B011224
Warranty Program/Extension
The Electrical Machine Electronics (EME)Modules limited warranty for defects in materials or workmanship has been extended to 10years/120,000 miles as determined from the original in-service date
Vehicle report
2013 BMW ACTIVE HYBRID 7
Service bulletins
172 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B010122
Service Bulletin/Repair Instructions
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.
B010919
Service Bulletin/Repair Instructions
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
B650414
Service Bulletin/Repair Instructions
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
SIB011918
Service Bulletin/Repair Instructions
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B111614
Service Bulletin/Repair Instructions
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
B010222
Service Bulletin/Repair Instructions
BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are effective and available on and after February 9, 2022.
B651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B012118
Service Bulletin/Repair Instructions
While engine oil consumption may create a customer inconvenience, in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle
B011321
Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
B840121
Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
B651320
Service Bulletin/Repair Instructions
COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air bags.
B130720
Service Bulletin/Repair Instructions
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
B310112
Service Bulletin/Repair Instructions
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
B010319
Service Bulletin/Repair Instructions
N63T REAR MONITORING OXYGEN SENSORS - LTD WTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Rear Monitoring Oxygen (O2) Sensors (one shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date This component-specific limited warranty extension applies to defects in materials or workmanship.
B012218
Service Bulletin/Repair Instructions
N63 CLASS ACTION SETTLEMENT - BATTERY SERVICE BENEFIT - RETROFITS/ REPLACEMENTS: This Service Information bulletin applies to: Class vehicles in operation on the road (Applicable N63 engine model vehicles); by Class members (Class Vehicle owners on the date this settlement became effective), And it provides diagnostic/repairs instructions, as well as, Warranty Information for performed remedies.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B110208
Service Bulletin/Repair Instructions
Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
B513016
Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B010518
Service Bulletin/Repair Instructions
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
B160715
Service Bulletin/Repair Instructions
Fuel Tank Non-Return Valve Faults with SES Light: This Service Information Bulletin (Revision 4) replaces SI B16 07 15 dated December 2016. Check Engine Light (MIL) is illuminated and the following faults are stored in the digital motor electronics (DME): Fault code Control module Fault code text 191A94 DME Fuel tank non-return valve: clamped shut And/Or: 191A93 DME Fuel tank non-return valve: clamped open Software error.
B012918
Service Bulletin/Repair Instructions
N63 ENGINE VEHICLES: CLASS ACTION SETTLEMENT FOR ENGINE OILCONSUMPTION/BATTER. What's New: The short-term extension window of one (1) year/12,000 miles from date of the settlement has expired.
B651519
Service Bulletin/Repair Instructions
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
613512
Service Bulletin/Repair Instructions
Radio and Air Conditioning Functions Inoperative, When Vehicle is Moving. All audio and heating/air conditioning functions cannot be controlled when the vehicle is moving. After the vehicle is turned off and has entered sleep mode (after approximately 30 minutes), the system operates normally. CAUSE: Software error in the audio and air conditioning control panel.
660612
Service Bulletin/Repair Instructions
Lane Change Warning Lamps on Side View Mirrors Are Too Dark. The lane change warning lamps (small and triangle-shaped) on the exterior door mirrors are too dark. This may occur when driving from light to dark conditions, such as: * Entering a tunnel * At twilight CAUSE: RLSS (Rain Light Solar Sensor) hardware error.
512012
Service Bulletin/Repair Instructions
Rattling Noise from Underneath the Instrument Panel. A rattling or clattering noise may be heard from the driver's or passenger foot well area while driving. CAUSE Tolerance excessive between the footwell air duct and the securing hooks.
513112
Service Bulletin/Repair Instructions
Rattling Noise from the Front Passenger's Side Glove Compartment Area. A rattling or clattering noise may be heard from the front glove compartment area when driving on rough roads. CAUSE The upper storage compartment, or (multimedia changer MMC, if equipped) holder makes contact with the glove compartment housing.
513412
Service Bulletin/Repair Instructions
Rattling/Creaking Noise from Front Passenger's Side Instrument Panel. A rattling or clattering noise may be heard from the front passenger's side instrument panel, when driving on rough roads. CAUSE The front passenger's defroster air duct makes contact with the windshield.
110712
Service Bulletin/Repair Instructions
N63 Engine: Oil Consumption and/or Rough Running Complaints. The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. CAUSE The construction material of the crankcase ventilation connection lines and vent pipes may become brittle from engine compartment temperatures.
B111216
Service Bulletin/Repair Instructions
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. The FPM rubber material is engine heat resistant. Or The plastic corrugated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
B122319
Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
B110919
Service Bulletin/Repair Instructions
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
B121919
Service Bulletin/Repair Instructions
Service Information May 2019 Engine Electrical Systems B12 19 19 Technical Service. On the affected vehicles a DME software error prevents the Check Control Message (CCM) "Low Engine Oil Level" to be displayed in instrument cluster (Kombi) when the engine oil level drops below the minimum level.
