B010525
Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
Vehicle report
2018 BMW I3
Service bulletins
101 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
011024
Warranty Program/Extension
The High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service/first delivery date.
B011124
Warranty Program/Extension
the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.
B010524
Service Bulletin/Repair Instructions
For this vehicle, the EVAP systems purge (vent) valve limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that apply to the BMW New Vehicle Limited Warranty. Vehicles that are registered in California or a State that has fully adopted the State of California PZEV(SULEV) / TZEV emission regulations (As applicable, State of registration, model, and model year dependent), the emission-relevant coverage for this component is 15 years / 150,000 miles.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B840922
Service Bulletin/Repair Instructions
Due to a production error, the telematics control units were delivered without an IMS configuration.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B170121
Service Bulletin/Repair Instructions
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
B012021
Service Bulletin/Repair Instructions
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date.
B640621
Service Bulletin/Repair Instructions
Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
B651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B610621
Service Bulletin/Repair Instructions
DELIVERY STOP: CHARGING CABLE (NON-TURBOCORD VERSION): BMW AG has issued a Delivery Stop (effective May 3, 2021) on a small number of Model Year 2021 BMW i3 vehicles that were produced between March 1, 2021 and April 26, 2021. The vehicle cannot be charged on Level 1 because the Occasional Use Charging Cable (Standard OUC/Level 1/Mode 2), may have not been included.
B840121
Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
B321119
Service Bulletin/Repair Instructions
STEERING ASSISTANCE SPORADIC REDUCTION: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.
B010321
Service Bulletin/Repair Instructions
I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test.
B011220
Service Bulletin/Repair Instructions
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B512420
Service Bulletin/Repair Instructions
SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.
B120920
Service Bulletin/Repair Instructions
I01 REX MISFIRES AT HIGH ALTITUDES USING WINTER-BLEND FUEL: The check engine light (MIL) is displayed, and in some cases the range extender (REx) engine will run rough for about 1 to 2 seconds during cold start.
B611820
Service Bulletin/Repair Instructions
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B130420
Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B511815
Service Bulletin/Repair Instructions
A Check Control Message is displayed for the Tailgate Lock Open: A Check Control Message is displayed indicating that the tailgate is open even though it is mechanically closed. Faulty tailgate lock or incorrect adjustment.
B610520
Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
B513016
Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
B610920
Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.
B640120
Service Bulletin/Repair Instructions
AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air condition compressor: pressure short to ground / open circuit 80112A - Heat Pump pressure-temperature sensor 2 after air condition compressor: temperature - short to ground A short circuit at the temperature sensor due to aluminum particles in the high-pressure line.
B650720
Service Bulletin/Repair Instructions
VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B720220
Service Bulletin/Repair Instructions
SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.
B320214
Service Bulletin/Repair Instructions
Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS). Possible fault codes: Fault code Text D356A5 message fault (display of the check control driving dynamics 02 D: Disp_CC_DRDY_02) Timeout D359BF message fault (actual steering torque of the driver actuator ID: AVL_STMOM_DV_ACT) Timeout D356B6 message fault (display of the check control driving dynamics 02 ID: DISP_CC_DRDY_02) - Alive 480AB8 internal status management of the complete monitoring range CDA451 FlexRay message (actual steering torque of the driver actuator 49.0.2): missing CDA452 FlexRay message (actual force of the rack 49.0.2): missing D35B26 message fault (actual position of the EPS ID: AVL_PO_EPS) - Timeout D355C4 message fault (status of the electrical steering front axle ID: ST_EST) - Timeout 48083B Peripheral/functional error on the engine control unit interface Actual steering angle of the front axle; signal temporarily invalid D35COC message fault (actual force of the rack ID: AVL_FORC_GRD) - Timeout. Electric Power Steering (EPS).
B610815
Service Bulletin/Repair Instructions
High-Voltage Charging Cable Lock Malfunction: One of the following situations can occur: The vehicle cannot be charged via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. The high-voltage charging cable cannot be unlocked and disconnected.
B611617
Service Bulletin/Repair Instructions
CHARGING SOCKET EMERGENCY RELEASE DAMAGED: The tensioning strap of the emergency charging socket release has been damaged. Charging Socket Emergency release (2). Possible reasons for damage to the emergency release tensioning strap are: Excessive force was required to operate the emergency release Improper routing of tensioning strap.
B513819
Service Bulletin/Repair Instructions
POWER WINDOWS INOPERATIVE. The power windows won't operate in any direction. CAUSE Possible faulty window motor.
B513319
Service Bulletin/Repair Instructions
SERVICE ACTION: INSPECT REAR WINDOW. The rear window may be improperly bonded in the area shown above (red arrow), which could allow water to enter the luggage compartment. During production, a small section of the adhesive for the rear window may have been fully bonded.
