Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B650414
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
B111614
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
B011321
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
B340414
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B651320
COLLECTION OF DRIVER'S AND PASSENGER'S SIDE AIR BAGS: BMW intends to perform evaluations and analyses on these side air bags.
B340515
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
B310112
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
B650709
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B340517
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
B513016
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
B652214
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B010518
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on.
B341019
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty dynamic driving styles. As a side effect of the highest possible brake performance customers are likely to hear noises due to the extremely resilient materials.
B651519
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
B012118
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
B110119
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
B110919
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
B160419
NEW REPLACEMENT FUEL TANK INTERNAL FUEL LINE CONNECTION. INFORMATION WARRANTY INFORMATION Not applicable. This Service Information bulletin provides technical and repair procedure-related information.
B340714
Carbon Ceramic Brake Noise. INFORMATION "M" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. "M" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under "M carbon ceramic brake." WARRANTY INFORMATION Not applicable.
B111117
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
B110115
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
B841117
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
B650915
NBT Head Unit High (HU-H) Resets Intermittently or Permanently
B660814
Side View Camera Does Not Display Picture.
B661017
BUZZING NOISE HEARD COMING FROM STEERING WHEEL. While driving at highway speeds, on uneven road surfaces, a buzzing noise is heard coming from the steering wheel. The Lane Departure Warning (LDW) vibration system
B520417
BACKREST NOISES WHEN UNDER LOAD. Pop noise coming from seat backrest when pressure exerted toward rear or while pulling away from a stop. Friction between top right rivet holding lordosis (back Lumbar support) valve block and backrest cushion spring.
B110815
N63 and S63 Engine: Valve Seal Replacement This Service Information bulletin replaces SI B11 08 15 June May 2017 What's New: Diagnostic tips updated. Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption Spark plugs fouled with engine oil and excessive engine oil consumption Excessive engine oil consumption Vehicles with less than 40,000 miles should not be considered for valve seal replacement. All Vehicles: A complete oil consumption test, as described inSI B11 03 13, must be performed first, before replacing the valve seals. Do not remove the intake manifolds to clean the intake valve carbon.
B840214
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B110117
N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT. This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
B130315
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
B650717
LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
B840311
?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
B840316
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
B840816
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
B111115
?SERVICE ACTION: REPLACE THE THERMOSTAT What's New: ? Part number and quantity of coolant has been updated. Refer to the Warranty section for details. . The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
B111216
?SERVICE ACTION: SERVICE ACTION: N63T ENGINE CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES What's New: ? Defect Code format updated ? Consequential Additional Repair(s) statement added ? Overlapping Labor Procedure statement added . The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM rubber material. The FPM rubber material is engine heat resistant. Or The plastic coggurated hoses are not fitted with the self-locking spacers. The self-locking spacers maintain an air gap between the hoses and the hot engine components.
B650616
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
B070314
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
B340516
CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. CBS shows 3,107 miles or slightly higher for the next brake service displayed via Key Reader, or vehicle's Control Display (in Vehicle Info/Status/Service required/Brake pads) CAUSE CBS calculates the remaining brake pad wear based on brake pressure, speed, vehicle specific parameters (i.e. NAO pads), brake temperature as well as cumulative brake application time. Due to variation of these parameters and outside environmental influences, this calculation can deviate from the real brake pad wear. Starting from the above-mentioned production dates of the vehicles indicated, the CBS brake pad wear calculation has been changed, and is now based only on the brake pad wear sensor. Important Note: To avoid a too-slow wear prediction, the CBS brake model will estimate the need for repairs, in some cases, rather early. Calculation will level at 3,107 miles and stay at this value until the CBS brake pad wear sensor is triggered. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/36...11/8/2016 Page 2 of 2 After the sensor is triggered, the CBS mileage will count down indicating to the customer that the brake repairs will be due.
B662116
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted visibility- weather conditions or parked vehicles Missing lamps on target vehicle Non-standard vehicle exterior surfaces Insufficient ambient lighting Abrupt motion of target vehicle.
B661616
BUZZING NOISE HEARD COMING FROM STEERING WHEEL. While driving at highway speeds, on older (worn) road surfaces, a buzzing noise is heard coming from the steering wheel. The Lane Departure Warning (LDW) vibration system
B011016
N55 PRESSURE SWITCH - LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, BMW of North America, LLC ("BMW NA") is extending the limited warranty for the pressure switch, leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a phased release.
B330416
Delivery Stop: Replace Rear Differential.
