B010224
Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
Vehicle report
2018 BMW X2
Service bulletins
75 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B011624
Warranty Program/Extension
The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
B011824
Warranty Program/Extension
The Telematics Control Units (TCU) Internal Emergency (Backup) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in-service / delivery date.
B611124
Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
B310122
Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B640416
Service Bulletin/Repair Instructions
Customer complains of a musty odor or damp front footwell carpet.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B652823
Service Bulletin/Repair Instructions
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B651523
Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B510323
Service Bulletin/Repair Instructions
While driving on rough roads, a knocking sound can be heard coming from top of the instrument panel (aka dashboard) in the bulkhead area.
B610323
Service Bulletin/Repair Instructions
The buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed.
B840822
Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B220222
Service Bulletin/Repair Instructions
During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.
B220322
Service Bulletin/Repair Instructions
During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area.
SIB840622
Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
SIB511318
Service Bulletin/Repair Instructions
Any or all of these conditions may be present: A. The exterior rearview mirror glass is discolored or cracked B. The power windows and folding mirrors may not operate C. One or more of the following LIN bus faults are stored in the BDC (Body Domain Controller): Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror operation.
SIB330122
Service Bulletin/Repair Instructions
The following complaints may be noticed while slow maneuvering with a steering input of 80-100% (at or near full lock, e.g., parking lot maneuvers) or accelerating with a medium to large steering angle: Humming or creaking noises from the rear area, slight vibrations also noticeable from the driver's seat. The vehicle may also jerk slightly.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
B611721
Service Bulletin/Repair Instructions
The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are closed and locked. The locking operation of the doors is not affected.
B170121
Service Bulletin/Repair Instructions
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
B640621
Service Bulletin/Repair Instructions
Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
B650821
Service Bulletin/Repair Instructions
Customer states the Central Information Display is flickering and the picture is shifting.
B511318
Service Bulletin/Repair Instructions
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror operation.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B640420
Service Bulletin/Repair Instructions
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
B640520
Service Bulletin/Repair Instructions
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
B340820
Service Bulletin/Repair Instructions
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On-Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B122117
Service Bulletin/Repair Instructions
ROUGH RUNNING IMMEDIATELY AFTER A COLD START: Immediately after a cold start the engine may run roughly during the catalyst heating period. Depending on the severity of this situation the malfunction indicator lamp (MIL) can be illuminated and the following fault code may be set: Fault code Control module Fault code text 151001 DME Ignition angle adjustment while idle speed cold start: ignition angle early In some circumstances if the vehicle is switched into a drive gear (R or D) when the RPM are low the engine may switch off. Should this occur the engine may be restarted normally. Software error in the DME.
B130420
Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B610520
Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
B513016
Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
B610920
Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B120420
Service Bulletin/Repair Instructions
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES. After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster. In addition The following fault codes are stored in the Digital Motor Electronics (DME) Engine runs in failsafe mode Engine cannot exceed 800 - 1200 RPMs.
B011319
Service Bulletin/Repair Instructions
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
B111219
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
B520120
Service Bulletin/Repair Instructions
GROANING NOISE FROM TRIM APERTURE ON THE FRONT SEAT: When getting in or out of the vehicle a groaning noise can be heard from the opening (aperture) in the seat backrest. The noise may be heard from one or both of the front seats. The trim aperture in the front seat is insufficiently lubricated. The front and rear halves of the trim can contact each other causing friction noise.
B522219
Service Bulletin/Repair Instructions
NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment.
B611819
Service Bulletin/Repair Instructions
VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON. The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate.
B663219
Service Bulletin/Repair Instructions
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT WORKING. LDW steering wheel vibration is not working. Software in the Body Domain Controller (BDC) control unit.
B310514
Service Bulletin/Repair Instructions
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
B541019
Service Bulletin/Repair Instructions
SUNROOF DOES NOT MOVE: The sunroof does not move and the vehicle has no faults stored related to the sunroof.
