Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B010325
Warranty Program/Extension
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B340714
Service Bulletin/Repair Instructions
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material-
B240323
Service Bulletin/Repair Instructions
?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."
B410323
Service Bulletin/Repair Instructions
The left front suspension's aluminum strut dome (general area circled) was incorrectly riveted to the body's wheel-well.
B090221
Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B120323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
B240223
Service Bulletin/Repair Instructions
BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
B611320
Service Bulletin/Repair Instructions
In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
B630321
Service Bulletin/Repair Instructions
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B610123
Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
SIB120123
Service Bulletin/Repair Instructions
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be experienced while lightly accelerating.
SIB630322
Service Bulletin/Repair Instructions
When unlocking the vehicle, the welcome light in the headlight "lights up eratically."
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B260422
Service Bulletin/Repair Instructions
There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower.
B320123
Service Bulletin/Repair Instructions
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B610120
Service Bulletin/Repair Instructions
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
B650422
Service Bulletin/Repair Instructions
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
B652021
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
B240222
Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle.
B512222
Service Bulletin/Repair Instructions
Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
B841222
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective November 10, 2022) on a small number of Model Year 2023 BMW vehicles that were produced between August 8, 2022 and October 18, 2022.
B652022
Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B620322
Service Bulletin/Repair Instructions
After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B640422
Service Bulletin/Repair Instructions
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in the center of the instrument panel.
B640921
Service Bulletin/Repair Instructions
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).
SIB650922
Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB360222
Service Bulletin/Repair Instructions
Starting mid-May 2022, the QR code on the tite sidewalls of Pirelli tires has been omitted due to patent reasons.
SIB510822
Service Bulletin/Repair Instructions
Whistling noise is heard coming from the front bumper while driving at highway speeds.
SIB511318
Service Bulletin/Repair Instructions
Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. One or more of the following LIN bus faults are stored in the BDC (Body Domain Controller): Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror operation.
SIB640521
Service Bulletin/Repair Instructions
A rattling/droning noise is heard in the vehicle interior when the air conditioning (AC) is activated. Vibrations are felt in the driver's footwell.
SIB640921
Service Bulletin/Repair Instructions
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F+; 3 to 15+ Celsius) without changing any climate control settings. A difference may be felt in cooling power compared from left to right. In some cases, the air conditioning may have stopped blowing cold air altogether. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).
SIB090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB360122
Service Bulletin/Repair Instructions
The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.
SIB610222
Service Bulletin/Repair Instructions
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
SIB660820
Service Bulletin/Repair Instructions
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
B110521
Service Bulletin/Repair Instructions
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump and alternator.
B121021
Service Bulletin/Repair Instructions
The customer complains that under moderate throttle application or on deceleration after throttle application, a Malfunction Indicator Lamp (MIL) is displayed in the instrument cluster.
B360122
Service Bulletin/Repair Instructions
The customer finds an indication in the myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
B610121
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B620222
Service Bulletin/Repair Instructions
Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
B640521
Service Bulletin/Repair Instructions
A rattling noise is heard in the vehicle interior when the air conditioning (AC) is activated.
B661519
Service Bulletin/Repair Instructions
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B840222
Service Bulletin/Repair Instructions
The customer finds an indication in the â??myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
B090321
Service Bulletin/Repair Instructions
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B310318
Service Bulletin/Repair Instructions
Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low speed.
B340122
Service Bulletin/Repair Instructions
When driving off from a standstill, a delayed or sluggish throttle response may be noticed sporadically.
B610222
Service Bulletin/Repair Instructions
BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.
B651221
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles.
B610122
Service Bulletin/Repair Instructions
After replacing and encoding the HOD electronics (Hands-on Detection), an incorrect parameter was transferred to the HOD electronics due to a coding error.
B612219
Service Bulletin/Repair Instructions
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B840621
Service Bulletin/Repair Instructions
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
Service Bulletin/Repair Instructions
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
Service Bulletin/Repair Instructions
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B121221
Service Bulletin/Repair Instructions
???Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that takes place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.
B410321
Service Bulletin/Repair Instructions
In the affected vehicles, there is relative movement between the front side panel and the wheel arch cover while driving (depending on the driving profile).
B610615
Service Bulletin/Repair Instructions
Rattling noises heard from vicinity of glove box.
