B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
Vehicle report
2011 BMW 535I US
Service bulletins
236 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B160623
Service Bulletin/Repair Instructions
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
B653423
Service Bulletin/Repair Instructions
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B340914
Service Bulletin/Repair Instructions
The Dynamic Stability Control (DSC) warning light comes on while driving. The following DSC fault codes for the wheel speed sensors are stored: 480712 and/or 480715 and/or 480718 and/or 48071B They cannot be cleared, even though the wheel speed sensors work correctly and no problem can be found with the wiring harness.
B651523
Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B010122
Service Bulletin/Repair Instructions
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
B010919
Service Bulletin/Repair Instructions
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
B650414
Service Bulletin/Repair Instructions
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
SIB011918
Service Bulletin/Repair Instructions
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B111614
Service Bulletin/Repair Instructions
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
B341019
Service Bulletin/Repair Instructions
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
B011321
Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
B840121
Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
B340414
Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B651320
Service Bulletin/Repair Instructions
COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air bags.
B130720
Service Bulletin/Repair Instructions
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
B340515
Service Bulletin/Repair Instructions
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
B310112
Service Bulletin/Repair Instructions
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B513016
Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B010518
Service Bulletin/Repair Instructions
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
B512819
Service Bulletin/Repair Instructions
NOISE FROM FRONT AREA: There is a hissing or wind noise present from the front area of the vehicle at speeds above 60 mph.
B651519
Service Bulletin/Repair Instructions
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
B111216
Service Bulletin/Repair Instructions
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engine heat resistant. Or The plastic corrugated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
B122319
Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
B012118
Service Bulletin/Repair Instructions
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
B110119
Service Bulletin/Repair Instructions
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
B110919
Service Bulletin/Repair Instructions
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
B160419
Service Bulletin/Repair Instructions
NEW REPLACEMENT FUEL TANK INTERNAL FUEL LINE CONNECTION. INFORMATION WARRANTY INFORMATION Not applicable. This Service Information bulletin provides technical and repair procedure-related information.
B621118
Service Bulletin/Repair Instructions
BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
B340714
Service Bulletin/Repair Instructions
Carbon Ceramic Brake Noise. INFORMATION "M" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. "M" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under "M carbon ceramic brake." WARRANTY INFORMATION Not applicable.
B110113
Service Bulletin/Repair Instructions
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.
B613017
Service Bulletin/Repair Instructions
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
B110815
Service Bulletin/Repair Instructions
N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. * B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair * B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints * B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity * B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. * Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption * Spark plugs fouled with engine oil and excessive engine oil consumption * Excessive engine oil consumption All Vehicles: On vehicles, where an excessive oil consumption between services is the only complaint, a complete oil consumption test as described in SI B11 03 13, must be performed first before replacing the valve seals. On vehicles exhibiting reproducible smoking from the tailpipe when hot, additional engine diagnostic steps (e.g. engine compression test, leak-down tests; inspection of the crankcase ventilation lines and turbo intake/outlet tubes for excessive oil accumulation) should be performed and documented prior to replacement of the valve seals, in order to eliminate other possible causes. Refer to the SIBs listed above for important diagnostic tips. Do not remove the intake manifolds to clean the intake valve carbon.
B111117
Service Bulletin/Repair Instructions
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
B840616
Service Bulletin/Repair Instructions
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
B520318
Service Bulletin/Repair Instructions
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted.
B621215
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
B660518
Service Bulletin/Repair Instructions
COMFORT ACCESS SPORADICALLY INACTIVE VIA DOOR HANDLE: Sporadically, CA (Comfort Access) locking or unlocking of the vehicle does not work via the door handles.
B613014
Service Bulletin/Repair Instructions
BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above.
B630516
Service Bulletin/Repair Instructions
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
B651216
Service Bulletin/Repair Instructions
Integrated Navigation Voice Not Loud Enough: Integrated Navigation voice guidance is not loud enough to be heard over loud music.
B662317
Service Bulletin/Repair Instructions
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
B110115
Service Bulletin/Repair Instructions
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
B110118
Service Bulletin/Repair Instructions
N63T CCM LOW OIL LEVEL NOT DISPLAYED: Drivetrain Malfunction Warning is illuminated, and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (ÒLow Oil levelÓ) has never been displayed.
B110916
Service Bulletin/Repair Instructions
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear: Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.
B111417
Service Bulletin/Repair Instructions
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin replaces SI B11 14 17 dated February 2018.
B841117
Service Bulletin/Repair Instructions
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
B840314
Service Bulletin/Repair Instructions
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
B650915
Service Bulletin/Repair Instructions
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
B660814
Service Bulletin/Repair Instructions
Side View Camera Does Not Display Picture.
B661017
Service Bulletin/Repair Instructions
BUZZING NOISE HEARD COMING FROM STEERING WHEEL. While driving at highway speeds, on uneven road surfaces, a buzzing noise is heard coming from the steering wheel. The Lane Departure Warning (LDW) vibration system
B520417
Service Bulletin/Repair Instructions
BACKREST NOISES WHEN UNDER LOAD. Pop noise coming from seat backrest when pressure exerted toward rear or while pulling away from a stop. Friction between top right rivet holding lordosis (back Lumbar support) valve block and backrest cushion spring.
SIM010717
Service Bulletin/Repair Instructions
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
B340117
Service Bulletin/Repair Instructions
VIBRATION WHILE BRAKING. Vibration while braking is noticed: ? Most commonly when coming to a stop from higher speeds ? Less prominent when brakes are cold. ? After wheel balancing, the problem still exists. ? All other diagnosis according to SI B34 10 16 have no results. Over time, the original style NAO brake pads can develop friction variations.
