B010224
Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
Vehicle report
2019 BMW 330I
Service bulletins
261 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B010324
Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.
B010325
Warranty Program/Extension
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
InVeh-InApp-Comm
Over The Air
It was found that the rubber mounts of the wishbone or the tension strut were not correctly pressed in due to a manufacturing fault at the supplier's end. This can lead to an acoustic abnormality in the vehicle.
B720225
Warranty Program/Extension
The Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in-service / first delivery date.
B010825
Warranty Program/Extension
A vehicle listed above may arrive with a Check Control Message (CCM), and/or malfunction indicator lamp(MIL) illuminated. After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottomactive air flap is obstructed or blocked. Thoroughly inspect the front bottom air flap, when applicable, remove any contamination that is found caught inand between the bottom air flaps (aka “blinds”) and/or the housing.
B011624
Warranty Program/Extension
The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
B011824
Warranty Program/Extension
The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date.
B120721
Service Bulletin/Repair Instructions
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
B640422
Service Bulletin/Repair Instructions
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B360121
Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B610524
Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B521723
Service Bulletin/Repair Instructions
Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
B011423
Service Bulletin/Repair Instructions
PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES
B090221
Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B120323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B611320
Service Bulletin/Repair Instructions
In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
B630321
Service Bulletin/Repair Instructions
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B610123
Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
B651523
Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
SIB120123
Service Bulletin/Repair Instructions
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be experienced while lightly accelerating.
SIB630322
Service Bulletin/Repair Instructions
When unlocking the vehicle, the welcome light in the headlight "lights up eratically."
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B240223
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
B260422
Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower.
B320123
Service Bulletin/Repair Instructions
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B630917
Service Bulletin/Repair Instructions
Exterior rear lights do not work.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B610120
Service Bulletin/Repair Instructions
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
B650422
Service Bulletin/Repair Instructions
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
B652021
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
B010919
Service Bulletin/Repair Instructions
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
B122519
Service Bulletin/Repair Instructions
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
B240222
Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle.
B512222
Service Bulletin/Repair Instructions
Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
B841222
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective November 10, 2022) on a small number of Model Year 2023 BMW vehicles that were produced between August 8, 2022 and October 18, 2022.
B652022
Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B620322
Service Bulletin/Repair Instructions
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
B650414
Service Bulletin/Repair Instructions
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB612219
Service Bulletin/Repair Instructions
When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote control/display key is inside the vehicle.
SIB650922
Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB360222
Service Bulletin/Repair Instructions
Starting mid-May 2022, the QR code on the tite sidewalls of Pirelli tires has been omitted due to patent reasons.
SIB510822
Service Bulletin/Repair Instructions
Whistling noise is heard coming from the front bumper while driving at highway speeds.
SIB640521
Service Bulletin/Repair Instructions
A rattling/droning noise is heard in the vehicle interior when the air conditioning (AC) is activated. Vibrations are felt in the driver's footwell.
SIB640921
Service Bulletin/Repair Instructions
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F+; 3 to 15+ Celsius) without changing any climate control settings. A difference may be felt in cooling power compared from left to right. In some cases, the air conditioning may have stopped blowing cold air altogether. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).
SIB662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB011918
Service Bulletin/Repair Instructions
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
SIB090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB360122
Service Bulletin/Repair Instructions
The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.
SIB610222
Service Bulletin/Repair Instructions
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
SIB660820
Service Bulletin/Repair Instructions
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
B010722
Service Bulletin/Repair Instructions
Component and Issue Specific Limited Emission Warranty Extension. This bulletin is notice of a limited emission warranty extension. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters. The plastic fuel tank has two openings, one at the top right and the other at the top left. The top right opening (passenger's side, serviceable) provides a mounting point and repair access to the intake fuel pump/level sensor assembly. The top left opening (driver's side, non-serviceable) serves as an access point for the installation of the suction jet pump/level sensor assembly during the fuel tank manufacturing process. After these components are installed, the top left side opening is then permanently closed and sealed with the installation of a circular Coex biopolymer plastic cover plate which is welded into place. Over time, the left side opening plastic cover plate weld may become damaged. Should this occur, there is the possibility of fuel leakage. Additionally, your vehicle will store the corresponding fault codes that may also be generated, and the Malfunction Indicator Lamp (MIL) will illuminate.
