Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B340714
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material-
B170121
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
B122618
? ?SERVICE ACTION: REPLACE THE STARTER MOTOR F30/G12 PHEV. Due to high impact energy when engaging, the circlip for the starter motor pinion positioning may break which may cause the pinion to move in the direction of the starter jaw, causing a a damage of the starter motor. Also, a consequential damage to the flywheel (torsional vibration damper) and automatic transmission may occurr.
B520518
SEAT MEMORY SWITCH SPORADICALLY NOT FUNCTIONING: Selecting one of the saved seat positions (via the memory seat position switch on the door panel), fails to work.
B620518
HEADS UP DISPLAY SPORADICALLY INOPERATIVE: Fault memory entry ÒB7F6E4 HUD: Fault in display backlighting is stored in the instrument cluster.
B620618
FUEL GAUGE INCORRECTLY DISPLAYING LOW FUEL LEVEL AFTER VEHICLE IS REFUELED: Occasionally, on restart after refueling, the fuel gauge will display the fuel level as low (minimum) and the range display will be at an implausible (maximum) value.
B630118
FLICKERING LIGHTS- INTERIOR AND EXTERIOR: Intermittently the interior and/or exterior lights are flickering or flashing and there is no audio function.
B640618
INDIRECT VENTILATION FEATURE IS MISSING IN IDRIVE: The customer cannot find the "indirect ventilation" function in the IDrive, as described in the integrated operating instructions or in the enclosed Owner's Handbook.
B720417
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.
B840214
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
B650709
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
B651316
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
B651117
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or
B840818
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
B310112
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING
B340318
ELECTROMECHANICAL HOLDING BRAKE (EMF) ERROR
B612217
DIAGNOSTIC COMMUNICATION WITH FLEXRAY CONTROL MODULES NOT POSSIBLE: There are no customer complaints associated with this issue.
B621215
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
B660817
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display.
B840718
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
B513016
TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
B610118
HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
B620218
VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as "Due" (yellow).
B621917
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Upon starting the vehicle (terminal 15 switched on), the instrument cluster does not function (stays dark, no needle response, no bus communication).
B630516
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside.
B660218
RADIO REMOTE SPORADICALLY INOPERATIVE: Sporadically one or both of the below situations can occur:
B661016
GARAGE DOOR OPENER CANNOT BE PROGRAMMED: The vehicle's rear view mirror integrated universal remote control is incompatible with some garage door (or fence) opener devices installed at the driver's residence and/or business.
B840618
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has been sitting for extended amount of time (In excess of 20 hours).
320218
CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode.
B110115
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
B120618
DME FAULT CODE CDC203: Various control units contain faults indicating missing messages from the battery management electronics
B160118
REMOVING FUEL FEED LINE FOR PARKED CAR HEATING FROM REPLACEMENT FUEL PUMP: Modify the universal replacement fuel pump assembly to allow it to be correctly installed in a US market vehicle.
B510218
WATER LEAK IN LUGGAGE COMPARTMENT CAUSES AUTOMATIC TAILGATE TO FAIL: The automatic tailgate may not function intermittently or permanently.
B612717
REPLACE BATTERY CHECK CONTROL MESSAGE: In-stock, new vehicle instrument cluster displays the red CCM ÒReplace BatteryÓ (ID # 460).
B621717
ERRONEOUS HEAD-UP DISPLAY FAULT IN INSTRUMENT CLUSTER: B7F6E3 - HUD: Fault in the communication (HUD not answering) in instrument cluster fault.
B621817
FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank.
B640118
TEMPERATURE REGULATION OF AUTOMATIC CLIMATE CONTROL SYSTEM IS NOT ACCEPTABLE: Air distribution and/or temperature regulation variation exceeds design parameters.
B660418
DURING PARKING MANEUVERING ASSISTANT OPERATION, DRIVER GEAR INPUT IS IGNORED: Sporadically, during a Parking Maneuvering Assistant or Parking Assistant operation the gear change requested (R to D or D to R) by the driver is ignored.
B661317
SURROUND VIEW CAMERA DISPLAYS INCORRECT VEHICLE MODEL: After programming the vehicle, the incorrect vehicle model is displayed in the CID (Central Information Display) when surround view camera function is active.
B840318
TOUCH COMMAND: SEAT CONTROL FUNCTION MISSING AFTER PROGRAMMING: The seat adjustment function for front passenger and rear seats is missing from the BMW Touch Command.
B841117
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
B540417
CREAKING OR RATTLING NOISE FROM SUNROOF AREA: Creaking and/or rattling noise from the vicinity of the sunroof, especially when driving on uneven road surface.
B611316
KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Ð ÒCharging electronics: Charging mode interruptedÓ is found stored in the KLE (Convenience Charging Electronics) module.
B650318
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
B662417
REMOTE CONTROL PARKING SPORADICALLY DEACTIVATES: During operation of (when using) the Remote Control Parking (RCP) function, it can sporadically, autonomously shut down.
B840314
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
B122717
ERRONEOUS INTERNAL FAULT 10501D IS STORED IN THE DME: The following fault is erroneously store in the Digital Motor Electronics (DME).