B611621
Service Bulletin/Repair Instructions
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B640321
Service Bulletin/Repair Instructions
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.
B650919
Service Bulletin/Repair Instructions
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B120821
Service Bulletin/Repair Instructions
When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected charging current might not be displayed correctly in the instrument cluster.
B610721
Service Bulletin/Repair Instructions
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651721
Service Bulletin/Repair Instructions
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
B662919
Service Bulletin/Repair Instructions
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 01 21
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.
SIB 61 04 21
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
SIB 61 08 21
Service Bulletin/Repair Instructions
The cigarette lighter is difficult or impossible to pull it out.
SIB 61 09 21
Service Bulletin/Repair Instructions
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SIB 62 03 21
Service Bulletin/Repair Instructions
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB 64 03 21
Service Bulletin/Repair Instructions
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.
SIB340821
Service Bulletin/Repair Instructions
The yellow CCM, ID code 42, lights up when starting the vehicle. ID code 00042: Brake system. It is possible to continue driving. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center.
B110120
Service Bulletin/Repair Instructions
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
B410221
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective June 2, 2021) on certain Model Year 2021 BMW 3 Series vehicles that were produced between May 5, 2021 and May 26, 2021. Most of the affected vehicles will be repaired at the VDCs and only a few have been delivered to dealers.
B610421
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
B612420
Service Bulletin/Repair Instructions
Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.
B620221
Service Bulletin/Repair Instructions
The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading.
B650821
Service Bulletin/Repair Instructions
Customer states the Central Information Display is flickering and the picture is shifting.
B651121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B110321
Service Bulletin/Repair Instructions
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B340621
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAM THE DYNAMIC STABILITY CONTROL (DSC) UNIT: Software in the DSC unit could cause a reduction of brake regeneration for the next 40 drive (key) cycles.
B610319
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
B650521
Service Bulletin/Repair Instructions
WHIRRING NOISES FROM THE STEERING WHEEL . When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly.
B650721
Service Bulletin/Repair Instructions
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
Service Bulletin/Repair Instructions
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B510721
Service Bulletin/Repair Instructions
INCREASED EFFORT REQUIRED TO OPEN DOORS: One or more doors may require increased effort to open.
B620121
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated programming abort for the instrument cluster (Kombi).
B650421
Service Bulletin/Repair Instructions
RETROFIT SATELLITE RADIO (OPTION CODE SA655): The affected vehicles were produced with Preparation BMW Satellite Radio (option code SA 693) instead of with Satellite Radio (option code SA 655).
B090120
Service Bulletin/Repair Instructions
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B610321
Service Bulletin/Repair Instructions
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
B630318
Service Bulletin/Repair Instructions
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .
B510321
Service Bulletin/Repair Instructions
TICKING NOISE FROM A-PILLAR AREA: A ticking noise is present in the A-Pillar and side mirror area when driving at speeds of approximately 40 MPH.
B511318
Service Bulletin/Repair Instructions
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror operation.
B540819
Service Bulletin/Repair Instructions
SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector. The sunroof may not properly initialize as a result.
B650121
Service Bulletin/Repair Instructions
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B650221
Service Bulletin/Repair Instructions
FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent reason with all the vehicle's doors and windows closed.
B320620
Service Bulletin/Repair Instructions
REPLACE THE STEERING GEAR: If the power supply to the steering gear is lost and the steering angle is greater than 15 degrees, a fault can occur in the steering system. This can lead to various fault memory entries and Check Control Messages (CCM) in the entire vehicle network.
B611120
Service Bulletin/Repair Instructions
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B620320
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
Service Bulletin/Repair Instructions
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B661820
Service Bulletin/Repair Instructions
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B512720
Service Bulletin/Repair Instructions
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
B540220
Service Bulletin/Repair Instructions
SUNROOF ROLLER SUNBLIND INOPERATIVE: The sunroof roller sunblind may not operate correctly. The roller sunblind cannot be opened from a fully closed position. The roller sunblind cannot be closed via one touch automatic function.
B611319
Service Bulletin/Repair Instructions
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B661520
Service Bulletin/Repair Instructions
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
B661620
Service Bulletin/Repair Instructions
PARKING ASSISTANCE SYSTEM FAILED: When utilizing the Parking Maneuvering Assistance (PMA) system or during a parking maneuver, various check control messages (CCM) are displayed.