B512017
Service Bulletin/Repair Instructions
WINDOW FRAME TRIM OF FRONT DOOR IS DISPLACED. ? Noise detected upon closing door ? Damage to one or both window frame trims (front and rear door). CAUSE Front window frame trim is offset toward "B" pillar (as shown). Replace one or both window frame trim panels, if damaged.
B514316
Service Bulletin/Repair Instructions
?EDGE CORROSION ON THE EXTERIOR FRONT AND REAR DOOR UNDER THE PAINT FINISH. Corrosion of the front door and rear edges is appearing in paint surface near window trim. Material contamination.
B621616
Service Bulletin/Repair Instructions
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
B130315
Service Bulletin/Repair Instructions
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
B650717
Service Bulletin/Repair Instructions
LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
B840311
Service Bulletin/Repair Instructions
?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
B840316
Service Bulletin/Repair Instructions
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
B840816
Service Bulletin/Repair Instructions
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
B111115
Service Bulletin/Repair Instructions
?SERVICE ACTION: REPLACE THE THERMOSTAT What's New: ? Part number and quantity of coolant has been updated. Refer to the Warranty section for details. . The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
B650616
Service Bulletin/Repair Instructions
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
B651312
Service Bulletin/Repair Instructions
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
B111715
Service Bulletin/Repair Instructions
?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 "Removing and installing/replacing upper oil sump" in ISTA/D 3.55.2 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. "All threads must be cleaned with screw tap" Or "Clean all threads with screw tap. Order number 81 43 0 402 559" Or "Clean all threads with a thread cutter". The current repair instruction terminology will be modified to include this information.
B180117
Service Bulletin/Repair Instructions
? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message "Drive faulty" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 258300 - Exhaust backpressure sensor, Signal: Signal too high Secondary Faults: 244C00 - Charging pressure control, control deviation: charging pressure too low/positive deviation 25DA00 - Exhaust gas difference pressure sensor particle filter, Signal: short circuit to plus pole M57Y engine Main Faults: 480A particle filter system 481A particle filter system Secondary Faults: 4530 charging pressure control, control deviation 429A charging pressure control low pressure stage, control deviation Clogged DPF.
B180310
Service Bulletin/Repair Instructions
? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350°C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600° C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The 10146535 20181105 B180310 20170201 Service Bulletin/Repair Instructions BMW 335XI 2007 ENGINE ? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) M57Y engine 480A Particle filter system - filter is heavily contaminated. (exhaust backpressure is too high) 481A Particle filter system - filter is heavily contaminated. (exhaust backpressure is above maximum) CAUSE 1. Faults with the exhaust system that affect the monitoring of the DPF by the DDE 2. Unfavorable recent driving profile INFORMATIOM During normal driving, there is a continuous regeneration of the diesel particulate filter that takes place at exhaust-gas temperatures between 280 and 350°C (slower oxidation process). The soot particles can only be burned off when the required exhaust-gas temperature has been reached. Under certain driving conditions (i.e., prolonged short trips or an exhaust system which never reaches soot burn-off temperatures), the DPF can become restricted. The DDE will initiate periodic regeneration automatically, at the latest after 600 miles. In vehicles making many short distance journeys, periodic regeneration takes place after only 250-500 miles. The Digital Diesel Electronics control unit evaluates the time for periodic regeneration from the following values: average distance driven average driving speed temperature in the diesel particulate filter values from the exhaust pressure sensor The DDE initiates the regeneration process by decreasing incoming air by the throttle valve, and one or two post injections are executed. This heats the exhaust-gas temperature to approx. 600° C . When the exhaust temp reaches this point: The soot is burned off with the residual oxygen. The
B070314
Service Bulletin/Repair Instructions
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
B652616
Service Bulletin/Repair Instructions
USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: "Title cannot be reproduced" "Is being read" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB.
B340516
Service Bulletin/Repair Instructions
CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
B652316
Service Bulletin/Repair Instructions
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored. Note: Air conditioning output is also reduced upon MSA stop and is not restored for similar reasons.
B652416
Service Bulletin/Repair Instructions
NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS. NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes "without a cash option" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes "without cash option". UPDATE Install new map data.
B652516
Service Bulletin/Repair Instructions
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
B662116
Service Bulletin/Repair Instructions
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.
B661616
Service Bulletin/Repair Instructions
BUZZING NOISE HEARD COMING FROM STEERING WHEEL. While driving at highway speeds, on older (worn) road surfaces, a buzzing noise is heard coming from the steering wheel. The Lane Departure Warning (LDW) vibration system
B010515
Service Bulletin/Repair Instructions
IN-TANK FUEL DELIVERY MODULE (PUMP): LIMITED WARRANTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMITATION. INFORMATION On the above-referenced vehicles, BMW of North America, LLC ("BMW NA") is extending the limited warranty for the In-tank fuel delivery module (pump) to 10 years without mileage limitation as determined by the vehicle's original in-service date. This bulletin is notice of a "limited warranty extension." This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA sent VIN-specific customer notification letters the week of July 13, 2015 in a "phased" release. A sample letter is attached.