B011817
Service Bulletin/Repair Instructions
N63T HIGH PRESSURE FUEL PUMP HDP LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information bulletin supersedes SI B01 18 17 dated July 2018.
B012418
Service Bulletin/Repair Instructions
On the affected vehicles the CBS engine oil service interval has been reduced to 1 year/10000 miles to make these vehicles consistent with all other N63x engine equipped vehicles.
B110118
Service Bulletin/Repair Instructions
N63T - CCM "LOW OIL LEVEL" NOT DISPLAYED. Drivetrain Malfunction Warning is illuminated and DME fault code 1C4002 (Engine oil level: too low) is stored. Customer complains that Check Control Message (Low Oil level") has never been displayed. The engine oil level measurement test works correctly and shows low oil level when checked under Vehicle Status tab in CID. Instrument cluster software error.
B613014
Service Bulletin/Repair Instructions
BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure.
B110113
Service Bulletin/Repair Instructions
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.
B613017
Service Bulletin/Repair Instructions
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. The oil ensures damage free disassembly in case of repair. CAUSE The oil that serves as the separation medium of the Rain/Light Sensor (RLS) gel pad and the windscreen leaks out. Expose the Rain/Light Sensor (RLS) and properly clean the area of all oily residue. Note: The separating oil usually leaks only once from the pad at the RLS. Due to the small oil quantity in the gel pad, additional oil leakage is not plausible. Leaking oil does not impair the function of the RLS.
B011218
Service Bulletin/Repair Instructions
?N63T CRANKCASE VENTILATION LINES: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE. For the eligible vehicles, BMW of North America, LLC (?BMW NA?) is extending the limited warranty for the engine Crankcase Ventilation Lines to: 10 years/120,000 miles as determined by the vehicle?s original in-service date Note: This bulletin is notice of a ?limited warranty extension.? This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter Even though this is NOT a Recall, BMW NA sent VIN-specific customer notification letters in a phased release.
B110815
Service Bulletin/Repair Instructions
N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. * B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair * B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints * B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity * B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. * Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption * Spark plugs fouled with engine oil and excessive engine oil consumption * Excessive engine oil consumption All Vehicles: On vehicles, where an excessive oil consumption between services is the only complaint, a complete oil consumption test as described in SI B11 03 13, must be performed first before replacing the valve seals. On vehicles exhibiting reproducible smoking from the tailpipe when hot, additional engine diagnostic steps (e.g. engine compression test, leak-down tests; inspection of the crankcase ventilation lines and turbo intake/outlet tubes for excessive oil accumulation) should be performed and documented prior to replacement of the valve seals, in order to eliminate other possible causes. Refer to the SIBs listed above for important diagnostic tips. Do not remove the intake manifolds to clean the intake valve carbon.
B111117
Service Bulletin/Repair Instructions
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
B840616
Service Bulletin/Repair Instructions
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
B170318
Service Bulletin/Repair Instructions
Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.
SIM010617
Service Bulletin/Repair Instructions
Visual Inspection of Brake discs/Rotors for new car deliveries
SIM010717
Service Bulletin/Repair Instructions
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
SIM010917
Service Bulletin/Repair Instructions
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
B110117
Service Bulletin/Repair Instructions
N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT. This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
B621616
Service Bulletin/Repair Instructions
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
B840716
Service Bulletin/Repair Instructions
?After programming with ISTA/P 3.55.0 or a more recent version, the customer can no longer send ?Edit start time? signal for climate control system can only send an ?Activate now? signal for climate control system.
B840516
Service Bulletin/Repair Instructions
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
B240316
Service Bulletin/Repair Instructions
TRANSMISSION OVERHEATING WARNING ON GEN2 HYBRIDS. Transmission warning light is illuminated and vehicle goes into fail-safe mode. The following Check Control messages may be displayed: CC 585 - Hybrid System Fault! CC 569 - Drivetrain, stop carefully! CC 586 - Drivetrain no restart! During diagnosis, some of the following fault codes related to transmission overheating, may be stored in the EGS control module: 44D31F1 - Temperature sensor; excessive temperature in transmission (1450 C) 44D671 - Temperature sensor system; Hotmode 1 44D672 - Temperature sensor system; Hotmode 2 with driver message 44D673 - Temperature sensor system; Hotmode 2 with torque reduction Vehicle's repair history shows a recent transmission fluid replacement under a regular maintenance program. Transmission has been overfilled during the last fluid replacement service.
B621016
Service Bulletin/Repair Instructions
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
B110916
Service Bulletin/Repair Instructions
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing. Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.
B111715
Service Bulletin/Repair Instructions
N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 "Removing and installing/replacing upper oil sump" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. "All threads must be cleaned with screw tap" Or "Clean all threads with screw tap. Order number 81 43 0 402 559" Or "Clean all threads with a thread cutter". The current repair instruction terminology will be modified to include this information.
B320616
Service Bulletin/Repair Instructions
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.
B620716
Service Bulletin/Repair Instructions
Unintentional Active ECO-PRO Bonus Miles Reset. Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Error in instrument cluster application.
