B010226DCS
Other
BMW Notice of the Court’s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)
Vehicle report
2020 BMW X4
Service bulletins
168 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B010226
Service Bulletin/Repair Instructions
Rear Roof Antenna Shark Fin Cover Sealing Issue
B010921
Warranty Program/Extension
The NVLD limited emissionrelated warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service date.
B110426
Service Bulletin/Repair Instructions
The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
B840226
Service Campaign
Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.
B010324
Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
B661719
Service Bulletin/Repair Instructions
The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. This appliesonly to the situation where the Active PDC option is activated via the iDrive.
B063025
Other
Coolant Pump Return
B650122
Warranty Program/Extension
The limited warranty for the Knee Air Bag wire harness repair cable procedure for defects in materials and / or workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery date.
B010821
Warranty Program/Extension
The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service date
B011524
Warranty Program/Extension
the NVLD limited emissionrelated warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service date.
B660923
Service Bulletin/Repair Instructions
The customer states that one or more of the following situations may occur: 1. The availability of the Steering and Lane Control Assistant is deteriorating, and/or that the function allows thevehicle to move from side to side within the lane markings. 2. The parking space detection is less effective or hardly ever receives any parking space recommendations fromthe PMA.
B410722
Service Bulletin/Repair Instructions
While driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard.
B310122
Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B630418
Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored.
B640422
Service Bulletin/Repair Instructions
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
B170122
Service Bulletin/Repair Instructions
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant.
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B310124
Service Bulletin/Repair Instructions
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
B360121
Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B541119
Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B610524
Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B521823
Service Bulletin/Repair Instructions
A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards. This can occur to the driverâÂÂs and/or the passengerâÂÂs front seat.
B540421
Service Bulletin/Repair Instructions
This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
B652823
Service Bulletin/Repair Instructions
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
B120423
Service Bulletin/Repair Instructions
?An unapproved nut was used for the ground point for the chassis ground.
B310223
Service Bulletin/Repair Instructions
?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
B540123
Service Bulletin/Repair Instructions
?Water leaking into the vehicle from the headliner/microphone area.
B610220
Service Bulletin/Repair Instructions
?When driving over uneven pavement or cobblestones, a knocking noise is present from the passenger side front area (A pillar). Once the vehicle is driven on a flat, even surface; the noise is no longer present.
B090221
Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B120323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B340223
Service Bulletin/Repair Instructions
Brake squeak may occur with cold brakes and driving slowly or reversing
B510823
Service Bulletin/Repair Instructions
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either the driver and/or passenger side.
B511722
Service Bulletin/Repair Instructions
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B610123
Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
B651523
Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B651921
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
SIB120123
Service Bulletin/Repair Instructions
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be experienced while lightly accelerating.
SIB310223
Service Bulletin/Repair Instructions
Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
SIB511722
Service Bulletin/Repair Instructions
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B620223
Service Bulletin/Repair Instructions
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B630822
Service Bulletin/Repair Instructions
Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.
B652422
Service Bulletin/Repair Instructions
Visible white spots on the edge of the central information display (CID) from being touched with a finger.
B160322
Service Bulletin/Repair Instructions
The Check Engine Light is on (MIL). After checking faults and diagnosis there is raw fuel found in the charcoal canister and the NVLD pressure switch (in R/R wheel well). Possible faults stored in the DME: 190F08 - Fuel tank venting system: Malfunction 191C02 - Fuel tank venting system,2. discharge point: Malfunction The vent line inside the fuel tank is disconnected.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B651222
Service Bulletin/Repair Instructions
The seal of the roof-mounted antenna housing is separating from the vehicle.
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B662719
Service Bulletin/Repair Instructions
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
SIB010921
Service Bulletin/Repair Instructions
Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.
SIB011219
Service Bulletin/Repair Instructions
Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying)
SIB650922
Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB510522
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
SIB650122
Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal.
SIB662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB170122
Service Bulletin/Repair Instructions
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold. Check Control message (ID 166): Top up coolant.
SIB510722
Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB610822
Service Bulletin/Repair Instructions
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
SIB660620
Service Bulletin/Repair Instructions
The functionality of the right front SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
B610121
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed.
B610622
Service Bulletin/Repair Instructions
No actuation of front and rear windscreen wipers is possible.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
SIB640921
Service Bulletin/Repair Instructions
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
B270122
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective January 11, 2022) on a small number of Model Year 2022 BMW vehicles that were produced between December 23, 2021 and January 4, 2022. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. Due to a production failure, the control unit was assembled with a capacitor instead of a resistor.
