B630526
Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, some of the interiorambient lighting strips (arrows) may begin tofail sporadically after a deep sleep cycle.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B630526
After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, some of the interiorambient lighting strips (arrows) may begin tofail sporadically after a deep sleep cycle.
B651926
Activation of the BMW Intelligent Personal Assistant voice is not possible via the Multifunction Steering Wheel (MFL) button and/or via the Central Information Display (CID). Intelligent voice control via the wake-up word “Hey BMW” is possible.
B120326
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.
B630426
The front interior reading light(s) (arrows) willrandomly turn ON and OFF while driving. The reading lights are normally activated bytouching the small icons
B180125
DISCOLORIZATION OF EXHAUST SYSTEM REAR SILENCER
B330126
1. Noise complaint: Humming or clicking type noise in the speed range of 15 – 65 mph can be heard from the rear axle. Seeattached video “V33 01 26 Humming” and “V33 02 26 Clicking” The noise may be amplified depending on road speed. Or 2. Fault memory entry: Customer has Dynamic Stability Control malfunction indicator lamp and/or related Check Control Message. The following fault codes are found in the Integrated Brake module fault memory: 4809B7: Wheel speed sensor - rear left - tooth missing 4809C2: Wheel speed sensor - rear right - tooth missing 480AB4: Wheel speed sensor - rear right – noise monitoring 480AAD: Wheel speed sensor - rear left – noise monitoring
B120324
The Engine Malfunction Warning is illuminated, and the following fault code is stored in the DME- FC 034AEF Exhaust Cold Start, Not Controllable
B310126
When driving over an uneven road surface, a “thumping” noise can be heard from the front axle. Seeattached video V 31 01 26. Under certain weather conditions, a “groaning” noise may be heard during steering movements
B280125
SITUATION A Check Control message (CCM) displays for “Transmission oil service required” (ID 2120). This warning will typically trigger based on one of the following that applies: From 60,000 miles (~95,000 km) to 78,000 miles (~125,000 km), or After six (6) years: The “six years” time interval is determined the production date of the vehicle. It is not based on the day/date of the first registration, or the completion date of the pre-delivery check (PDI). If the vehicle is driven more than approx. 1900 miles (~3,000 km) after the first CCM, then a secondmessage will be display for “Transmission fault!” (ID 368). Note: If this service appears to have prematurely displayed as due, please follow standard technical reporting procedures before proceeding.
B652225
While using the BMW Intelligent Personal Assistant (IPA) to initiate a phone call to a specific contact, eitheranother contact is dialed, or the IPA cannot locate the requested contact.
B840625
In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle.
B340825
Starting from I-level …24-07-500, it is possible that the Automatic Hold function is not automatically storedfor the next journey. The function must be activated again by the driver at the beginning of every trip. After asoftware update to 25-03-500 and higher, this occurs more frequently.
B521225
A clicking noise can be heard from one or both front seat backrests. This noise is heard when leaning against the backrest of the seat or while the vehicle is cornering.
B630825
The front interior reading light(s) (arrows) willrandomly turn ON and OFF while driving. The reading lights are normally activated by touching the small icons (circled).
B611525
SITUATION The power windows and exterior mirrors do not function on the driver and/or passenger side. The fault occurs on either driver or on the passenger side. It does not occur on both sides at the same time.
B510324
While opening any of the doors, a groaning sound is heard from the door brake. Doors open and close stiffly.
B631023
Condensation is present in the inner surface in one or both (inner and/or outer) taillamps.
B651025
In certain situations, a mobile device with Android operating systems (Google, Samsung, etc.) may not be able to connect to the vehicle OR the Android phone may not be able to connect via Android Auto.
B651825
When the alarm system is activated and doors are locked, within a short period the doors will unlock, and a“double beep” acoustic confirmation is heard from vehicle.
B341025
After programming from the I-Levels between …24-03-505 and lower than …24-03-540 to I-Level …24-11-530 or higher, the following CCM may be displayed: “CCM-2525: Brake system. Drive at moderate speed”
B660325
Check control message is displayed indicating the parking assistance systems have limited functionality dueto errors detected within PDC sensors. The warning indicates parking assistance features have limitedfunctionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error
B611025
The washer fluid reservoir (filler neck circled)may be leaking, and drains out through thewheel well liner. When the vehicle is parked, apuddle of washer fluid may be present underthe right front corner.
B410525
While attempting to fuel/charge the vehicle,the fuel/charge door will not open.
B340425
As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority (California Air Resources Board– CARB). The fault has no effect on the use of the vehicle by the customer.