B110521
Service Bulletin/Repair Instructions
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump and alternator.
B121021
Service Bulletin/Repair Instructions
The customer complains that under moderate throttle application or on deceleration after throttle application, a Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.
B170121
Service Bulletin/Repair Instructions
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
B360122
Service Bulletin/Repair Instructions
The customer finds an indication in the myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
B58N20N55S55
Service Bulletin/Repair Instructions
Component and Issue Specific Limited Emission Warranty Extension. This component-specific limited emission warranty extension applies to defects in materials or workmanship.
B610121
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B620222
Service Bulletin/Repair Instructions
Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
B640521
Service Bulletin/Repair Instructions
A rattling noise is heard in the vehicle interior when the air conditioning (AC) is activated.
B661519
Service Bulletin/Repair Instructions
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B840222
Service Bulletin/Repair Instructions
The customer finds an indication in the â??myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
B090321
Service Bulletin/Repair Instructions
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B340122
Service Bulletin/Repair Instructions
When driving off from a standstill, a delayed or sluggish throttle response may be noticed sporadically.
B610222
Service Bulletin/Repair Instructions
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.
B651221
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles.
B610122
Service Bulletin/Repair Instructions
After replacing and encoding the HOD electronics (Hands-on Detection), an incorrect parameter was transferred to the HOD electronics due to a coding error.
B612219
Service Bulletin/Repair Instructions
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B840621
Service Bulletin/Repair Instructions
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
Service Bulletin/Repair Instructions
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
Service Bulletin/Repair Instructions
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B121221
Service Bulletin/Repair Instructions
???Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that takes place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.
B410321
Service Bulletin/Repair Instructions
In the affected vehicles, there is relative movement between the front side panel and the wheel arch cover while driving (depending on the driving profile).
B610615
Service Bulletin/Repair Instructions
Rattling noises heard from vicinity of glove box.
B611621
Service Bulletin/Repair Instructions
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B640321
Service Bulletin/Repair Instructions
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.
B640613
Service Bulletin/Repair Instructions
Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes.
B650919
Service Bulletin/Repair Instructions
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B120821
Service Bulletin/Repair Instructions
When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected charging current might not be displayed correctly in the instrument cluster.
B511314
Service Bulletin/Repair Instructions
The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
B610721
Service Bulletin/Repair Instructions
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651721
Service Bulletin/Repair Instructions
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
B662919
Service Bulletin/Repair Instructions
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 01 21
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.
SIB 61 04 21
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
SIB 61 08 21
Service Bulletin/Repair Instructions
The cigarette lighter is difficult or impossible to pull it out.
SIB 61 09 21
Service Bulletin/Repair Instructions
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SIB 62 03 21
Service Bulletin/Repair Instructions
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB 64 03 21
Service Bulletin/Repair Instructions
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.
SIB340821
Service Bulletin/Repair Instructions
The yellow CCM, ID code 42, lights up when starting the vehicle. ID code 00042: Brake system. It is possible to continue driving. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center.
B110120
Service Bulletin/Repair Instructions
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
B410221
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective June 2, 2021) on certain Model Year 2021 BMW 3 Series vehicles that were produced between May 5, 2021 and May 26, 2021. Most of the affected vehicles will be repaired at the VDCs and only a few have been delivered to dealers.
B610421
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
B612420
Service Bulletin/Repair Instructions
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.
B620221
Service Bulletin/Repair Instructions
The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading.
B650821
Service Bulletin/Repair Instructions
Customer states the Central Information Display is flickering and the picture is shifting.
B651121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B840221
Service Bulletin/Repair Instructions
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
B110321
Service Bulletin/Repair Instructions
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B340621
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAM THE DYNAMIC STABILITY CONTROL (DSC) UNIT: Software in the DSC unit could cause a reduction of brake regeneration for the next 40 drive (key) cycles.