B840314
Service Bulletin/Repair Instructions
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
B840715
Service Bulletin/Repair Instructions
SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox).
B000912
Service Bulletin/Repair Instructions
Maintenance and General Hints March 2016 Technical Servic. This Service Information bulletin supersedes SI B00 09 12 dated August 2015. designates changes to this revision SUBJECT Hybrid Automatic Transmission: Fluid Maintenance Service Interval. The automatic transmission fluid is required to be changed at every second or third engine oil service depending on the production date of the vehicle ("connected" maintenance service to the engine oil service at Service Counter numbers: 2, 4, 6, or 3, 6, 9 etc.). Vehicles produced up to 7/13 (Option Code SA8KC) The automatic transmission fluid is required to be changed at every second engine oil service. Vehicles produced from 7/13 (Option Code SA8KL) The automatic transmission fluid is required to be changed at every third engine oil service. Refer to SI B24 07 12 for additional information.
B240712
Service Bulletin/Repair Instructions
SI B24 07 12 Automatic Transmission March 2016 Technical Service bulletin. Hybrid Automatic Transmission: Fluid Maintenance Service Interval. INFORMATION Only properly trained personnel, who have passed all applicable technical training courses, should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Work performed by unqualified persons may result in severe injury or damage to the vehicle. Additional information may be found in REP 61 00... Observe safety instructions when handling electric vehicles. This requirement is due to the hybrid-specific components that are contained in the transmission. Refer to Repair Instruction 00 00 630, "Automatic transmission fluid service (GA8P70Z) N55 hybrid," for the proper servicing procedure. Refer to SI B00 09 12 for BMW Maintenance Program claim-related information.
B650316
Service Bulletin/Repair Instructions
Owner's Manual is No Longer Accessible after Programming. The integrated owner's manual (IBA) is no longer accessible after programming the vehicle with either: ISTA/P 3.57.3 (F001-15-11-505) ISTA/P 3.58.0 (F001-16-03-501) ISTA/P 3.58.1 (F001-16-03-502) ISTA/P software error
B650616
Service Bulletin/Repair Instructions
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
B650716
Service Bulletin/Repair Instructions
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
B070314
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
B130315
Service Bulletin/Repair Instructions
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
B610314
Service Bulletin/Repair Instructions
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015. SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information display. The check control message (ID 229) is caused by a heavily discharged battery. The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit).
B641015
Service Bulletin/Repair Instructions
Certain air conditioning condensers must be replaced. Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before 11/11/13.
B650216
Service Bulletin/Repair Instructions
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
B161514
Service Bulletin/Repair Instructions
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm. CAUSE: Contamination of the NVLD pressure switch diaphragm and/or the contamination of the NVLD dust filter.
B630116
Service Bulletin/Repair Instructions
G12 Light Function Operation . Customers are unsure of the behavior of the lighting functions and the operating logic. G12 lighting functions and operational logic are new.
B630413
Service Bulletin/Repair Instructions
?This Service Information bulletin supersedes SI B63 04 13 dated February 2013. It designates changes to this revision SUBJECT Moisture in LED Headlight . INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
B621215
Service Bulletin/Repair Instructions
Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code and labor operations provided in the KSD2.
B620715
Service Bulletin/Repair Instructions
Instrument Cluster display is partially blank. INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Vehicle Programming and Encoding If a control module was working properly and it fails to program correctly or requires initialization, please claim this additional work with the applicable KSD2 labor operations under the defect code listed above. The diagnosis and repair of vehicles "arriving" with failed control modules or stored faults which will cause them to fail during programming cannot be claimed under the defect code listed in this bulletin. Other Repairs If other eligible and covered work is performed "prior" to programming and coding the vehicle, claim this work with the applicable defect code and labor operations listed in KSD2.
B621015
Service Bulletin/Repair Instructions
Instrument Cluster display inoperative FC B7F689. The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 "display backlighting and graphics PCB switched off" stored. Kombi software.
B650915
Service Bulletin/Repair Instructions
HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
B270315
Service Bulletin/Repair Instructions
Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
B370215
Service Bulletin/Repair Instructions
The "Variable Damper Control" (VDC) valves for the spring strut shock absorber on the left front axle may fail, causing the Check Control message: "Chassis function restricted. It is possible to continue driving. Have the system checked as soon as possible by your local BMW Service Workshop" to be displayed.
B130215
Service Bulletin/Repair Instructions
?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail.
B121415
Service Bulletin/Repair Instructions
DME Fault Code CD9711 Stored After Programming. After programming the vehicle with ISTA/P 3.55.0 (I-Level F010-15-03-501 and F001-15-03-501): ? The check engine light (CEL) is illuminated, and ? DME fault code "CD9711 - FlexRay, message (control diagnostics OBD vehicle dynamics, 247.0.2): missing" is stored and cannot be cleared. CAUSE DME software
B360215
Service Bulletin/Repair Instructions
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
B640513
Service Bulletin/Repair Instructions
HV Battery Expansion Valve Sticking. The high-voltage battery is cooled by refrigerant as part of the vehicle's AC system. It is regulated using an expansion valve at the base of the battery itself. This expansion valve can become stuck in the open position, either intermittently or permanently. Fault code 21F107 - Cooling valve: valve couldn't be closed will be stored in the SME. CAUSE 1. Excess material from the manufacturing process can become lodged in the valve, causing it to stick open. 2. The diagnostic software in the SME control unit is not robust enough and can lead to a fault being set when a particular threshold is reached, despite the fact that the valve is not actually sticking.