B123017
SERVICE ACTION: PROGRAM CONTROL UNITS (EME): Due to the EME software error, OBD diagnostics may not detect emission relevant fault codes stored in the IHKA (heating & A/C) control module
B661717
MISSING DISPLAY OF SURROUND VIEW CAMERA: Central Information Display (CID) sporadically does not display Surround View Camera image.
B662517
DISPLAY KEY NOT DETECTED IN VEHICLE: After display key remains motionless in the vehicle (or in the trunk) for more than two minutes, it is no longer detected.
B3106170621
Please return all part(s) to your facing Regional Distribution Center (RDC). Submit for return using a YR26 damage claim with order reason BM2. A valid BMW delivery and delivery item number must be entered, and TEC73 must appear in the text of your TEC claim.
SIM010917
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
SIM120517
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks for
SISIB011317
Shipping specific non-deployed vehicle safety devices to lighting resources, LLC
B110617
SERVICE ACTION: N63R ENGINE - REPLACE ENGINE OIL AND FILTER. Premature engine wear may occur if an interim engine oil service is not performed before the first engine oil service is recommended or due.
B110917
SERVICE ACTION: N63R ENGINE - REPLACE THE WASTEGATE ACTUATORS AND PROGRAM THE VEHICLE. An internal manufacturing defect in the electric wastegate actuator can lead to a reduction in the engine power, engine malfunction warning illuminated and various faults stored the DME for wastegate operation.
B160217
RATTLING NOISE FROM LUGGAGE COMPARTMENT. Rattling noise is noticed coming from the area of the luggage compartment. Fuel line is vibrating and coming into contact with the fuel tank.
B170217
CHECK CONTROL (CC) MESSAGE:"COOLANT LEVEL TOO LOW!" IS DISPLAYED. CC message: "Coolant level too low!" appears in the display. The cooling system wasn't efficiently bled during the factory fill.
B612117
HAZARD WARNING SWITCH FLICKERS AFTER ENGINE START. Hazard warning switch flickers after engine start. Faulty communication between hazard warning switch and Body Domain Controller (BDC).
B630317
Vehicle front side panel, left or right, has been impacted ? Vehicle has water or condensation in a headlight External forces applied to the front side panel may cause damage to headlights that may not be readily apparent. As a result of pressure by the centering hooks, in contact with the side of the headlight housing, the housing may be cracked, allowing water to leak into the headlight.
B651312
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
B120217
?ALPINA B7: DME FAULT 102001 - AIR MASS: TOO HIGH IS STORED . Fault is stored in the DME. 102001 - Air mass: too high The Service Engine Soon (MIL) light may be illuminated, however in most cases only the fault is stored. This fault may be difficult to reproduce, but is more likely to occur if driving with a light load followed by extended (off throttle) coasting. DME software diagnostic sensitivity.
B122716
? DIAGNOSING NON FUNCTIONING "eDRIVE" This Service Information bulletin supersedes SI B12 27 16 dated November 2016. The customer complains that the vehicle will not go into "eDrive", and in some cases "eDrive" is greyed-out in the control display (CID) and is not selectable. Also, there are no pertinent electric drivetrain fault codes that assist with diagnosis. Possible 12 volt battery failure, Intelligent Battery Sensor (IBS) failure or MSA deactivation.
B240117
?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission (AT) switches into emergency mode and operates only in first gear, Manual shifting (+/-) in Sport Program (using both gear selector and/or shift paddles) is not possible. 44E257 - "N6 speed sensor: Direction of rotation invalid" is stored in transmission control module Transmission Control Unit (GKEG3HY) software
B340116
?DYNAMIC STABILITY CONTROL (DSC) WARNING LAMP, LIGHTS UP This Service Information bulletin supersedes SI 34 01 16 dated October 2016 . Various "DSC warning lamps lights up in the instrument cluster, including the display: "Suspension control system failed". DSC control unit.
B370217
?THE VERTICAL DYNAMICS PLATFORM (VDP) ERRONEOUSLY DISPLAYS NOTICE OF FAULT . The VDP displays notices of detected faults, but has no fault in the error memory. Example Check Control Messages: 00010 Running gear, further drive possible 00012 Curve behavior restricted 00180 Driving comfort restricted Software error in the VDP.
B510217
?NOISES WHEN OPENING/CLOSING DOOR . While opening or closing the door, a creaking noise is emitted from the door. Friction between trim panel and the door where they make contact.
B520816
FRONT SEAT ADJUSTMENT, WRONG DISPLAY/ERROR RECOGNITION (FAULTY DETECTION) IN CID. The seat adjustment is erroneously displayed in the Central Information Display (CID) even though no adjustment was made at the seat switch. Front seat adjustment switch
B521015
THE FRONT SEAT VENTILATION FAN MAKES A GRINDING NOISE This Service Information bulletin supersedes SI B52 10 15 dated February 2016.. A grinding noise can be heard from the front ventilation seat, often when going around corners. The fan scrapes against the grille cover Pad foam particles are collected inside the fan causing a noise The Velcro fastener under the seat cover is displaced and hits the fan
B621516
IMPLAUSIBLE RANGE DISPLAY: INSTRUMENT CLUSTER. Range displayed in the Instrument Cluster is implausible (high or low) and is therefore also displayed incorrectly on the Central Information Display (CID) and the display key. Incorrect instrument cluster software.