B661720
Service Bulletin/Repair Instructions
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B310120
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.
B341020
Service Bulletin/Repair Instructions
TICKING NOISE FROM DRIVERS FOOTWELL DURING LIGHT BRAKING WHILE COASTING: A ticking sound can be heard from the drivers footwell while coasting with the engine OFF. The noise occurs when the pedal is slightly pressed with minimum force without the brake light being activated.
B512520
Service Bulletin/Repair Instructions
WHISTLE NOISE FROM FRONT DOORS WHILE DRIVING: There is a whistling noise present from either front door while driving at speeds of 60 mph. This can occur on one or both front doors. Foam acoustic seals at the A-Pillar and B-Pillar may have shrunk or shifted, causing an air leak.
B512620
Service Bulletin/Repair Instructions
SERVICE ACTION - CHECK REAR WINDOW: The rear window may not have been properly bonded. The rear window may not have been properly bonded to the body during production.
B520720
Service Bulletin/Repair Instructions
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
B660720
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B660820
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B511219
Service Bulletin/Repair Instructions
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B090220
Service Bulletin/Repair Instructions
REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves.
B122219
Service Bulletin/Repair Instructions
EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.
B611720
Service Bulletin/Repair Instructions
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice. There may be a potential issue in the welding process of the HV-modules.
B651520
Service Bulletin/Repair Instructions
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
B661919
Service Bulletin/Repair Instructions
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B340620
Service Bulletin/Repair Instructions
NOISE FROM DYNAMIC STABILITY CTRL(DSC)UNIT WHEN DRIVING RAPIDLY OVER SPEED BUMP: When driving rapidly over a speed bump, the following issues may arise: 1. DSC pump noise 2. Power output delayed for 1-2 seconds DSC software application.
B540120
Service Bulletin/Repair Instructions
SERVICE ACTION - CHECK SUNROOF SEALING: The sunroof frame may not have been properly sealed, causing a water leak into the vehicle. Improper sealing during production.
B611520
Service Bulletin/Repair Instructions
DELIVERY STOP - TRUNK LOCK SWITCH WIRING HARNESS: BMW AG has issued a Delivery Stop (effective June 5, 2020) on a small number of Model Year 2020 BMW 3 Series vehicles that were produced on March 25, 2020 and March 26,2020. The wiring harness from the Body Domain Controller (BDC) to the hotel setting switch is missing. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The wire from the Body Domain Controller (BDC) to the wiring harness connector leading to the hotel position switch is missing.
B611620
Service Bulletin/Repair Instructions
SERVICE ACTION - REWORKING THE HIGH-VOLTAGE SYSTEM CONNECTOR: The sealing plugs (aka sealing grommets) on the low-voltage connector to the high-voltage battery were incorrectly mounted. The white-colored plugs seal off the individual wire chambers in the connector.
B620119
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B651220
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
B840420
Service Bulletin/Repair Instructions
SERVICE ACTION - PROGRAM TELEMATICS MODULE: A software error in the telematics control unit can result in an interruption in communication between the vehicle and the back end (BMW server). Software error in the Advanced Telematics Module (ATM).
B340320
Service Bulletin/Repair Instructions
PREMATURE WEAR OF THE REAR AXLE BRAKE PADS WITH STANDARD BRAKES: The CBS data and Check Control (CC) message shows the rear axle brake pads are worn, and the vehicle has less than 15,500 miles. Increased residual braking forces in the rear axle brake calipers caused by production-related deviations on the surface of the piston ring seal.
B000920
Service Bulletin/Repair Instructions
DELIVERY STOP - REPLACE OWNER'S MANUAL This Service Information Bulletin (Revision 1) replaces SI B00 09 20 dated May 2020. BMW AG has issued a Delivery Stop (effective May 5 2020) on a small number of Model Year 2021 BMW 3 Series Plug-in Hybrid Electric Vehicles (PHEV) that were produced between March 2 2020 and March 18 2020. Do not deliver to a customer a New Certified Pre-Owned or Used vehicle subject to a Delivery Stop until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The improper owner's manual (aka handbook) was included with the vehicle. Inaccurate weight information is listed.
