Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
2078962/6
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
2051562/17
Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements
2055036/9
Service Bulletin/Repair Instructions
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services.
2065664/6
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - Engine MIL light on - DTC “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Customer statement / workshop findings: DTC P004100: “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test
2071933/5
Service Bulletin/Repair Instructions
Headlamp Control Unit Replacement | Bentayga and Flying Spur. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
2075922/4
Service Bulletin/Repair Instructions
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings: • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pitched whistle from the right and left hand side of the engine TIP: Refer to video within the Bentley Hub referencing TPI 2075922/- • A selection of DTC’s are evident (as per TPI Event memory entries)
2078190/7
Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2078373/3
Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series.
2078962/5
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates.
2081085/2
Service Bulletin/Repair Instructions
V8 Engine - Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. Customer statement: The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfiring during engine operation
2081236/2
Service Bulletin/Repair Instructions
Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.
2028794/10
Service Bulletin/Repair Instructions
Engine coolant mixture - Restrictions on use of desalinated water.
2055664/4
Service Bulletin/Repair Instructions
DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP.
2057978/10
Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment. Customer statement / workshop findings: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.
2058484/16
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below. • “P310B00 with symptom code 2638 - Low Fuel Pressure Regulation” There may also be multiple DTC’s and symptoms present due to fuel pressure regulation or fuel supply issues in conjunction with the afore mentioned symptom/DTC
2059392/7
Service Bulletin/Repair Instructions
Bentayga - PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP
2063729/6
Service Bulletin/Repair Instructions
Fitment of control modules from donor vehicles for test purposes.
2064648/7
Service Bulletin/Repair Instructions
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction
2064779/7
Service Bulletin/Repair Instructions
Creaking/squeak noise from the front suspension (upper inner lever bushes)
2068064/6
Service Bulletin/Repair Instructions
Front door clash with the rear door brightware | Bentayga Series. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower brightware is clashing with the front door brightware.
2068946/12
Service Bulletin/Repair Instructions
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2072938/6
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga.
2073377/4
Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2075041/4
Service Bulletin/Repair Instructions
Lower and/or upper front suspension lever bushes - Warranty replacement guidelines
2075318/5
Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s).
2075941/4
Service Bulletin/Repair Instructions
DTC P096C00 and / or P096F00 evident within the Engine Control Module. Customer statement: Engine warning light illuminated within the DIP
2077519/4
Service Bulletin/Repair Instructions
Exterior Gap and Profile Information. Customer statement / workshop findings: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2078038/4
Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models
2078773/2
Service Bulletin/Repair Instructions
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Customer statement / workshop findings: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
2079835/2
Service Bulletin/Repair Instructions
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).
2080097/2
Service Bulletin/Repair Instructions
Service info: Conversion of imported vehicles. Technical background: Conversion of a vehicle for use in a market other than the one for which it was originally designed or intended is not supported. Enquiries related to conversions or retrofits of vehicles from (or to) other markets (e.g. reimport from USA or UK) are not supported by Technical Support. Vehicles are developed and constructed according to specific market requirements of the respective destination country. As the compatibility of different components (e.g. control units) cannot be defined comprehensively regarding their mutual dependence and interaction in the case of modifications, and in order to prevent danger or risks due to constructional changes, support or advice regarding these modifications cannot be provided.
2080680/2
Service Bulletin/Repair Instructions
Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
2080795/2
Service Bulletin/Repair Instructions
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials
2080814/2
Service Bulletin/Repair Instructions
Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.
2080901/2
Service Bulletin/Repair Instructions
Sporadic entries - Nano connector contact testing. Customer statement / workshop findings: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.
2081721/2
Service Bulletin/Repair Instructions
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints. Customer Statement: The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.
2028808/10
Service Bulletin/Repair Instructions
Service info: Engine oil – Specific oil type and oil consumption reference.
2051187/13
Service Bulletin/Repair Instructions
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2063855/13
Service Bulletin/Repair Instructions
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Customer statement / workshop findings: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2068273/6
Service Bulletin/Repair Instructions
Multiple random misfires evident during PDI.
2075331/5
Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module (s)
2075786/3
Service Bulletin/Repair Instructions
Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2082308/1
Service Bulletin/Repair Instructions
Satellite Values Not Displayed in MVBs - J949 Emergency Call Control Module (Conbox). Customer statement / workshop findings: During diagnosis using ODIS, Measured Value Blocks (MVBs) for: Visible satellites, tracked satellites (within J949 Emergency Call Control Module – Conbox) may display blank or no value. This condition may be interpreted as a GPS reception fault, antenna issue or connectivity malfunction. Diagnostic logs may also show absence of satellite values.
2082626/1
Service Bulletin/Repair Instructions
Remote Park Assist (RPA) - Activation and Troubleshooting Guidance.
2061369/12
Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2071131/6
Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis
2082002/1
Service Bulletin/Repair Instructions
B200FFE - Internal Malfunction Logged in Sway Stablization Control Units (00D4/00D5). Customer statement / workshop findings: During fault finding, the following may be observed: DTC B200FFE (Internal Malfunction) stored in the following diagnostic address: • Front Sway Stablization Control Unit (00D4)Or • Rear Sway Stablization Control Unit (00D5)
2075034/4
Service Bulletin/Repair Instructions
EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Customer statement / workshop findings: One or a combination of the following is evident within the DIP (Figure 1) • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning
2078190/6
Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2078038/3
Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes
2063729/5
Service Bulletin/Repair Instructions
Fitment of control modules from donor vehicles for test purposes. Technical background If an issue is suspected for one of the control modules listed below: • Onboard supply control unit (J519) • Convenience system central control unit (J393) • Data bus diagnostics interface (J533) • Control unit 1 for Information Electronics (J794) • Control unit in dash panel insert (J285) • Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query.
