Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B110426
The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
B010324
The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.
B010522
THE FRONT AND REAR AIR SUSPENSION STRUT ASSEMBLIES LIMITED WARRANTY FOR DEFECTS IN MATERIALS OR WORKMANSHIP HAS BEEN EXTENDED TO 8 YEARS /80,000 MILES AS DETERMINED FROM THE ORIGINAL IN-SERVICE DATE.
B660325
A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software Error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error 8031CD Ultrasonic Sensor Voltage Supply Sensors Back: Short Circuit 8031CC Ultrasonic Sensor Voltage Supply Front: Short Circuit 8031CA Ultrasonic Sensors Front Extraneous Noise
B120224
VOLUNTARY EMISSIONS RECALL 24E-A02: VALVETRONIC
B120224B
BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
B120224A
BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
B630418
One or more of the LED daytime running lights are dim or discolored.
B510819
The basic conditions for initializing the power windows are not met.
B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B360121
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B160123
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B610524
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B320223
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
B160623
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
B653423
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B011423
PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES
B612823
A thumping sound is heard when the window reaches the closing end stop.
B631323
The carpet welcome light(s) turns on either after a delay, or does not function at all.
B631123
Moisture is visible in one or both of the Daytime Running Light (DRL) headlights.
B520121
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
B540521
?The sunroof will not operate in either direction.
B090221
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B320420
A groaning type noise is heard during the height adjustment.
B630821
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
B514616
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B610123
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
B651523
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
SIB660823
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B260422
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower.
B651623
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
SIB510223
POPPING SOUND AT THE TOP OF THE C-PILLAR
SIB260422
Engine Variants Updated.
B110417
The coolant lines routed to the exhaust turbochargers may develop an external coolant leak.
B122519
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
B170617
Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system.
B240222
A cracking, metallic noise from under the center of the vehicle.
B612922
The saved steering column positions, vertical and horizontal, are not stored long term.
B613322
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed.
B611222
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B620322
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
B650414
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
B651922
The customer complains that the radio stations change by themselves.
B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB650922
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB010121
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.
SIB010522
Component specific limited warranty extension. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
SIB090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB610222
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.
SIB610722
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB610822
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.
SIB640222
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
SIB660820
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
B110621
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
B610121
48 V battery may become totally discharged, and possible replacement needed.
B610722
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B620222
Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
B661519
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B610222
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.
B620122
Temporary black screen in the instrument cluster.
B612219
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
SiriusXM satellite radio is not working and does not display a channel list.
B840621
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B611621
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B650919
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B120821
When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected charging current might not be displayed correctly in the instrument cluster.
B610721
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B640721
Only warm air comes out of the vents despite the air conditioning being switched on. The status indicator LED on the air conditioning control panel (IHKA) lights up green.
B662919
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 09 21
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SIB 61 11 21
BMW AG has issued a Delivery Stop (effective July 19, 2021) on certain Model Year 2020 - 2022 BMW 7Series vehicles that were produced between September 26, 2018 and July 9, 2021. The issue involves the wiring of the Battery Safety Terminal (BST).
SIB 62 03 21
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB120521
After programming the vehicle's electrical system Integration level I-level to 20-11-5xx or 21-03-5xx, the following complaints may occur: Longitudinal fore and aft jerking in vehicle, Longitudinal vibrations in vehicle, Jerking during gearshift.
SIB340721
When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.
B110120
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
B512219
Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move.
B520621
The driver's seat and/or passenger seat rattles ("cracking" noise) during load reversal. There is a slight movement in the seat that is most noticeable when moving forwards and backwards.
B612420
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.
B620221
The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading.
B651121
SiriusXM satellite radio is not working and does not display a channel list.
B840221
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
B110321
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B650721
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B660321
DELIVERY STOP: RADIO REMOTE CONTROL M SPORT: Vehicles were delivered with the wrong radioremote control (without motion sensor) whichdecreases the theft-proofing against rangeextenders.
B840120
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B540121
SUNROOF REVERSES WHEN CLOSING: After the vehicle is left in the hot sun and/or high temperatures with the sunroof in the vented position, the sunroof may reverse (anti-trap activates) when closing.
B090120
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B520320
RATTLING NOISE FROM THE FRONT HEADREST: A rattling noise can be heard coming from the front seat headrest.
B610321
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
B620818
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
B630318
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .
B121318
COMBUSTION CONTROL VALVE LIFT AT IDLE: The vehicle will run rough or hesitate when accelerating from a stationary position.
B650121
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B611320
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
B121320
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine. A manufacturing defect affecting the ignition coil insulation.
B612520
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Also, the buttons on a spare key do not work either.
B620320
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652120
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.
B661820
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B512720
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
B611319
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
B612315
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B661520
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
B661720
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B660820
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B320320
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
B512119
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B611820
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.