B510626
Service Bulletin/Repair Instructions
While driving on rough surfaces, a “tapping” noise can be heard from the tailgate area
Vehicle report
2022 BMW I4
Service bulletins
73 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B120523
Service Bulletin/Repair Instructions
The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below.
B170124
Service Bulletin/Repair Instructions
There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F – Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 224111 - Cooling system for power electronics: Coolant loss detected 224107 - Cooling system for high-voltage battery unit, component protection: Detection of coolant loss
B640925
Service Campaign
A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
B641125
Service Bulletin/Repair Instructions
Insufficient cooling power in the passenger area. The following faults may be stored: 0380CA - Malfunction or electrical fault of the heat pump circuit expansion valve detected E70C51 - Heat pump circuit changeover valve is not responding E70C44 - Heat pump circuit expansion valve is not responding
B121425
Service Campaign
In certain driving situations there can be a loss of traction or wheel slip followed by a throttle or torque requirement that can potentially damage the axle shafts. Damage of the drive shaft can cause it to break.
B511823
Service Bulletin/Repair Instructions
A groaning noise is heard from the trunk whendriving on rough roads.
B611224
Service Bulletin/Repair Instructions
The Combined Charging Unit (CCU) may not have been produced according to BMW specifications. This can lead to an internal coolant leak which can result in a failure of the Combined Charging Unit.Possible faults may include- HV charging interruption No high-voltage readiness when starting up The high-voltage system switching off while driving, causing the vehicle to coast slowly to a stop
B610624
Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the âÂÂbasicâ procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.
B610724
Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÃÂÃÂbasicâÃÂàsteps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
B610324
Service Bulletin/Repair Instructions
Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B612422
Service Bulletin/Repair Instructions
The Combined Charging Unit (CCU) may be affected by a manufacturing defect.
B612523
Service Bulletin/Repair Instructions
The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a standard designed function or component operation from an actual system fault in a DC charging customer complaint (i.e., âÂÂDC Not charging or âÂÂDC charging too slowâÂÂ. Helpful âÂÂTips and Tricksâ have been included on each topic within the document that can be used as reference to aid in the diagnosis or in understanding the system. The situation involves several possible causes: 1. Limitation of charging power by the charging station or charging app configuration. 2. Decreasing charging power at a very high state of charge (SoC). 3. Too frequent DC charging attempts within a short period of time. 4. The high-voltage battery is not at the ideal temperature. 5. Ageing of the high-voltage battery.
B612323
Service Bulletin/Repair Instructions
BMW AG has issued a Service Action on certain Model Year 2022 BMW i4 Gran Coupe vehicles that wereproduced between August 10, 2022 âÃÂàSeptember 2, 2022.
B612023
Service Bulletin/Repair Instructions
?The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster, and in some cases the vehicle will not go into drive readiness.
B640723
Service Bulletin/Repair Instructions
?BMW AG has issued a Delivery Stop (effective June 29, 2023) on certain Model Year 2023 BMW i4 vehicles that were produced between April 19, 2023, and April 24, 2023. Contaminants were found on the printed circuit board of the electric A/C compressor (EKK).
B120323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
B630321
Service Bulletin/Repair Instructions
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640623
Service Bulletin/Repair Instructions
While the vehicle is at a standstill, a clicking noise can be heard in the passenger compartment.
B840323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023.
B510923
Service Bulletin/Repair Instructions
Sudden failure of the power window(s).
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B610123
Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
B630723
Service Bulletin/Repair Instructions
Upon parking and exiting the vehicle, the parking lights remain active.
SIB120522
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective December 1, 2022) on certain Model Year 2023 BMW i4 and i7 vehicles that were produced between October 5, 2022 and November 10, 2022. A bearing in the front electric drive unit could fail due to a manufacturing defect, resulting in a noise while driving.
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B320123
Service Bulletin/Repair Instructions
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B510423
Service Bulletin/Repair Instructions
Black resin is leaking from below the outside door handle(s).
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B620123
Service Bulletin/Repair Instructions
Customers may complain about a loss of displayed estimated electric driving range in the instrument cluster (KOMBI) after programming to I-level S18A-22-07-5XX.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B120522
Service Bulletin/Repair Instructions
A bearing in the front electric drive unit could fail due to a manufacturing defect, resulting in a noise while driving.