2081449/3
Service Bulletin/Repair Instructions
Window Drop Glass Anti‑Trap Activating / Window Bounce‑Back | Bentayga EWB. Customer Statement Customers may report windows stop and reverse shortly before reaching the midpoint or fully closed position.
2081721/1
Service Bulletin/Repair Instructions
Vehicle Central Locking – Door Locking / Unlocking Functional Complaints Customer Statement The customer reports that the vehicle door locking and/or unlocking does not function correctly. This may include intermittent operation, non-response to remote or interior commands, or inconsistent locking behaviour.
2077652/3
Service Bulletin/Repair Instructions
Headlamp Switch Inoperative - Numerous DTC's | Bentayga Series | 24-25MY. Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)
2051562/16
Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
2081449/2
Service Bulletin/Repair Instructions
Window Drop Glass Anti‑Trap Activating / Window Bounce‑Back | Bentayga EWB. Customer Statement: Customers may report windows stop and reverse shortly before reaching the midpoint or fully closed position.
2071525/4
Service Bulletin/Repair Instructions
Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the “Power close” function - Front and / or rear (Depending on vehicle type)
2077256/4
Service Bulletin/Repair Instructions
Rear Door Blind Inoperative | Bentayga Series Customer statement / workshop findings: Rear door blind is inoperative
2081449/1
Service Bulletin/Repair Instructions
Window Drop Glass Anti‑Trap Activating / Window Bounce‑Back | Bentayga EWB Customer Statement: Customers may report windows stop and reverse shortly before reaching the midpoint or fully closed position.
2055036/8
Service Bulletin/Repair Instructions
My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services
2079115/2
Service Bulletin/Repair Instructions
Turbo Charger Under-boost - DTC P029900 is evident in 0001 | V8 Kovomo | All Models. Customer Statement: The engine warning light comes on and the vehicle loses power.
2071933/4
Service Bulletin/Repair Instructions
Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24,25,26MY. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
2072029/3
Service Bulletin/Repair Instructions
Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack.
2078962/4
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2081236/1
Service Bulletin/Repair Instructions
Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.
2081243/1
Service Bulletin/Repair Instructions
Service Info: Engine Control Module (ECM) 5V Reference Circuits. This TPI provides supplementary technical information to support diagnosis of ECM 5V reference circuit DTCs. It details the sensors associated with each reference circuit (A, B, and C) and outlines relevant guidance to assist in isolating faults when any of the following DTCs are stored in the Engine Electronics (diagnostic address: 0001)
2078190/5
Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2081085/1
Service Bulletin/Repair Instructions
V8 Engine - Ticking Noise, Misfiring and Possible Low Oil Pressure Indications. The customer may report an audible ticking noise from the top of the engine, low oil pressure warnings / MIL on the Driver Information Panel, and/or misfiring during engine operation.
2058484/15
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Customer statement / workshop findings: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below: •“P310B00 with symptom code 2638 - Low Fuel Pressure Regulation” There may also be multiple DTC’s and symptoms present due to fuel pressure regulation or fuel supply issues in conjunction with the afore mentioned symptom/DTC
2051562/15
Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
2080097/1
Service Bulletin/Repair Instructions
Service info: Conversion of imported vehicles
2080489/2
Service Bulletin/Repair Instructions
Front window one-touch open/close function inoperative - DTCs evident in 0042/0052.
2080795/1
Service Bulletin/Repair Instructions
Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials. Condition: Customers and retailers may raise enquiries regarding the cleaning and appearance of Dinamica interior trim materials. Workshop inspection confirms no material defects, with concerns related solely to approved cleaning and maintenance guidance
2080901/1
Service Bulletin/Repair Instructions
Sporadic entries - Nano connector contact testing. Condition: Sporadic entries in control units that use Nanotype terminals, including the airbag control unit J234, the engine control unit J623 and the emergency call and communication unit J949. These may be accompanied by intermittent electrical behaviour or repeated DTCs after earlier diagnostic checks.
2080814/1
Service Bulletin/Repair Instructions
Service Info: Interior Veneer Replacement. Condition: For any interior veneer replacement: raise and obtain approval of a Technical DISS query before ordering. This ensures VIN correct specification and prevents visual mismatch.
2051562/14
Service Bulletin/Repair Instructions
12 volt - Battery condition checks - Battery replacement requirements. Condition: 12 volt battery flat or unserviceable
2075318/4
Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC's logged within the Engine Control Module(s).
2075331/4
Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s)
2078962/3
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied. To support initial fault diagnosis, a best practice guide is attached to this TPI. It provides recommended checks and troubleshooting steps to help resolve common issues encountered during BiL updates
2079675/1
Service Bulletin/Repair Instructions
DIP Driver Assist Fault with DTC B200FF9 and/or Sporadic Unit Changes and/or Tailgate Latch Fault. Customer Statement: • Customer reports that driver assist fault is illuminated on the Driver’s Instrument Panel (DIP). And/Or • Customer reports Speed/distance units sporadically change from miles to kilometres and the exterior temperature units from Fahrenheit to Celsius in the Driver’s Instrument Panel (DIP). And/Or • Tailgate unlatches but fails to open, using the key fob, virtual pedal or the exterior tailgate switch.
