Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B011724
Warranty Program/Extension
The Fuel Injector Condition-Specific Repair Coverage Program applies to qualifying repairs for the required replacement of one or more the fuel injectors which were determined to have failed due to a buildup of external corrosion in the engine’s center fuel injector bore area that resulted after this location was periodically contaminated by engine coolant residue over time. This special program’s coverage is 15 years / 150,000 miles as determined from the vehicle's original in-service / first delivery date.
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B340714
Service Bulletin/Repair Instructions
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material-
B320223
Service Bulletin/Repair Instructions
?Unusual noises occur only when operating the steering column in the axial direction.
B090221
Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B120323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5 mm.
B320420
Service Bulletin/Repair Instructions
A groaning type noise is heard during the height adjustment.
B630321
Service Bulletin/Repair Instructions
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640821
Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
B840323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023.
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B122519
Service Bulletin/Repair Instructions
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
B240222
Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle.
B612922
Service Bulletin/Repair Instructions
The saved steering column positions, vertical and horizontal, are not stored long term.
B613322
Service Bulletin/Repair Instructions
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed.
B652422
Service Bulletin/Repair Instructions
Visible white spots on the edge of the central information display (CID) from being touched with a finger.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB330120
Service Bulletin/Repair Instructions
There is a shudder or jerking feeling coming from the rear of the vehicle at low speeds and low engine loads while turning.
SIB612219
Service Bulletin/Repair Instructions
When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote control/display key is inside the vehicle.
SIB640821
Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SIB662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB011421
Service Bulletin/Repair Instructions
BMW of North America, LLC (BMW NA) is administrating a Special Tire-Specific Support Program for irregular uneven inner shoulder tire wear for the above 8 Series model vehicles which are operated with the factory installed original equipment optional 20-inch wheels with Michelin Pilot Sport 3 (PS3 RFT) tires (shown) as described in this bulletin for the first 4 years (48 months) without a mileage limit, starting from the vehicle's original in-service date. This tire-specific program is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies to repair claim submissions under the standard BMW coverage and programs. Checking and adjusting the vehicle's wheel alignment and/or tire replacements for any other reason are also excluded from this Special Tire-Specific Support Program.
SIB090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B110621
Service Bulletin/Repair Instructions
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
B330120
Service Bulletin/Repair Instructions
There is a shudder or jerking feeling coming from the rear of the vehicle at low speeds and low engine loads while turning. Incorrect actuating pressure in the M-differential clutch plates.
B610121
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B661519
Service Bulletin/Repair Instructions
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
Service Bulletin/Repair Instructions
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B612219
Service Bulletin/Repair Instructions
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B840621
Service Bulletin/Repair Instructions
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
Service Bulletin/Repair Instructions
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
Service Bulletin/Repair Instructions
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B011421
Service Bulletin/Repair Instructions
BMW of North America, LLC (BMW NA) is administering a Special Tire-specific Support Program for irregular uneven inner shoulder tire wear.
B090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B611621
Service Bulletin/Repair Instructions
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B650919
Service Bulletin/Repair Instructions
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B610721
Service Bulletin/Repair Instructions
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651721
Service Bulletin/Repair Instructions
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
B662919
Service Bulletin/Repair Instructions
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 04 21
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
SIB 61 09 21
Service Bulletin/Repair Instructions
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SIB 62 03 21
Service Bulletin/Repair Instructions
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB340721
Service Bulletin/Repair Instructions
When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.