B651419
Service Bulletin/Repair Instructions
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
B651519
Service Bulletin/Repair Instructions
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
B511919
Service Bulletin/Repair Instructions
SQUEAKING NOISE WHEN OPERATING THE SIDE WINDOWS: A squeaking noise is heard when operating either side window. Interference between the side window glass and the B-Pillar seal.
B340719
Service Bulletin/Repair Instructions
CCM Brake system: Press pedal harder for usual braking power. Drive with caution to nearest authorized BMW Service workshop lights up. (Check Control message ID24) The fault usually only occurs at very low temperatures and in rainy regions. CAUSE Moisture in the connector of the electric vacuum pump.
B640419
Service Bulletin/Repair Instructions
Intermittently the vehicle has no heater output.
B121219
Service Bulletin/Repair Instructions
The electrical machine electronics (EME) Printed Circuit Board (PCB) may not have been produced to specifications. In the event that the EME detects this condition it will shut down high-voltage electrical power. A shut down of high-voltage electrical power would result in a loss of propulsion increasing the risk of a crash. However the 12-volt electrical power remains functional to support power steering and braking.
B610619
Service Bulletin/Repair Instructions
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
B840311
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
B840719
Service Bulletin/Repair Instructions
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
B511619
Service Bulletin/Repair Instructions
OUTER DOOR HANDLE LOOSE. One or both front outer door handles are loose. Improper tightening torque during vehicle production.
B540219
Service Bulletin/Repair Instructions
RATTLE NOISE IN SUNROOF AT HIGH TEMPERATURES. A rattle noise may be heard from the sunroof area with ambient temperatures above 80°F with the sunroof glass in the vented position.
B611918
Service Bulletin/Repair Instructions
STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018.
B840219
Service Bulletin/Repair Instructions
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
B160318
Service Bulletin/Repair Instructions
SERVICE ACTION: REPLACE THE FUEL TANK PRESSURETEMPERATURE SENSOR. The internal sealing of the fuel tank pressure-temperature sensor may fail.
B621118
Service Bulletin/Repair Instructions
BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode.
B641318
Service Bulletin/Repair Instructions
INSUFFICENT AIR COMING FROM VENTS. Air quantity from vents does not chance with blower speed.
B651218
Service Bulletin/Repair Instructions
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.
B611018
Service Bulletin/Repair Instructions
THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF.. * On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed. * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!
B641118
Service Bulletin/Repair Instructions
STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.
B660118
Service Bulletin/Repair Instructions
?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message "Battery of remote key empty (ID:00067)" displayed Fault memory entry "BDC 804415- ID Transmitter: Battery under-voltage" stored Remote key battery has been drained, possibly by elevated standby current (faulty capacitor).
B840616
Service Bulletin/Repair Instructions
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
B610518
Service Bulletin/Repair Instructions
SERVICE ACTION: KLE - CONVENIENCE CHARGING ELECTRONICS I01 REX: OBD relevant diagnoses of the KLE (convenience charging electronics) cannot be processed correctly because of a data transmission error in the EME (electrical machine electronics).
B640718
Service Bulletin/Repair Instructions
STATIONARY CLIMATE CONTROL NOT POSSIBLE WHEN SET FOR DEPARTURE TIME BETWEEN 0:00 AND 0:30 TIME RANGE: The programmed stationary climate control ventilation function does not switch on when the departure time is set between 0:00 and 0:30 time range (With the vehicle time setting set to 24 hour).
B840918
Service Bulletin/Repair Instructions
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:
B611116
Service Bulletin/Repair Instructions
THE CHARGING CABLE DOES NOT RELEASE FROM THE CHARGING SOCKET AFTER CHARGING: The charging cable does not release from the charging socket after charging.
B651316
Service Bulletin/Repair Instructions
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
B840818
Service Bulletin/Repair Instructions
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
B621215
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
B660918
Service Bulletin/Repair Instructions
CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only affects vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-576
B840718
Service Bulletin/Repair Instructions
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
B310118
Service Bulletin/Repair Instructions
NOISE FROM FRONT AXLE WHEN STEERING: Chattering or squeaking noise is heard (refer to attached video https://tinyurl.com/y9kwrucl ) from the front axle under the following steering conditions:
B610418
Service Bulletin/Repair Instructions
EME SETS FAULT CODE 222931 OR LOW COST CHARGING NOT FUNCTIONAL AFTER PROGRAMMING: Fault code "222931 Ð Charge management function: settings not calibrated" is stored in the Electrical Machine Electronics (EME), and/or "Low Cost Charging" is not functional after programming of vehicle.
B612116
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAMMING CONTROL UNITS (RANGE): The actual range can be inaccurate in relation to the state of charge of the high-voltage battery.