2078373/2
Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series | 17-26MY. Condition: Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing.
2079115/1
Service Bulletin/Repair Instructions
Turbo Charger Under-boost - DTC P029900 is evident in 0001 | V8 Kovomo | All Models. Customer Statement: The engine warning light comes on and the vehicle loses power. Workshop Findings: Customer statement can be verified and the following entries may be logged within the engine control unit. • P029900: Turbo/Super Charger Under-boost, passive/sporadic.
2079835/1
Service Bulletin/Repair Instructions
Seat Belt and Safe Guard Alerts - Mechanical malfunction DTC B101C07 evident within 0015. Customer Statement: While driving, the seat belt warning system suddenly comes on and a system safe guard warning also appears in the Driver’s Instrument Panel (DIP).
2080489/1
Service Bulletin/Repair Instructions
Front window one-touch open/close function inoperative - DTCs evident in 0042/0052. Customer statement: Front window operation fails when using single press (one touch) close/open.
2078190/4
Service Bulletin/Repair Instructions
AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.
2079669/1
Service Bulletin/Repair Instructions
Questionnaire For All Technical Connected Car Queries. Condition: This questionnaire is designed to gather all necessary information from retailers before escalating a technical request through DISS for connected car related issues.
2061369/11
Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2068064/5
Service Bulletin/Repair Instructions
Front door clash with the rear door brightware | Bentayga Series | 21MY - 25MY.
2072938/5
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Customer statement: • Front or rear door(s) - Soft close function failure
2075041/3
Service Bulletin/Repair Instructions
Lower and/or upper front suspension lever brushes- Warranty replacement guidelines.
2075922/3
Service Bulletin/Repair Instructions
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's.
2077652/2
Service Bulletin/Repair Instructions
Headlamp Switch Inoperative - Numerous DTC's | Bentayga Series | 24-25MY. Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)
2077982/2
Service Bulletin/Repair Instructions
Exhaust Flap Control Unit - Various DTCs | Bentayga Series | 17-25MY. Condition: Warning lamp illuminated within the Driver Instrument Panel (DIP) “Drive system fault. Contact your Bentley dealer”
2055664/3
Service Bulletin/Repair Instructions
DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP.
2058484/14
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation. Condition: Engine warning lamp is illuminated within the Driver Instrument Panel (DIP)
2059392/6
Service Bulletin/Repair Instructions
Bentayga - PDC system not working or PDC system false detection. Customer statement: • PDC system not working or PDC system false detection • Warning evident within the DIP
2064779/6
Service Bulletin/Repair Instructions
Creaking/squeak noise from the front suspension (upper inner lever bushes).
2065664/5
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - Engine MIL light on - DTC "O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2.
2068946/11
Service Bulletin/Repair Instructions
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2075318/3
Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC's logged within the Engine Control Module(s). Condition: Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s)
2075941/3
Service Bulletin/Repair Instructions
DTC P096C00 and / or P096F00 evident within the Engine Control Module. Customer statement: Engine warning light illuminated within the DIP
2079586/2
Service Bulletin/Repair Instructions
Right & Left rear turn signal bulb open circuit DTCs | Bentayga Series. Customer Statement: Customer reports that ‘’Bulb Warning’’ is illuminated on the Driver’s Instrument Panel.
2079586/1
Service Bulletin/Repair Instructions
Right & Left rear turn signal bulb open circuit DTCs | Bentayga Series. Customer Statement: Customer reports that ‘’Bulb Warning’’ is illuminated on the Driver’s Instrument Panel.
2061195/4
Service Bulletin/Repair Instructions
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.
2078395/2
Service Bulletin/Repair Instructions
Service info: Leather Damage/Anomalies | All Models
2078841/1
Service Bulletin/Repair Instructions
Automatic High Beam does not function (NAR) | Bentayga Series | 24MY.
2079206/1
Service Bulletin/Repair Instructions
DTC U110100 evident within address 0084 (Night Vision System) | Bentayga Series | 24MY. Customer Statement: Customer reports that ‘SAFE CP’ (component protection) is illuminated on the Driver’s Instrument Panel.
2028808/9
Service Bulletin/Repair Instructions
Service info: Engine oil - Specific oil type and oil consumption reference. Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering
2051187/12
Service Bulletin/Repair Instructions
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2052785/10
Service Bulletin/Repair Instructions
Brake noise identification
2056407/7
Service Bulletin/Repair Instructions
Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
2057978/9
Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment
2063855/12
Service Bulletin/Repair Instructions
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2068273/5
Service Bulletin/Repair Instructions
Multiple random misfired evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2075331/3
Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s).
2075786/2
Service Bulletin/Repair Instructions
Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2077529/3
Service Bulletin/Repair Instructions
Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.
2028794/9
Service Bulletin/Repair Instructions
Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems
2063651/5
Service Bulletin/Repair Instructions
Tyre tread/sidewall crack(s)
2064337/4
Service Bulletin/Repair Instructions
Usage of E10 fuel. Condition In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI.
2069159/2
Service Bulletin/Repair Instructions
Foremost lower trailing arm bush leaking. Condition: Leakage found on the foremost lower trailing arm bush
2073377/3
Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2074757/3
Service Bulletin/Repair Instructions
Calendar function - No longer available. Condition: Calendar feature in the MMI does not work although the tile is visible Calendar feature in the ‘MyBentley’ App no longer visible
2064648/6
Service Bulletin/Repair Instructions
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction
2068946/10
Service Bulletin/Repair Instructions
Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2077519/3
Service Bulletin/Repair Instructions
Exterior Gap and Profile Information | 17 - 26MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2071131/5
Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions. Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support.