B510415
Service Bulletin/Repair Instructions
The customer complains of rattling noises from the rear window when driving on rough roads.
B660115
Service Bulletin/Repair Instructions
Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
650414
Service Bulletin/Repair Instructions
Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself.
340514
Service Bulletin/Repair Instructions
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Lost connection to the server C. Termination by the control module D. Termination by ISTA/P E. ICOM connector removed/falls out Then the DSC module may no longer communicate when connected to ISTA/D or ISTA/P. As a result, the DSC module cannot be reprogrammed. DSC software
613014
Service Bulletin/Repair Instructions
BMW Maintenance Program: 12-Volt Battery Replacement Measure.
613314
Service Bulletin/Repair Instructions
The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller
652214
Service Bulletin/Repair Instructions
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle through the iDrive controller, by entering the 20-digit enabling code manually.
840412
Service Bulletin/Repair Instructions
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
840514
Service Bulletin/Repair Instructions
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this service action to be completed prior to customer delivery.
110413
Service Bulletin/Repair Instructions
N63TU Engine: Engine Oil Consumption. The customer complains that the "low engine oil" message is displayed too frequently. CAUSE The cause is related to, but not limited to, one or more of the following components and systems shown below: z Turbocharger z Crankcase ventilation z Engine gasket leaks z Internal engine tolerances and sealing z Improper filling or topping up Use the troubleshooting procedure below to help identify the cause.
610314
Service Bulletin/Repair Instructions
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
651614
Service Bulletin/Repair Instructions
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13
652013
Service Bulletin/Repair Instructions
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
011314
Service Bulletin/Repair Instructions
BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
111414
Service Bulletin/Repair Instructions
Engine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
122814
Service Bulletin/Repair Instructions
Service Action: Program Control Units (Fuel Pressure Sensor). Due to a software error, the plausibility check between the tank shut-off valve (TAV) and the internal pressure sensor does not work correctly.
631014
Service Bulletin/Repair Instructions
Adaptive Headlight Malfunction. A headlight malfunction CC message is displayed for one or more of the following lights: -Daytime driving light -Turn indicator -Dipped headlight -Main beam The following fault codes in the FRM are stored: -800FC8 LIN bus, headlight driver module (TMS), left: communication fault -E58522 No message (status, exterior lights, front electronics 1, left, 0x1E0), receiver FRM, transmitter TMSL Software error in TMS 3 (headlight driver module AHL); a software I-level lower than 14-07-503 will cause the above situation to occur.
631114
Service Bulletin/Repair Instructions
LED Low Beam Flashes Briefly After Ignition Switched ON. 1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)
660814
Service Bulletin/Repair Instructions
Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
8403014
Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
630514
Service Bulletin/Repair Instructions
Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32ºF or below) with the light switch in the automatic position, the CCM (Check Control Message) "Adaptive headlight malfunction" is displayed. * When the CC message is displayed, all the lights continue to function. * When switching the headlights to high beam and the headlight unit is cold, the mechanism inside the headlight is too stiff to move. Software error in TMS 3 (headlight driver module AHL, xenon headlight)
511613
Service Bulletin/Repair Instructions
Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly.
710214
Service Bulletin/Repair Instructions
Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
120113
Service Bulletin/Repair Instructions
Transmission Intermittently Goes into "P" or "N" After MSA Engine Start. After an MSA engine start, the transmission intermittently goes into the Park (P) or Neutral (N) position without any customer influence. This problem can be sporadic, difficult to reproduce, and no relevant faults are stored. Unfavorable DME/EGS software
120214
Service Bulletin/Repair Instructions
Service Action: Program Control Units (Fuel Shut-off Valve). Due to a software error, it is possible that a Check Engine light (MIL) may not be illuminated after a fault is detected at the fuel shut-off valve (TAV). This is an emissions-relevant fault.
130712
Service Bulletin/Repair Instructions
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. * During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated. While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. * Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
310312
Service Bulletin/Repair Instructions
Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
310412
Service Bulletin/Repair Instructions
Groaning Noise from Front Axle. Groaning noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or over uneven road surfaces. CAUSE Hydraulic mount in tension strut
612013
Service Bulletin/Repair Instructions
Service Action: Replace EMF Switch. An electrical malfunction in the EMF (Electromechanical Parking Brake) switch can cause an erroneous Check Control Message to be displayed. The parking brake functions properly. EMF switch hardware error AFFECTED VEHICLES This Service Action involves F01, F02 and F15 vehicles which were produced from June 2013 to October 2013. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 658. If code number 658 has been punched out, the campaign has already been performed. If code number 658 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action.