B651419
Service Bulletin/Repair Instructions
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
B110719
Service Bulletin/Repair Instructions
RATTLING NOISE FROM ENGINE IN NEUTRAL This Service Information bulletin supersedes SI B11 07 19 dated May 2019. The affected production range has been increased by 6 months. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral. The noise can be heard outside the vehicle.
B651519
Service Bulletin/Repair Instructions
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
B122319
Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
B122419
Service Bulletin/Repair Instructions
ENGINE MAY SWITCH OFF SHORTLY AFTER THE FIRST MSA RESTART. MSA is the automatic start/stop feature for the engine. The engine may switch off immediately after an automatic start (MSA restart). This issue may only occur if the automatic stop (MSA stop) occurs within ten seconds after a manual engine start (using the start/stop button).
B110119
Service Bulletin/Repair Instructions
ENGINE VIBRATIONS OR NOISE This Service Information bulletin replaces SI B11 01 19 dated February 2019.
B122119
Service Bulletin/Repair Instructions
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
B110717
Service Bulletin/Repair Instructions
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel.
B121319
Service Bulletin/Repair Instructions
SERVICE ACTION: LOCK THE DME FAULT MEMORY (F39 F48). The fault memory lock in Digital Motor Electronics (DME) control unit was not activated. An activated lock would prevent the manual deletion of permanent fault codes. The DME fault memory lock has not been set.
B122019
Service Bulletin/Repair Instructions
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
B610719
Service Bulletin/Repair Instructions
SERVICE ACTION: BODY DOMAIN CONTROLLER REPLACEMENT. During vehicle production there is the possibility that the cavity preservation wax leaked from the body and dripped onto the Body Domain Controller (BDC) and its wiring harness connector.
B630119
Service Bulletin/Repair Instructions
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
B840311
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
B840719
Service Bulletin/Repair Instructions
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
B120519
Service Bulletin/Repair Instructions
CHECK ENGINE OIL LEVEL MESSAGE. "Check engine oil level" Check Control message (ID961) appears when starting the engine and again at the end of a trip.
B650117
Service Bulletin/Repair Instructions
AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM'. Air bag Warning indicator sporadically illuminates for short intervals when occupants are exiting the front of the vehicle.
B840219
Service Bulletin/Repair Instructions
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
B320119
Service Bulletin/Repair Instructions
SERVICE ACTION: MECHANICAL STEERING COLUMN. The steering column adjustment gears may not have been aligned correctly Fault in the production of the steering column.
B520818
Service Bulletin/Repair Instructions
FRONT PASSENGER SEAT SPORADIC MOVEMENT. Occasional stopping of seat adjustability movement in the driver and front passenger seats when occupied.
B641318
Service Bulletin/Repair Instructions
INSUFFICENT AIR COMING FROM VENTS. Air quantity from vents does not chance with blower speed.
B651218
Service Bulletin/Repair Instructions
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.
B621018
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER FAULT B7F67E MAIN BOARD FAULT STORED.
B512518
Service Bulletin/Repair Instructions
RATTLE NOISE FROM LOWER A-PILLAR. A rattle noise is present from the lower area of the A-Pillar. Due to a manufacturing error, the bolt securing the front door brake/stop to the A-Pillar may have loosened over time.
B611018
Service Bulletin/Repair Instructions
THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF.. * On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed. * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!
B660118
Service Bulletin/Repair Instructions
?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Remote key will NOT: * Open/close vehicle door locks * Start engine (except when held directly against steering column) CC message "Battery of remote key empty (ID:00067)" displayed Fault memory entry "BDC 804415- ID Transmitter: Battery under-voltage" stored Remote key battery has been drained, possibly by elevated standby current (faulty capacitor).
B840616
Service Bulletin/Repair Instructions
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier).
B840918
Service Bulletin/Repair Instructions
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:
B520318
Service Bulletin/Repair Instructions
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted.
B620318
Service Bulletin/Repair Instructions
BASIC INSTRUMENT CLUSTER: DATE ERRONEOUSLY ADJUSTS BY ITSELF: The calendar date in the instrument cluster adjusts itself forward approximately one to two days.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.