2078038/2
Service Bulletin/Repair Instructions
Service info: Paint Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes
2069493/4
Service Bulletin/Repair Instructions
Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines. Condition: The right and/or left hand front rearmost lower suspension lever inner hydraulic mounts are leaking oil or showing signs of dry oil stains
2078962/2
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2078373/1
Service Bulletin/Repair Instructions
Sunroof blind not retracting | Bentayga Series | 17-26MY. Condition: Customer may report that the sunroof blind is stuck in the open position and cannot be closed using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing.
2069806/7
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines
2078395/1
Service Bulletin/Repair Instructions
Service info: Leather Damage/Anomalies | All Models. Condition: In rare instances the customer and/or retailer may identify the presence of damage or visual anomalies on leather trimmed surfaces within the vehicle cabin during or post pre-delivery inspection.
2077256/3
Service Bulletin/Repair Instructions
Rear Door Blind Inoperative | Bentayga Series. Condition: Rear door blind is inoperative.
2078773/1
Service Bulletin/Repair Instructions
Importance of Setting Delivery Date to Activate Full Customer Licenses | 24MY - Onwards. Condition: Customers may report a loss of connected services functionality approximately 12 months after vehicle handover.
2078962/1
Service Bulletin/Repair Instructions
ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using ODIS, users may encounter various error messages. These errors can interrupt the update process and may be caused by issues related to the vehicle’s current configuration, communication faults, or problems with the SVM code being applied.
2072938/4
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Customer statement: • Front or rear door(s) - Soft close function failure
2075034/3
Service Bulletin/Repair Instructions
EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Condition: One or a combination of the following is evident within the DIP • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning
2078332/1
Service Bulletin/Repair Instructions
Software Update for Headlamp Operation Issues | Bentayga Series | 24MY. Condition: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
2062261/6
Service Bulletin/Repair Instructions
Bentayga - Air suspension warning light within the DIP - DTC's P089200 - C104707 - C103B13 - Evident within Address 74.
2077256/2
Service Bulletin/Repair Instructions
Rear Door Blind Inoperative | Bentayga Series
2078351/1
Service Bulletin/Repair Instructions
V8 KoVoMo Software Update for Turbo Boost DTC (NAR) | Bentayga Series | 24MY (SC25/33). Improved Turbo Boost Control Pressure self-healing function
2050542/8
Service Bulletin/Repair Instructions
Front Exterior Lighting Steamed Up/Leaks | 12-24MY.
2069806/6
Service Bulletin/Repair Instructions
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines.
2078164/1
Service Bulletin/Repair Instructions
AC System not cooling - HVAC Refrigerant leaks | Bentayga Series | 17 - 25MY. Condition: Customer may report that the air conditioning system is not cooling effectively.
2071933/3
Service Bulletin/Repair Instructions
Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24MY. Condition: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).
2061369/10
Service Bulletin/Repair Instructions
Engine Overheating - Warning in the DIP | V8 Kovomo. One or a combination of the following symptoms are evident • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2071933/2
Service Bulletin/Repair Instructions
Headlamp Control Unit Replacement | Bentayga and Flying Spur | 20,21,22,24MY. Condition Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp).
2077982/1
Service Bulletin/Repair Instructions
Exhaust Flap Control Unit - Various DTCs | Bentayga Series | 17-25MY. Technical Background The root cause of Exhaust Flap Control Unit malfunction is electrical ‘shorting’ of the commutator segments, this is caused by an accumulation of “Sludge” within the exhaust flap control unit DTC’s are stored when the respective Control Unit does not move through its full range of motion.
2074877/2
Service Campaign
Fatigue warning not visible | Bentayga Series | 24MY (SC24/20).
2075786/1
Service Bulletin/Repair Instructions
Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year.
2077519/2
Service Bulletin/Repair Instructions
Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
2077529/2
Service Campaign
Seat Fans Inoperative | All Models | 17-25MY. Condition: Customer may report that the seat ventilation system is not functioning with no airflow from the seat ventilation ducts.
2076739/2
Service Bulletin/Repair Instructions
Onboard Charger Sporadic DTCs | Bentayga Series | 24-25MY. Technical Background: This DTC is a static fault that can be ignored if the charge flap is functioning normally and there are no warning lights displayed on the driver’s instrument panel.
2077519/1
Service Bulletin/Repair Instructions
Exterior Gap and Profile Information | 17 - 25MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness
2077652/1
Service Bulletin/Repair Instructions
Headlamp Switch Inoperative - Numerous DTC's | Bentayga Series | 24-25MY. Customer statement: • Headlamp switch not working / not illuminated when the ignition is switched on (following an ignition switch off) And/or • Yellow warning light/message within DIP (Adaptive lighting fault) And / or • Loss of rear fog light activation And / or • Loss of all-weather lighting mode activation And / or • Headlamps will default to dipped beam (however, high beam activation will still be possible manually)
2077529/1
Service Bulletin/Repair Instructions
Seat Fans Inoperative | All Models | 17-25MY
2075419/2
Service Bulletin/Repair Instructions
DTC P057300 within the ECM(s) | Continental GT/GTC/Flying Spur | V8 Kovomo & W12 | 24 MY. The following symptoms may be evident: • Engine warning light evident within the DIP along with Drive system warning / safeguard warning in the DIP • DTC P057300: Brake Switch "A" Circuit High evident within the Engine Control Module(s)
2051519/14
Service Bulletin/Repair Instructions
HVAC distribution/operational issues - HVAC Motor defect DTC's logged | Continental GT/GTC & Bentayga Series. Condition: • HVAC distribution/operational issues • HVAC motor defect (DTC’s) evident within address 08 - Climatronic control unit, the DTC’s can be static or Intermittent
2054210/5
Service Bulletin/Repair Instructions
Noises from Panoramic sun roof | Bentayga Series | 17MY - 25MY
2068064/4
Service Bulletin/Repair Instructions
Front door clash with the rear door brightware | Bentayga Series | 21MY - 25MY. Condition: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower brightware is clashing with the front door brightware.