B130420
Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B270220
Service Bulletin/Repair Instructions
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
B660920
Service Bulletin/Repair Instructions
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
B661120
Service Bulletin/Repair Instructions
REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
B130320
Service Bulletin/Repair Instructions
DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not have the proper tightening torque applied.
B340220
Service Bulletin/Repair Instructions
NOTICEABLE JERK WHEN DRIVING OFF IN ACTIVE CRUISE CONTROL (ACC) MODE: A noticeable jerk can be felt at 2-3 mph when driving off in ACC mode. Software in the Dynamic Stability Control (DSC) unit.
B511020
Service Bulletin/Repair Instructions
INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge.
B511420
Service Bulletin/Repair Instructions
RATTLE NOISE FROM DASHBOARD CENTER SPEAKER COVER: A rattle noise is present from the dashboard's center speaker cover. This may only occur during phone calls or with certain volumes/tones of music. Interference between the dashboard speaker cover and the dashboard.
B611420
Service Bulletin/Repair Instructions
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
B650820
Service Bulletin/Repair Instructions
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B660320
Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
B661020
Service Bulletin/Repair Instructions
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.
B663119
Service Bulletin/Repair Instructions
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B610420
Service Bulletin/Repair Instructions
COMFORT ACCESS & COMFORT GO DO NOT WORK SPORADICALLY IN WARM TO HOT TEMPERATURE: At warm to hot outside temperatures (above 60C° F) the customer may complain that the Comfort Access and Comfort Go sporadically don't work. Vehicle can be opened by pressing the remote control unlock buttons and- Engine start is possible by placing the remote control key on the steering column ring antenna. The situation corrects itself after the vehicle goes to sleep or cools down. At warm to hot outside temperatures there may be a temporary interruption in communication between the comfort access functions in the BDC. This leads to sporadic operating failure of the comfort access function.
B111219
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
B310719
Service Bulletin/Repair Instructions
SERVICE ACTION: APPLY CAVITY WAX PROTECTION INSIDE THE FRONT AXLE SUPPORT: The corrosion protection applied to the inside of the front axle support during the manufacturing process may have minor coating defects. In individual cases this can lead to localized rust damage on the front axle support over the service life of the vehicle. Manufacturing process error.
B510220
Service Bulletin/Repair Instructions
RATTLE NOISE FROM COWL TRIM: A rattle noise is present while driving from the cowl area under the windshield at temperatures below 50C°F. The rattle may be present from either or both sides (right and/or left). At temperatures below 50C°F the cowl panels below the windshield can contact the adjacent panels.
B541619
Service Bulletin/Repair Instructions
CLICKING NOISE FROM ROLLER SUNSHADE: When driving over rough road surfaces a clicking noise is present from the area of the roller sunshade of the sunroof. Insufficient grease for the roller sunshade mechanism allowing excessive movement inside the sunshade guide rail.
B612119
Service Bulletin/Repair Instructions
SERVICE ACTION: INSPECT AND REWORK ENGINE COMPARTMENT WIRING HARNESS: Depending on the severity of the wiring damage this can lead to a multitude of electrical malfunctions and indicator lights on the Instrument Cluster (KOMBI) or Central Information Display (CID). It is possible that the wiring harness may be damaged even if routed correctly. This is due to- The confined mounting position of the affected engine wiring harness in combination with the component tolerances Sharp-edged components in the vicinity of the wiring harness
B660120
Service Bulletin/Repair Instructions
ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.
B663519
Service Bulletin/Repair Instructions
DELIVERY STOP: PROGRAM CONTROL UNITS - DRIVING ASSISTANT PACKAGE: BMW of North America LLC has issued a Delivery Stop (effective October 24 2019) on a small number of Model Year 2020 BMW vehicles that were produced between August 1 and October 4 2019. The Driving Assistant package (ZDA; aka Driving Assistance) contains an additional Option Equipment (OE) code SA5AR (Extended Traffic Jam Assistant). This OE code 5AR must be removed from the Vehicle Order (VO).
B120319
Service Bulletin/Repair Instructions
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
B541519
Service Bulletin/Repair Instructions
GROANING NOISE FROM SUNROOF: A groaning noise is present from the sunroof glass panel while driving over rough road surfaces or during body flex. The noise may also be present while the sunroof is opening into the vented position. Interference between the sunroof glass panel perimeter seal and the vehicle roof.
B620919
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
B621019
Service Bulletin/Repair Instructions
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).