B662316
DRIVER ASSISTANCE SYSTEMS FAILURE. Driver Assistance systems failure indicated by CC Message concerning: Camera-based assistance failure Cruise control failure Lack of calibration software for touch control device
B662516
SERVICE ACTION: REPLACE THE ACTIVE CRUISE CONTROL (ACC) SENSOR. Faulty ACC sensor
B660616
? Error Patterns with BMW Display Key This Service Information bulletin supersedes SI B66 06 16 dated April 2016. One or more of the following error patterns occurred while using the BMW display key; these error patterns only occur with the BMW display key: Comfort Access does not work while opening and closing. The BMW display key cannot be charged (USB cable or wirelessly). The BMW display key screen is locked and cannot display vehicle information. The BMW display key displays the Remote Control Parking (RCP) function even though the vehicle is not equipped with option SA 05DV "Remote Control Parking" Sporadically, the engine will not start with BMW display key and one of the following CCM "Check Control messages" is displayed: · Remote control, remote control not present or faulty. · Not possible to start engine. · Hold the remote near the steering column and then press the START-STOP button. see "Owner's Handbook". NOTE: The BMW display key continues to be able to lock/unlock the vehicle with the buttons, and/or the engine started, by emergency detection procedure (placing the BMW display key on the marked area of the steering column). Data lost during the communication between the BMW display key and FBD receiver
B270116
SERVICE ACTION: REPLACE THE DUST BOOT ON THE TRANSFER CASE. The dust boot (gaiter) for the front drive shaft at the transfer case may allow debris to enter the joint for the front driveshaft at the transfer case. The material of the dust boot may tear.
B320816
STEERING WHEEL HEATER OUTPUT TOO LOW. Steering wheel heater does not get warm in vehicles with Driving Assistant Plus. Ineffective steering wheel electronics control module.
B340616
DSC "WHEEL SPEED SENSOR" FAULT CODES AND MALFUNCTION INDICATOR LAMP- DIAGNOSTIC. 1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel speed sensor - rear right - drive off recognition faulty. 2. Next ignition ON (after above codes stored). a) DME fault can occur:1F054D - drive, safety function: Drive power output reduced, DSC signals implausible and b) Malfunction Indicator Lamp (MIL) may light up. Faulty drive off recognition due to: a towing operation with a raised axle operation of the vehicle on the vehicle hoist operation of the vehicle on the roller test stand DSC diagnosis recognizes implausible wheel speeds, so no control is possible. DME fault is entered on safety grounds since the DSC fault still exists after a terminal change and may only be removed while driving.
B360116
ROBUSTNESS MEASURE: LOW PROFILE TIRES. Low profile tires have a higher likelihood of failure from road surface and debris impacts. Distance from wheel to tire is shorter than standard profile tires.
B512216
SUNROOF REOPENS WHEN CLOSING FROM TILT POSITION. Sunroof reopens when initiating automatic close from tilt position (momentary push) even though track is free of obstruction. Sunroof can be closed by initiating closing without anti-trap protection (push and hold after anti-trap reversal). Anti-trap threshold value too sensitive in FZD (Roof Functions Center) software.
B611616
FZD MODULE PROGRAMMING ERROR. During vehicle programming (vehicles with integration level 16-03-502 or below), the Roof Function Center module (FZD) programming aborts. Software error in the FZD.
B620916
INSTRUMENT CLUSTER CLOCK LOSES TIME This Service Information bulletin supersedes SI B62 09 16 dated May 2016.. The time displayed in the KOMBI (instrument cluster) may lose a few minutes each week Internal KOMBI calculation error.
B641116
Temperature of air from vents is opposite of the selection.. Temperature of air (heat vs. cool) from air conditioning system is opposite of the selection. Air temperature matches selection after sleep mode or vehicle restart. All fault codes below will be present in IHKA control unit: 801120 - Motor air distribution rear right: initialization error 801122 - Motor air mix left or air mix: internal error 801126 - Motor air mix right: initialization error 801129 - Motor air mix rear left or air mix rear: initialization error 80112C - Motor air mix rear right: initialization error 801138 - Motor indirect ventilation: initialization error 80110E - Motor ventilation right: initialization error 801105 - Motor circulation: initialization error 801117 - Motor footwell left: initialization error 801114 - Motor layering right: initialization error 801102 - Motor fresh air or fresh air/circulation: initialization error 80110A - Motor ventilation left or ventilation/footwell: internal error 80111A - Motor footwell right: initialization error 801111 - Motor layering left or layering: initialization error 801108 - Motor defrost: initialization error 80111D - Motor air distribution rear left or air distribution rear: initialization error Improper positioning of air distribution flaps in HVAC system.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.