2070544/3
Service Bulletin/Repair Instructions
Left and right hand rear seat (2nd row) malfunction | Bentayga EWB | 23MY - 25MY. Customer statement: The left and right hand seat frames are locked in one position and cannot be adjusted/moved forwards or rearwards
2049193/3
Service Bulletin/Repair Instructions
Surface Contamination "A" Post Water Deflector | Bentayga | 17MY - 25MY. Condition: Mottled appearance on “A” post water deflectors. Surface deposits on “A” post water deflectors cannot be removed by washing with car shampoo.
2051187/11
Service Bulletin/Repair Instructions
Poor Engine Running Complaints (Misfires) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit(s)
2060458/4
Service Bulletin/Repair Instructions
Water Ingress into the front reading light | Bentayga Series | 17MY - 25MY. Condition: Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical Background: A water drop can get onto the guide rail instead of the water flow area of the guide rail. The water runs forwards to the guide tube of the operating cable and from there onto the electric drive.
2068829/3
Service Bulletin/Repair Instructions
Water ingress into the rear boot or lid | Bentayga Series | 17MY - 25MY. Customer statement: • Water ingress within the rear lid • Water dripping from the rear lid • Water ingress is evident within the boot • Water in some isolated cases may be heard moving/sloshing from the inside of the rear lid
2068981/2
Service Bulletin/Repair Instructions
Rear seat massage function malfunction | Bentayga Series | 17MY - 25MY. Customer statement: The rear seat massage function is not working correctly Or The massage function appears to be unresponsive/weak regardless of the setting/function selected
2072938/3
Service Bulletin/Repair Instructions
Front or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Technical Background: Soft close feature does not operate to specification (front and / or rear) In the event the issue is as described the operative must conduct the instructions within the Measure section of this TPI.
2061369/9
Service Bulletin/Repair Instructions
Engine overheating - Warning in the DIP (V8 Kovomo). Condition: One or a combination of the following symptoms are evident: • Engine overheat warning in the DIP (Engine overheating) • Unusual cooling fan operation at high temperatures • P19F700: Low engine coolant temperature indicator lamp coolant too warm • Signs of coolant in the vacuum hoses for switch valve N649
2068273/4
Service Bulletin/Repair Instructions
Multiple random misfires evident during PDI. Condition: Multiple random cylinder misfire DTC’s detected during PDI - DTC P030000: Random/Multiple Cylinder Misfire Detected (misfires on multiple cylinders) within the following control units: • V8 - ECM 1 - V8 (Address 01) ECM control unit • W12 - ECM 1 - (Address 01) and/or ECM 2 (Address 11)
2070041/4
Service Bulletin/Repair Instructions
Engine coolant overheat warning in the DIP - One or a combination of DTC's may be evident P017B00 - P017C00 - P017E00. Customer statement: Engine coolant overheat warning within the DIP
2075318/2
Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC's logged within the Engine Control Module(s).
2062080/10
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo and V6 (Hybrid) - Fuel Pressure Regulation - Numerous DTC's.
2065664/4
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - Engine MIL light on - DTC "O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Condition: DTC P004100: “O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test
2071131/3
Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions. Condition: In some cases, Measured value traces may be requested in XML format for analysis by Product Support
2075922/2
Service Bulletin/Repair Instructions
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's.
2028794/8
Service Bulletin/Repair Instructions
Engine coolant mixture - Restrictions on use of desalinated water. Technical Background: An important factor of influencing the cooling system efficiency is the water used in the mixture Due to the different ingredients and characteristics existing in each country or even region, Bentley has decided to define the quality of water for cooling systems Demineralised water according to standard VDE 0510 meets all requirements and can be purchased worldwide Therefore undiluted coolant should be mixed in the correct ratio using demineralised water as detailed in Elsa Pro coolant specification, this will detail the ratio and type of coolant to use The use of desalinated water in the engine cooling system is specifically prohibited
2055664/2
Service Bulletin/Repair Instructions
DTC P14AB00 and/or other related exhaust flap DTC's - Warning lamp evident within the DIP. Technical Background: • The warning lamp and DTC’s can be triggered by non-operation of the exhaust flap control unit/s
2057978/8
Service Bulletin/Repair Instructions
Engine Lubricating Oil - Replenishment. Condition: Engine lubricating oil lamp illuminated on driver instrument panel. Engine lubricating oil requires “topping up” between services.