B610319
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
B650521
Service Bulletin/Repair Instructions
WHIRRING NOISES FROM THE STEERING WHEEL . When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly.
B650721
Service Bulletin/Repair Instructions
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840121
Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
B840220
Service Bulletin/Repair Instructions
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B510721
Service Bulletin/Repair Instructions
INCREASED EFFORT REQUIRED TO OPEN DOORS: One or more doors may require increased effort to open.
B620121
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated programming abort for the instrument cluster (Kombi).
B650421
Service Bulletin/Repair Instructions
RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio (option code SA 693) instead of with Satellite Radio (option code SA 655).
B090120
Service Bulletin/Repair Instructions
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B610321
Service Bulletin/Repair Instructions
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
B630318
Service Bulletin/Repair Instructions
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .
B121318
Service Bulletin/Repair Instructions
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary position.
B510321
Service Bulletin/Repair Instructions
TICKING NOISE FROM A-PILLAR AREA: A ticking noise is present in the A-Pillar and side mirror area when driving at speeds of approximately 40 MPH.
B511318
Service Bulletin/Repair Instructions
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror operation.
B540819
Service Bulletin/Repair Instructions
SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector. The sunroof may not properly initialize as a result.
B650121
Service Bulletin/Repair Instructions
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B650221
Service Bulletin/Repair Instructions
FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent reason with all the vehicle's doors and windows closed.
B320620
Service Bulletin/Repair Instructions
REPLACE THE STEERING GEAR: If the power supply to the steering gear is lost and the steering angle is greater than 15 degrees, a fault can occur in the steering system. This can lead to various fault memory entries and Check Control Messages (CCM) in the entire vehicle network.
B611120
Service Bulletin/Repair Instructions
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B620320
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
Service Bulletin/Repair Instructions
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B661820
Service Bulletin/Repair Instructions
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B110320
Service Bulletin/Repair Instructions
REPLACE EXHAUST TURBOCHARGER: Possible loss of engine output and illumination of the malfunction indicator lamp (MIL).
B512720
Service Bulletin/Repair Instructions
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
B540220
Service Bulletin/Repair Instructions
SUNROOF ROLLER SUNBLIND INOPERATIVE: The sunroof roller sunblind may not operate correctly. The roller sunblind cannot be opened from a fully closed position. The roller sunblind cannot be closed via one touch automatic function.
B611319
Service Bulletin/Repair Instructions
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B661520
Service Bulletin/Repair Instructions
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
B661620
Service Bulletin/Repair Instructions
PARKING ASSISTANCE SYSTEM FAILED: When utilizing the Parking Maneuvering Assistance (PMA) system or during a parking maneuver, various check control messages (CCM) are displayed.
B661720
Service Bulletin/Repair Instructions
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B310120
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.
B341020
Service Bulletin/Repair Instructions
TICKING NOISE FROM DRIVERS FOOTWELL DURING LIGHT BRAKING WHILE COASTING: A ticking sound can be heard from the drivers footwell while coasting with the engine OFF. The noise occurs when the pedal is slightly pressed with minimum force without the brake light being activated.
B512520
Service Bulletin/Repair Instructions
WHISTLE NOISE FROM FRONT DOORS WHILE DRIVING: There is a whistling noise present from either front door while driving at speeds of 60 mph. This can occur on one or both front doors. Foam acoustic seals at the A-Pillar and B-Pillar may have shrunk or shifted, causing an air leak.
B512620
Service Bulletin/Repair Instructions
SERVICE ACTION - CHECK REAR WINDOW: The rear window may not have been properly bonded. The rear window may not have been properly bonded to the body during production.
B520720
Service Bulletin/Repair Instructions
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
B660720
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B660820
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B511219
Service Bulletin/Repair Instructions
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B090220
Service Bulletin/Repair Instructions
REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves.
B122219
Service Bulletin/Repair Instructions
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
B611720
Service Bulletin/Repair Instructions
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice. There may be a potential issue in the welding process of the HV-modules.