B630516
Service Bulletin/Repair Instructions
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
B641316
Service Bulletin/Repair Instructions
A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED: Air conditioning (A/C) failure with IHKA fault code "801252 - Electric A/C compressor: Internal fault detected".
B840618
Service Bulletin/Repair Instructions
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
B120118
Service Bulletin/Repair Instructions
EME FAULTS CANNOT BE READ IN ISTA: While diagnosing faults with in the EME, no fault details will appear and no relevant test plans will be linked.
B650318
Service Bulletin/Repair Instructions
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
B840314
Service Bulletin/Repair Instructions
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
B611915
Service Bulletin/Repair Instructions
Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
B621117
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER HAZES OVER. Customer notices a gray haze (shown below) on the instrument cluster face after: Instrument cluster was cleaned with a microfiber cloth. A film is removed from instrument cluster face after repair. Excessive electrostatic charging of the instrument cluster caused by faulty grounding inside the cluster between the circuit board and the display.
B612016
Service Bulletin/Repair Instructions
The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. - High voltage system shutdown in vehicles without REx. - Excessively high range displayed in instrument cluster.
B122916
Service Bulletin/Repair Instructions
?SERVICE ENGINE SOON (MIL) light comes on. Replace oxygen sensor before catalytic converter and injectors.
B612916
Service Bulletin/Repair Instructions
?MIL LAMP ILLUMINATED due to an internal fault in the EME. Replace EME.
B650915
Service Bulletin/Repair Instructions
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
B220116
Service Bulletin/Repair Instructions
Service Action: Replace the Motor Mount Screws. A sudden loss of traction while accelerating sharply may damage the engine mounts.
B610416
Service Bulletin/Repair Instructions
SI B61 04 16 General Electrical June 2016 Technical Service EME Fault Code 222C02 Following Replacement or Programming- Diagnosis. Programming, (e.g. following replacement), can cause EME fault code "222C02 - Electronic immobilizer protection against tampering: expected response implausible" to be stored. After clearing, the fault comes back during a test drive. Improper EME software
B610816
Service Bulletin/Repair Instructions
DC/DC Converter does not supply sufficient 12V power. Customer probably has a CCM stating "Battery is not charged" (CCM-ID: 213) is displayed. Customer may report a variety of other issues: Erratic KOMBI behavior Malfunction of any device powered by 12V electrical Vehicle not starting, or reduced 12V power while driving Vehicles from production date 10/1/2015 with the following software levels: I01: 15-11-501 up to and including 16-07-500 I12: 15-11-501 up to and including 16-03-503 CAUSE EME Software
B611216
Service Bulletin/Repair Instructions
DC Charging - Customer Focused Diagnosis. Diagnosing DC charging complaints requires a precise problem description from the customer, as well as thorough vehicle-side work to find a reliable root cause. Because of the sporadic nature of majority of DC charging issues, the customer's input is invaluable to finding the correct solution.
B613814
Service Bulletin/Repair Instructions
Drivetrain Malfunction (CCM 794) with Isolation Faults. The Drivetrain Malfunction check control message (CCM 794) is displayed, either while driving or when starting up. The following faults are stored in the vehicle: EME: 22280F and/or 222814 SME: 21F0E3 and/or 21F0E4 When the CCM is present, there are no apparent drivability concerns. After allowing the vehicle to rest and then restart, the CCM typically does not reappear. After allowing the vehicle to rest and then restart, the CCM typically does not reappear. CAUSE The cause of an isolation fault is generally a resistance between HV+ or HV- and the shield/chassis ground, which is below a predetermined threshold. The following procedure addresses these faults when caused by a defect in the cable between the HV battery and the EME, as well as when excess moisture is present inside the REx eMachine. This moisture condenses and triggers the above-mentioned faults after a long REx runtime followed by rapid cooling.
B641016
Service Bulletin/Repair Instructions
KNOCKING NOISE FROM RF WHEEL AREA WHEN A/C IS ACTIVATED. A knocking noise is heard when entering drive readiness or after driving a short distance with the air conditioning activated. This only affects vehicles with a heat pump (option code 4T9). Note: The noise can only be reproduced once after a restart, then the vehicle must sit for some time before the noise can be heard again. Air Conditioning (A/C) receiver/dryer located near the RF wheel well area.
B540116
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI 54 01 16 dated February 2016. A Delivery Stop has been issued on i3 BEV vehicles produced from December 09, 2015 to January 22, 2016. Vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. The sunroof may not be properly sealed, so that leaks could possibly develop. This bulletin will be updated with repair instructions and warranty information when it becomes available. AFFECTED VEHICLES Affected vehicles can be identified with a "open campaign" in DCS Warranty Vehicle Inquiry or ISPA Light. "A delivery stop has been issued for this vehicle. Dealers must ensure that all Campaigns are completed before retail delivery to the customer. See Service Information Bulletin B54 01 16 for repair instructions."