2059149/6
Service Bulletin/Repair Instructions
Engine OIl - Consumption - V8 Kovomo. Condition: Engine oil warning lamp illuminated within the Drivers Instrument Panel (DIP) Engine oil requires “topping up” between services Excessive engine oil consumption
2062092/4
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P304300 with symptom code (10061) - Fuel Pump Mechanical Malfunction - MIL lamp. Customer statement: Check Engine Lamp illuminated within the Driver Instrument Panel (DIP) Workshop findings: DTC P304300 – with symptom code (10061) - Fuel Pump Mechanical Malfunction evident
2064337/3
Service Bulletin/Repair Instructions
Usage of E10 fuel. Condition: In the event a customer asks if E10 fuel can be used, the operative must refer to the Technical background section of this TPI Technical Background: Details on the introduction of E10 fuel which contains 10% ethanol and its usage on Bentley products • All vehicles produced post 1990 Model year can be run using E10 fuel However • All vehicles produced before 1990 Model year MUST NOT use E10 fuel
2064679/5
Service Bulletin/Repair Instructions
Oil leaking from tell tale hole - CDA actuator fixings or Fuel rail fixings or Vaccum assembly fixings - V8 Kovomo.
2065215/2
Service Bulletin/Repair Instructions
V8 Kovomo engine replacement (Fitment of ancillary components). Condition: Torque values for ancillary components (used during engine replacement) are not currently available within the Repair manual The affected components and torque values are as listed within the Technical background section of this TPI
2065918/5
Service Bulletin/Repair Instructions
V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion).
2069622/2
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo- DTC P103A00 evident - Engine Oil Fuel Portion Too High. Customer statement • Warning message within the DIP • The message asks the customer to ‘warm up engine’ accompanied by a yellow warning (Figure 1) No other symptoms are experienced. Figure 1 Workshop findings • DTC P103A00 evident - Engine Oil Fuel Portion Too High (Figure 2) Figure 2
2075331/2
Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC's logged within the Engine Control Module(s),
2028808/8
Service Bulletin/Repair Instructions
Service info: Engine oil - Specific oil type and oil consumption reference. Condition: Engine oil level requires top up between services Technical Background: The use of the correct oil for each engine type is critical for its continued performance, reliability and ultimately warranty. The workshop manual should always be the first point of reference, ensuring the correct lubricant is used for each specific model year and engine type Should oil be required the parts catalogue must be referred to ensuring the correct VIN is always used when ordering
2058484/13
Service Bulletin/Repair Instructions
Bentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation.
2063855/11
Service Bulletin/Repair Instructions
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5. Condition: • Lane Assist and / or Traffic Assist are not functional • DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or • DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or • DTC U112300 with symptom Code 1123220 within address 00A5
2069252/3
Service Bulletin/Repair Instructions
Warnings within the DIP for the rear steering system - DTC B200096 and/or P060700 evident within diagnostic address 00CB. Customer statement: • Rear Steering Fault warning present within the DIP.
2063410/7
Service Bulletin/Repair Instructions
Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Condition: Issue suspected with the Infotainment Main unit (5F / J794) - For example: • MMI screen image flickers or goes blank • No response to selection • Audio cuts out
2056407/6
Service Bulletin/Repair Instructions
Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.
2059392/5
Service Bulletin/Repair Instructions
Bentayga - PDC system not working or PDC system false detection.
2063017/4
Service Bulletin/Repair Instructions
Road wheel inspection procedure. Condition: In the event a complaint is received regarding road wheel/s condition for example: • Scratches • Corrosion • Damage • Blemishes • Chipping
2063651/4
Service Bulletin/Repair Instructions
Tyre tread/sidewall crack(s)
2064648/5
Service Bulletin/Repair Instructions
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction
2064779/5
Service Bulletin/Repair Instructions
Creaking/squeak noise from the front suspension (upper inner lever bushes).
2065148/5
Service Bulletin/Repair Instructions
V8 Kovomo - Engine MIL light on - DTC ' P04F000: EVAP system high pressure purge line performance' evident. Customer statement: • Engine MIL light illuminated within the DIP Workshop findings and observations: • DTC ‘P04F000: EVAP system high pressure purge line performance’ evident
2065197/4
Service Bulletin/Repair Instructions
Squeaking/creaking noises from the front axle and/or leaks at the lower ball joint/s.
2068946/9
Service Bulletin/Repair Instructions
DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)
2069493/3
Service Bulletin/Repair Instructions
Right and/or left hand front rearmost lower suspension lever inner hydraulic mount replacement guidelines.
2071674/3
Service Bulletin/Repair Instructions
V8 Kovomo - DTC - P025C00: Fuel Pump Module Control Circuit Low logged in 0001. Condition: • Engine management light illuminated within the DIP • DTC P025C00 Fuel Pump Module Control Circuit Low is evident within 0001 (Engine control unit)
2072029/2
Service Bulletin/Repair Instructions
Steering rack diagnosed as faulty (Requires replacement) - Guidelines prior to replacing the steering rack.
2073002/2
Service Bulletin/Repair Instructions
Squeaking noise from the footwell whilst steering / manoeuvring at low speed.
2073377/2
Service Bulletin/Repair Instructions
TPMS - Warning within the Drivers Information Panel (DIP) - Tyre pressure sensor - Low battery.
2075041/2
Service Bulletin/Repair Instructions
Lower and/or upper front suspension lever brushes- Warranty replacement guidelines.