B610120
Service Bulletin/Repair Instructions
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
B650422
Service Bulletin/Repair Instructions
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
B652021
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
B240222
Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle.
B512222
Service Bulletin/Repair Instructions
Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
B120322
Service Bulletin/Repair Instructions
Vehicle cannot be charged with either AC or DC, vehicle does not detect a charging cable. Charging indicator LED on the high voltage charging socket is permanently white. Check Control message "Charging not possible" is displayed sporadically. The following fault code stored in the CCU: 031B97 - AC charging, charging interface, charging plug detection: Electrical error.
B640822
Service Bulletin/Repair Instructions
The climate control system may be inoperative or perform irregularly. There may be: Lack of or irregular cooling power or air conditioning, No or poor heater output, Difference between left and right vent temperatures in the passenger area, Interference noises (clattering noise) coming from the electric A/C compressor (EKK).
B651622
Service Bulletin/Repair Instructions
The Sirius(r) Satellite Radio is inoperative.
B652022
Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.
B511522
Service Bulletin/Repair Instructions
While driving on a rough road, a groaning sound is heard coming from the D-pillar trim panel and the headliner. The sound can occur on either the left or right-side D-pillar trim panels.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B611922
Service Bulletin/Repair Instructions
Delivery Stop: High Voltage Battery. BMW AG has issued a Delivery Stop (effective September 30, 2022) on a small number of Model Year 2022-2023 BMW i4 Gran Coupe vehicles that were produced between November 22, 2021 and September 19, 2022.
B651722
Service Bulletin/Repair Instructions
The target date for the Condition Based Service (CBS) scopes pertaining to statutory vehicle inspection/emission inspection, can only be entered within 15 seconds via the head unit in the parkingresiding-driving (PWF) state. After that, the input is no longer possible; or is discarded.
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B511422
Service Bulletin/Repair Instructions
The vehicle doors lock automatically when driving off.
B611022
Service Bulletin/Repair Instructions
Due to an incorrect terminal assignment, the compressor circuit is protected with a 30 Amp fuse (slot F227). A 40 A fuse (slot F229) is required for suitable circuit protection.
B640422
Service Bulletin/Repair Instructions
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in the center of the instrument panel.
B651322
Service Bulletin/Repair Instructions
After updating dealer owned vehicles to software 22-07-5XX, many current BMW customers and previous Demo users may receive emails stating that they are linked to BMW vehicles they do not own. Also, many users of the MyBMW app may find additional vehicles in their "My Garage" tab that they do not recognize.
SIB510922
Service Bulletin/Repair Instructions
A squeaking noise might be heard from the driver's exterior mirror when it's folding in and out.
SIB651022
Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB611022
Service Bulletin/Repair Instructions
Due to an incorrect terminal assignment, the compressor circuit is protected with a 30 Amp fuse (slot F227). A 40 A fuse (slot F229) is required for suitable circuit protection.
SIB611322
Service Bulletin/Repair Instructions
A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the "foot kicking" motion beneath the rear bumper. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
SIB662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB360122
Service Bulletin/Repair Instructions
The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB630222
Service Bulletin/Repair Instructions
Excessive condensation has collected in one or both headlights.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B360122
Service Bulletin/Repair Instructions
The customer finds an indication in the myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
B610121
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B510422
Service Bulletin/Repair Instructions
Interference of the tailgate stop pad wedging element.
B840222
Service Bulletin/Repair Instructions
The customer finds an indication in the â??myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
B840422
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective March 10, 2022) on some Model Year 2022 BMW i4 Gran Coupe vehicles that were produced between November 11, 2021 and March 1, 2022. The vehicles navigation satellite systems requires an update.
B040122
Service Bulletin/Repair Instructions
With the introduction of the i4(G26 BEV) and iX(i20), the clearance necessary between vehicle lift components and the different sized and shaped High Voltage (HV) battery cases is critical. Without the proper clearance, removal of the HV battery unit will not be possible due to either lift table obstruction or battery case interference.
B630122
Service Bulletin/Repair Instructions
The customer states that the hazard warning lights flash and cannot be switched off.
B640122
Service Bulletin/Repair Instructions
Customer states that the interior air temperature in the vehicle drops even though they are requesting heat.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.