B651520
Service Bulletin/Repair Instructions
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
B661919
Service Bulletin/Repair Instructions
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
B160319
Service Bulletin/Repair Instructions
NOISES FROM THE FUEL TANK AT IDLE: All vehicles except the F48 (X1): While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank with a low fuel level (approximately less than 2 gallons). The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. F48 (X1) only: While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank when the tank is full. The customer may describe this noise as a "helicopter noise" from the rear of the vehicle. CAUSE Pressure fluctuations from the tank ventilation valve will cause the fuel tank filler pipe non-return valve to vibrate. In some cases, the vibration can be heard inside the vehicle.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B340620
Service Bulletin/Repair Instructions
NOISE FROM DYNAMIC STABILITY CTRL(DSC)UNIT WHEN DRIVING RAPIDLY OVER SPEED BUMP: When driving rapidly over a speed bump, the following issues may arise: 1. DSC pump noise 2. Power output delayed for 1-2 seconds DSC software application.
B540120
Service Bulletin/Repair Instructions
SERVICE ACTION - CHECK SUNROOF SEALING: The sunroof frame may not have been properly sealed, causing a water leak into the vehicle. Improper sealing during production.
B610419
Service Bulletin/Repair Instructions
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
B611520
Service Bulletin/Repair Instructions
DELIVERY STOP - TRUNK LOCK SWITCH WIRING HARNESS: BMW AG has issued a Delivery Stop (effective June 5, 2020) on a small number of Model Year 2020 BMW 3 Series vehicles that were produced on March 25, 2020 and March 26,2020. The wiring harness from the Body Domain Controller (BDC) to the hotel setting switch is missing. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The wire from the Body Domain Controller (BDC) to the wiring harness connector leading to the hotel position switch is missing.
B611620
Service Bulletin/Repair Instructions
SERVICE ACTION - REWORKING THE HIGH-VOLTAGE SYSTEM CONNECTOR: The sealing plugs (aka sealing grommets) on the low-voltage connector to the high-voltage battery were incorrectly mounted. The white-colored plugs seal off the individual wire chambers in the connector.
B620119
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B651220
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
B840420
Service Bulletin/Repair Instructions
SERVICE ACTION - PROGRAM TELEMATICS MODULE: A software error in the telematics control unit can result in an interruption in communication between the vehicle and the back end (BMW server). Software error in the Advanced Telematics Module (ATM).
B340320
Service Bulletin/Repair Instructions
PREMATURE WEAR OF THE REAR AXLE BRAKE PADS WITH STANDARD BRAKES: The CBS data and Check Control (CC) message shows the rear axle brake pads are worn, and the vehicle has less than 15,500 miles. Increased residual braking forces in the rear axle brake calipers caused by production-related deviations on the surface of the piston ring seal.
B000920
Service Bulletin/Repair Instructions
DELIVERY STOP - REPLACE OWNER'S MANUAL This Service Information Bulletin (Revision 1) replaces SI B00 09 20 dated May 2020. BMW AG has issued a Delivery Stop (effective May 5 2020) on a small number of Model Year 2021 BMW 3 Series Plug-in Hybrid Electric Vehicles (PHEV) that were produced between March 2 2020 and March 18 2020. Do not deliver to a customer a New Certified Pre-Owned or Used vehicle subject to a Delivery Stop until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The improper owner's manual (aka handbook) was included with the vehicle. Inaccurate weight information is listed.
B120820
Service Bulletin/Repair Instructions
DELIVERY STOP - STARTER MOTOR: BMW AG has issued a Delivery Stop on a small number of Model Year 2020 BMW 3 Series that were produced between March 6 2020 and March 11 2020. A starter motor nut will need to be inspected and if necessary tightened to specifications.
B130420
Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B270220
Service Bulletin/Repair Instructions
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
B610520
Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
B660920
Service Bulletin/Repair Instructions
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
B661120
Service Bulletin/Repair Instructions
REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
B130320
Service Bulletin/Repair Instructions
DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not have the proper tightening torque applied.
