B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
Vehicle report
2011 BMW 335D
Service bulletins
88 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B340414
Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B110208
Service Bulletin/Repair Instructions
Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
513608
Service Bulletin/Repair Instructions
Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".
513911
Service Bulletin/Repair Instructions
Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE: The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance.
610405
Service Bulletin/Repair Instructions
Power Mirrors and/or Windows are Inoperative. The power windows and/or power mirrors are inoperative. The LED on the headlight switch is flashing. There is a check control message for Windows/Mirrors/ Headlights. There may also be a complaint of water in one or both headlights. One of the following fault codes may be stored: * 9CBD - Communication with stepper motor box left defective * 9CBE - Communication with stepper motor box right defective * 9CC1 - Communication with mirror driver side defective * 9CC2 - Communication with mirror passenger side defective/Right Stepper Motor Controller (SMC) signaling fault * 9CCF - Communication with LIN control defective Left and/or right headlight housing cover is not properly fitted allowing water ingress into the Stepper Motor Controller (SMC) connector. CAUSE: Left and/or right headlight housing cover is not properly fitted allowing water ingress into the Stepper Motor Controller (SMC) connector.
613312
Service Bulletin/Repair Instructions
Erroneous CC Message Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
121412
Service Bulletin/Repair Instructions
N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
B013118
Service Bulletin/Repair Instructions
TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
B011618
Service Bulletin/Repair Instructions
TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.
B011017
Service Bulletin/Repair Instructions
M57Y FRONT AND REAR EXHAUST NOX SENSORS: LIMITED
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
B121418
Service Bulletin/Repair Instructions
INDIVIDUAL DRIVING CYCLES FOR OBD2 READINESS CODES (M57Y): One or more OBD readiness codes are not set to ÒreadyÓ during a state emissions inspection, with a hand-held scan tool or during an ISTA/D diagnostic session.
B080119
Service Bulletin/Repair Instructions
In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
B840314
Service Bulletin/Repair Instructions
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
B180217
Service Bulletin/Repair Instructions
DIAGNOSING SELECTIVE CATALYST REDUCTION (SCR) EFFICIENCY FAULTS: The Service Engine Soon light is on.
SIM010717
Service Bulletin/Repair Instructions
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
B130315
Service Bulletin/Repair Instructions
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
B840311
Service Bulletin/Repair Instructions
?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
B840316
Service Bulletin/Repair Instructions
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
B840816
Service Bulletin/Repair Instructions
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
B180117
Service Bulletin/Repair Instructions
? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message "Drive faulty" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF.
B180310
Service Bulletin/Repair Instructions
? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350°C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600° C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The 10146535 20181105 B180310 20170201 Service Bulletin/Repair Instructions BMW 325XI 2006 ENGINE ? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350°C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600° C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
B070314
Service Bulletin/Repair Instructions
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
B652616
Service Bulletin/Repair Instructions
USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: "Title cannot be reproduced" "Is being read" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB.
B652516
Service Bulletin/Repair Instructions
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
B012016
Service Bulletin/Repair Instructions
FOOTWELL MODULE: LIMITED WARRANTY EXTENSION TO 8 YEARS/125,000 MILES. When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module (FRM) could fail. There is a compatibility issue with certain combinations of vehicle software (Plant Integration ILevel) and the Footwell Module hardware installed in the vehicle.
B270216
Service Bulletin/Repair Instructions
REPAIRING TRANSFER CASE ACTUATOR (VTG SERVO-MOTOR). The Anti-lock Brakes (ABS), Brakes and Dynamic Stability Control (DSC) warnings are on and there may also be a "Drivetrain Malfunction" warning on in the Control Display. There is also an audible clicking noise coming from the transfer case actuator when cycling the ignition. The following fault codes may be stored: (DSC) 5F3A - Clutch gearbox-ECU: clutch is open - rear-wheel drive! (VTG) 5463 - Break mechanics (VTG) 5462 - Error actuator or increased power requirements for clutch (VTG) 5461 - Error actuator control Internal wear to the plastic gears of the transfer case actuator.
B121116
Service Bulletin/Repair Instructions
ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
B122110
Service Bulletin/Repair Instructions
N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel line inside the fuel tank. The failure is related to an unfavorable stacking of tolerances between the rubber fuel hose and the plastic regulator nipple or deterioration of the rubber hose construction material.