B511615
Service Bulletin/Repair Instructions
Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a "Vehicle Comment" in the DCS Warranty Vehicle Inquiry or ISPA Light. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/248...9/3/2016 Page 2 of 2
B512116
Service Bulletin/Repair Instructions
WIND NOISE FROM KIDNEY GRILL. Wind noises/whistling noises from the front end of the vehicle or from the area of the front windshield. CAUSE Air passing through the gap between the front kidney grill and the body on LCI vehicles only. Install foam strips between kidney grills and body
B661316
Service Bulletin/Repair Instructions
Erroneous Blind Spot Warnings. Orange triangle warning indicator, on exterior mirror, sporadically appears when there is no vehicle in warning zone. Control unit software error.
B661816
Service Bulletin/Repair Instructions
INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran Coupe) F48 (X1) F80 (M3 Sedan) F82 (M4 Coupe) F83 (M4 Convertible) F85 (X5 M) F86 (X6 M) G12 (7 Series) I01 (i3 Series) Vehicles with option code SA-0322 (Comfort Access) without M-Sport trim INFORMATION The smart opener (Contactless tailgate) operates as described below: Ignition key must be within 3 feet behind the vehicle, clear from any interference like a smartphone The customer must be at least an arms-length behind the vehicle Kick your foot forwards & backwards under the vehicle in one quick movement The taillights flash confirming that the trunk will open The trunk then successfully opens For more information an instructional video can be viewed which demonstrates the operation. Thanks to BMW of Tenafly for providing the video. tinyurl.com/Autotrunk1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016 Page 2 of 2 WARRANTY INFORMATION Not applicable. [ Copyright (c)2016 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/358...9/3/2016
B840516
Service Bulletin/Repair Instructions
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
B330416
Service Bulletin/Repair Instructions
Delivery Stop: Replace Rear Differential.
B110716
Service Bulletin/Repair Instructions
Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. The following fault codes may be stored in the DDE: 24CE00 - Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 - Charge air hose monitoring in idle: Charge air hose fallen down 290900 - Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 - Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation 1. Excessive thermal load from the EGR system on the intake components 2. An excessive or unmetered air leak in the intake/charge air system
B120516
Service Bulletin/Repair Instructions
N55 - ENGINE MALFUNCTION WARNING DUE TO VAPOR FORMING IN THE FUEL SYSTEM This Service Information bulletin supersedes SI B12 05 16 dated April 2016. The Engine "Drivetrain Malfunction" Check Control warning is displayed and the Service Engine Soon (MIL) Lamp may also be on. In areas where winterized fuel is used, this situation may occur after prolonged periods of engine idling or "stop and go" driving. Additional symptoms that may be present: rough running poor engine performance difficulty in starting the engine. Either or both of the following fault codes can be stored in the DME. 11A002 - Fuel high pressure, plausibility: Pressure too low 11AC02 - Fuel high pressure, plausibility, cold start: Pressure too low In addition any of the following faults may also be stored: 119404 - Rail pressure sensor, signal: Permanently stuck 118001 - Mixture control: mixture too lean 118401 - Mixture control: mixture too lean; large deviation Vapor formation in the fuel system from fuel quality characteristics of certain winter fuel blends along with high engine compartment temperatures.
B621016
Service Bulletin/Repair Instructions
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
B320616
Service Bulletin/Repair Instructions
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.
B620716
Service Bulletin/Repair Instructions
Unintentional Active ECO-PRO Bonus Miles Reset. Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Error in instrument cluster application.
B660916
Service Bulletin/Repair Instructions
"Collision Warning Failed" or "Pedestrian Warning Failed" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the "green lines"
B111615
Service Bulletin/Repair Instructions
N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
B840715
Service Bulletin/Repair Instructions
SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
B510416
Service Bulletin/Repair Instructions
Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. Friction between gap trim and the lower trim cover.
B650716
Service Bulletin/Repair Instructions
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
B610314
Service Bulletin/Repair Instructions
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015. SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).
B641015
Service Bulletin/Repair Instructions
Certain air conditioning condensers must be replaced. Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before 11/11/13.
B650216
Service Bulletin/Repair Instructions
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
B161514
Service Bulletin/Repair Instructions
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.
B514415
Service Bulletin/Repair Instructions
A Groaning Noise is Heard from the Front Door Trim . A groaning noise can be heard from one or both of the front door decorative trim pieces while on rough roads. CAUSE The chrome plating of the trim mounting pins rubs against the door panel creating a groaning noise.
B160915
Service Bulletin/Repair Instructions
SI B16 09 15 Fuel Supply Systems. December 2015 Technical Service. This Service Information bulletin supersedes SI 26 01 15 dated November 2015. The wrong temperature sensor for the Natural Vacuum Leak Detection (NVLD) may have been installed.
B340614
Service Bulletin/Repair Instructions
?SI B34 06 14December 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 06 14 December 2014. designates changes to this revision SUBJECT M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). These pads can be identified by the absorber weights at the top and bottom. Due to the design of the fixed caliper brake system, an unfavorable interaction between components may cause a squeaking noise.
B520412
Service Bulletin/Repair Instructions
Front Seat Base Makes Noise. A noise may be heard from the left or right front seat base when driving on rough roads. CAUSE The riveting of the seat control bracket to the metal seat base is too loose.
B620715
Service Bulletin/Repair Instructions
Instrument Cluster display is partially blank. INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles "arriving" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed "prior" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2.
B621015
Service Bulletin/Repair Instructions
Instrument Cluster display inoperative FC B7F689. The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 "display backlighting and graphics PCB switched off" stored. Kombi software.