B340220
Service Bulletin/Repair Instructions
NOTICEABLE JERK WHEN DRIVING OFF IN ACTIVE CRUISE CONTROL (ACC) MODE: A noticeable jerk can be felt at 2-3 mph when driving off in ACC mode. Software in the Dynamic Stability Control (DSC) unit.
B511020
Service Bulletin/Repair Instructions
INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge.
B511420
Service Bulletin/Repair Instructions
RATTLE NOISE FROM DASHBOARD CENTER SPEAKER COVER: A rattle noise is present from the dashboard's center speaker cover. This may only occur during phone calls or with certain volumes/tones of music. Interference between the dashboard speaker cover and the dashboard.
B513016
Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
B611420
Service Bulletin/Repair Instructions
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
B650820
Service Bulletin/Repair Instructions
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B660320
Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
B661020
Service Bulletin/Repair Instructions
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.
B663119
Service Bulletin/Repair Instructions
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B123314
Service Bulletin/Repair Instructions
Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016. The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission oil heat exchanger or a faulty engine characteristic map thermostat.
B610420
Service Bulletin/Repair Instructions
COMFORT ACCESS & COMFORT GO DO NOT WORK SPORADICALLY IN WARM TO HOT TEMPERATURE: At warm to hot outside temperatures (above 60C° F) the customer may complain that the Comfort Access and Comfort Go sporadically don't work. Vehicle can be opened by pressing the remote control unlock buttons and- Engine start is possible by placing the remote control key on the steering column ring antenna. The situation corrects itself after the vehicle goes to sleep or cools down. At warm to hot outside temperatures there may be a temporary interruption in communication between the comfort access functions in the BDC. This leads to sporadic operating failure of the comfort access function.
B011319
Service Bulletin/Repair Instructions
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
B111219
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
B310719
Service Bulletin/Repair Instructions
SERVICE ACTION: APPLY CAVITY WAX PROTECTION INSIDE THE FRONT AXLE SUPPORT: The corrosion protection applied to the inside of the front axle support during the manufacturing process may have minor coating defects. In individual cases this can lead to localized rust damage on the front axle support over the service life of the vehicle. Manufacturing process error.
B510220
Service Bulletin/Repair Instructions
RATTLE NOISE FROM COWL TRIM: A rattle noise is present while driving from the cowl area under the windshield at temperatures below 50C°F. The rattle may be present from either or both sides (right and/or left). At temperatures below 50C°F the cowl panels below the windshield can contact the adjacent panels.
B541619
Service Bulletin/Repair Instructions
CLICKING NOISE FROM ROLLER SUNSHADE: When driving over rough road surfaces a clicking noise is present from the area of the roller sunshade of the sunroof. Insufficient grease for the roller sunshade mechanism allowing excessive movement inside the sunshade guide rail.
B612119
Service Bulletin/Repair Instructions
SERVICE ACTION: INSPECT AND REWORK ENGINE COMPARTMENT WIRING HARNESS: Depending on the severity of the wiring damage this can lead to a multitude of electrical malfunctions and indicator lights on the Instrument Cluster (KOMBI) or Central Information Display (CID). It is possible that the wiring harness may be damaged even if routed correctly. This is due to- The confined mounting position of the affected engine wiring harness in combination with the component tolerances Sharp-edged components in the vicinity of the wiring harness
B660120
Service Bulletin/Repair Instructions
ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.
B663519
Service Bulletin/Repair Instructions
DELIVERY STOP: PROGRAM CONTROL UNITS - DRIVING ASSISTANT PACKAGE: BMW of North America LLC has issued a Delivery Stop (effective October 24 2019) on a small number of Model Year 2020 BMW vehicles that were produced between August 1 and October 4 2019. The Driving Assistant package (ZDA; aka Driving Assistance) contains an additional Option Equipment (OE) code SA5AR (Extended Traffic Jam Assistant). This OE code 5AR must be removed from the Vehicle Order (VO).
B840416
Service Bulletin/Repair Instructions
SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at the "shark fin" roof antenna (aka roof aerial) leading to corrosion in the ATM/TCB2 control module.