B090615
Service Bulletin/Repair Instructions
New programming feature: Exclusion of Infotainment Control Units from Programming. Programming with ISTA/P 3.57.4, or a more recent update, displays a new Pop-Up window providing options for systems programming.
B652606
Service Bulletin/Repair Instructions
The Disclaimer screen automatically disappears from the CID after 10 seconds. INFORMATION https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/28...12/2/2015 Page 2 of 2 An enhancement was made to the Car Communication Computer (CCC) and MASK (Multi Audio System Controller) in 2006 so the customer does not have to manually accept the "Disclaimer" screen each time. Older vehicles prior to the production dates listed above that are programmed with ISTA/P 2.52 or higher will also get this enhancement. WARRANTY INFORMATION Not applicable.
B270415
Service Bulletin/Repair Instructions
Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
B640315
Service Bulletin/Repair Instructions
Air Conditioning Cooling is Insufficient or Inoperative. The air conditioner system refrigerant level is low or empty. CAUSE The evaporator is leaking refrigerant.
B650215
Service Bulletin/Repair Instructions
iDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.
B360215
Service Bulletin/Repair Instructions
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
070314
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
650215
Service Bulletin/Repair Instructions
SiDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion
110314
Service Bulletin/Repair Instructions
?SI B11 03 14January 2015 EngineTechnical Service This Service Information bulletin supersedes SI B11 03 14 dated November 2014. designates changes to this revision SUBJECT Diesel Intake Carbon Cleaning. The Service Engine Soon light is on and the engine may run roughly. Possible Fault Codes stored: z 3FF1 air mass sensor z 4595 rough controller Cylinder 6 z 459B rough controller Cylinder 5 z 4592 rough controller Cylinder 4 z 4596 rough controller Cylinder 3 z 4593 rough controller Cylinder 2 z 459C rough controller Cylinder 1 CAUSE Based on the above stored "Fault Code" profile, there is excessive carbon buildup in the intake system.
120415
Service Bulletin/Repair Instructions
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
130414
Service Bulletin/Repair Instructions
SI B13 04 14January 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 04 14 dated October 2014. SUBJECT M57Y Diesel Fuel Injector: Zero Mass Adaption Faults. The Service Engine Soon light is on. Possible Fault Codes stored: z 4AD5 - Zero-mass adaption injector Cylinder 1 z 4AD6 - Zero-mass adaption injector Cylinder 1 z 4AE5 - Zero-mass adaption injector Cylinder 2 z 4AE6 - Zero-mass adaption injector Cylinder 2 z 4AF5 - Zero-mass adaption injector Cylinder 3 z 4AF6 - Zero-mass adaption injector Cylinder 3 z 4B05 - Zero-mass adaption injector Cylinder 4 z 4B06 - Zero-mass adaption injector Cylinder 4 z 4B15 - Zero-mass adaption injector Cylinder 5 z 4B16 - Zero-mass adaption injector Cylinder 5 z 4B25 - Zero-mass adaption injector Cylinder 6 z 4B26 - Zero-mass adaption injector Cylinder 6 These faults are stored after an intake carbon cleaning (B11 03 14) or an extensive engine repair. When following the recommended test plan, ISTA incorrectly instructs the technician to replace all six fuel injectors. However, the same fuel injector zero-mass faults can return shortly after replacing the fuel injectors. CAUSE The DDE fuel injector zero-mass adaption is not being calibrated correctly.
650509
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
651009
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
840412
Service Bulletin/Repair Instructions
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
011214
Service Bulletin/Repair Instructions
M57 Diesel Engine Throttle Valve (for EGR): Limited Warranty Extension to 10 Years/120,000 Miles. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the M57 diesel engine's throttle valve (for EGR) on the above-referenced vehicle to: 10 years/120,000 miles, whichever occurs first, as determined from the original in-service date. This bulletin is a notice of a "limited warranty extension." This is not a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA sent VIN-specific customer notification letters. A sample letter is attached. Eligible BMW Vehicles To assist you in identifying eligible vehicles, the DCSnet Warranty Vehicle Inquiry has been updated with the following "Vehicle Comment," shown below: BMW of North America, LLC has extended this vehicle's M57 diesel engine throttle valve (for EGR) limited warranty to 10 years or 120,000 miles, whichever occurs first, as determined from the original in-service date. Please see SI B01 12 14. Note: Always check the DCSnet Warranty Vehicle Inquiry "Vehicle Comments" and the "Repair History (Claims)" sections first before performing any repairs.
