B320526
Service Bulletin/Repair Instructions
“Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
Vehicle report
2021 BMW IX
Service bulletins
38 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B120523
Service Bulletin/Repair Instructions
The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possible cause of fault as; A metal chip is found behind the brush module (between the brush module and the end shield of the electrical machine). Repair required. Refer to service solution no. 20000794435083 in Aftersales Information Research (AIR). Follow information in the Procedure section below.
B170124
Service Bulletin/Repair Instructions
There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F – Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 224111 - Cooling system for power electronics: Coolant loss detected 224107 - Cooling system for high-voltage battery unit, component protection: Detection of coolant loss
B511325
Service Bulletin/Repair Instructions
There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When closing either the front and/or rear door, the door window glass does not roll up into the seal but rests outsidethe seal.
B510225
Service Bulletin/Repair Instructions
While driving on a smooth and/or uneven road, a “clicking” sound is heard from the driver’s footwell area.
B640825
Service Campaign
A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
B660325
Service Bulletin/Repair Instructions
A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software Error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error 8031CD Ultrasonic Sensor Voltage Supply Sensors Back: Short Circuit 8031CC Ultrasonic Sensor Voltage Supply Front: Short Circuit 8031CA Ultrasonic Sensors Front Extraneous Noise
B612124
Service Bulletin/Repair Instructions
The (CCM) Check Control message: “811 – Stop carefully. Hood open”, is displayed even though the hood is closed. Fault code 80415B “Engine compartment lid contact switch: Line fault or faulty” is often stored inthe BCP module.
B320324
Service Campaign
A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest servicepartner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
B611524
Service Bulletin/Repair Instructions
While driving over rough surfaces, a rattling noise can be heard in the area of the tailgate.
B651124
Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
B320124
Service Campaign
When starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Provider”) with a noticeable reduction in power steering support whe nmaneuvering.
B560122
Service Campaign
The i20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snowdeposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defectin the component, the heater circuits may be interrupted, and the radome heating may fail. *A weather proof enclosure that protects a radar antenna; radome = ra dar + dome
B511123
Service Bulletin/Repair Instructions
1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough road, a cracking sound can be heard coming from the D-pillar trim panel. The sound can occur on one or both sides (left and/or right).
B410124
Service Bulletin/Repair Instructions
A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering.
B611124
Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
B520224
Service Bulletin/Repair Instructions
The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 âÂÂDriver restraint systemâ CCM 109 âÂÂPassenger restraint systemâÂÂ
B610624
Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the âÂÂbasicâ procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.
B610724
Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÃÂÃÂbasicâÃÂàsteps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
B610324
Service Bulletin/Repair Instructions
Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B511022
Service Bulletin/Repair Instructions
Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold.
B653423
Service Bulletin/Repair Instructions
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B612123
Service Bulletin/Repair Instructions
The steering wheel heating takes a long time to achieve the desired temperature.
B661523
Service Bulletin/Repair Instructions
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B513218
Service Bulletin/Repair Instructions
The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
B612523
Service Bulletin/Repair Instructions
The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a standard designed function or component operation from an actual system fault in a DC charging customer complaint (i.e., âÂÂDC Not charging or âÂÂDC charging too slowâÂÂ. Helpful âÂÂTips and Tricksâ have been included on each topic within the document that can be used as reference to aid in the diagnosis or in understanding the system. The situation involves several possible causes: 1. Limitation of charging power by the charging station or charging app configuration. 2. Decreasing charging power at a very high state of charge (SoC). 3. Too frequent DC charging attempts within a short period of time. 4. The high-voltage battery is not at the ideal temperature. 5. Ageing of the high-voltage battery.
B660523
Service Bulletin/Repair Instructions
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
B520822
Service Bulletin/Repair Instructions
The decorative hard plastic piece, centered inthe front seatâÂÂs headrest (circled area), may contact a personâÂÂs head when they are between4' 10" and 5' 6" in height.
B640823
Service Bulletin/Repair Instructions
customer may state there is low air flow from the vents, but can hear the fan is on. Also, there are noCheck Control Messages or other any indications that there is a system or component malfunction. The low air flow has worsened over time.
B652823
Service Bulletin/Repair Instructions
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
B840523
Service Bulletin/Repair Instructions
Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in the My BMW app may be incorrect. BMW Navigation isnot affected.
B610120
Service Bulletin/Repair Instructions
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
SIB610422
Service Bulletin/Repair Instructions
The saved steering column positions, vertical and horizontal, are not stored long term. Over time the Body Central Platform (BCP) loses steering column Last User Position.
SIB510622
Service Bulletin/Repair Instructions
The I20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snow deposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defect in the component, the heater circuits may be interrupted, and the radome heating may fail. * A weatherproof enclosure that protects a radar antenna; radome = radar + dome.
SIB511022
Service Bulletin/Repair Instructions
Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold.
B410122
Service Bulletin/Repair Instructions
The hood of the I20 requires special care and consideration when opening for service. Failure to follow the instructions will result in damage to the hood and/or A-Pillars.
B840122
Service Bulletin/Repair Instructions
The software update improves the functionality of the telematics control unit, drivers assistance camera, and the head unit.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.