Vehicle report

2020 BMW X5

Compare every BMW X5 yearNHTSA and EPA records

Service bulletins

252 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

B010226DCS

Other

BMW Notice of the Court’s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)

B010226

Service Bulletin/Repair Instructions

Rear Roof Antenna Shark Fin Cover Sealing Issue

B011524

Warranty Program/Extension

The NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the vehicles original in-service / first delivery date.

B110426

Service Bulletin/Repair Instructions

The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.

B510726

Service Campaign

In the affected vehicles, an incorrect screwlocking device (circled) may have been usedfor the mounting bolts of the door latch locks.

B840226

Service Campaign

Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

B010324

Warranty Program/Extension

The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

B652724

Service Bulletin/Repair Instructions

A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great

B640320

Service Bulletin/Repair Instructions

The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on".

B010325

Warranty Program/Extension

The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

B630418

Service Bulletin/Repair Instructions

One or more of the LED daytime running lights are dim or discolored.

B511223

Warranty Program/Extension

After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottom active air flap is obstructed or blocked.

B010825

Warranty Program/Extension

A vehicle listed above may arrive with a Check Control Message (CCM), and/or malfunction indicator lamp(MIL) illuminated. After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottomactive air flap is obstructed or blocked. Thoroughly inspect the front bottom air flap, when applicable, remove any contamination that is found caught inand between the bottom air flaps (aka “blinds”) and/or the housing.

B513019

Service Bulletin/Repair Instructions

A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in th e area of the door jamb.

B062525

Other

Bearing Shell Return

B660325

Service Bulletin/Repair Instructions

A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software Error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error 8031CD Ultrasonic Sensor Voltage Supply Sensors Back: Short Circuit 8031CC Ultrasonic Sensor Voltage Supply Front: Short Circuit 8031CA Ultrasonic Sensors Front Extraneous Noise

B011323

Service Bulletin/Repair Instructions

CLASS ACTION SETTLEMENT: F95 F96 G05 G06 G07 FRONT CENTER CONSOLE CUPHOLDER

B650222

Warranty Program/Extension

The limited warranty for the Knee Air Bag wire harness repair cable procedure for defects in materials and/or workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / deliver date.

B010821

Warranty Program/Extension

The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service date

B011624

Warranty Program/Extension

the NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the vehicles original in-service / first delivery date.

B010121

Warranty Program/Extension

For this vehicle, the engine coolant thermostat limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles, as determined from the original in-service date.

B520524

Service Bulletin/Repair Instructions

A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down.

B521019

Service Bulletin/Repair Instructions

The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.

B611124

Service Bulletin/Repair Instructions

After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective

B511520

Service Bulletin/Repair Instructions

Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.

B310122

Service Bulletin/Repair Instructions

During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.

B120721

Service Bulletin/Repair Instructions

Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.

B610321

Service Bulletin/Repair Instructions

SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to an emissions recall, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to an emissions recall. The 12 V battery’s dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. The error is displayed by a red Check Control message.

B170122

Service Bulletin/Repair Instructions

The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant.

B510819

Service Bulletin/Repair Instructions

The basic conditions for initializing the power windows are not met.

B611305

Service Bulletin/Repair Instructions

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B541119

Service Bulletin/Repair Instructions

This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.

B160123

Service Bulletin/Repair Instructions

A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a “large leak,” after confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan

B541319

Service Bulletin/Repair Instructions

The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.

B610524

Service Bulletin/Repair Instructions

The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 – “HU-H: Reset” will be stored in the HU-H3.

B641123

Service Bulletin/Repair Instructions

Check Engine light is on IHKA has stored fault 80131C “IHKA: 12V voltage sensor plausibility”

B320223

Service Bulletin/Repair Instructions

SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23

B160623

Service Bulletin/Repair Instructions

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B522319

Service Bulletin/Repair Instructions

Two areas of the third-row seat backrest that may cause a noise concern have been added.

B653423

Service Bulletin/Repair Instructions

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

B661523

Service Bulletin/Repair Instructions

Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.

