Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B320223
?Unusual noises occur only when operating the steering column in the axial direction.
B520121
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
B540521
?The sunroof will not operate in either direction.
B090221
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B160123
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
B320420
A groaning type noise is heard during the height adjustment.
B630821
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
B514616
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B610123
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
B651523
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
SIB660823
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B260422
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower.
B630418
One or more of the LED daytime running lights are dim or discolored.
B651623
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B110417
The coolant lines routed to the exhaust turbochargers may develop an external coolant leak.
B122519
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
B170617
Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system.
B240222
A cracking, metallic noise from under the center of the vehicle.
B612922
The saved steering column positions, vertical and horizontal, are not stored long term.
B613322
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed.
B611222
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B620322
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
B650414
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
B651922
The customer complains that the radio stations change by themselves.
SIB010522
Component-Specific Limited Warranty Extension For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's front and rear air suspension strut assemblies (item # 1 Front and # 2 Rear, shown) to: 8 years/80,000 miles, as determined by the vehicle's original in-service date. Other air suspension system-related components/issues are excluded from this coverage. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
SIB640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SIB662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB010121
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.
SIB090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB610222
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.
SIB610722
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB610822
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.
SIB640222
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
SIB660820
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
B110621
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
B610121
48 V battery may become totally discharged, and possible replacement needed.
B610722
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B620222
Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
B661519
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B610222
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.