B270415
Service Bulletin/Repair Instructions
Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
B111315
Service Bulletin/Repair Instructions
The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
B270315
Service Bulletin/Repair Instructions
Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
B370215
Service Bulletin/Repair Instructions
The "Variable Damper Control" (VDC) valves for the spring strut shock absorber on the left front axle may fail, causing the Check Control message: "Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop" to be displayed.
B111012
Service Bulletin/Repair Instructions
N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.
B130215
Service Bulletin/Repair Instructions
?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail.
B330115
Service Bulletin/Repair Instructions
Cracking in Rear Differential Mount Bushing. During inspection, the rear differential mount in the rear axle support shows signs of cracking.
B651015
Service Bulletin/Repair Instructions
NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick. Refer to Attachment. 3. When prompted, enter the 20-digit enabling code. 4. Start the NAV road map installation and follow the on-screen instructions. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B651015_Attachment.
B360215
Service Bulletin/Repair Instructions
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
B110614
Service Bulletin/Repair Instructions
This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying "time-based" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see "Warranty Inf 10152301 20181217 B110614 20150401 Service Bulletin/Repair Instructions BMW 750I 2013 EQUIPMENT This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf
B660115
Service Bulletin/Repair Instructions
Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
B110315
Service Bulletin/Repair Instructions
N20 and N26 Engine: Oil Leaks from Cylinder Head Cover. There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
B110515
Service Bulletin/Repair Instructions
N20 and N55 Engine: Engine Oil Filter Application for Plastic Oil Filter Housing. The current version of EPC does not provide all available options for the engine oil filters used in the N20 and N55 engines produced with a "plastic" oil filter housing. The illustration below will help identify the proper engine oil filter application until the EPC is corrected.
B110715
Service Bulletin/Repair Instructions
N63: Quality Control Monitoring After CCP. INFORMATION If the vehicle exhibits any of the above drivability issues, perform the ISTA/D N63 Misfire Detection test plan. Please make sure the FASTA data is transmitted. Submit a PuMA case titled "N63: Drivability after CCP." Follow the recommendations received.
B121015
Service Bulletin/Repair Instructions
SI B12 10 15 Engine Electrical Systems March 2015 Technical Service This Service Information bulletin supersedes SI B12 10 15 dated January 2015. designates changes to this revision SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) did not work correctly with ISTA/P 3.54.x or 3.55.0. It did not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The "Conversion, oil service 12 months/15,000 km/10,000 miles" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the affected ISTA/P versions
B840514
Service Bulletin/Repair Instructions
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
111614
Service Bulletin/Repair Instructions
This Service Information bulletin and attachment supersedes SI B11 16 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard.
270213
Service Bulletin/Repair Instructions
SI B27 02 13February 2015 Intermediate and Special Transmission Technical Service This Service Information bulletin supersedes SI B27 02 13 dated June 2013. designates changes to this revision SUBJECT Knocking Noise from Driveline During Low-speed Turning. A cracking or knocking noise is heard from the driveline on sharp turns at low driving speeds (<15 mph). CAUSE Software calibration error in the transfer case control unit (Longitudinal Torque Module or LMV)
340914
Service Bulletin/Repair Instructions
SUBJECT Wheel Speed Sensor Faults Cannot Be Cleared. The Dynamic Stability Control (DSC) warning light comes on while driving. The following DSC fault codes for the wheel speed sensors are stored: ? 480712 and/or ? 480715 and/or ? 480718 and/or ? 48071B They cannot be cleared, even though the wheel speed sensors work correctly and no problem can be found with the wiring harness. Due to high outside temperatures and extremely low atmospheric humidity, an electrostatic discharge (ESD) can occur in the wheel well area. This can transfer to the wheel speed sensor, causing irreparable damage to the DSC control unit.
610314
Service Bulletin/Repair Instructions
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside temperatures drop below 46°F, the charging system is switch to full charge. CAUSE ? The check control message (ID 229) is caused by a heavily discharged battery. ? The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). ? In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. ? Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. ? The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting down certain electrical consumers.
650414
Service Bulletin/Repair Instructions
Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself.
110215
Service Bulletin/Repair Instructions
SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs. The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement of the crankshaft position sensor 2. Replacement of the incremental sensor wheel on the crankshaft 3. Replacement of the crankshaft 4. Replacement of the crankcase (block) with pistons 5. Replacement of the engine assembly Due to slight tolerance differences with the new replacement hardware and the original learned crankshaft position, values could cause cylinder balance calculation errors by the DME. DME software (the incremental wheel adaptation cannot be cleared)
110614
Service Bulletin/Repair Instructions
This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Customer Care Package. INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: z Hot-Film Air Mass Sensors z PIEZO High Pressure Fuel Injectors z Engine Vacuum Pump z Fuel System Low Pressure Sensor/Feed Line z Fresh Air Intake Turbo Seals z Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying "time-based" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see "Warranty Information" section below).
120115
Service Bulletin/Repair Instructions
SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME. The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
120415
Service Bulletin/Repair Instructions
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
120915
Service Bulletin/Repair Instructions
SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly. The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon. The current fuel consumption can selected and monitored in the instrument cluster while driving (the "fuel consumption, current" option is set to active in the settings menu). No relevant fault will be stored in the DME memory. DME software; the fuel injection rate under these conditions is too close to the minimum calculated threshold.