650514
Service Bulletin/Repair Instructions
Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
612213
Service Bulletin/Repair Instructions
"Increased battery discharge!" CC Message upon Startup. CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem.
840114
Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
310114
Service Bulletin/Repair Instructions
Rubbing Noise from Front Axle. A rubbing or creaking noise is heard from the front axle when driving over uneven road surfaces. The vibration dampener in the front axle support is pressing against the front axle support.
620613
Service Bulletin/Repair Instructions
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
652313
Service Bulletin/Repair Instructions
Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
840613
Service Bulletin/Repair Instructions
iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
840913
Service Bulletin/Repair Instructions
My BMW Remote iPhone App No Longer Controls Headlight or Horn. After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. I-Level F001-13-03-501 or F010-13-03-501 and higher Note: The lock and unlock function via the App works as designed. CAUSE A software error in the central gateway (ZGW) control unit
620713
Service Bulletin/Repair Instructions
Instrument Cluster: Backlight Stays On After Ignition Off. The backlighting in the instrument cluster stays on after ignition off. ??No fault code is stored Software error in the instrument cluster introduced with software I-level 13-07-501 or higher (ISTA/P 2.50.0 or higher) in July 2013
121713
Service Bulletin/Repair Instructions
N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15°C and + 15°C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.
340213
Service Bulletin/Repair Instructions
Incorrect Remaining Service Life from CBS Data for Brake Pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation of the brake pad wear model.
630713
Service Bulletin/Repair Instructions
Daytime Running Light Does Not Switch ON. The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. CAUSE Software error when importing the personal profile from a vehicle which has a different head unit
651813
Service Bulletin/Repair Instructions
Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. * No entries can be made using the Touchpad * Fault code is stored in the touch-box control unit Software error in the touch-box control unit (TBX)
BMWNOV0113
Service Bulletin/Repair Instructions
A Delivery Stop has been issued on certain 2014 model year F01, F02 and F15 vehicles produced from June 2013 to mid October 2013. A fault in the parking brake (EMF) switch could cause a Check Control message (Parking Brake Failure) to display. However, all braking functions, including the parking brake and switch continue to operate properly in this case. Affected vehicles in center inventory must not be delivered until the parking brake switch has been replaced. Parking brake switches for the F15 must be ordered VIN-specific. Update: vehicles held at a VDC (port facility) will have the switch replaced before release to a center. Therefore do not order parts for vehicles held at a VDC. Refer to Service Information bulletin B61 20 13 for the part number and complete instructions.Parts for the F01 and F02 are not available at this time. An availability update will be provided by November 20 (1 week).
BMWNOV0513
Service Bulletin/Repair Instructions
A Delivery Stop has been issued on certain 2014 model year F01, F02 and F15 vehicles produced from June 2013 to mid October 2013. A fault in the parking brake (EMF) switch could cause a Check Control message (Parking Brake Failure) to display. However, all braking functions, including the parking brake and switch continue to operate properly in this case. Affected vehicles in center inventory must not be delivered until the parking brake switch has been replaced. Parking brake switches for the F15 must be ordered VIN-specific. Refer to Service Information bulletin B61 20 13 for the part number and complete instructions. Parts for the F01 and F02 are not available at this time. An availability update will be provided by November 20 (1 week).
110713
Service Bulletin/Repair Instructions
N63T Engine: New Test Plan to Check Engine Oil Level with ISTA/D 3.39.21. INFORMATION With the release of ISTA/D 3.39.21, a new test plan is available for checking the engine oil level in some vehicles with the N63T engine. The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: * F01 and F02 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F06, F07, F12 and F13 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F10 with the N63T engine produced from 7/2013 and later with I-Level F010-13-07-501 or higher Test plan path: Service Function/Drive/Motor Electronics/Motor Oil/Oil Level IMPORTANT: Do not perform this test plan on the following vehicles: * E70, E71, F01, F02, F04, F06, F07, F12 and F13 vehicles with the N63 or N63T engine, produced before 3/2013 l * F10 vehicles with the N63 engine produced before 7/2013 If this test plan is performed on these vehicles, the result is an incorrect measurement and level indication; overfilling of the engine will occur. Overfilling of the engine will result in engine damage. When a solution for vehicles which are not at one of the integration levels above is available, it will be communicated promptly. WARRANTY INFORMATION Not applicable. [ Copyright (c)2013 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15702.1.B11071... 11/12/2013
121413
Service Bulletin/Repair Instructions
N63T: Drive Malfunction Message with Rail Pressure Sensor Fault Stored. The Check Control Message "Drive, drive moderately" is displayed with any of the following rail pressure sensor faults stored in the DME: 119001 - Rail pressure sensor, electrical: Short circuit to positive 119002 - Rail pressure sensor, electrical: Short circuit to ground 119101 - Rail pressure sensor 2, electrical: Short circuit to positive 119102 - Rail pressure sensor 2, electrical: Short circuit to ground A poor electrical connection between the rail pressure sensor and engine harness due to vibration
130413
Service Bulletin/Repair Instructions
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2013 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 It is good practice to verify that the part number being removed from the engine matches the new injector part number, until further notice. When the ETK data is corrected, a notification will be distributed.