B660523

Service Bulletin/Repair Instructions

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

B540421

Service Bulletin/Repair Instructions

This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry

B240323

Service Bulletin/Repair Instructions

?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."

B520121

Service Bulletin/Repair Instructions

?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.

B540123

Service Bulletin/Repair Instructions

?Water leaking into the vehicle from the headliner/microphone area.

B630923

Service Bulletin/Repair Instructions

The interior lights in the rear of the passenger area do not work.

B652023

Service Bulletin/Repair Instructions

?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.

B652523

Service Bulletin/Repair Instructions

BMW AG has issued a Delivery Stop: KNEE AIRBAG.

B661223

Service Bulletin/Repair Instructions

?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023. Usage of the Highway Assist function (option code 5AX) is not possible.

B090221

Service Bulletin/Repair Instructions

With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.

B120323

Service Bulletin/Repair Instructions

BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.

B240223

Service Bulletin/Repair Instructions

BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.

B320420

Service Bulletin/Repair Instructions

A groaning type noise is heard during the height adjustment.

B611320

Service Bulletin/Repair Instructions

In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.

B630321

Service Bulletin/Repair Instructions

Condensation is present on the inner surfaces in one or both taillights (circled).

B630821

Service Bulletin/Repair Instructions

Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded

B640821

Service Bulletin/Repair Instructions

The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.

B340720

Service Bulletin/Repair Instructions

DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles. The affected units may activate a sporadic red-colored Check Control Message.

B510222

Service Bulletin/Repair Instructions

In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail over time.

B510823

Service Bulletin/Repair Instructions

Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either the driver and/or passenger side.

B511722

Service Bulletin/Repair Instructions

Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault.

B514616

Service Bulletin/Repair Instructions

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

B610123

Service Bulletin/Repair Instructions

Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.

B630823

Service Bulletin/Repair Instructions

The reading lights for the second and third row seating activate automatically without customer input.

B651523

Service Bulletin/Repair Instructions

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

B651921

Service Bulletin/Repair Instructions

BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.

SIB360223

Service Bulletin/Repair Instructions

Tire noise from the front axle in the 30 to 50 mph speed range.

SIB510623

Service Bulletin/Repair Instructions

The hazard light (aka emergency flasher) button gets stuck in the ON or OFF position when actuated.

SIB511722

Service Bulletin/Repair Instructions

Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.

SIB660823

Service Bulletin/Repair Instructions

Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.

B260422

Service Bulletin/Repair Instructions

There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower.

B320123

Service Bulletin/Repair Instructions

When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.

B520323

Service Bulletin/Repair Instructions

It is not possible to get into the third-row seating.

B520923

Service Bulletin/Repair Instructions

BMW AG has issued a Delivery Stop: 2nd row head restraints.

B610723

Service Bulletin/Repair Instructions

During a service visit, a new BDC control unit was installed in the affected vehicle. As a result, the "lock after starting to drive" function of the doors may not have been activated again.

B610923

Service Bulletin/Repair Instructions

The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.

B620223

Service Bulletin/Repair Instructions

In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.

B651623

Service Bulletin/Repair Instructions

Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.

B840822

Service Bulletin/Repair Instructions

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

B841422

Service Bulletin/Repair Instructions

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

SIB260422

Service Bulletin/Repair Instructions

Engine Variants Updated.

B610120

Service Bulletin/Repair Instructions

Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.

B610223

Service Bulletin/Repair Instructions

Check control message (CCM) 183 Windscreen wiper malfunction is displayed.

B650422

Service Bulletin/Repair Instructions

Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.

B652021

Service Bulletin/Repair Instructions

BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.

B122519

Service Bulletin/Repair Instructions

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

B170617

Service Bulletin/Repair Instructions

Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system.

B240222

Service Bulletin/Repair Instructions

A cracking, metallic noise from under the center of the vehicle.

B612922

Service Bulletin/Repair Instructions

The saved steering column positions, vertical and horizontal, are not stored long term.

B630822

Service Bulletin/Repair Instructions

Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.