121015
Service Bulletin/Repair Instructions
SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion being performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) does not work correctly. It does not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The "Conversion, oil service 12months/15,000km/10,000 miles" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the current ISTA/P version
123814
Service Bulletin/Repair Instructions
SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults. Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
340714
Service Bulletin/Repair Instructions
SUBJECT Carbon Ceramic Brake Noise. INFORMATION "M" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. "M" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under "M carbon ceramic brake." WARRANTY INFORMATION Not applicable.
650509
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
651009
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
651312
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty spare parts processes for the HU-H. For the US market, all vehicles will come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there it then can be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the HU-H by inserting the DVDs one by one into the HU-H internal DVD
652413
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with the vehicle connected to the ISTA diagnosis system. Refer to SI B65 22 14. WARRANTY INFORMATION Not applicable since the first time activation of the navigation system is part of the QC1 process and cannot be claimed separately. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20588.1.B652413....3/2/2015
110713
Service Bulletin/Repair Instructions
The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015
122114
Service Bulletin/Repair Instructions
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated and, while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Vehicles with option 610 (Head-Up Display) are not affected. Follow the ISTA/D test plan for the applicable faults stored in the DME. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling.
130712
Service Bulletin/Repair Instructions
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
161514
Service Bulletin/Repair Instructions
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
340414
Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles. INFORMATION 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons. When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3. After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.
340514
Service Bulletin/Repair Instructions
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to the server C. Termination by the control module D. Termination by ISTA/P E. ICOM connector removed/falls out Then the DSC module may no longer communicate when connected to ISTA/D or ISTA/P. As a result, the DSC module cannot be reprogrammed. DSC software
340614
Service Bulletin/Repair Instructions
M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). These pads can be identified by the absorber weights at the top and bottom. Due to the design of the fixed caliper brake system, an unfavorable interaction between components may cause a squeaking noise.
613014
Service Bulletin/Repair Instructions
BMW Maintenance Program: 12-Volt Battery Replacement Measure.
652214
Service Bulletin/Repair Instructions
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
840412
Service Bulletin/Repair Instructions
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
840514
Service Bulletin/Repair Instructions
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
513314
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.
652013
Service Bulletin/Repair Instructions
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
111414
Service Bulletin/Repair Instructions
Engine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
121412
Service Bulletin/Repair Instructions
SI B12 14 12 October 2014 Engine Electrical Systems Technical Service This Service Information bulletin supersedes SI B12 14 12 dated February 2014. designates changes to this revision SUBJECT N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine loses power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored: E70, E71, E82, E88, E90, E91, E92 and E93: 2A7C - VANOS, inlet, cold start 2A82 - VANOS, intake, variable cam control test 2A7A - VANOS, exhaust, cold start 2A87 - VANOS, intake: control fault, camshaft sticking 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D54 - VANOS, exhaust, cold start: not controllable 2D55 - VANOS, intake, cold start: not controllable 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - Camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies may have faulty assembly bolts. One or more of the four assembly bolts have loosened or broke
130514
Service Bulletin/Repair Instructions
. INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function Structure." 3. Select "01 Engine." 4. Select "Engine electronics MEVD." 5. Select "Misfire detection." 6. Follow the steps in the test plan and select "Basic check (start)" first. Do not select "Additional check" at this time. 7. If the result of the "Basic check" indentifies a fuel system component failure, replace the identified component. If the result of the "Basic check" test plan was inconclusive, go to step 7. After the component replacement, perform the "Basic check" portion of the test plan again to verify if the diagnosis was correct and the vehicle condition has been rectified.
320414
Service Bulletin/Repair Instructions
Engine: Fault Code 4823FC. Page 1 of 2 October 2014 Technical Service When starting the engine, the yellow EPS warning lamp may briefly light up. The power assist may also be reduced during this process. A brief undervoltage occurs in the EPS when starting the engine. The EPS recognizes this brief undervoltage and stores a fault code.
631114
Service Bulletin/Repair Instructions
LED Low Beam Flashes Briefly After Ignition Switched ON. 1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)
660814
Service Bulletin/Repair Instructions
Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
8403014
Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
SIB-63-11-14
Service Bulletin/Repair Instructions
BMW: ON SOME VEHICLES, WHEN STARTING, LOW BEAM, WITH 0552 OPTION, WOULD BRIEFLY FLASHES, DUE TO A FAULTY LED MAIN LIGHT MODULE THAT NEEDS REPLACING. MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE
511211
Service Bulletin/Repair Instructions
Front Cupholder Is Jammed. The front cupholder cover is jammed and cannot be opened or closed. CAUSE The following causes are possible: * Small items such as coins are jammed under the cupholder insert. * The cupholder insert is not properly installed. * The cupholder is faulty or broken. * The cupholder is mounted with excessive stress.
511613
Service Bulletin/Repair Instructions
Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly.
511714
Service Bulletin/Repair Instructions
Rattling Noise from Mid-range Speaker in Front Door Panel. The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. The inside door lock rod is making contact with the inside panel when the speakers are in use at certain volume and frequency levels.
651211
Service Bulletin/Repair Instructions
Replacement HiFi Amplifier Is Not Recognized by ISTA and ISTA/P. INFORMATION When installing the new style HiFi amplifier (replacement part), the following conversion must be performed in ISTA/P: Conversion replacement HiFi loudspeaker system Note: This conversion option is only available in ISTA/P prior to the first new style HiFi amplifier installation in the affected vehicle.
710214
Service Bulletin/Repair Instructions
Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
010414
Service Bulletin/Repair Instructions
External Engine Oil Leaks and Repairs. During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.