111414
Service Bulletin/Repair Instructions
Engine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
122110
Service Bulletin/Repair Instructions
N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel line inside the fuel tank. The failure is related to an unfavorable stacking of tolerances between the rubber fuel hose and the plastic regulator nipple or deterioration of the rubber hose construction material.
8403014
Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
010914
Service Bulletin/Repair Instructions
?SI B01 09 14 September 2014 WarrantiesWarranties This Service Information bulletin supersedes SI B01 09 14 dated August 2014. Please read this Service Information bulletin in its entirety, the content has been completely updated. designates changes to this revision SUBJECT Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat: Limited Warranty Extension to 15 years Without Mileage Limitation. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the Supplemental Restraint System's (SRS) front passenger air bag seat occupancy sensor (OC3) mat on certain model BMW vehicles to: 15 years without mileage limitation as determined by the vehicle's original in-service date. This "component-specific" limited warranty extension applies to defects in materials and workmanship. This bulletin is notice of a "limited warranty extension." This is NOT a notice of a Recall or Service Action. No immediate repair is required unless the BMW vehicle is currently experiencing this problem. This extended limited warranty coverage does not apply to vehicles affected by the following Recall Campaign: Recall 13V-564: E90, E91 Front Passenger Air Bag Seat Occupancy Sensor MatRecall 13V-564: E60, E61,E65, E66 Front Passenger Air Bag Seat Occupancy Sensor MatSI B65 08 14Recall Campaign 13V-564: Replace Front Passenger Air Bag Seat Occupancy Sensor (E60, E61, E65, E66)Recall 13V-564: E65,E66 Front Passenger Air Bag Seat Occupancy Sensor Mat (E65, E66)Recall 13V-564: Front Passenger Air Bag Seat Occupancy Sensor Mat for Sport Seat (E60, E61, E65, E66)Recall 13V-564: E53 Repair Front Passenger Air Bag Seat Occupancy Sensor MatThe extended limited warranty coverage also does not apply to: ??Vehicles with other seat options, and ??E60 (M5) vehicles Note: Please refer to SI B65 75 06 for the limited warranty extension information that applies to previous models. Customer Notification Letter - VIN and Component-specific Warranty Extension Even tho 10148018 20181113 010914 20140901 Service Bulletin/Repair Instructions BMW Z4 2006 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL ?SI B01 09 14 September 2014 WarrantiesWarranties This Service Information bulletin supersedes SI B01 09 14 dated August 2014. Please read this Service Information bulletin in its entirety, the content has been completely updated. designates changes to this revision SUBJECT Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat: Limited Warranty Extension to 15 years Without Mileage Limitation. INFORMATION BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the Supplemental Restraint System's (SRS) front passenger air bag seat occupancy sensor (OC3) mat on certain model BMW vehicles to: 15 years without mileage limitation as determined by the vehicle's original in-service date. This ""component-specific"" limited warranty extension applies to defects in materials and workmanship. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. No immediate repair is required unless the BMW vehicle is currently experiencing this problem. This extended limited warranty coverage does not apply to vehicles affected by the following Recall Campaign: Recall 13V-564: E90, E91 Front Passenger Air Bag Seat Occupancy Sensor MatRecall 13V-564: E60, E61,E65, E66 Front Passenger Air Bag Seat Occupancy Sensor MatSI B65 08 14Recall Campaign 13V-564: Replace Front Passenger Air Bag Seat Occupancy Sensor (E60, E61, E65, E66)Recall 13V-564: E65,E66 Front Passenger Air Bag Seat Occupancy Sensor Mat (E65, E66)Recall 13V-564: Front Passenger Air Bag Seat Occupancy Sensor Mat for Sport Seat (E60, E61, E65, E66)Recall 13V-564: E53 Repair Front Passenger Air Bag Seat Occupancy Sensor MatThe extended limited warranty coverage also does not apply to: ??Vehicles with other seat options, and ??E60 (M5) vehicles Note: Please refer to SI B65 75 06 for the limited warranty extension information that applies to previous models. Customer Notification Letter - VIN and Component-specific Warranty Extension Even tho
611714
Service Bulletin/Repair Instructions
Intelligent Battery Sensor Diagnosis Hints. The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor, function c. 2E8D - Intelligent battery sensor, signal transmission d. 2E8E - Intelligent battery sensor, communication CAUSE A faulty battery or IBS sensor (not both) The power management system and IBS in the vehicle cannot determine if the battery needs to be replaced. This is normal operation for all E-Series vehicles because they do not have the Advanced IBS sensor that the F-Series vehicles do. An external battery tester (Midtronics EXP-1000) must be used to determine if the battery needs to be replaced. Energy Diagnosis will not prompt for a battery replacement unless the battery is "aged." When energy diagnosis identifies the battery as "aged," it means the amount of energy discharge over the course of the life of the battery has reached its maximum (worn out). In most cases, energy diagnosis states that the battery is OK. This is typically an indication of the current State of Charge (SoC), not the State of Health (SoH). The SoC is defined as the current amount of energy left in the battery (displayed as a percentage). The SoH is defined as an evaluation of the condition of the battery over a period of time (displayed as a percentage). For more information about batteries, refer to Training Manual ST051, "07 Battery Basics."