B120319
Service Bulletin/Repair Instructions
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
B541519
Service Bulletin/Repair Instructions
GROANING NOISE FROM SUNROOF: A groaning noise is present from the sunroof glass panel while driving over rough road surfaces or during body flex. The noise may also be present while the sunroof is opening into the vented position. Interference between the sunroof glass panel perimeter seal and the vehicle roof.
B620919
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
B621019
Service Bulletin/Repair Instructions
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
B410619
Service Bulletin/Repair Instructions
DELIVERY STOP: CHECK BLIND PLUGS. BMW of North America LLC has issued a Delivery Stop (effective October 7 2019) on a small number of Model Year 2019 and 2020 BMW 3 Series vehicles that were produced between March 27 2019 and August 21 2019. CAUSE During assembly the blind plug in one or both rear wheel wells may have been knocked out of position when attaching the suspension to the vehicle body.
B513619
Service Bulletin/Repair Instructions
GROANING OR RATTLING NOISE COMING FROM FRONT OF TRUNK AREA. A groaning or rattling noise can be heard coming from the rear window acoustic seal area where the seal meets the trunk lid. The noise can be heard while driving on rough roads especially when the trunk space has been expanded by lowering the rear seat backrests. The affected seal runs along the bottom of the rear glass as indicated below. The trunk lid rubs against the seal and causes a noise when there is any movement.
B651019
Service Bulletin/Repair Instructions
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
B652219
Service Bulletin/Repair Instructions
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
B662019
Service Bulletin/Repair Instructions
SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
B611919
Service Bulletin/Repair Instructions
WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
B310514
Service Bulletin/Repair Instructions
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
B651719
Service Bulletin/Repair Instructions
HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
B661419
Service Bulletin/Repair Instructions
DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.
B662219
Service Bulletin/Repair Instructions
KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
B663019
Service Bulletin/Repair Instructions
ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module.
B841219
Service Bulletin/Repair Instructions
BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
B841319
Service Bulletin/Repair Instructions
CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
B110719
Service Bulletin/Repair Instructions
RATTLING NOISE FROM ENGINE IN NEUTRAL This Service Information bulletin supersedes SI B11 07 19 dated May 2019. The affected production range has been increased by 6 months. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral. The noise can be heard outside the vehicle.
B512319
Service Bulletin/Repair Instructions
SERVICE ACTION: REWORKING THE LOCK ON THE REAR LEFT DOOR. The screw connection for the left rear door lock may not have been torqued correctly. During vehicle production the screws were not torqued to specification.
B540619
Service Bulletin/Repair Instructions
SUNROOF REVERSES WHEN CLOSING FROM TILT POSITION. The sunroof may reverse (anti-trap activates) when attempting to close from the vented position. This may only occur at high temperatures despite no obstruction being present. Sensitive anti-trap parameters.
B640719
Service Bulletin/Repair Instructions
NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Software error in the automatic air conditioning control unit (IHKA).
B640819
Service Bulletin/Repair Instructions
STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING. Activation of stationary ventilation is not possible after parking the vehicle.
B661619
Service Bulletin/Repair Instructions
LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.
B840819
Service Bulletin/Repair Instructions
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
B123018
Service Bulletin/Repair Instructions
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
B320619
Service Bulletin/Repair Instructions
VARIOUS CHECK CONTROL (CC) MESSAGES FOR FAILURE OF DRIVER ASSISTANCE SYSTEMS.
B620819
Service Bulletin/Repair Instructions
CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.
B662519
Service Bulletin/Repair Instructions
SERVICE ACTION: Check KAFAS (Camera-Based Driver Assistance System) Camera installation: The KAFAS camera is not seated firmly in its mounting bracket on the windscreen allowing it to vibrate.
B122119
Service Bulletin/Repair Instructions
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
B310219
Service Bulletin/Repair Instructions
Tapping and/or thumping noises from the front end at approx. 10-15 MPH while driving on a rough road surface. Unfavorable damper control of the EDC shock absorbers.