B110120
Service Bulletin/Repair Instructions
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
B610421
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
B651121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B110321
Service Bulletin/Repair Instructions
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B650721
Service Bulletin/Repair Instructions
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
Service Bulletin/Repair Instructions
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B340521
Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B360121
Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B090120
Service Bulletin/Repair Instructions
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B650121
Service Bulletin/Repair Instructions
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B611120
Service Bulletin/Repair Instructions
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B620320
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
Service Bulletin/Repair Instructions
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B661820
Service Bulletin/Repair Instructions
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B512720
Service Bulletin/Repair Instructions
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
B513218
Service Bulletin/Repair Instructions
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
B611319
Service Bulletin/Repair Instructions
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B661520
Service Bulletin/Repair Instructions
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
B661720
Service Bulletin/Repair Instructions
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B520720
Service Bulletin/Repair Instructions
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
B520820
Service Bulletin/Repair Instructions
CC MESSAGE "FAILURE OF HEAD RESTRAINT ADJUSTMENT ON PASSENGER'S SIDE": Customer states he/she has received a sporadic Check Control message (CCM) "Failure of head restraint adjustment on passenger's side". This is CCM ID-2184. This message appears when the customer folds down the front passenger seat and drives off. The front passenger seat is unoccupied. The CCM (ID-2184)- Appears after 60 seconds States that the head restraint is faulty and that the customer could injure themselves Recommends visiting a workshop Software in the seat module.
B320320
Service Bulletin/Repair Instructions
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
B511219
Service Bulletin/Repair Instructions
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B090220
Service Bulletin/Repair Instructions
REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves.
B651520
Service Bulletin/Repair Instructions
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
B661919
Service Bulletin/Repair Instructions
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B620119
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B651220
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
B170420
Service Bulletin/Repair Instructions
COOLANT LEVEL CHECK AND TOP-OFF AT SECOND OIL SERVICE: A new, additional coolant level check task is now linked to the second engine oil service (Service Counter 2 only). The scope of maintenance work will display in ISPA Next that applies to the high-temperature circuit. This new coolant check only pertains to the above listed models with gasoline engines. During the normal operation of the vehicle, there is a certain amount of coolant absorption by the various components/gaskets/seals contained within the coolant systems. Over time, the coolant absorption can cause the coolant level to fall below the maximum fill level in the reservoir. In some cases, the level may even fall low enough to cause the high-temperature circuit low coolant level warning light to illuminate, along with displaying the corresponding Check Control message.
B270220
Service Bulletin/Repair Instructions
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
B660920
Service Bulletin/Repair Instructions
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
B661120
Service Bulletin/Repair Instructions
REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
B611420
Service Bulletin/Repair Instructions
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
B650520
Service Bulletin/Repair Instructions
FAULT 930C1E IS FOUND IN THE ACSM: Vehicle comes into the workshop with the following illuminated: Check Engine Light DSC warning lamp Air bag warning lamps During diagnosis the following fault code is found stored in the ASCM (Advanced Crash Safety Module): 930C1E internal ECU error If the fault is cleared it returns immediately. The root cause is under investigation.
B650820
Service Bulletin/Repair Instructions
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B660320
Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
B661020
Service Bulletin/Repair Instructions
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.
B661418
Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning. It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.
B663119
Service Bulletin/Repair Instructions
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B720120
Service Bulletin/Repair Instructions
JINGLING NOISE HEARD FROM PASSENGER B-PILLAR WHEN DRIVING ON ROUGH ROADS. A "jingling" noise can be heard coming from the area of the passenger B-pillar when driving on rough roads. On uneven road surfaces the passenger safety belt (aka "seat belt") inertia reel can be vibrated in its natural frequency range causing the jingling noise.
B111219
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
B120419
Service Bulletin/Repair Instructions
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.
B660120
Service Bulletin/Repair Instructions
ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.
B662017
Service Bulletin/Repair Instructions
DISPLAY KEY IS NON-FUNCTIONAL: This Service Information Bulletin (Revision 3) replaces SI B66 20 17 dated October 2019. The display key is non-functional. Display Key cannot be charged or switched on. An incorrect vehicle model appears on the key display. Possible defective display key battery or display key.
B330319
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECKING THE THRUST WASHER AND THE REAR AXLE ANTI-ROLL BAR. On vehicles with an incorrect setting of the thrust washer contact between the thrust washer and the sway bar may occur over time. This can lead to corrosion and breakage of the anti-roll bar. Installation error of the right side rear axle thrust washer during manufacturing.