310109
Service Bulletin/Repair Instructions
Creaking or Groaning Noise During Compression and/or Rebound of Front Axle. A grating or groaning noise is heard when the front axle compresses and/or rebounds. This may be heard particularly over speed bump-type surfaces. The noise normally occurs at lower outside temperatures. The noise may be less prevalent when the vehicle has been driven up to the operating temperature.
610314
Service Bulletin/Repair Instructions
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46°F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
840214
Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
840314
Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
160114
Service Bulletin/Repair Instructions
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Replace the SCR Tank. The Service Engine Soon lamp is illuminated. The fault codes stored are related to the SCR active tank temperature sensor. The temperature sensor inside the active tank degrades over time. The sensor is integrated into the SCR (Diesel Exhaust Fluid) tank assembly and is not replaceable separately. AFFECTED VEHICLES This Service Action involves certain E90 vehicles produced from March 2008 to August 2009. First check if a Service Action label with a code number 669 is already attached to the B-pillar. If a code number 669 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
360211
Service Bulletin/Repair Instructions
Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.
360309
Service Bulletin/Repair Instructions
Third Generation Tire Pressure Monitor System (RDC). INFORMATION As of September 2009 production, a new generation Tire Pressure Monitor System has been introduced for all 3 Series models. Although the basic operation of the system is similar to the previous version, there are several key differences between the two systems. The new system consists of five components: One central antennae with an integrated control module (5) mounted in the right rear wheel arch Four wheel electronics (1-4) mounted at the base of each tire valve. Central antennae with integrated control module The control module and central antennae have been combined in a single housing. This new control module has the ability to send requests for information to each of the 4 wheel New style wheel electronics The wheel electronics consist of a plastic housing with integrated circuitry. The following items are contained within the wheel electronics: Pressure sensor Temperature sensor Acceleration sensor Transmitter/receiver unit Self-diagnosis controller Battery The following points should be considered when diagnosing and/or servicing the system: * The system components are not interchangeable or compatible with previous versions. * The type of wheel electronic fitted can only be determined via visual inspection. * The detection of low tire pressure and the subsequent warning is similar to the previous design. * The reset procedure has changed. Special Note for Reset Procedure After initiating a reset, the vehicle must be driven for a period longer than 12 minutes with a vehicle speed which exceeds 19 mph (~30 km/h). WARRANTY INFORMATION Not applicable.
630714
Service Bulletin/Repair Instructions
One or Both Xenon Headlights Aiming Downwards. CAUSE Both sides are aiming downwards: * The most likely cause is a faulty or disconnected rear height sensor. In very extreme cases due to poor road conditions, both headlight assemblies could have the vertical aim ball socket adjuster disconnected, as noted below. Only one side is aiming downwards: * The cause could be a "disconnected" vertical aim ball socket adjuster, resulting from excessive road vibration or sharp impacts (pot holes) through the suspension to the headlight assembly. Important Note: Follow the procedure outlined in this bulletin first; replacing headlight assemblies for a vertical aim ball socket adjuster issue is an excessive repair.