652113
Service Bulletin/Repair Instructions
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position. The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module
660414
Service Bulletin/Repair Instructions
Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.
840214
Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
360314
Service Bulletin/Repair Instructions
RDC: Incorrect Tire Position Displayed with Air Pressure Drop. When there is a low tire pressure warning, in some cases the position of the affected tire may be incorrectly displayed in the instrument cluster and CD (Control Display). Software error in the RDC (tire pressure control) module in conjunction with wheel electronics part number 4 078 787 or 4 079 152.
840314
Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
310112
Service Bulletin/Repair Instructions
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
320114
Service Bulletin/Repair Instructions
Service Action: Replace Power Steering Pump Belt Pulley. The screw connection on the power steering pump belt pulley may slacken. This may lead to an audible squeaking and rattling at the pulley drive. AFFECTED VEHICLES This Service Action involves 5 Series 535d vehicles according to VIN selection. First check if a Service Action label with a code number 682 is already attached to the B-pillar. If a code number 682 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
340213
Service Bulletin/Repair Instructions
Incorrect Remaining Service Life from CBS Data for Brake Pads. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.
360211
Service Bulletin/Repair Instructions
Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.
620613
Service Bulletin/Repair Instructions
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
110514
Service Bulletin/Repair Instructions
S63TU Engine: Noises from Leaking Exhaust Manifold. A rattling, knocking, clattering or hissing noise can be heard from the engine compartment while the engine is running. It is more pronounced when the engine is under load. CAUSE The exhaust manifold attaching screws have come loose, causing an exhaust leak.
120113
Service Bulletin/Repair Instructions
Transmission Intermittently Goes into "P" or "N" After MSA Engine Start. After an MSA engine start, the transmission intermittently goes into the Park (P) or Neutral (N) position without any customer influence. This problem can be sporadic, difficult to reproduce, and no relevant faults are stored. Unfavorable DME/EGS software
121712
Service Bulletin/Repair Instructions
N52T / N55 with 8HP45: Delay in Engine Response. A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
240313
Service Bulletin/Repair Instructions
A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
310312
Service Bulletin/Repair Instructions
Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
650514
Service Bulletin/Repair Instructions
Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
360114
Service Bulletin/Repair Instructions
Fitting Winter Tires Properly to Vehicles with Ceramic Brakes. Wheel studs may loosen after wheels for the rear axle are incorrectly fitted to the front axle on vehicles equipped with option 2NK (ceramic brakes). Incorrect installation of rear axle winter tires (wheel style 409M) onto the front axle in conjunction with ceramic brakes
612213
Service Bulletin/Repair Instructions
"Increased battery discharge!" CC Message upon Startup. CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem.
840114
Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
652313
Service Bulletin/Repair Instructions
Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
840613
Service Bulletin/Repair Instructions
iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
840913
Service Bulletin/Repair Instructions
My BMW Remote iPhone App No Longer Controls Headlight or Horn. After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit
121513
Service Bulletin/Repair Instructions
?N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME. F10, F25, F30, F31 and F34: 131401 VANOS, exhaust, starting from cold: Non-adjustable 131501 VANOS, intake, starting from cold: Non-adjustable 131808 VANOS, exhaust, starting from cold: Position not reached 131908 VANOS, intake, starting from cold: Position not reached 130104 VANOS, intake, control fault, camshaft jammed 130304 VANOS, exhaust, control fault, camshaft jammed 130308 VANOS, exhaust, control fault, position not reached 130108 VANOS, intake, control fault, position not reached E84 and E89: 2D54 VANOS, exhaust, starting from cold: Non-adjustable 2D55 VANOS, intake, starting from cold: Non-adjustable 2D56 VANOS, exhaust, starting from cold: Position not reached 2D57 VANOS, intake, starting from cold: Position not reached 2D60 VANOS, exhaust, control fault, camshaft jammed 2D5A VANOS, intake, control fault, camshaft jammed 2D5B VANOS, intake, control fault, position not reached 2D61 VANOS, exhaust, control fault, position not reached If one of the applicable faults listed above is not stored in the DME fault memory then continue troubleshooting with the applicable test plan for the fault(s) stored. CAUSE This is due to a diagnostic programming error in the DME.
630414
Service Bulletin/Repair Instructions
Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
652513
Service Bulletin/Repair Instructions
ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST "My Info" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
653009
Service Bulletin/Repair Instructions
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
121713
Service Bulletin/Repair Instructions
N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15°C and + 15°C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.
130413
Service Bulletin/Repair Instructions
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2013 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 It is good practice to verify that the part number being removed from the engine matches the new injector part number, until further notice. When the ETK data is corrected, a notification will be distributed.
640113
Service Bulletin/Repair Instructions
IHKA Operating Panel Buttons Are Peeling. INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the "Repair kit for button caps" when performing this repair. Replace ALL the buttons with those included in the kit. Note: Please do not use and claim the part number for the Repair kit, radio and A/C panel." To ensure the button cap kit with the correct symbols and labels is installed, perform a part number lookup in ETK by VIN. Labor operation code 64 11 326 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 64 11 769 instead."
