed Up /Leaks. Customer statement: The lens of the headlight, front fog lamp or tail light is steamed up/damp from the inside with minor drips.
2077175/2
Boot hinge access covers | Flying Spur | MY25. Condition: Customer complaint of exposed boot hinge area. Technical Background: Customer feedback highlighted concerns about the exposed boot hinge area. Bentley has introduced boot hinge covers which are now only available to retrofit upon customer request.
2077318/2
Bentayga, Continental GT/C and Flying Spur 25 Model Year - Garage Door Opener Programming Procedure. Condition: Incomplete or missing garage door operation and programming instructions in owner’s manual for 2025 Model year vehicles. HomeLink instructional video is not current for all 2025 Model year .
2077461/2
Mulliner Brake Calipers | Continental GT/GTC and Flying Spur | 25MY. Condition: Absence of colour coded fixings and connecting lines on the rear brake calipers
2077651/2
Headlamp Switch inoperative - Numerous DTC's | Continental GT/GTC/Flying Spur | 25MY. Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)
2078100/2
Installation List Pop Up When Using ODIS S | Continental GT/GTC/Flying Spur | 25MY.
2076349/3
Flying Spur - Flying "B" Mascot. Condition: This Technical Product Information (TPI) Document is designed to give repair guidance and standardised fault reporting for Flying “B” functionality, poor finish and damage concerns.
2078780/3
Oil Cap Specification Verification | 25-26MY (SC25/38). Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation, and may therefore fall short of customer delivery expectations.
2079390/1
Infotainment System - Implementation of Revised Advanced Settings Update Menu Access Procedure. Condition: This Technical Product Information (TPI) applies to vehicles equipped with infotainment control module 005F operating under specific software configurations.
2078190/3
AC System not Cooling - HVAC Evaporator leak | Continental GT/GTC/Flying Spur | 18 - 26MY. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2068946/10
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2077519/3
Exterior Gap and Profile Information | 17 - 26MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2078780/2
Oil Cap Specification Verification | 25-26MY (SC25/38). Technical background: Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version. This condition has no impact on vehicle performance, safety, or engine operation. However, the part may not meet the expected visual or branding standards defined for final vehicle presentation and may therefore fall short of customer delivery expectations.
2071131/5
Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.
2074953/4
My Bentley - Connected services. Technical Background: Most queries and complaints regarding My Bentley connected servicescan be resolved by contacting My Bentley Support rather than raising a DISS technical query. My Bentley support have access to additional admin tools and systems to help resolve any queries; and also have the ability to raise DISS technical queries if required.
2079640/1
Wheel Bolt Cap Fitment | Continental GT/GTC/Flying Spur (SC25/42). On all affected vehicles the wheel bolt cover cap kits were not supplied in the dealer kit bag for specific 26MY vehicles.
2078912/2
DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: Yellow gearbox malfunction warning displayed on the Driver’s Instrument Panel (DIP).
2079041/1
DTC P0C4700 – Hybrid/High Voltage Battery Coolant Pump | Continental GT/GTC/Flying Spur | 25-26MY. Customer findings: Customer reports an electrical malfunction resulting in the vehicle being unable to start or drive.
2078962/2
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2078395/1
Service info: Leather Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.
2078985/1
Weather Thumbnail Shows Error Message | All Models | 25-26MY. Condition: The customer may report that the weather app thumbnail on the MMI home screen displays the message 'An error occurred,'
2078773/1
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Condition: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
2078912/1
DTC U042300 Stored in Gearbox Control Unit After KL30 Reset | Continental GT/GTC /Flying Spur | 25-26MY. Customer Statement: Yellow gearbox malfunction warning displayed on the Driver’s Instrument Panel (DIP).
2078962/1
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2077545/3
Sporadic All-Wheel Drive Warning | Continental GT/GTC/Flying Spur | 25-26MY. Condition: The message "Differential lock: fault. You may continue driving. Contact your Bentley retailer" is sporadically shown in the instrument cluster.
2078780/1
Oil Cap Specification Verification | 25-26MY (SC25/38). Due to an unforeseen supply quality issue from the component provider, certain vehicles have been delivered without the optional Jewel Oil Filler Cap. This part is a customer-paid option, and in order to avoid further delays and inconvenience to our customers, these vehicles were supplied with the standard Oil Filler Cap in place of the Jewel version
2078544/1
DTC B1765F1 - "Active noise cancelling basic settings not performed" (Bang & Olufsen) | Flying Spur | 26MY. Condition: For vehicles with a Bang & Olufsen sound system, the following DTC may be stored in the control module 005F (Information Electronics 1): • B1765F1 – Active Noise Cancelling: Basic Settings Not Performed This may be accompanied by customer complaints of diminished active noise cancelling, or a warning in the diagnostic log after a module replacement or software update.
2078338/1
Rear Door Blind Defective Operation | Flying Spur | 20-26MY. Customer may report one or more of the following issues with the rear door blind: • Blind does not retract or extend properly • Blind fabric appears damaged or distorted • Letterbox-style flap is loose or detached • Audible rattling or clicking noise from door panel • Blind assembly partially or fully inoperative.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.