B120516
N55 - ENGINE MALFUNCTION WARNING DUE TO VAPOR FORMING IN THE FUEL SYSTEM This Service Information bulletin supersedes SI B12 05 16 dated April 2016. The Engine "Drivetrain Malfunction" Check Control warning is displayed and the Service Engine Soon (MIL) Lamp may also be on. In areas where winterized fuel is used, this situation may occur after prolonged periods of engine idling or "stop and go" driving. Additional symptoms that may be present: rough running poor engine performance difficulty in starting the engine. Either or both of the following fault codes can be stored in the DME. 11A002 - Fuel high pressure, plausibility: Pressure too low 11AC02 - Fuel high pressure, plausibility, cold start: Pressure too low In addition any of the following faults may also be stored: 119404 - Rail pressure sensor, signal: Permanently stuck 118001 - Mixture control: mixture too lean 118401 - Mixture control: mixture too lean; large deviation Vapor formation in the fuel system from fuel quality characteristics of certain winter fuel blends along with high engine compartment temperatures.
B320616
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.
B620715
Instrument Cluster display is partially blank. The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.
B130215
?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail.
B613014
BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is "applicable" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months.
B110614
This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying "time-based" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see "Warranty Inf 10152301 20181217 B110614 20150401 Service Bulletin/Repair Instructions BMW ACTIVE HYBRID 7 2012 EQUIPMENT This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf
B660115
Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear is selected, the default view will be the rear camera. The surround/top camera view has been removed from the last user mode function. This is to meet the upcoming (new) federal regulations regarding rear view cameras. Note: The surround/top camera view is available, but the driver must manually switch the camera view using the iDrive controller.
B840514
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation.
111614
This Service Information bulletin and attachment supersedes SI B11 16 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard.
123914
SUBJECT N55: Engine Briefly Shudders or Runs Erratically After Cold Start. Under certain cold starting conditions, the engine may shudder or run a bit erratically for the first few moments when starting off. This can be felt at an engine speed of approximately 1,500 rpm. No relevant faults are stored in the DME memory. DME software calibration
340714
SUBJECT Carbon Ceramic Brake Noise. INFORMATION "M" vehicles are designed for high-performance, spirited driving. To accommodate this type of driving profile, a braking system which exceeds the standards for handling heavy brake forces, extreme temperatures, and excellent stopping power at high speeds is required. "M" vehicles can be ordered with the optional ultra high-performance braking system, featuring perforated carbon ceramic brake discs designed for circumstances similar to those encountered on racetracks. The carbon ceramic brakes were designed to improve braking efficiency, and dramatically increase braking performance along with a significant reduction in weight. When developing the carbon ceramic brake system, the main focus was on braking performance for the sporty-minded driver, while accepting the comfort limitations of functional noises at slower speeds and when coming to a stop. Please inform the customer that the carbon ceramic brake system's functional noises (squealing/honking), are a known characteristic for this type of material, and are only a small trade-off for the improved braking performance. These functional noises have no effect on the performance, operational reliability and durability of the brakes. Part replacement will not provide a remedy for the noise; this is a known characteristic of the high-performance brake system. More information on the performance and operation of these brakes can be found in the Owner's Manual under "M carbon ceramic brake." WARRANTY INFORMATION Not applicable.
651009
This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
840115
MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received.
110614
INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The procedure described in this bulletin should be completed in conjunction with performing SI B11 16 14, N63 Engine: Check the Timing Chain. Perform all recommended, due or qualifying "time-based" maintenance service tasks as directed by the Key Reader/ISPA Light application. Note: The procedure in SI B11 16 14 includes an engine oil and filter change. When applicable, also perform the procedure described in SI B61 30 14, 12-Volt Battery Replacement under the BMW Maintenance Program together with performing the N63 Customer Care Package. After completing all necessary repairs, vehicle needs to be test driven for up to 30 minutes to assure the highest standard of performed repairs.