B510522
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between February 28, 2022 and March 8, 2022 because the torsion struts were not installed at the plant.
B520221
Service Bulletin/Repair Instructions
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.
B640121
Service Bulletin/Repair Instructions
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position.
B661519
Service Bulletin/Repair Instructions
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
Service Bulletin/Repair Instructions
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B520122
Service Bulletin/Repair Instructions
A groaning noise can be heard when accelerating and cornering from the area of the shoulder safety belt support(s). The complaint can occur in both the driver's seat and the front passenger seat.
B620122
Service Bulletin/Repair Instructions
Temporary black screen in the instrument cluster.
B652121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B840421
Service Bulletin/Repair Instructions
Wi-Fi Hotspot is missing and inoperable.
B840621
Service Bulletin/Repair Instructions
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
Service Bulletin/Repair Instructions
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
Service Bulletin/Repair Instructions
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B611421
Service Bulletin/Repair Instructions
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
B611621
Service Bulletin/Repair Instructions
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B640321
Service Bulletin/Repair Instructions
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.
B650919
Service Bulletin/Repair Instructions
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B341019
Service Bulletin/Repair Instructions
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
B610721
Service Bulletin/Repair Instructions
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B662919
Service Bulletin/Repair Instructions
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 09 21
Service Bulletin/Repair Instructions
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SIB 62 03 21
Service Bulletin/Repair Instructions
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB 64 03 21
Service Bulletin/Repair Instructions
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. The customer may also notice that external odors enter the vehicle.
SIB310121
Service Bulletin/Repair Instructions
Due to a parts list error in production, the vehicle was not built according to specification.
B110120
Service Bulletin/Repair Instructions
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
B651121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B110321
Service Bulletin/Repair Instructions
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B650721
Service Bulletin/Repair Instructions
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
Service Bulletin/Repair Instructions
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B340414
Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B510521
Service Bulletin/Repair Instructions
GLOVE BOX COVER: It is possible that an out-of-specification glove compartment cover on the passenger side was installed.
B630521
Service Bulletin/Repair Instructions
AMBIENT LIGHT TUBE COLOR DIFFERENCES: The intensity or light throughout the door panel lighting strips is not consistent. Some spots are brighter than others.
B310121
Service Bulletin/Repair Instructions
FRONT AXLE SUPPORT WEDGE: Due to a parts list error in production, the vehicle was not built according to specification.
B540320
Service Bulletin/Repair Instructions
SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the switch.
B620818
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left.
B630318
Service Bulletin/Repair Instructions
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .
B110420
Service Bulletin/Repair Instructions
CONNECTING ROD BEARING: The engine must be replaced due to a crankcase manufacturing error. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
B510421
Service Bulletin/Repair Instructions
DOOR PAINT STREAKS: Streaks are found running mostly vertically down along the door outer skin from the lower window trim. This can affect any of the 4 side doors.
B650121
Service Bulletin/Repair Instructions
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B630720
Service Bulletin/Repair Instructions
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.
B662119
Service Bulletin/Repair Instructions
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Software in the vibration actuator and /or steering wheel component.
B612520
Service Bulletin/Repair Instructions
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Also, the buttons on a spare key do not work either.
B620320
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
Service Bulletin/Repair Instructions
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B661820
Service Bulletin/Repair Instructions
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B661720
Service Bulletin/Repair Instructions
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B011219
Service Bulletin/Repair Instructions
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty Extension This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Air flap issues caused by debris/blockage from outside influences is not a defect in materials or workmanship and is not claimable. During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4 year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues are not covered.
B320520
Service Bulletin/Repair Instructions
INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e. "full lock"), the check control message (CCM) "Increased steering effort, drive moderately" (CCM ID 997) may appear.
B512119
Service Bulletin/Repair Instructions
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B511818
Service Bulletin/Repair Instructions
DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times. The door lock strikers may be misadjusted.