B520922

Service Bulletin/Repair Instructions

When returning the 2nd row seat 60/40 seat from Easy-Entry: The seat stops moving before reaching the final home position. A Check Control Message (CCM) appears alerting the customer that the seat is not locked.

B640722

Service Bulletin/Repair Instructions

Customer states that they always hear a whistle (air noise) coming from the rear B pillar vent(s) when the vent is in the closed position. When the vent(s) are fully open, or the air output is set to the footwell position then the noise goes away.

B511822

Service Bulletin/Repair Instructions

Windscreen Seal BMW AG Has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles.

B511922

Service Bulletin/Repair Instructions

One of the center console armrest doors is slow to open, instead of both opening evenly at the same time.

B520921

Service Bulletin/Repair Instructions

Noise is heard from the seat frame/rail assembly. Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.

B611222

Service Bulletin/Repair Instructions

After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.

B620322

Service Bulletin/Repair Instructions

After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).

B650522

Service Bulletin/Repair Instructions

The incorrect Bluetooth module was installed in the headunit. Bluetooth functionality cannot be guaranteed, and mobile phones may possibly not be paired via Bluetooth.

B651122

Service Bulletin/Repair Instructions

Delivery Stop: Roof fin. BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2022 - 2023 BMW vehicles that were produced on July 26, 2022. There is potential for water ingress via the roof antenna housing.

B651222

Service Bulletin/Repair Instructions

The seal of the roof-mounted antenna housing is separating from the vehicle.

B651922

Service Bulletin/Repair Instructions

The customer complains that the radio stations change by themselves.

B170222

Service Bulletin/Repair Instructions

Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166).

B520419

Service Bulletin/Repair Instructions

The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).

B520422

Service Bulletin/Repair Instructions

When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked.

B520622

Service Bulletin/Repair Instructions

When returning the 2nd row seat 40% (right) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. The passenger's side (right rear 40% seat) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).

B521919

Service Bulletin/Repair Instructions

The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).

B640921

Service Bulletin/Repair Instructions

On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).

B662419

Service Bulletin/Repair Instructions

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

B662719

Service Bulletin/Repair Instructions

The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.

SIB170220

Service Bulletin/Repair Instructions

Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with coolant loss when opening the low temperature cooling system reservoir (engine cold). The following fault code may also be stored in the DME: 20A201 - Charge air cooling system: Coolant pump protective function activated due to dry running Symptom 2*: The air conditioning may have low cooling output with the following fault stored in the IHKA: 80120A - Compressor: Shut down due to overpressure in refrigerant system. Symptom 2 is an additional symptom related to Symptom 1. Diagnose the IHKA fault with ISTA test plans if it is the only fault stored (if no DME faults are stored related to coolant loss, this bulletin repair does not apply).

SIB650922

Service Bulletin/Repair Instructions

The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.

SIB660322

Service Bulletin/Repair Instructions

Driver Assistance reduced checked control message (CCM) appears. All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.

SIB160222

Service Bulletin/Repair Instructions

The fuel gauge may indicate the incorrect fuel level (full and reserve).

SIB650222

Service Bulletin/Repair Instructions

A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.

SIB662419

Service Bulletin/Repair Instructions

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.

SIB090121

Service Bulletin/Repair Instructions

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.

SIB170122

Service Bulletin/Repair Instructions

The Check Control message below appears even though the coolant level is not below minimum when the engine is cold. Check Control message (ID 166): Top up coolant.

SIB510722

Service Bulletin/Repair Instructions

This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.

SIB511520

Service Bulletin/Repair Instructions

A wind noise can be heard when driving at highway speeds from the area around the lower windshield.

SIB610222

Service Bulletin/Repair Instructions

BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding modules, such as faster ageing, shorter range, or possible operating failure.

SIB610722

Service Bulletin/Repair Instructions

Check Control Message (CCM) displays "Vehicle key missing" after engine start.

SIB640222

Service Bulletin/Repair Instructions

Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.

SIB651312

Service Bulletin/Repair Instructions

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

SIB660620

Service Bulletin/Repair Instructions

The functionality of the right front SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.