B610919
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
B630619
Service Bulletin/Repair Instructions
Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
B122019
Service Bulletin/Repair Instructions
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
B340519
Service Bulletin/Repair Instructions
NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 480705 / 480706. When starting the vehicle. The red brake warning light lights up in the instrument cluster. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. The red warning lamp disappears after engine restart and braking force assistance is available again.
B630519
Service Bulletin/Repair Instructions
Service Information May 2019 Lights B63 05 19 Technical Service REAR LIGHTING/TRUNK CHECK CONTROL MESSAGES DISPLAY. Various check control messages are present related to the rear lights and/or trunk. Multiple faults or complaints may be associated with the operation of these systems. A sharp edge of the trunk lid hinge may damage the wiring harness.
B661819
Service Bulletin/Repair Instructions
BMW DIGITAL KEY CARD IS NOT DETECTED. BMW Digital Key card is not recognized or does not work.
B840119
Service Bulletin/Repair Instructions
APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY This Service Information bulletin replaces SI B84 01 19 dated March 2019.
B840311
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
B840719
Service Bulletin/Repair Instructions
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
B121119
Service Bulletin/Repair Instructions
ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME. The following faults are erroneously store in the Digital Motor Electronics (DME).
B620219
Service Bulletin/Repair Instructions
INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).
B620319
Service Bulletin/Repair Instructions
DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.
B660119
Service Bulletin/Repair Instructions
This Service Information bulletin replaces SI B66 01 19 dated April 2019.
B661219
Service Bulletin/Repair Instructions
LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Software error in the Body Domain Controller (BDC) control unit.
B840319
Service Bulletin/Repair Instructions
ConnectedDrive: REMOTE 3D NOT WORKING.
B120519
Service Bulletin/Repair Instructions
CHECK ENGINE OIL LEVEL MESSAGE. "Check engine oil level" Check Control message (ID961) appears when starting the engine and again at the end of a trip.
B510519
Service Bulletin/Repair Instructions
SERVICE ACTION: REPLACE UNDER BODY PANEL. An incorrect under body panel may have been installed during production.
B510719
Service Bulletin/Repair Instructions
DELIVERY STOP: DRIVER'S SIDE LANE CHANGE WARNING. The driver's side lane change warning indicator may not illuminate brightly enough to be visible under certain driving conditions. A software error in the BDC.
B610219
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECKING REAR POWER WINDOW SWITCH. The power window switches are not latched correctly in the left and right rear door trim panels. During assembly the window switch is not latched completely to the door panel trim.
B640319
Service Bulletin/Repair Instructions
SERVICE ACTION: REAR IHKA PANEL LOOSE. Rear IHKA (air conditioning control) panel is found incorrectly latched causing interference noise while driving.
B660619
Service Bulletin/Repair Instructions
DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE. INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera).
B650619
Service Bulletin/Repair Instructions
SOUND OUTPUT FAILS COMPLETELY AFTER PROGRAMMING. After programming the vehicle to Integration level (I-level) 18-07-5xx or 18-11-5xx.
B661918
Service Bulletin/Repair Instructions
FAULT CODE 804417 CAUSED BY THE REMOTE KEY. When a short test is performed as part of a workshop visit for an unrelated situation.
B340918
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAMMING OF THE DYNAMIC STABILITY CONTROL UNIT (DSC). The malfunction indicator light (MIL) in the instrument cluster
B340119
Service Bulletin/Repair Instructions
SERVICE ACTION PROGRAM THE IB (INTEGRATED BRAKE). Diagnostic software of the IB (formerly known as DSC) is not sufficient Software error.
B640119
Service Bulletin/Repair Instructions
DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION. Customer request for deactivation of the automatic air recirculation function.
B660319
Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGE BMW DIGITAL KEY. After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display.
B660419
Service Bulletin/Repair Instructions
INTERRUPTION OF AUTOMATED PARK ASSIST. Park Distance Control (PDC) distance tiles are displayed in the Central Information Display (CID); despite no actual obstacles being in close proximity to the vehicle.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.