110713
The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: ? F01 and F02 with the N63T engine with I-Level F001-13-03-501 or higher ? F06, F07, F12 and F13 with the N63T engine with I-Level F001-13-03-501 or higher ? F10 with the N63T engine with I-Level F010-13-07-501 or higher ? F15 and F16 with all I-LevelsTest plan path: 1. Select "Service Function." 2. Select "Drive." 3. Select "Motor Electronics." 4. Select "Motor Oil."5. Select "Oil Level." 6. Select "Continue." 7. Follow the steps as directed in the test plan to complete the measurement. Always refer to ISTA/D for the recommended oil type and the amount required, using the VIN number of the vehicle. IMPORTANT: Do not perform this test plan on the following vehicles: ? Performing the test plan on any vehicle with the N63 engine will result in an inaccurate measurement. ? Performing this test plan on any vehicle with the N63T engine without the applicable I-Levels stated above will result in an inaccurate measurement. Do not perform this test plan when performing engine oil services. Fill the engine with the specification found in ISTA/D. WARRANTY INFORMATION Not applicable. [ Copyright (c)2014 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20361.1.B110713....1/2/2015
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Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated and, while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Vehicles with option 610 (Head-Up Display) are not affected. Follow the ISTA/D test plan for the applicable faults stored in the DME. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling.
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N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
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NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
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Diagnosis of Compound Brake System Complaints in M Vehicles. INFORMATION 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form. These surface hairline cracks are usually spread over the entire brake disc friction area, and have no negative influence on the durability or braking performance. The rotors should not be replaced only for their appearance reasons. When performing routine service on the brake system (pad replacement due to wear), the brake discs should be replaced if surface cracks are found to be greater than 13 mm, or if the brake disc thickness is below the minimum thickness. Always replace brake discs in pairs (per axle). Install new brake pads when replacing discs. By doing this, the service life of the friction pad surface is increased, and an even material loss is ensured. 2. Vibrations and/or steering wheel torsional vibrations during braking are caused by applying the brakes on discs with minimal to heavy corrosion. These vibrations are most noticeable when braking from high speeds with cold brake components (less than 212 degrees F), and will diminish with normal everyday operation. Parts replacement is not required. 3. After high brake loads, running noises can be heard when applying the brakes, and may also be heard to a limited extent after the brakes are released. (See the note in the Owner's Manual). These noises are reduced during normal everyday operation, due to further erosion of the brake pad friction lining. Visible surface cracks or craterlike recesses on the brake pad surface are caused by a minor difference in the material of the pad lining, which will decrease with further operation and should not be replaced due to their appearance.
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This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Initial quality reports show the customers are not certain how to open and close the fuel filler flap.
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Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13
652013
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
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. INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function Structure." 3. Select "01 Engine." 4. Select "Engine electronics MEVD." 5. Select "Misfire detection." 6. Follow the steps in the test plan and select "Basic check (start)" first. Do not select "Additional check" at this time. 7. If the result of the "Basic check" indentifies a fuel system component failure, replace the identified component. If the result of the "Basic check" test plan was inconclusive, go to step 7. After the component replacement, perform the "Basic check" portion of the test plan again to verify if the diagnosis was correct and the vehicle condition has been rectified.
320414
Engine: Fault Code 4823FC. Page 1 of 2 October 2014 Technical Service When starting the engine, the yellow EPS warning lamp may briefly light up. The power assist may also be reduced during this process. A brief undervoltage occurs in the EPS when starting the engine. The EPS recognizes this brief undervoltage and stores a fault code.
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Adaptive Headlight Malfunction. A headlight malfunction CC message is displayed for one or more of the following lights: -Daytime driving light -Turn indicator -Dipped headlight -Main beam The following fault codes in the FRM are stored: -800FC8 LIN bus, headlight driver module (TMS), left: communication fault -E58522 No message (status, exterior lights, front electronics 1, left, 0x1E0), receiver FRM, transmitter TMSL Software error in TMS 3 (headlight driver module AHL); a software I-level lower than 14-07-503 will cause the above situation to occur.
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LED Low Beam Flashes Briefly After Ignition Switched ON. 1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. One of the faults below is stored and currently present: 0xDA1411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC 0xD9D411 - Signal (status of exterior light operation, 0x1AE) invalid, transmitter FRM / FEM / BDC Faulty LED main light module (LHM2)
651313
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. z Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-H Note: If Fault Code E1C440 "Headunit Reset" is also stored in the HU-H, this Service Information is not effective! Follow relevant test plan using ISTA diagnosis. Software error in the HU-H
660814
Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
8403014
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
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Rattling Noise from Mid-range Speaker in Front Door Panel. The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. The inside door lock rod is making contact with the inside panel when the speakers are in use at certain volume and frequency levels.
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Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
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External Engine Oil Leaks and Repairs. During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.