B110521

Service Bulletin/Repair Instructions

The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump and alternator.

B110621

Service Bulletin/Repair Instructions

Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.

B610121

Service Bulletin/Repair Instructions

48 V battery may become totally discharged, and possible replacement needed.

B610722

Service Bulletin/Repair Instructions

Check Control message (CCM) displays "Vehicle key missing" after engine start.

B620222

Service Bulletin/Repair Instructions

Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).

SIB640921

Service Bulletin/Repair Instructions

On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.

SIB650122

Service Bulletin/Repair Instructions

A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.

B160122

Service Bulletin/Repair Instructions

During manufacturing, the evaporative lines for the EVAP system may have been routed incorrectly. This could result in a Service Engine Soon (MIL) lamp turning on.

B520221

Service Bulletin/Repair Instructions

Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.

B610522

Service Bulletin/Repair Instructions

BMW AG has issued a Delivery Stop (effective March 29, 2022) on three (3) Model Year 2022 BMW X5 SAV vehicles that were produced on March 23, 2022. The 12V battery vent tube will need to be replaced.

B661519

Service Bulletin/Repair Instructions

The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.

B090321

Service Bulletin/Repair Instructions

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

B160321

Service Bulletin/Repair Instructions

A fuel leak may develop from the fuel tank.

B610222

Service Bulletin/Repair Instructions

BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.

B660122

Service Bulletin/Repair Instructions

The Driver Attention Camera (DCS) setting is missing or greyed out. The setting can normally be found under General settings, Driver Attention Camera.

B370121

Service Bulletin/Repair Instructions

After performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.

B510122

Service Bulletin/Repair Instructions

Due to a manufacturing defect, the vehicles were built without the engine oil label. The label shows the oil viscosity.

B612219

Service Bulletin/Repair Instructions

The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.

B652121

Service Bulletin/Repair Instructions

SiriusXM satellite radio is not working and does not display a channel list.

B840621

Service Bulletin/Repair Instructions

The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.

B840917

Service Bulletin/Repair Instructions

While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).

B001020

Service Bulletin/Repair Instructions

BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.

B090121

Service Bulletin/Repair Instructions

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

B611421

Service Bulletin/Repair Instructions

The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.

B611621

Service Bulletin/Repair Instructions

The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.

B650919

Service Bulletin/Repair Instructions

Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.

B120821

Service Bulletin/Repair Instructions

When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected charging current might not be displayed correctly in the instrument cluster.

B341019

Service Bulletin/Repair Instructions

Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.

B610721

Service Bulletin/Repair Instructions

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.

B651312

Service Bulletin/Repair Instructions

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.

B511721

Service Bulletin/Repair Instructions

The tailgate will not completely open and will not close completely. In most cases, the tailgate will release and open only a short distance before stopping. In some situations, a humming noise can be heard, but no activation can be seen.

B511821

Service Bulletin/Repair Instructions

The center console (armrest) may not open.

B651721

Service Bulletin/Repair Instructions

The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.

B662919

Service Bulletin/Repair Instructions

The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.

SIB 61 01 21

Service Bulletin/Repair Instructions

48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.

SIB 61 04 21

Service Bulletin/Repair Instructions

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.

SIB 61 09 21

Service Bulletin/Repair Instructions

Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".

SIB 62 03 21

Service Bulletin/Repair Instructions

When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).

SIB160221

Service Bulletin/Repair Instructions

The hose clamp connecting the fuel filler pipe to the fuel tank may have been positioned incorrectly. Furthermore, owing to its larger outer diameter, the filler pipe installed in the vehicle cannot be positioned up to the end position in the connecting hose.

SIB340721

Service Bulletin/Repair Instructions

When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.

B110120

Service Bulletin/Repair Instructions

On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.

B610421

Service Bulletin/Repair Instructions

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.

B612420

Service Bulletin/Repair Instructions

Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.

B620221

Service Bulletin/Repair Instructions

The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading.

B640421

Service Bulletin/Repair Instructions

Moisture in the driver footwell and/or passenger footwell when the air conditioning (A/C) is activated.