640113
Service Bulletin/Repair Instructions
IHKA Operating Panel Buttons Are Peeling. INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the "Repair kit for button caps" when performing this repair. Replace ALL the buttons with those included in the kit. Note: Please do not use and claim the part number for the Repair kit, radio and A/C panel." To ensure the button cap kit with the correct symbols and labels is installed, perform a part number lookup in ETK by VIN. Labor operation code 64 11 326 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 64 11 769 instead."
651113
Service Bulletin/Repair Instructions
Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier
840713
Service Bulletin/Repair Instructions
"Message" Option Is Missing After Programming. Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. However, the menu option "Message," used to retrieve or access messages, is no longer available in the iDrive menu. CAUSE Software error with ISTA/P 2.49.2 to 2.49.4 I-Level F001-13-03-503 to F001-13-03-505
120613
Service Bulletin/Repair Instructions
The Service Engine Soon Lamp On with Post Oxygen Sensor Faults Stored. The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory. BN2000 (E-Series) vehicles: * 2D22: Oxygen sensor downstream of catalytic converter, electric: open circuit BN2020 (F-Series) vehicles: * 12AB04: Oxygen sensor downstream of catalytic converter, electric: open circuit * 12AC04: Oxygen sensor downstream of catalytic converter 2, electric: open circuit These faults may occur sporadically after a long MSA engine stop. Unfavorable DME software diagnostics (fault is erroneous) This software error affects vehicles produced from 3/2013 to 6/2013, as well as older vehicles which have been programmed during service work to a current integration level of Xxxx-13-03-5xx.
310112
Service Bulletin/Repair Instructions
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
610313
Service Bulletin/Repair Instructions
High Battery Discharge Warning: Battery Needs Replacement. After the vehicle is started, a Check Control message "High Battery Discharge Warning" is displayed in the Central Information Display (CID). Various power supply and power management faults are stored, including the following: CAS - "930769 Deactivation of terminal 15: upper startability limit reached" CAS - "93076A Deactivation of terminal 15: upper startability limit reached, but deactivation preventer or legal load/consumer active" CAS - "93076B Deactivation of terminal 30B: upper startability limit reached" CAS - "93076C Deactivation of terminal 30B: upper startability limit reached, but deactivation preventer or legal load/consumer active" JBE - "8020E8 Reset or deactivation of terminal 30F" DME - "213901 Power management: reduction or deactivation of individual electrical loads/consumers" CAUSE The battery has become heavily discharged or is faulty. The following reasons can contribute to a prematurely failing battery: * Unfavorable driving profile - excessive short trips * Excessive terminal 30B after run - normal coolant pump or electric fan operation * Extremely cold temperatures * Vehicle faults - closed circuit draw, sleep mode preventer or frequent wakeups
630513
Service Bulletin/Repair Instructions
FRM3 Will Not Communicate with ISTA. When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * CCM (Check Control Message) "Display failure" * Lighting INOP * Turn signal lights INOP * Break lights INOP * License plate light INOP * Courtesy lights INOP * Instrument cluster w/o light 2. Windows * One or both front windows INOP 3. LIN components https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15625.1.B630513... 8/29/2013 Page 2 of 2 * CCM "no blind spot detection" if equipped * Power mirrors INOP * Seat adjustment INOP 4. Hardware inputs * Door locks INOP * Gear shifts automatically to P * Gear shift lever cannot be moved out of P 5. Electrical steering column adjustment * ELSV (Electric Steering Column Adjustment) INOP CAUSE Various causes include the following: * Blown fuse * Faulty wiring * Faulty component
650813
Service Bulletin/Repair Instructions
? Bang & Olufsen Sound System: Loudspeaker Illumination. One or more of the following situations may occur concerning the illumination of the Bang & Olufsen sound system loudspeakers: * Illumination is insufficient (not bright enough) * Illumination is not available on all loudspeakers * Brightness cannot be adjusted Loudspeaker illumination settings are dependent on the model: * Different brightness characteristics * Not all loudspeakers are illuminated INFORMATION Explain to the customer that loudspeaker illumination can vary from model to model. For an overview of the illuminated loudspeakers, refer to the attachment. IMPORTANT: The current version of the Owner's Manual for 5 Series vehicles is incorrect. On 5 Series vehicles (F07 and F10), only the main loudspeaker (moving part) in the dashboard and the two loudspeakers in the mirror triangles in the front doors are illuminated. The Owner's Manuals for 5 Series vehicles will be corrected with start of production of the MY2014 vehicles (July 2013).
651913
Service Bulletin/Repair Instructions
HU-H: SDARS Radio Stations Cannot Be Stored in PRESET Menu. The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affected; they can be stored correctly. Software error in the SDARS control unit integrated in the Headunit-High (HU-H)
270213
Service Bulletin/Repair Instructions
Knocking Noise from Driveline During Low-speed Turning. A cracking or knocking noise is heard from the driveline on sharp turns at low driving speeds (<15 mph). CAUSE Software calibration error in the transfer case control unit (Longitudinal Torque Module or LMV)
320113
Service Bulletin/Repair Instructions
Squeaking Noises when Steering Wheel Is Turned. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.