650514
Service Bulletin/Repair Instructions
Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
BMWAPR1314
Service Bulletin/Repair Instructions
Diesel Intake Carbon Cleaning. The Service Engine Soon light is on and the engine may run roughly. Possible Fault Codes stored: * 3FF1 air mass sensor * 4595 rough controller Cylinder 6 * 459B rough controller Cylinder 5 * 4592 rough controller Cylinder 4 * 4596 rough controller Cylinder 3 * 4593 rough controller Cylinder 2 * 459C rough controller Cylinder 1 CAUSE Based on the above stored "Fault Code" profile, there is excessive carbon buildup in the intake system.
650314
Service Bulletin/Repair Instructions
RAD2+ Radio: Background Noise with Audio Turned Off. Background noise (buzzing, crackling, static) can be heard: * At low audio volume * When the radio is turned off * When the ignition is turned off NOTE: Background noise stops when the radio enters sleep mode. IMPORTANT: Background noise is more noticeable on vehicles produced before 09/2009 in case a RAD2+ replacement radio was installed previously. RAD2+ radio concept, manufactured from July 2009 to February 2014
840114
Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
240413
Service Bulletin/Repair Instructions
GM6 - 6L45R: Diagnostic Procedure for Shudder or Vibration Issues. A shudder or vibration can be felt under light acceleration or when driving at constant suburban speeds. This can be most noticeable in the 1700 - 2200 engine rpm range while in 3rd through 6th gears. No faults are stored in the EGS module. CAUSE Changes in the frictional properties of the automatic transmission fluid over time can lead to momentary slipping of the torque convertor lock-up clutch.
510807
Service Bulletin/Repair Instructions
Erroneous Trunk Lid Open Check Control Message. The trunk open check control message may appear, even though the trunk lid or tailgate is fully closed and latched. CAUSE Incorrect adjustment of the trunk latch striker
612906
Service Bulletin/Repair Instructions
ELV Does Not Release. Cause 1: The steering column is held against the steering lock because of torque from the steering gear. In such cases, a yellow check control warning (CC ID# 187) is shown in the instrument cluster, but no faults are stored. Cause 2: Communication fault in the CAS (Car Access System) and ELV system network and/or battery low. The problem may cause the ELV warning to be displayed in yellow or red.
630414
Service Bulletin/Repair Instructions
Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
652513
Service Bulletin/Repair Instructions
ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST "My Info" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
340313
Service Bulletin/Repair Instructions
Incorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software calculation in the brake pad wear model
651013
Service Bulletin/Repair Instructions
The replacement OC3 seat mat (front passenger seat occupancy) will not enable when following ISTA Repair Instruction REP 65 77 604, "Replacing sensor mat (OC3 mat) for passenger seat occupancy detector." 1. When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause permanent damage to it. 2. The new part has incorrect coding.
651112
Service Bulletin/Repair Instructions
Intermittently Stored FM Radio Stations Default to FM 87.7. Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. CAUSE 1. Low battery voltage or voltage drop at the head unit 2. Radio station preset contains FM 87.7 3. Remote key memory not set correctly or the setting is lost
170209
Service Bulletin/Repair Instructions
Oil Leak from Turbocharger Charge Air Hose. The customer may complain of an oil leak from the engine area. The "Service Engine Soon" lamp may also be illuminated with fault code "4674 - FMO injection quantities-observer" stored. CAUSE The molded seal in the charge air pipe may have been cut by debris abrasions, causing an external leak of air and oil in the charged air system of the turbocharger. An improved seal has been developed to correct this issue.
340713
Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production instead of the appropriate 24-month interval.
010212
Service Bulletin/Repair Instructions
BMW NA has agreed to extend the emissions warranties of the turbocharger's wastegate to: ??8 years or 82,000 miles, whichever occurs first, as determined from the vehicle's original in-service date select the "Vehicle Comment" button to display the extended coverage information. The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply. BMW NA will not provide warranty coverage to any Settlement Class Member's vehicle containing modifications or alterations to the turbocharger or its wastegates (software, hardware or otherwise), or evidencing other conditions not normally covered under the original New Vehicle/SAV Limited Warranty or applicable emissions warranty. Modifications excluded from warranty coverage include any aftermarket parts that affect the turbocharger system, or if there are other conditions that would normally exclude it from warranty coverage.
130409
Service Bulletin/Repair Instructions
N54 Engine: Diagnosis of Cold Start Rough Running with Misfire Faults. The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked ("wet") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the "N54 Engine Diagnostic Fault Tree" file (the current version "02_14_13" is found as a PDF attachment to SI B12 55 06).