651113
Service Bulletin/Repair Instructions
Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier
840713
Service Bulletin/Repair Instructions
"Message" Option Is Missing After Programming. Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. However, the menu option "Message," used to retrieve or access messages, is no longer available in the iDrive menu. CAUSE Software error with ISTA/P 2.49.2 to 2.49.4 I-Level F001-13-03-503 to F001-13-03-505
630513
Service Bulletin/Repair Instructions
FRM3 Will Not Communicate with ISTA. When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * CCM (Check Control Message) "Display failure" * Lighting INOP * Turn signal lights INOP * Break lights INOP * License plate light INOP * Courtesy lights INOP * Instrument cluster w/o light 2. Windows * One or both front windows INOP 3. LIN components https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15625.1.B630513... 8/29/2013 Page 2 of 2 * CCM "no blind spot detection" if equipped * Power mirrors INOP * Seat adjustment INOP 4. Hardware inputs * Door locks INOP * Gear shifts automatically to P * Gear shift lever cannot be moved out of P 5. Electrical steering column adjustment * ELSV (Electric Steering Column Adjustment) INOP CAUSE Various causes include the following: * Blown fuse * Faulty wiring * Faulty component
641510
Service Bulletin/Repair Instructions
Fault Code for Ionizer Short to Ground Is Stored in the IHKA. INFORMATION Not applicable.
651913
Service Bulletin/Repair Instructions
HU-H: SDARS Radio Stations Cannot Be Stored in PRESET Menu. The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affected; they can be stored correctly. Software error in the SDARS control unit integrated in the Headunit-High (HU-H)
120412
Service Bulletin/Repair Instructions
N55: Idle Fluctuates Briefly After a Cold Engine Start. Under certain engine cold starts, the engine idle may fluctuate during the first 10-20 seconds of operation before becoming stable. No faults will be stored in this situation, which will usually only occur at specific engine temperatures, making it difficult to reproduce in the workshop. Unfavorable DME software calibration
121313
Service Bulletin/Repair Instructions
N55 Engine Does Not Start on First Attempt when Cold. The engine turns over but does not start on the first attempt. It will normally start on the second or third attempt, and no faults are stored in the DME. This occurs sporadically, usually at low ambient temperatures and when the engine is also cold. Unfavorable DME software in conjunction with a partially charged battery
320113
Service Bulletin/Repair Instructions
Squeaking Noises when Steering Wheel Is Turned. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.
SIB-12-13-13
Service Bulletin/Repair Instructions
BMW: ENGINE, DUE TO AMBIENT TEMPERATURES AND ENGINE IS COLD, FAILS TO TURN OVER ON FIRST ATTEMPT, BUT AND WILL TURN OVER AT SECOND OR THIRD ATTEMPTS. MODEL 2010-2012 F10. *PE
510913
Service Bulletin/Repair Instructions
The Door Springs into Pre-Locking Position. When the customer closes the door, it may seem that the door has closed completely. However, it is only in the pre-locking position, not the fully locked position. A check control message indicates that the door is open. 3.Close the front door and pull the outer door handle to the "trigger point" when the door first pops open. Measure the distance from the edge of the inside of the outer door handle to the metal door skin, as shown. The "trigger" distance should be between 24 mm-27 mm. Note: A scale or tape measure is physically too large to accurately make this measurement. A sliding caliper must be used for accuracy. Note: The door will not completely open when either in the pre-locking or the fully locked position CAUSE * Door adjustment (closing effort too high) * Incorrect routing of the Bowden cable (outside and inside door handle). Heavy accumulation of dirt and grime in the door lock.
613812
Service Bulletin/Repair Instructions
Service Action: Program Control Units (CAS). After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as "Pending" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair.
640413
Service Bulletin/Repair Instructions
Rattling/Grinding Noises from Center Console. When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rear seat outlet lacks sufficient grease.
660313
Service Bulletin/Repair Instructions
Parking Assistant Inoperative After Programming. The parking assistant system does not function correctly. One or more of the following scenarios may occur: * Unable to activate the parking assistant via the iDrive * When activated, the vehicle does not locate a parking spot * Does not assist with parking the vehicle CAUSE Software error in ISTA/P 2.49.0 programming data
110113
Service Bulletin/Repair Instructions
MService Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
120912
Service Bulletin/Repair Instructions
Intermittently, the engine idle speed may fluctuate up and down or cut off under any of the following circumstances, without any relevant faults stored in the DME memory: * While driving off throttle (coasting) and braking at speeds below approx. 10 mph * While idling, low-speed maneuvering such as parking, or if the steering is turned to the full-lock position Unfavorable DME software
651313
Service Bulletin/Repair Instructions
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. ??Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H Hardware error in the Headunit-High
840113
Service Bulletin/Repair Instructions
MTelephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit
121611
Service Bulletin/Repair Instructions
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
610211
Service Bulletin/Repair Instructions
Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (State of Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
640111
Service Bulletin/Repair Instructions
Whistling Noise Heard from the Center Fresh-Air Vent During Heating. A whistling noise is heard from the center fresh-air vents. The noise can be heard during the warm up phase (3 to 10 mins) after the heating system is first activated, with low outside temperatures and the center vents stratification adjustment wheel is turned to the "red" position. Note: This is independent of the air distribution setting, but a lower fan speed is required. CAUSE Unfavorable air flow against the mixing flaps in the upper distribution housing
650913
Service Bulletin/Repair Instructions
CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite) are no longer available in: * Menu "PRESETS" * Functional bookmarks (buttons on the head unit) Error in the CHAMP2 head unit
SIB-11-03-08
Service Bulletin/Repair Instructions
BMW: CRANKCASE PRESSURE DIAGNOSIS AND INFORMATION FOR ALL VEHICLES. *RM UPDATED ON 4/24/2013. *KB
111212
Service Bulletin/Repair Instructions
N20 Engine: Engine Oil Filter Application. INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 634 291 should be used. Vehicles produced as of 6/2012 and later will be equipped with a silver aluminum oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 640 862 should be used.