120513
Service Bulletin/Repair Instructions
Service Engine Soon Light Flashes with Throttle Adaptation Faults Stored. The EML light flashes with a check control message for reduced power output and/or the Service Engine Soon lamp (MIL) flashes. During the throttle valve adaptation (teach-in limit run), faults may occur due to signal voltage oscillations. This could lead to a termination of the teach-in routine or an incorrect value taught in at the lower limit. The following faults can be stored in the DME memory: E82, E84, E88, E89, E92, and E93 BN2000 vehicles * 28D0: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 28D4: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 28C4: throttle valve, adaptation: Emergency air position not adapted * 28A0: throttle valve angle - Intake manifold absolute comparison: pressure too high ??3166: Tank-ventilation system: fault F01, F02, F06, F07, F10, F12, F13, F30, F31, and ALPINA B7 BN2020 vehicles: * 101408: throttle valve, adaptation: Initial adaptation, lower limit not taught in * 107AE0: throttle valve, adaptation: Subsequent teach-in, lower limit not taught in * 101402: throttle valve, adaptation: Emergency air position not adapted * 101F01: throttle valve angle - Intake manifold absolute comparison: pressure too high ??190F08: Tank-ventilation system: fault Sensitivity of the throttle valve sensor (only affects parts installed during this production period)
120713
Service Bulletin/Repair Instructions
Electric Vacuum Pump Intermittent Failure. The check engine light (CEL) is illuminated and the MSA malfunction check control message is present. No electric driving is possible. This situation may be intermittent or permanent. The following fault codes are stored in the Electric Machine Electronics (EME): * 2202ED - Brake-servo assistance: Mechanical ventilation flap control blocked, time threshold 2 exceeded * 2202EC - Brake-servo assistance: Mechanical ventilation flap control blocked, time threshold 1 exceeded CAUSE Internal mechanical failure of the electric vacuum pump. If intermittent, this leads to reduced vacuum and thus the associated fault codes. If not repaired, the amount of damage to the pump will increase to the point of a permanent failure.
130409
Service Bulletin/Repair Instructions
N54 Engine: Diagnosis of Cold Start Rough Running with Misfire Faults. The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked ("wet") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the "N54 Engine Diagnostic Fault Tree" file (the current version "02_14_13" is found as a PDF attachment to SI B12 55 06).
340612
Service Bulletin/Repair Instructions
DSC Warning Light is On. The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for 'Chassis Control System failure' One or more of the following fault codes are stored: F25, F30 DSC * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV
613812
Service Bulletin/Repair Instructions
Service Action: Program Control Units (CAS). After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as "Pending" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair.
640413
Service Bulletin/Repair Instructions
Rattling/Grinding Noises from Center Console. When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rear seat outlet lacks sufficient grease.
640513
Service Bulletin/Repair Instructions
HV Battery Expansion Valve Sticking. The high-voltage battery is cooled by refrigerant as part of the vehicle's AC system. It is regulated using an expansion valve at the base of the battery itself. This expansion valve can become stuck in the open position, either intermittently or permanently. Fault code 21F107 - Cooling valve: valve couldn't be closed will be stored in the SME. CAUSE 1. Excess material from the manufacturing process can become lodged in the valve, causing it to stick open. 2. The diagnostic software in the SME control unit is not robust enough and can lead to a fault being set when a particular threshold is reached, despite the fact that the valve is not actually sticking.
840513
Service Bulletin/Repair Instructions
TCB: Emergency Call Is Erroneously Triggered. An emergency call is erroneously made with no input from the driver. The following fault codes are stored in the TCB: * 0xB7F325 - Emergency call loud speaker: break in circuit * 0xB7F319 - Emergency call button: short circuit * 0xB7F326 - Emergency call loud speaker: short circuit to earth * 0xB7F33E - Automatic emergency call triggered frequently CAUSE TCB control unit error
110113
Service Bulletin/Repair Instructions
MService Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
340513
Service Bulletin/Repair Instructions
Hill Descent Control Inoperative After Programming with ISTA/P 2.49.0 or 2.49.1. Hill Descent Control is inoperative after programming the vehicle with ISTA/P versions 2.49.0. or 2.49.1. Central Gateway Module software error.
651313
Service Bulletin/Repair Instructions
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. ??Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H Hardware error in the Headunit-High
121611
Service Bulletin/Repair Instructions
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
130113
Service Bulletin/Repair Instructions
Fuel Tank Pressure Plausibility. A check engine light may be illuminated and the following fault is stored in the DME: 19401B: Fuel tank temperature-pressure sensor, plausibility; pressure to low opposed to ambient The integrated PT (pressure/temperature) sensor in the NVLD module must be calibrated at all times. If not calibrated, this fault will set when the pressure monitored has drifted out of the specified range. This condition is most common on vehicles that have had a software update with a version of ISTA/P up to 2.48.3. However, the fault may not occur immediately following programming. NOTE: If additional faults are stored for communication with the temperature sensor, further investigation is necessary. If the in-tank temperature reads a default high value such as 471°C, continue with the applicable test plan to determine the root cause. CAUSE ISTA/P versions up to 2.49.0 did not incorporate the PT sensor calibration in the update.