B660916
Service Bulletin/Repair Instructions
"Collision Warning Failed" or "Pedestrian Warning Failed" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield; And/ or: The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. This picture shows the KAFAS camera installed in the bracket. Notice the spacing highlighted by the "green lines"
B122715
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B12 27 15 dated November 2015 SUBJECT Service Engine Soon (MIL) - IHKA FC 801375 & 8013A3. The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and one or both of the fault codes below are stored in the Automatic Climate Control (IHKA). 801375 - Electric auxiliary heater (high voltage) is stored: Temporary fault detected after software reset CAUSE: IHKA software or Electric Heater (EH).
B220415
Service Bulletin/Repair Instructions
Engine and Gearbox Suspension. Technical Service his Service Information bulletin supersedes SI B22 01 15 dated February 2016. A sudden loss of traction while accelerating sharply may damage the engine mounts.
B121215
Service Bulletin/Repair Instructions
SI B12 12 15 Engine Electrical Systems February 2016 Technical Service This Service Information bulletin supersedes SI B12 12 15 dated February 2016. SUBJECT Service Engine Soon (MIL): EME FC CF948C. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster (Kombi). This does not affect drivability, and no symptoms are apparent to the customer. CAUSE Electrical Machine Electronics (EME) software.
B180116
Service Bulletin/Repair Instructions
SUBJECT Correct Installation of W20 Catalytic Converter. Metallic noise from rear of vehicle equipped with a range extender. Improperly installed decoupling element allows contact with the heat shield. This may have been the result of a missing or obscured blue mark on the rear silencer support which is meant to indicate how far to push the decoupling element onto the support. This issue is not present from the factory, and is only introduced after previous repairs.
B220115
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B22 01 15 dated November 2015. designates changes to this revision SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. As a result, the electric drivetrain moves excessively in the chassis. A banging noise can be heard from the rear of the vehicle during load reversals. In addition, the vehicle may experience a Drivetrain Malfunction CCM or other electrical drivetrain failures. NOTE: If this failure is present, the vehicle should not be driven, as additional consequential damage could result. CAUSE The motor mount or motor mount support is damaged due to excessive shock to the driveline, such as a sudden loss of traction or underbody impact, during acceleration.
B650216
Service Bulletin/Repair Instructions
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
BMWFEB1416
Service Bulletin/Repair Instructions
A Delivery Stop has been issued on i01 (i3 Battery Electric Vehicle) produced from December 09, 2015 to January 22, 2016. These vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. The sunroof may not be properly sealed, so that leaks could possibly develop. Affected vehicles have been identified and will display under "vehicle comments" in DCS Warranty or ISPA Light. We will provide you with more information regarding the repair process and parts availability as soon as possible. See attached Service Information Bulletin B54 01 16 for more details. Please be reminded that it is a violation of Federal law for you to sell, lease or deliver any vehicle covered by this notification until the delivery stop repair has been performed. This means that centers may not legally deliver new motor vehicles to a consumer until it is fixed or use/sell replacement equipment/parts subject to a delivery stop. Note also that substantial civil penalties apply to violations of this law. Also, you should not sell, lease or deliver any Certified Pre-Owned or used vehicles subject to a delivery stop until the repair is completed.
B320315
Service Bulletin/Repair Instructions
Noises when turning the steering wheel. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.
B320415
Service Bulletin/Repair Instructions
Steering wheel rubs/brushes against the steering column trim. When the steering wheel is moved, it rubs/brushes against the steering column trim. CAUSE Rear steering wheel trim.
B360414
Service Bulletin/Repair Instructions
SI B36 04 14 Wheels and Tires January 2016 Technical Service. This Service Information bulletin supersedes SI 36 04 14 dated September 2014. SUBJECT: Rolling Tire Noise . INFORMATION: You will find that driving an i3 is very similar to driving the conventional cars and trucks you're used to drive, but turn the "Readiness" ON and you'll immediately notice the silence from the powertrain. Once you'll pull away, you'll notice how quiet the vehicle is. When directly compared to cars with internal combustion engines, ambient conditions such as wind, rain, rolling noises, and possible stone impacts to the under body or axle parts may seem louder. These louder ambient and rolling noises are inherent in the design of the vehicle and are part of normal driving operation. The emitted sound from the tires is a normal characteristic, inherent in the side tread profile and is not a defect of material or workmanship. In the efforts to lessen this characteristic, a new side tread profile has been implemented into the tire design. These newly designed tires are identified from DOT 2314 onwards."
B620216
Service Bulletin/Repair Instructions
? Vehicles which have had the KOMBI (Instrument Cluster) replaced may display incorrect CBS (Condition Based Service) data after programming.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.