B620919
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
B621019
Service Bulletin/Repair Instructions
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
B111419
Service Bulletin/Repair Instructions
Delivery Stop on certain Model Year 2019 and 2020 BMW vehicles that were produced between July 20 2018 and November 2 2019. There is a possibility of contamination in the engine.
B122819
Service Bulletin/Repair Instructions
THE MIL MAY BE ILLUMINATED BY ERRONEOUS VALVETRONIC FAULTS. One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and-or an illuminated malfunction indicator lamp (MIL).
B513719
Service Bulletin/Repair Instructions
DELIVERY STOP: CENTER CONSOLE COVER. BMW of North America LLC has issued a Delivery Stop (effective October 25 2019) on a small number of Model Year 2020 BMW vehicles that were produced between July 25 2019 and October 15 2019. A center console trim panel with integrated cupholder bin cover was installed which does not match the surrounding interior trim. There is no influence on the cupholder cover's functionality. The wrong trim panel was installed during vehicle production.
B651019
Service Bulletin/Repair Instructions
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
B652219
Service Bulletin/Repair Instructions
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
B662019
Service Bulletin/Repair Instructions
SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
B611919
Service Bulletin/Repair Instructions
WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
B540919
Service Bulletin/Repair Instructions
RUBBER BUMPER PAD PULLS OFF OF CONVERTIBLE TOP LATCH: Rubber bumper pads (circled) are normally attached to the latch on the convertible top.
B651719
Service Bulletin/Repair Instructions
HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
B661419
Service Bulletin/Repair Instructions
DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.
B662219
Service Bulletin/Repair Instructions
KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
B841219
Service Bulletin/Repair Instructions
BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
B841319
Service Bulletin/Repair Instructions
CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
B640719
Service Bulletin/Repair Instructions
NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Software error in the automatic air conditioning control unit (IHKA).
B640819
Service Bulletin/Repair Instructions
STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING. Activation of stationary ventilation is not possible after parking the vehicle.
B661619
Service Bulletin/Repair Instructions
LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.
B840819
Service Bulletin/Repair Instructions
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
B123018
Service Bulletin/Repair Instructions
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
B410319
Service Bulletin/Repair Instructions
Streaks/blisters in the carbon fiber roof after removal of the Bodyguard film: Streaks or blisters are present (circled) in the carbon fiber roof.
B620819
Service Bulletin/Repair Instructions
CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.
B122119
Service Bulletin/Repair Instructions
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
B540907
Service Bulletin/Repair Instructions
RETRACTABLE HARDTOP STATUS REQUEST SUPPLEMENT. This Service Information bulletin replaces SI B54 09 07 dated September 2018.
B610919
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
B630619
Service Bulletin/Repair Instructions
Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
B000719
Service Bulletin/Repair Instructions
DIGITAL (NFC) KEY CARD - RETROFIT PROGRAM. These early production vehicles are now eligible to be retrofitted one time with one (1) Digital (NFC) Key Card free-of-charge.
B340419
Service Bulletin/Repair Instructions
IB BRAKE-BY-WIRE SYSTEM - PREFLIGHT CHECK. When starting a vehicle or driving off customers may complain of "no brake assist" or "hard brake pedal". Additionally some brake warning lights may illuminate in the instrument cluster (aka Kombi).
B340519
Service Bulletin/Repair Instructions
NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 480705 / 480706. When starting the vehicle. The red brake warning light lights up in the instrument cluster. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. The red warning lamp disappears after engine restart and braking force assistance is available again.
B340619
Service Bulletin/Repair Instructions
NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 4808B4. When starting the vehicle with Electric Park Brake (EPB) engaged. The brake pedal is hard. The red brake warning light in the instrument cluster lights up. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. After starting the engine again the warning light is no longer active and the braking force assistance is available again.