610314
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: * 213901 - Power management: Reduction or shutdown of individual electrical consumer * 8040BD - Reset or deactivation of Terminal 30F * 8040B9 - De-activation of terminal 30B: Top start capability limit reached * 8020E8 - Reset or deactivation of terminal 30F * 800E89 - FRM: start capability limit reached with lights active during stationary mode * 93076B - Deactivation of terminal 30B: upper start capability limit reached * 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active * 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active * 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46°F, the charging system is switch to full charge. CAUSE * The check control message (ID 229) is caused by a heavily discharged battery. * The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). * In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. * Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. * The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shut
650214
Headunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
652113
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position. The vehicle is locked with one remote key and then enters sleep mode. The vehicle is then unlocked using one of the outside door handles with the second remote key. The outside door mirrors do not move to the correct position. The seats do move into the correct position. CAUSE Software error in driver's seat module
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Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller. CAUSE The KAFAS (camera-based driver support system) camera is affected by environmental conditions such as: * Direct sunlight (sunrise or sunset) * Rain * Fog * Dirt * Snow * Ice * High interior temperatures (may also cause a CCM to be displayed upon starting the vehicle) ?? Fault code 0x800AC0 - KAFAS camera switch off due to over temperature The pictures below show the direct sunlight causing the CCM: INFORMATION This is the current text in the Owner's Manual for the Front Collision Warning (FCW): The system may not be fully functional in the following situations: * In heavy fog, rain, sprayed with water or snowfall * In tight curves * If the driving stability control systems are limited or deactivated: for example, the DSC is off. * If the camera view field of the front windshield is dirty or covered. * Up to 10 seconds after the start of the engine, via the Start/Stop knob. Direct sunlight will be added as one of the causes for the FCW CCM.
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ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
840314
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
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Service Action: Replace Power Steering Pump Belt Pulley. The screw connection on the power steering pump belt pulley may slacken. This may lead to an audible squeaking and rattling at the pulley drive. AFFECTED VEHICLES This Service Action involves 5 Series 535d vehicles according to VIN selection. First check if a Service Action label with a code number 682 is already attached to the B-pillar. If a code number 682 has been punched out, the Campaign has already been performed and no further action is necessary. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
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Incorrect Remaining Service Life from CBS Data for Brake Pads. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.
620613
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
653009
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
130413
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME. Correct part numbers and applicable production dates: P/N 13 64 7 639 994 is for all vehicles produced from 7/2013 P/N 13 64 7 597 870 is for all vehicles produced from 1/2011 to 7/2013 P/N 13 53 7 568 607 is for all vehicles produced to 1/2011 It is good practice to verify that the part number being removed from the engine matches the new injector part number, until further notice. When the ETK data is corrected, a notification will be distributed.
640113
IHKA Operating Panel Buttons Are Peeling. INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the "Repair kit for button caps" when performing this repair. Replace ALL the buttons with those included in the kit. Note: Please do not use and claim the part number for the Repair kit, radio and A/C panel." To ensure the button cap kit with the correct symbols and labels is installed, perform a part number lookup in ETK by VIN. Labor operation code 64 11 326 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 64 11 769 instead."
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Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier
121513
N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME fault memory. CAUSE This is due to a programming error associated with ISTA/P 2.49 and lower. The error is corrected with ISTA/P 2.50.2 or higher.
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"Message" Option Is Missing After Programming. Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. However, the menu option "Message," used to retrieve or access messages, is no longer available in the iDrive menu. CAUSE Software error with ISTA/P 2.49.2 to 2.49.4 I-Level F001-13-03-503 to F001-13-03-505
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The Service Engine Soon Lamp On with Post Oxygen Sensor Faults Stored. The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory. BN2000 (E-Series) vehicles: * 2D22: Oxygen sensor downstream of catalytic converter, electric: open circuit BN2020 (F-Series) vehicles: * 12AB04: Oxygen sensor downstream of catalytic converter, electric: open circuit * 12AC04: Oxygen sensor downstream of catalytic converter 2, electric: open circuit These faults may occur sporadically after a long MSA engine stop. Unfavorable DME software diagnostics (fault is erroneous) This software error affects vehicles produced from 3/2013 to 6/2013, as well as older vehicles which have been programmed during service work to a current integration level of Xxxx-13-03-5xx.
