Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B641224
Service Bulletin/Repair Instructions
1. Use of aftermarket accessory hang-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage and/or issues caused by outside influences are not covered under the BMW limited warranties. Originally, the air vent slats were only repairable by replacing the entire front center dash vent assembly; which in some applications, also included the IHKA control module.
B170324
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective April 15, 2024) on certain Model Year 2018 - 2023 BMW vehicles that were produced between November 7, 2017, and September 9, 2022.
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B360121
Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B610524
Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B320223
Service Bulletin/Repair Instructions
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
B340714
Service Bulletin/Repair Instructions
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material-
B090221
Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B630321
Service Bulletin/Repair Instructions
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640821
Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
B840323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023.
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B651523
Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B320420
Service Bulletin/Repair Instructions
A groaning type noise is heard during the height adjustment.
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B620223
Service Bulletin/Repair Instructions
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B122519
Service Bulletin/Repair Instructions
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
B240222
Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle.
B612922
Service Bulletin/Repair Instructions
The saved steering column positions, vertical and horizontal, are not stored long term.
B613322
Service Bulletin/Repair Instructions
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed.
B652422
Service Bulletin/Repair Instructions
Visible white spots on the edge of the central information display (CID) from being touched with a finger.
B651622
Service Bulletin/Repair Instructions
The Sirius(r) Satellite Radio is inoperative.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B170222
Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166).
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB410422
Service Bulletin/Repair Instructions
After driving through standing or puddling water that exceeds these vehicles' ground clearance, water ingress is possible into the rear side door sill areas as shown and noted below. Water ingress: 1. Through the rear support lifting platforms. 2. This water could then pass through the leaking molding. 3. With the water collecting and remaining in the forward enclosed area.
SIB650922
Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB611322
Service Bulletin/Repair Instructions
A limited amount of Model Year 2022/2023 (MY22/23) vehicles were produced with non-functional smart opener control units. The Smart Opener is part of the Comfort Access feature, enabling to open the trunk lid or tailgate using the foot kicking motion beneath the rear bumper.
SIB640821
Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SIB662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB011421
Service Bulletin/Repair Instructions
BMW of North America, LLC (BMW NA) is administrating a Special Tire-Specific Support Program for irregular uneven inner shoulder tire wear for the above 8 Series model vehicles which are operated with the factory installed original equipment optional 20-inch wheels with Michelin Pilot Sport 3 (PS3 RFT) tires (shown) as described in this bulletin for the first 4 years (48 months) without a mileage limit, starting from the vehicle's original in-service date. This tire-specific program is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies to repair claim submissions under the standard BMW coverage and programs. Checking and adjusting the vehicle's wheel alignment and/or tire replacements for any other reason are also excluded from this Special Tire-Specific Support Program.
SIB090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
SIB660820
Service Bulletin/Repair Instructions
The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
B110621
Service Bulletin/Repair Instructions
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
B330120
Service Bulletin/Repair Instructions
There is a shudder or jerking feeling coming from the rear of the vehicle at low speeds and low engine loads while turning. Incorrect actuating pressure in the M-differential clutch plates.
B610121
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B540122
Service Bulletin/Repair Instructions
When locking the vehicle using the remote, the rear roof sunblind closes. It will re-open when unlocking the vehicle.
B661519
Service Bulletin/Repair Instructions
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.