B661819
Service Bulletin/Repair Instructions
BMW DIGITAL KEY CARD IS NOT DETECTED. BMW Digital Key card is not recognized or does not work.
B840119
Service Bulletin/Repair Instructions
APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY This Service Information bulletin replaces SI B84 01 19 dated March 2019.
B840311
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
B840419
Service Bulletin/Repair Instructions
WIRELESS CHARGER (WCA); IDRIVE CONTROLLER; AMBIENT LIGHTING: STOPPED WORKING. The wireless charger access (WCA) iDrive controller and ambient lights stopped working.
B170119
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECK COOLANT LEVEL. The filling procedure at the factory could have set the engine coolant level in the expansion tank to below the minimum level.
B610519
Service Bulletin/Repair Instructions
SERVICE ACTION: TRUNK LID WIRING GROMMET. Water could potentially enter the luggage compartment through the trunk lid wiring grommets. The grommets of the trunk lid wiring harness may not be sealed correctly and could loosen on the body side.
B620219
Service Bulletin/Repair Instructions
INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).
B620319
Service Bulletin/Repair Instructions
DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.
B660119
Service Bulletin/Repair Instructions
This Service Information bulletin replaces SI B66 01 19 dated April 2019.
B661219
Service Bulletin/Repair Instructions
LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Software error in the Body Domain Controller (BDC) control unit.
B840319
Service Bulletin/Repair Instructions
ConnectedDrive: REMOTE 3D NOT WORKING.
B660619
Service Bulletin/Repair Instructions
DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE. INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera).
B660919
Service Bulletin/Repair Instructions
CONTACTLESS TAILGATE OPENING DOES NOT WORK WITH DISPLAY KEY. Contactless opening and closing of the tailgate no longer works when the display of the display key is active or switched on Software error in BDC (Body Domain Controller).
B661019
Service Bulletin/Repair Instructions
COMFORT GO NOT POSSIBLE. If the radio operated key (ID transmitter/display key) is located in the glove box compartment Comfort Go (engine start) is not possible.
B661119
Service Bulletin/Repair Instructions
NIGHT VISION 3: INTERNAL SOFTWARE ERROR FAULT. During vehicle diagnosis of an unrelated issue the following erroneous fault may be stored in the Night Vision 3 control unit.
B650419
Service Bulletin/Repair Instructions
SPANISH OR FRENCH TEXT IS DISPLAYED WITHOUT SPACES. In the selectable Spanish or French languages.
B650619
Service Bulletin/Repair Instructions
SOUND OUTPUT FAILS COMPLETELY AFTER PROGRAMMING. After programming the vehicle to Integration level (I-level) 18-07-5xx or 18-11-5xx.
B651118
Service Bulletin/Repair Instructions
FM RADIO STATIC HEARD BETWEEN 88 TO 97 MHZ.
B661918
Service Bulletin/Repair Instructions
FAULT CODE 804417 CAUSED BY THE REMOTE KEY. When a short test is performed as part of a workshop visit for an unrelated situation.
B340918
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAMMING OF THE DYNAMIC STABILITY CONTROL UNIT (DSC). The malfunction indicator light (MIL) in the instrument cluster
B510119
Service Bulletin/Repair Instructions
WHINING NOISE WHEN OPENING AND CLOSING THE TRUNK. When opening or closing the trunk; there may be a whining noise present from the area of the trunk lift support.
B540718
Service Bulletin/Repair Instructions
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE. The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. A software error in the Roof Function Center (FZD).
B640119
Service Bulletin/Repair Instructions
DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION. Customer request for deactivation of the automatic air recirculation function.
B660319
Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGE BMW DIGITAL KEY. After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display.
B660419
Service Bulletin/Repair Instructions
INTERRUPTION OF AUTOMATED PARK ASSIST. Park Distance Control (PDC) distance tiles are displayed in the Central Information Display (CID); despite no actual obstacles being in close proximity to the vehicle.