130213
Service Bulletin/Repair Instructions
N54 Engine: Fuel Pressure Control Test Plan Error. INFORMATION Not applicable.
610211
Service Bulletin/Repair Instructions
Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (State of Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
640111
Service Bulletin/Repair Instructions
Whistling Noise Heard from the Center Fresh-Air Vent During Heating. A whistling noise is heard from the center fresh-air vents. The noise can be heard during the warm up phase (3 to 10 mins) after the heating system is first activated, with low outside temperatures and the center vents stratification adjustment wheel is turned to the "red" position. Note: This is independent of the air distribution setting, but a lower fan speed is required. CAUSE Unfavorable air flow against the mixing flaps in the upper distribution housing
651009
Service Bulletin/Repair Instructions
The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
840413
Service Bulletin/Repair Instructions
TCB: Emergency Call Is Disabled. A Check Control message shows "Emergency call failure." When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. CAUSE TCB application error
620213
Service Bulletin/Repair Instructions
Instrument Cluster Only Displays Background Image and Gear Indicator. The display in the instrument cluster intermittently only shows the background image and the gear indicator. * No fault code is stored * All gauges function correctly Note: The issue is rectified after a sleep mode cycle (ignition off for approx. 16 minutes). Software error in the instrument cluster introduced with software I-level 12-03-500 or higher (ISTA/P 2.46.1 or higher)
630413
Service Bulletin/Repair Instructions
Moisture in LED Headlight.
651412
Service Bulletin/Repair Instructions
Headunit High: Vehicle Position Is Incorrect on the Navigation Map. The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
621012
Service Bulletin/Repair Instructions
Head-Up Display Is Too Dark. The Head-up Display (HUD) is too dark. Rain/light/solar/condensation sensor (RLSB) hardware error
630213
Service Bulletin/Repair Instructions
Check Control Message "Automatic Headlight Adjustment Failed". One or more of the following Check Control Messages (CCM) will be displayed on the Central Information Display (CID): * Adaptive light system defective * Front left or right lighting system defective * Automatic headlight range adjustment defective Additionally, one or more of the following symptoms may occur: * Both low-beam headlamps point in the downward direction. * The turn signal indicator in the KOMBI flashes rapidly. CAUSE Software error in the Footwell Module (FRM)
613712
Service Bulletin/Repair Instructions
Possible Damage to High-voltage Battery. The high-voltage (HV) battery cells could be damaged if the vehicle is prevented from entering sleep mode for an extended period of time. The vehicle is prevented from entering sleep mode when connected to an external 12V battery charger for an extended period of time, e.g., over the weekend. This will keep the high-voltage battery electronics fully active and could cause possible internal damage.
651612
Service Bulletin/Repair Instructions
Headunit-High: Navigation System Cannot Be Activated. The navigation system cannot be activated when entering the 20-digit INITIAL enabling code manually. This occurs after the Pre-Delivery Inspection (PDI) for the vehicle was already performed and finished. The wrong 20-digit "enabling code" was entered during the first attempt; the Headunit-High locks up and the correct "enabling code" will not be accepted.
651912
Service Bulletin/Repair Instructions
Headunit-High: Navigation to an iPhone Address Is Inoperative. The route guidance to an address selected from the iPhone address book is inoperative. The navigation system integrated into the Headunit-High (HU-H) is not accepting addresses from the iPhone address book when the state (part of the address) is stored in the abbreviated form (e.g., NY instead of New York).
130612
Service Bulletin/Repair Instructions
N63 and N74 Engine: ISTA/D 2.33 Diagnostic Error in the Low-pressure Fuel Supply Sensor Value. INFORMATION When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the display. The value of the low-pressure fuel supply sensor will read 0 bar at all times. * B1214_DI6KNDR * D18KHDR * AT1214_DIKNDR * AT1214_DIKHDR Do not replace the low-pressure fuel supply sensor. The operating pressure of the low-pressure fuel supply sensor can found in "DME Diagnostic Query" using the following procedure: 1. Exit the test plan and return to the control unit tree. http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14907...11/7/2012 Page 2 of 2 2. Select "DME" in the control unit tree. 3. Select " Call Up ECU Functions." 4. Select "Diagnostic Query." 5. Select "Fuel Pressure (Low Pressure)." 6. Select "Query Status." The engine must be running to verify operation of the pressure sensor. The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012.
512912
Service Bulletin/Repair Instructions
Rattling Noise from the Front Passenger Side Trim. A rattling or clattering noise may be heard from the front passenger's side footwell area when driving on rough roads. CAUSE The front passenger's footwell trim makes contact with the side cover of the instrument panel.
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.