B360225
A “knocking/thumping” noise can be heard during left/right steering wheel movements while stationary or atlow speeds, and can also be felt in the steering wheel. The noise occurs at high interior temperatures above 86°F. When the vehicle interior cools down, the noise is diminished.
B660725
The speed limit warning adopted speed, which is set by the customer, is automatically reverting to lowervalue after an extended duration of the sleep cycle.
B840225
When making phone calls via BMW Bluetooth (not Apple CarPlay) in the vehicle, the person in the calloutside the vehicle hears a distorted voice reproduction.
B063125
Inspection and Return - Output Drive Repair Kit
B513019
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in th e area of the door jamb.
B410225
While driving on a smooth and/or uneven road, a “popping” sound is heard from the bottom of the C-pillar area. This can occur on one and/or both sides on the vehicle C-pillars.
B630418
One or more of the LED daytime running lights are dim or discolored.
B280123
Check control message (790) “Emergency gearbox release activated” is displayed immediately after starting the engine. This applies only to U11 equipped with the 7-speed M-DCT transmission.
B510824
The Augmented Reality Camera (ARCAM) shows up blurry when activated.
B514616
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B340124
After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the workshop for the repair.
B512224
On the main door seal, detachment behavior can be detected in the sealing joint area. Overtime, the sealing material continues to detach more and more, which can cause the seal to dangle and become visible to the customer.
B630324
The welcome light image displayed from the exterior mirror assembly is distorted.
B654024
Customers may report various issues in the vehicle, to include: Bluetooth Malfunctions Head Unit Performance Telephony Malfunctions
B280224
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splined connection between the double clutch transmission (DCT) and the transfer box.
B613024
Due to a software error in the Basic Central Platform (BCP), Remote Software Upgrade (RSU) is no longerpossible.
B068524
Gear Box Return
B653524
Customers may report that the Central Information Display (CID) side of the Multifunction Display flickersonce on and off. This flickering is not continuous but may occur once every 15 to 50 seconds. No fault memory entry is stored for this customer complaint.
B653124
When the customer attempts to use the Bluetooth system, they find it is not functioning. It is not possible toestablish a connection to any paired devices. Additionally, the Bluetooth function can no longer be activatedin the Mobile Device menu. The following fault memory entries are present: A76319 - Bluetooth module: Communication to hardware failed B7F921 – BT/Wi-Fi function is not available
B652924
During a parking maneuver with activated Park Distance Control (PDC), intermittently the parking instructions displayed in the Central Information Display (CID) are shown in German. The text in the instructions read: "Mit dem Parken beginnen" or “Einparken Starten” (start parking).
B340324
Improved diagnostic software for the brake system.
B310122
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
B652424
The vehicle may have issues with SiriusXM operation. Specifically, SiriusXM may not be available oroperating in the vehicle; OR SiriusXM audio is interrupted sporadically. The following faults may be stored in the head unit (HU-H6): B7F912 – “Communication between SDARS application and RAM SXM module is not possible” B7F924 – “SDARS SXM360L function not available”
B652224
Various concerns with Apple CarPlay may be reported in the vehicle, including: The Apple CarPlay connection is sporadically terminated The connection to Apple CarPlay cannot be established Apple CarPlay cannot be activated No fault memory entry is stored for these customer complaints.
B652324
Various concerns with Bluetooth operation may be reported in the vehicle, including: The Bluetooth connection between the vehicle and telephone breaks down sporadically. The devicecan be paired again. The Bluetooth connection between the telephone and the vehicle breaks down. The device can nolonger be paired. The initial pairing of the telephone with the vehicle is not possible No fault memory entry is stored for these customer complaints.
B120723
Vehicle exhibits a slight acceleration delay when taking off from a MSA (automatic engine start-stop function) stop.
B280124
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box.