651310
Service Bulletin/Repair Instructions
In all audio modes (radio, CD, AUX-In, etc.), the audio output is distorted. It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)
840313
Service Bulletin/Repair Instructions
Roadside Assistance and BMW Online Services Inoperative After Programming. Roadside Assistance and BMW Online services are inoperative after programming the vehicle with ISTA/P 2.48 to 2.49.0. The symptoms are as follows: * BMW Online - No network available when selected * Roadside Assistance - When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is grayed out and cannot be selected. CAUSE Software error in the CIC (Car Information Computer)
121611
Service Bulletin/Repair Instructions
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
130213
Service Bulletin/Repair Instructions
N54 Engine: Fuel Pressure Control Test Plan Error. INFORMATION Not applicable.
180512
Service Bulletin/Repair Instructions
Voluntary Emissions Recall Campaign 11E-A03: Check and/or Replace Emissions Monitoring Components. 1. Under certain driving conditions, the High-pressure (HP) EGR valve may become restricted with excessive soot. This restriction impedes the emissions performance of the HP EGR valve. This situation may lead to a Service Engine Soon lamp. An optimized EGR valve has been developed to limit this soot buildup. 2. The Selective Catalyst Reduction (SCR) mixer has also been improved to optimize the Diesel Exhaust Fluid (DEF) mixture when introduced into the exhaust system. Note: These Improved parts may have already been replaced during a previous service visit. It will be necessary to inspect these components first before replacement. 3. Reprogramming of the DDE is required to optimize these improved emissions monitoring components. AFFECTED VEHICLES This Emissions Recall Campaign involves X5d (E70) and 335d (E90) models that were produced from April 2009 to March 2011. In order to determine whether a specific vehicle has had this Emissions Recall Campaign completed or is affected by this Emissions Recall Campaign, first check if the "Emissions Recall Campaign Completed" label SD 92-435. This label is attached to the right (passenger) rear side of the hood in the engine compartment, close to the windshield. If the label is found, the campaign has already been performed. If the "Emissions Recall Campaign Completed" label is not present, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action.
650513
Service Bulletin/Repair Instructions
Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
652012
Service Bulletin/Repair Instructions
RAD2plus: Radio Causes Battery Drain. The vehicle's battery state of charge is very low after the vehicle was parked for a longer period of time (e.g., overnight). The RAD2+ radio doesn't allow the vehicle to enter full sleep mode, and causes a current draw from the battery with ignition off.
610606
Service Bulletin/Repair Instructions
Junction Box Pin Assignment Change. When replacing the Junction Box (fuse box) using P/N 61 14 6 978 270 or later, note that various pin assignments have changed. The following additional work procedure is necessary to properly perform this repair.
650110
Service Bulletin/Repair Instructions
CCC - "Please Insert Navigation DVD" Appears on CID. The navigation map DVD cannot be read or detected. The message "Please insert navigation DVD" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head
130412
Service Bulletin/Repair Instructions
Service Action: Program Control Units (OBD). A software update is available for the DDE (Digital Diesel Electronics) for monitoring Exhaust Gas Recirculation (EGR) and Selective Catalyst Reduction (SCR).
511508
Service Bulletin/Repair Instructions
?SI B51 15 08 Body Equipment October 2012 Technical Service. This Service Information bulletin supersedes SI B51 15 08 dated July 2008. designates changes to this revision SUBJECT Rear Window False Anti-trap Activation. INFORMATION The anti-trap protection feature may be activated when no obstruction is present. This may occur at either one or both of the rear windows. The root cause of the false anti-trap activation may be difficult to determine. The attached diagnosis flowchart has been developed to assist with determining the actual root cause of the failure as well as to help prevent unnecessary part replacements. The root cause is typically either an issue with the window system, or an electrical/software issue. The diagnosis flowchart will help ensure that repairs are only carried out for the system that is most likely at fault. Refer to B511508_Attachment. PARTS INFORMATION Refer to the Electronic Parts Catalog (EPC) for the appropriate parts noted in the diagnostic flowchart. WARRANTY INFORMATION Not applicable.
611305
Service Bulletin/Repair Instructions
Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the "Procedure" section of this Service Information for details.
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.