Vehicle report

2020 BMW I3

Compare every BMW I3 yearNHTSA and EPA records

Service bulletins

32 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

B840326

Service Campaign

Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

B010525

Warranty Program/Extension

The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

B611305

Service Bulletin/Repair Instructions

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B840922

Service Bulletin/Repair Instructions

Due to a production error, the telematics control units were delivered without an IMS configuration.

SIB651312

Service Bulletin/Repair Instructions

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

B012021

Service Bulletin/Repair Instructions

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date.

B640621

Service Bulletin/Repair Instructions

Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).

B651312

Service Bulletin/Repair Instructions

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

B610621

Service Bulletin/Repair Instructions

DELIVERY STOP: CHARGING CABLE (NON-TURBOCORD VERSION): BMW AG has issued a Delivery Stop (effective May 3, 2021) on a small number of Model Year 2021 BMW i3 vehicles that were produced between March 1, 2021 and April 26, 2021. The vehicle cannot be charged on Level 1 because the Occasional Use Charging Cable (Standard OUC/Level 1/Mode 2), may have not been included.

B840121

Service Bulletin/Repair Instructions

TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.

B321119

Service Bulletin/Repair Instructions

STEERING ASSISTANCE SPORADIC REDUCTION: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.

B010321

Service Bulletin/Repair Instructions

I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test.

B011220

Service Bulletin/Repair Instructions

BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.

B612315

Service Bulletin/Repair Instructions

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

B512420

Service Bulletin/Repair Instructions

SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.

B120920

Service Bulletin/Repair Instructions

I01 REX MISFIRES AT HIGH ALTITUDES USING WINTER-BLEND FUEL: The check engine light (MIL) is displayed, and in some cases the range extender (REx) engine will run rough for about 1 to 2 seconds during cold start.

B611820

Service Bulletin/Repair Instructions

BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.

B340517

Service Bulletin/Repair Instructions

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.

B650709

Service Bulletin/Repair Instructions

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

B130420

Service Bulletin/Repair Instructions

TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

B511815

Service Bulletin/Repair Instructions

A Check Control Message is displayed for the Tailgate Lock Open: A Check Control Message is displayed indicating that the tailgate is open even though it is mechanically closed. Faulty tailgate lock or incorrect adjustment.

B610520

Service Bulletin/Repair Instructions

CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.

B513016

Service Bulletin/Repair Instructions

TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.

B610920

Service Bulletin/Repair Instructions

CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.

B640120

Service Bulletin/Repair Instructions

AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air condition compressor: pressure short to ground / open circuit 80112A - Heat Pump pressure-temperature sensor 2 after air condition compressor: temperature - short to ground A short circuit at the temperature sensor due to aluminum particles in the high-pressure line.

B650720

Service Bulletin/Repair Instructions

VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).

B652214

Service Bulletin/Repair Instructions

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

B840214

Service Bulletin/Repair Instructions

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

B720220

Service Bulletin/Repair Instructions

SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.

B320214

Service Bulletin/Repair Instructions

Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS). Possible fault codes: Fault code Text D356A5 message fault (display of the check control driving dynamics 02 D: Disp_CC_DRDY_02) Timeout D359BF message fault (actual steering torque of the driver actuator ID: AVL_STMOM_DV_ACT) Timeout D356B6 message fault (display of the check control driving dynamics 02 ID: DISP_CC_DRDY_02) - Alive 480AB8 internal status management of the complete monitoring range CDA451 FlexRay message (actual steering torque of the driver actuator 49.0.2): missing CDA452 FlexRay message (actual force of the rack 49.0.2): missing D35B26 message fault (actual position of the EPS ID: AVL_PO_EPS) - Timeout D355C4 message fault (status of the electrical steering front axle ID: ST_EST) - Timeout 48083B Peripheral/functional error on the engine control unit interface Actual steering angle of the front axle; signal temporarily invalid D35COC message fault (actual force of the rack ID: AVL_FORC_GRD) - Timeout. Electric Power Steering (EPS).

B610815

Service Bulletin/Repair Instructions

High-Voltage Charging Cable Lock Malfunction: One of the following situations can occur: The vehicle cannot be charged via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. The high-voltage charging cable cannot be unlocked and disconnected.

B612016

Service Bulletin/Repair Instructions

The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. - High voltage system shutdown in vehicles without REx. - Excessively high range displayed in instrument cluster.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.