310112
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
630513
FRM3 Will Not Communicate with ISTA. When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Light operation * CCM (Check Control Message) "Display failure" * Lighting INOP * Turn signal lights INOP * Break lights INOP * License plate light INOP * Courtesy lights INOP * Instrument cluster w/o light 2. Windows * One or both front windows INOP 3. LIN components https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15625.1.B630513... 8/29/2013 Page 2 of 2 * CCM "no blind spot detection" if equipped * Power mirrors INOP * Seat adjustment INOP 4. Hardware inputs * Door locks INOP * Gear shifts automatically to P * Gear shift lever cannot be moved out of P 5. Electrical steering column adjustment * ELSV (Electric Steering Column Adjustment) INOP CAUSE Various causes include the following: * Blown fuse * Faulty wiring * Faulty component
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? Bang & Olufsen Sound System: Loudspeaker Illumination. One or more of the following situations may occur concerning the illumination of the Bang & Olufsen sound system loudspeakers: * Illumination is insufficient (not bright enough) * Illumination is not available on all loudspeakers * Brightness cannot be adjusted Loudspeaker illumination settings are dependent on the model: * Different brightness characteristics * Not all loudspeakers are illuminated INFORMATION Explain to the customer that loudspeaker illumination can vary from model to model. For an overview of the illuminated loudspeakers, refer to the attachment. IMPORTANT: The current version of the Owner's Manual for 5 Series vehicles is incorrect. On 5 Series vehicles (F07 and F10), only the main loudspeaker (moving part) in the dashboard and the two loudspeakers in the mirror triangles in the front doors are illuminated. The Owner's Manuals for 5 Series vehicles will be corrected with start of production of the MY2014 vehicles (July 2013).
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HU-H: SDARS Radio Stations Cannot Be Stored in PRESET Menu. The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affected; they can be stored correctly. Software error in the SDARS control unit integrated in the Headunit-High (HU-H)
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The Door Springs into Pre-Locking Position. When the customer closes the door, it may seem that the door has closed completely. However, it is only in the pre-locking position, not the fully locked position. A check control message indicates that the door is open. 3.Close the front door and pull the outer door handle to the "trigger point" when the door first pops open. Measure the distance from the edge of the inside of the outer door handle to the metal door skin, as shown. The "trigger" distance should be between 24 mm-27 mm. Note: A scale or tape measure is physically too large to accurately make this measurement. A sliding caliper must be used for accuracy. Note: The door will not completely open when either in the pre-locking or the fully locked position CAUSE * Door adjustment (closing effort too high) * Incorrect routing of the Bowden cable (outside and inside door handle). Heavy accumulation of dirt and grime in the door lock.
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Service Action: Program Control Units (CAS). After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. This causes the anti-theft alarm system panic button on the remote control to not function. In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 637. If code number 637 has been punched out, the campaign has already been performed. If code number 637 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A campaign can be reserved in ISPA Light as "Pending" prior to submission of a claim. If you find this campaign reserved, please verify the reason before attempting to perform this repair.
640413
Rattling/Grinding Noises from Center Console. When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rear seat outlet lacks sufficient grease.
660313
Parking Assistant Inoperative After Programming. The parking assistant system does not function correctly. One or more of the following scenarios may occur: * Unable to activate the parking assistant via the iDrive * When activated, the vehicle does not locate a parking spot * Does not assist with parking the vehicle CAUSE Software error in ISTA/P 2.49.0 programming data
840513
TCB: Emergency Call Is Erroneously Triggered. An emergency call is erroneously made with no input from the driver. The following fault codes are stored in the TCB: * 0xB7F325 - Emergency call loud speaker: break in circuit * 0xB7F319 - Emergency call button: short circuit * 0xB7F326 - Emergency call loud speaker: short circuit to earth * 0xB7F33E - Automatic emergency call triggered frequently CAUSE TCB control unit error
840613
iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
110113
MService Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
121611
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
840413
TCB: Emergency Call Is Disabled. A Check Control message shows "Emergency call failure." When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. CAUSE TCB application error
111212
N20 Engine: Engine Oil Filter Application. INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 634 291 should be used. Vehicles produced as of 6/2012 and later will be equipped with a silver aluminum oil filter housing (1). In this case, engine oil filter kit P/N 11 42 7 640 862 should be used.
610211
Advanced Onboard Battery Diagnostics. Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery. The analysis and testing of the battery's SoC (Stateof Charge) and SoH (State of Health) is now performed using ISTA (Integrated Service Technical Application) diagnosis. A separate test using a battery tester is no longer needed.
650613
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently. INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that this only happens at high ambient temperatures, which keep the fan running after the ignition is turned off. The fan stops running when the head unit enters sleep mode (after approx. 6 minutes). This Service Information will be updated as soon as a solution is available. A software solution is expected to be available with ISTA/P 2.49.0 in March 2013.
651412
Headunit High: Vehicle Position Is Incorrect on the Navigation Map. The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.