B280324
There is a “rattling/clattering” noise from the engine compartment area. The noise is mostly perceptible when driving past a wall with the side window of the driver's door open(sound reflection). The noise complaint can occur in the following situations: Constant-speed driving on rough road surfaces: Speed range 5 - 11 mph, 1st or 2nd gear, accelerator pedal position: lower partial load range Uphill driving: Driving off forwards in 1st gear, uphill Driving off backwards (reverse gear), uphill Downhill driving: Driving off in 1st gear, downhill Driving off in reverse, downhill Stopping on a hill: Driving off in 1st gear, uphill driving, then stopping Driving off in 1st gear, downhill driving, then stopping Driving in reverse, uphill driving, then stopping Driving in reverse, downhill driving, then stopping Overrun (off throttle)/traction (engine brake) and traction/overrun transitions (throttle to off throttle,vice versa): Speed range5 - 11 mph, 1st or 2nd gear, accelerator pedal position: lower partial load range Speed range 0 to 2 mph, reverse gear, accelerator pedal position: lower partial load range Very slow speeds 0 –3 mph Driving off without pressing the accelerator pedal, with or without the brake applied: 0 to 3 mph Driving at a constant speed without pressing the accelerator pedal, with the brake applied: approx. 2mph Brake the vehicle to a full standstill
B520224
Customer states they started to receive Check Control messages for the driver’s seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver restraint system. Eventually multiple restarts after they first noticed the CCM the seat stopped functioning, the air bag warninglamp illuminated in the instrument cluster, and they received a new Check Control message: CCM 97 Restraint system. There are now 6 DTC faults stored: ACSM6 Air Bag module 930D86 - Function restraint system driver restricted. C95432 - seat module Driver (seat memory), message status backrest locking standardization required. C95434 - seat module Driver (seat memory), message status backrest locking standardizationrecommended. FAS_I20 Driver's Seat module 8029F5 - initialization seat: limited seat adjustment due to missing calibration 802A03 - Functions seat adjustment FAS limited available. 802A05 - ÜKB: Shut-off ÜKB because of missing calibration. Also, one or both of the following check control messages (CCM) may currently be present: CCM 108 “Driver restraint system” CCM 109 “Passenger restraint system” The seat initialization and memory has been lost. Or Repeat failure of seat initialization after completing the test module via ISTA.
B110124
The vibration dampener side cover may not have been pressed in correctly, resulting in a vibration or arough running sensation.
B064924
Seat Foam Pad Return
B650924
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
B651024
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
B630124
The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles.
B650624
In certain vehicles, the speeds in the Active Safety menu may be incorrectly displayed as 0 miles per hour(MPH).
B064024
Steering Wheel Module Return
B511024
The tailgate sporadically fails to open when signaled via- The interior button (driverâÂÂs door panel) Button on key fob The switch on the tailgate (inside or outside) In some cases, the tailgate will release and open only a short distance before stopping.
B611124
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
B612723
The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
B510624
An interference noise (rattling noise) can be heard near the rear center seatâÂÂs safety belt feed trim (circled) in the headliner.
B650524
When the Rear View Camera is activated, the Park Distance Control (PDC) display on the central information display (CID) may not display, or may display with errors.
B610527
The Early Quality Feedback process is used to detect customer-relevant faults at an early stage. Thisenables rapid defect elimination in production and the fastest possible provision of service solutions. As part of the quality monitoring of the BMW X1 (development series U11) vehicles, we are asking for yoursupport. We request you to report all issues and solutions related to transportation check control messages(CCM) 460 and 461 in a TSARA (Technical Support and Research Assistant) "Information Only" case. Check Control messages (CCM) affected: Check Control 460: Current state of chargeof the 12V battery during transport. The batteryexhibits preliminary damage. Check Control 461: Current state of chargeof the 12V battery during transport. (State ofcharge too low -> recharge)
B650424
The initial loading time for the Central Information Display (CID) takes a significantly long time. The start-up animation remains on the CID for more than 30 seconds.
B160124
The engine cranks but will not start.
B650224
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Central display may remain black in rare cases 2. Personalization issues and the loss of normalization/sitting position 3. Occasional head unit resets
B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B640123
The windshield may mist over when it is raining while driving in Eco Pro mode At an outside temperature between 50 F and 55 F, the seat heating remains cold despite thepre-temperature setting The customer may report one or both concerns.
B160623
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
B340423
BMW AG has issued a Delivery Stop (effective December 20, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between July 4, 2022, and October 26, 2023.
B521723
Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative .During the vehicle test, the seat module does not respond. The power supply fuse for the seat module is found to have blown.
B090223
BMW Remote Software Upgrade (RSU) is not possible. The âÂÂRemote Software Upgradeâ menu shows thefollowing text: âÂÂA remote software upgrade and the activation of functions are not possible. Please contact your servicepartner to restore functionality.â Additionally, certain purchased BMW ConnectedDrive Upgrades that require RSU for installation cannot be activated. After the purchase, the status of the upgrade displayed the CID remains âÂÂIn ActivationâÂÂ.
B653423
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B612123
The steering wheel heating takes a long time to achieve the desired temperature.
B661523
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B513218
The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
B660523
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.