2075941/2
Service Bulletin/Repair Instructions
DTC P096C00 and / or P096F00 evident within the Engine Control Module. Customer statement Engine warning light illuminated within the DIP Workshop findings: One or a combination of the following DTC’s are evident within the Engine Control Module (ECM) • P096C00 Transmission coolant valve electrical malfunction And / or • P096F00 Transmission coolant valve short circuit to ground
2052785/9
Service Bulletin/Repair Instructions
Brake noise identification. Technical Background: Brake noises can be attributed to many causes, the most common causes are as follows: • Brake discs or pads are close to their wear limit • New brake pads and/or discs have not been properly bedded in after installation • Aftermarket pads or discs are installed • There is debris such as small stones, grit, road salt or sand between the brake disc and pad • Discs are covered in rust. Rust can form when the vehicle has been stationary for long periods of time
2055540/5
Service Bulletin/Repair Instructions
Rumble noise and/or floor pan/steering column vibration.
2055693/5
Service Bulletin/Repair Instructions
Unable to run basic settings within the Adaptive suspension control unit (J775)
2058573/5
Service Bulletin/Repair Instructions
DTC P04F000 EVAP system high pressure purge line performance DTC logged. Customer Statement: Emission control system warning light illuminated within the DIP.
2060726/4
Service Bulletin/Repair Instructions
Bentayga - Winter Wheel and Tyre For CSiC Braking Systems. Technical Background: When opting to use Winter Tyres on vehicles specified with Ceramic brake rotors, the only permissible wheel rim option is 21 Inch 7 Twin spoke –36A 601 025Q.
2071730/4
Service Bulletin/Repair Instructions
Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only).
2075941/1
Service Bulletin/Repair Instructions
DTC P096C00 and / or P096F00 evident within the Engine Control Module. Customer statement: Engine warning light illuminated within the DIP Workshop findings: One or a combination of the following DTC’s are evident within the Engine Control Module (ECM) • P096C00 Transmission coolant valve electrical malfunction And / or • P096F00 Transmission coolant valve short circuit to ground
2075922/1
Service Bulletin/Repair Instructions
High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pitched whistle from the right and left hand side of the engine TIP: Refer to video within the Bentley Hub referencing TPI 2075922/- • A selection of DTC’s are evident (as per TPI Event memory entries)
2075748/1
Service Campaign
Black 'S' Front door badge missing from Black Edition specification vehicles (SC24/30).
2068064/3
Service Bulletin/Repair Instructions
Front door clash condition with the rear door brightware or clash between the front and rear door brightware. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door or, The rear door lower brightware is clashing with the front door brightware
2068829/2
Service Bulletin/Repair Instructions
Rear lid or boot - Water ingress diagnosis. Customer statement: • Water ingress within the rear lid • Water dripping from the rear lid • Water ingress is evident within the boot • Water in some isolated cases may be heard moving/sloshing from the inside of the rear lid
2075562/1
Service Bulletin/Repair Instructions
Keyless entry system (KESSY) function was found to be disabled when the vehicle was parked for a short duration of time. Customer statement / workshop findings: Keyless entry system (KESSY) function is disabled when the vehicle is parked for a short duration of time Technical background: The reported symptom is due to the Battery management shut off stages being too early due to the battery size being incorrectly entered on replacement
2075729/1
Service Bulletin/Repair Instructions
Front windscreen - Water ingress - Left or right hand side Or water ingress from the top of the front windscreen. Customer statement / workshop findings: Water ingress into the cabin (Front windscreen)
2075792/1
Service Bulletin/Repair Instructions
Noises from Panoramic sun roof.
2073231/2
Service Bulletin/Repair Instructions
Loading system message in the Infotainment screen (screen stuck). Customer statement / workshop findings: The Infotainment system is stuck on the loading screen • Loading system, please wait message is visible on the Infotainment screen
2071131/2
Service Bulletin/Repair Instructions
Measured values - Cycle recording instructions. Technical background The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis.
2075419/1
Service Bulletin/Repair Instructions
DTC P057300: Brake Switch "A" Circuit High evident within the ECM(s) - Various warnings evident within the DIP. Customer statement / workshop findings: The following symptoms may be evident (depending on Model Year) 23 Model Year: • Drive system warning / safeguard warning in the DIP • DTC P057300: Brake Switch "A" Circuit High evident within the Engine Control Module(s) 24 Model Year: • Engine warning light evident within the DIP along with Drive system warning / safeguard warning in the DIP • DTC P057300: Brake Switch "A" Circuit High evident within the Engine Control Module(s)
2075318/1
Service Bulletin/Repair Instructions
Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various Camshaft adjuster DTC’s logged within the Engine Control Module(s).
2075331/1
Service Bulletin/Repair Instructions
Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s). Customer statement / workshop findings: Engine light in the DIP - Various oxygen sensor / Fuel ratio DTC’s logged within the Engine Control Module(s).
2075164/1
Service Bulletin/Repair Instructions
Rattle / vibration noise from the dashboard (Drivers side) - Head Up Display (HUD) trim panel. Customer statement / workshop findings: Rattle / vibration noise from the dashboard (Drivers side) - Head Up Display (HUD) trim panel.
2075018/2
Service Bulletin/Repair Instructions
Issues with mobile phone wireless charging - Wireless charging does not work. The customer complains that the mobile device sometimes cannot be charged wirelessly.
2075024/2
Service Bulletin/Repair Instructions
Options to move the passenger front seat to business, VIP and relaxed are greyed out (Not available in TSR) Customer statement / workshop findings The options to move the passenger front seat to VIP - BUISNESS and RELAXED are greyed out in the TSR, pressing states the function is not available.