B651520
Service Bulletin/Repair Instructions
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
B661919
Service Bulletin/Repair Instructions
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B610419
Service Bulletin/Repair Instructions
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
B620119
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B651220
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
B130420
Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
B170320
Service Bulletin/Repair Instructions
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15Ë?C (5Ë?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control message (ID166) to top up coolant The low temperature cooling system have a low level warning indicator. One or more faults may be stored related to the low temp cooling system: DME - 20A201 - charge air cooling system: Coolant pump protective function due to dry running active DME - 20A209 - charge air cooling system: Coolant pump protective function due to dry running active IHKA - 80120A - Compressor: Switch off due to excess pressure in the refrigerant circuit The outside temperature at the time of the complaint is at or below -15Ë? C (5Ë? F) The O-rings that seal the quick disconnect coolant lines will not seal properly when outside temperatures are at or below -15Ë? C (5Ë? F).
B270220
Service Bulletin/Repair Instructions
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.
B610520
Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
B660920
Service Bulletin/Repair Instructions
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
B661220
Service Bulletin/Repair Instructions
SURROUND VIEW VEHICLE IMAGE DISPLAYED IS INACCURATE: When Surround View is activated the vehicle image displayed in the Central Information Display (CID) contains inaccurate details.
B120120
Service Bulletin/Repair Instructions
ENGINE: FAULTS FOR TURBOCHARGER ELECTRIC WASTEGATE STORED IN THE DME: This Service Information Bulletin (Revision 1) replaces SI B12 01 20 dated January 2020. The engine malfunction warning (MIL) is illuminated and one of the following fault codes is stored in the DME.
B120720
Service Bulletin/Repair Instructions
DELIVERY STOP: PROGRAM CONTROL UNITS (DME): BMW AG has issued a Delivery Stop (effective March 5 2020) on a small number of Model Year 2020 BMW vehicles that were produced starting on February 14 2018. Vehicles that are currently being produced will be added to this campaign daily until March 22 2020. Vehicles produced on March 23 2020 and onward will not be affected. An error in the digital motor electronics (DME) onboard diagnostic (OBD) software data status.
B121619
Service Bulletin/Repair Instructions
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME: The following faults may be erroneously stored in the Digital Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited operation 1A4007 DME Electric fan function: Operating mode implausible And: There is no customer-facing vehicle symptom(s) or related check control message displayed. A software error may cause these faults to be erroneously stored in the Digital Motor Electronics (DME).
B510720
Service Bulletin/Repair Instructions
UNINTENDED HATCH ACTIVATION AFTER CONVERSION: The hatch may unintentionally open.
B513016
Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
B611420
Service Bulletin/Repair Instructions
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
B650820
Service Bulletin/Repair Instructions
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B660520
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE LEFT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the left front SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B660620
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE RIGHT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the right front SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B660817
Service Bulletin/Repair Instructions
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. The rear view camera can be activated by either: 1. Selecting reverse with the shift selector 2. Camera activation via the button on the center console Camera function returns after a terminal change.
B720417
Service Bulletin/Repair Instructions
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B111219
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
B111519
Service Bulletin/Repair Instructions
SERVICE ACTION: S58T ENGINE - CHECK ENGINE OIL DEFLECTOR SCREWS: The engine oil deflector screws may have been tightened to the wrong torque.
B120319
Service Bulletin/Repair Instructions
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
B123119
Service Bulletin/Repair Instructions
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). BMW of North America LLC has issued a Delivery Stop (effective December 5 2019) on certain Model Year 2020 BMW vehicles that were produced between March 2019 and December 2019. An error in the oxygen sensor on-board diagnosis (OBD) may not properly illuminate the malfunction indicator lamp (MIL) when a fault is detected. A software error in the digital motor electronics (DME).
B620519
Service Bulletin/Repair Instructions
COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER PROGRAMMING: Integration level updated. Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after recent programming. It still appears in the CID widget display. Software error in the KOMBI.
B620919
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
B621019
Service Bulletin/Repair Instructions
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
B651019
Service Bulletin/Repair Instructions
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
B652219
Service Bulletin/Repair Instructions
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
B111319
Service Bulletin/Repair Instructions
DELIVERY STOP: CYLINDER HEAD COVER DELIVERY STOP: CYLINDER HEAD COVER. The cylinder head cover may have been damaged during assembly. It will need to be inspected and, if necessary, replaced.
B310514
Service Bulletin/Repair Instructions
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
B640919
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECKING HEATER HOSE FOR PROPER INSTALLATION: The installation area between the heater return hose and the drive belt is very limited. If the hose is not secured properly this could cause contact with the drive belt. Limited space between the heater hose and the drive belt along with possible incorrect clip installation.
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.