512111
Service Bulletin/Repair Instructions
Noises from the Glove Compartment Door. When vehicle is in motion, a grating or creaking noise may be heard from the glove compartment area. CAUSE The coating on the centering ribs of the glove compartment door has worn off.
650713
Service Bulletin/Repair Instructions
HiFi Audio System: Audio Intermittently Cuts Out in All Audio Modes. Intermittently, the audio cuts out in all audio modes (e.g,. AM/FM radio, Satellite radio, CD/DVD, AUX-In, etc.) Application error in the HiFi amplifier
651412
Service Bulletin/Repair Instructions
Headunit High: Vehicle Position Is Incorrect on the Navigation Map. The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
111012
Service Bulletin/Repair Instructions
?N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding internally.
120911
Service Bulletin/Repair Instructions
N55 - Delayed Throttle Response When Driving Off. Delayed throttle response when driving off with a high engine load This problem occurs mainly under the following conditions: * High ambient outside temperatures * The air conditioning is switched on * The steering wheel is turned slightly DME software calibration
621012
Service Bulletin/Repair Instructions
Head-Up Display Is Too Dark. The Head-up Display (HUD) is too dark. Rain/light/solar/condensation sensor (RLSB) hardware error
650113
Service Bulletin/Repair Instructions
Airbag Warning Lamp Illuminated; Shorted Wire in Front Seat Harness. The airbag warning lamp (AWL) is illuminated. One or more of the following faults will be stored in the ACSM (Advanced Crash Safety Module) as displayed in ISTA: 930979: Side airbag, driver: short-circuit to negative 930955: CAK, driver: short-circuit to earth 930925: Seat belt tensioner, driver: short-circuit to earth 9309CA: Seat belt lock contact, front passenger: communication fault 93095B: Active head restraint, front passenger: short-circuit to negative 93095F: Active head restraint, front passenger: line coupled 93093A: Seat belt tensioner, front passenger: resistance too great 93095E: Active head restraint, front passenger: resistance too great 9309CA: Seat belt lock contact, front passenger: break in circuit 930982: Side airbag, front passenger: resistance too great CAUSE A short in the wiring harness in the driver's or/and passenger's seat
651612
Service Bulletin/Repair Instructions
Headunit-High: Navigation System Cannot Be Activated. The navigation system cannot be activated when entering the 20-digit INITIAL enabling code manually. This occurs after the Pre-Delivery Inspection (PDI) for the vehicle was already performed and finished. The wrong 20-digit "enabling code" was entered during the first attempt; the Headunit-High locks up and the correct "enabling code" will not be accepted.
651912
Service Bulletin/Repair Instructions
Headunit-High: Navigation to an iPhone Address Is Inoperative. The route guidance to an address selected from the iPhone address book is inoperative. The navigation system integrated into the Headunit-High (HU-H) is not accepting addresses from the iPhone address book when the state (part of the address) is stored in the abbreviated form (e.g., NY instead of New York).
122012
Service Bulletin/Repair Instructions
N55 Engine: DME FC 160502 Crankcase Ventilation Heater Activation. The Service Engine Soon lamp is NOT illuminated. When diagnosing the vehicle for a customer complaint, the following fault is stored in the DME fault memory. FC 160502 Crankcase ventilation heater, activation: short circuit to ground. This is an erroneous fault that can be ignored.
130612
Service Bulletin/Repair Instructions
N63 and N74 Engine: ISTA/D 2.33 Diagnostic Error in the Low-pressure Fuel Supply Sensor Value. INFORMATION When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the display. The value of the low-pressure fuel supply sensor will read 0 bar at all times. * B1214_DI6KNDR * D18KHDR * AT1214_DIKNDR * AT1214_DIKHDR Do not replace the low-pressure fuel supply sensor. The operating pressure of the low-pressure fuel supply sensor can found in "DME Diagnostic Query" using the following procedure: 1. Exit the test plan and return to the control unit tree. http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14907...11/7/2012 Page 2 of 2 2. Select "DME" in the control unit tree. 3. Select " Call Up ECU Functions." 4. Select "Diagnostic Query." 5. Select "Fuel Pressure (Low Pressure)." 6. Select "Query Status." The engine must be running to verify operation of the pressure sensor. The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012.
160212
Service Bulletin/Repair Instructions
?SI B16 02 12 Fuel Supply Systems October 2012 Technical Service This Service Information bulletin supersedes SI B16 02 12 dated July 2012. designates changes to this revision SUBJECT TeileClearing for Natural Vacuum Leak Detection (NVLD) System.
SIB-36-02-11
Service Bulletin/Repair Instructions
BMW: CHANGES HAVE BEEN MADE TO THE VEHICLE¿S DISPLAY ELEMENTS OF THE TIRE PRESSURE MONITOR SYSTEM. *RM
SIB-63-02-01
Service Bulletin/Repair Instructions
BMW: PROCEDURE FOR DETERMINING AND REPLACING INCANDESCENT AND HALOGEN LIGHT BULBS UNDER WARRANTY. *RM
SIB-32-04-07
Service Bulletin/Repair Instructions
BMW: A NEW TECHNICAL PROCESS HAS BEEN CREATED FOR BMW TO IDENTIFY CAUSES OF STEERING COMPLAINTS WITH A WIDE RANGE OF MODELS. *RM
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.