2071525/3
Service Bulletin/Repair Instructions
Driver / Passenger door(s) creak on close - All models (front and / or rear).
2075041/1
Service Bulletin/Repair Instructions
Lower and/or upper front suspension lever bushes - Warranty replacement guidelines.
2075018/1
Service Bulletin/Repair Instructions
Issues with wireless charging/wireless charging does not work. Customer statement / workshop findings: The customer complains that the mobile device sometimes cannot be charged wirelessly. One of the following three situations is described: • The phone gets very hot while charging and charging is cancelled. • The phone is not charged and the following message is shown on the MMI: “The device cannot be charged as there is another object in the charging cradle.” • The phone does not start charging after it has been placed in the charging cradle. • The phone or individual processes are switched off to protect the phone as a result of heat generation. The mobile device supports wireless charging or the customer uses a charging cover that enables wireless charging
2075024/1
Service Bulletin/Repair Instructions
Options to move the passenger front seat to business, VIP and relaxed are greyed out (Not available in TSR). Customer statement / workshop findings: The options to move the passenger front seat to VIP - BUISNESS and RELAXED are greyed out in the TSR, pressing states the function is not available
2075034/1
Service Bulletin/Repair Instructions
EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Technical background: The micro switch signal of the door lock is not recognised or is recognised briefly, a counter press of the door by the operative is required to clearly recognise the signal Insufficient back pressure of door (door closing loads / seal load) results in the pawl microswitch signal becoming too short. This short signal is then calculated as an error state by address 0003 -Brake electronics.
2074063/2
Service Campaign
Software update to 0042 / 07D2 (Driver door control module) and 0052 / 07D3 (Passenger door control module) - SC24/16. Technical background: The rear door strikers require checking for correct alignment and adjustment (if required)
2074678/2
Service Campaign
Passenger door control unit replacement (SC24/18). Technical background: Customer experiences 12V battery completely flat. This is caused due to headlight fans which are turning on after the car has been locked. Chip Mismatch during production of PCB’s of passenger door CU is keeping the BUS awake and headlight fans being on and draining 12V battery.
2064779/4
Service Bulletin/Repair Instructions
Creaking/squeak noise from the front suspension (upper inner lever bushes).
2074678/1
Service Campaign
Passenger door control unit replacement (SC24/18). Technical background: Customer experiences 12V battery completely flat. This is caused due to headlight fans which are turning on after the car has been locked. Chip Mismatch during production of PCB’s of passenger door CU is keeping the BUS awake and headlight fans being on and draining 12V battery.
2074757/1
Service Bulletin/Repair Instructions
Calendar function - No longer available. Technical background: The “Calendar” service is no longer available as the service has been deactivated for technical reasons; this applies to all vehicles. The possibility of reactivating it is currently being evaluated
2074860/1
Service Bulletin/Repair Instructions
Fatigue warning is not visible within the Infotainment screen menu after the Data bus control unit (J533) was replaced.
2074877/1
Service Campaign
Fatigue warning is not visible within the Infotainment screen menu after the Data bus control unit replaced (SC24/20) Technical background: When initialising and calibrating the replacement Data bus control unit (J533) one of the adaption channels may not have been written correctly. As a result, the menu entry for the fatigue warning in the Infotainment screen is missing
2071730/3
Service Bulletin/Repair Instructions
Bentayga rear brake noise/squeal - Repair method depending on the brake noise frequency (Iron brakes only). Scenario 1 Vibration of 1.2 to 1.4 KHz is produced from the rear brakes whilst braking at low speed Whilst braking at low speed, a vibration of 1.2 to 1.4 KHz or 5 KHz can be produced from friction between the rear brake pad and disc resulting in rear brake noise/squeal Scenario 2 Vibration of 3.4 KHz is produced from the rear brakes While braking at low speed a vibration of 3.4 KHz can be produced during brake application at low speed resulting in rear brake noise/squeal Scenario 3 Vibration of 5 KHz is produced from the rear brakes whilst braking at low speed Whilst braking at low speed, a vibration of 5 KHz can be produced from friction between the rear brake pad and disc resulting in rear brake noise/squeal.
2068946/8
Service Bulletin/Repair Instructions
DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor
2074063/1
Service Campaign
Software update to 0042 / 07D2 (Driver door control module) and 0052 / 07D3 (Passenger door control module) - SC24/16. Technical background: The rear door strikers require checking for correct alignment and adjustment (if required) Software updates must also be applied to following control modules on vehicles which are specified with the power door function: • Driver door control module (Diagnostic address 0042 / 07D2) And • Passenger door control module (Diagnostic address 0052 / 07D3)
2068946/7
Service Bulletin/Repair Instructions
DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement / workshop findings Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background: Possible internal fault with the super capacitor
2066236/5
Service Bulletin/Repair Instructions
Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Workshop findings The following DTC’s could also be evident within diagnostic address 0046 and/or 00BB and/or 00BC • B131DF5: alarm system siren supply voltage lower limit value less than • B131D29: sirens / alarm horn for anti-theft warning system Range/Performance • B131D29: anti-theft alarm system siren / alarm horn signal, not valid
2073815/1
Service Bulletin/Repair Instructions
Fatigue warning is not visible within the Infotainment screen menu after the Data bus control unit (J533) was replaced. Customer statement / workshop findings Fatigue warning is not visible (Figure 1) within the Infotainment screen menu after replacement of the Data bus control unit (J533).