B651121

Service Bulletin/Repair Instructions

SiriusXM satellite radio is not working and does not display a channel list.

B110321

Service Bulletin/Repair Instructions

B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.

B610319

Service Bulletin/Repair Instructions

SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.

B650721

Service Bulletin/Repair Instructions

HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.

B840120

Service Bulletin/Repair Instructions

BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.

B840220

Service Bulletin/Repair Instructions

REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.

B330221

Service Bulletin/Repair Instructions

KNOCKING NOISE FROM THE REAR AXLE OVER UNEVEN ROAD SURFACES: . Knocking noises coming from the rear axle when cornering slowly and/or traveling over uneven road surfaces.

B340414

Service Bulletin/Repair Instructions

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

B360121

Service Bulletin/Repair Instructions

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

B612220

Service Bulletin/Repair Instructions

WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate.

B090120

Service Bulletin/Repair Instructions

BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.

B540320

Service Bulletin/Repair Instructions

SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the switch.

B630318

Service Bulletin/Repair Instructions

LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .

B520421

Service Bulletin/Repair Instructions

OUTER HEADREST SECOND ROW: BMW AG has issued a Delivery Stop on certain Model Year 2021 BMW X5 SAV and X7 SAV vehicles that were produced between February 8, 2021 and February 17, 2021.

B650121

Service Bulletin/Repair Instructions

SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.

B121320

Service Bulletin/Repair Instructions

REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.

B630720

Service Bulletin/Repair Instructions

FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.

B650221

Service Bulletin/Repair Instructions

FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent reason with all the vehicle's doors and windows closed.

B160420

Service Bulletin/Repair Instructions

?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection. This error will also disable diagnosis of the catalytic converter and oxygen sensor (if a fault is detected in the tank vent system).

B611120

Service Bulletin/Repair Instructions

WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.

B620320

Service Bulletin/Repair Instructions

MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.

B652020

Service Bulletin/Repair Instructions

?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.

B652120

Service Bulletin/Repair Instructions

?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.

B661820

Service Bulletin/Repair Instructions

?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.

B512720

Service Bulletin/Repair Instructions

FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.

B611319

Service Bulletin/Repair Instructions

CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.

B612315

Service Bulletin/Repair Instructions

Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.

B661520

Service Bulletin/Repair Instructions

ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.

B661720

Service Bulletin/Repair Instructions

SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).

B520620

Service Bulletin/Repair Instructions

HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger than specified (2nd row of seats).

B520720

Service Bulletin/Repair Instructions

SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.

B320320

Service Bulletin/Repair Instructions

FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.

B511219

Service Bulletin/Repair Instructions

KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.

B520520

Service Bulletin/Repair Instructions

BACKREST MISALIGNMENT OF 60/40 SECOND ROW SEAT: On vehicles equipped with the second row 60/40 split bench seats, the backrests may not properly align between the two seats.

B090220

Service Bulletin/Repair Instructions

REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves.

B122219

Service Bulletin/Repair Instructions

EME GROUND CONNECTION MONITORING FAULTS: Check Control message (CCM ID 794): "Drive. Check as soon as possible" illuminates. Increased ground cable contact resistance at Electrical Machine Electronics (EME) due to corrosion/oxidation.

B611720

Service Bulletin/Repair Instructions

DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice. There may be a potential issue in the welding process of the HV-modules.

B651520

Service Bulletin/Repair Instructions

HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).

B661919

Service Bulletin/Repair Instructions

COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.

B121020

Service Bulletin/Repair Instructions

DELIVERY STOP - CHECK STARTER BOLT: BMW AG has issued a Delivery Stop (effective July 30, 2020) on a small number of Model Year 2020 BMW vehicles that were produced on July 10, 2020.

B180220

Service Bulletin/Repair Instructions

DELIVERY STOP - INSPECT NUTS ON CATALYTIC CONVERTER: BMW AG has issued a Delivery Stop (effective June 23, 2020) on certain Model Year 2020 BMW vehicles that were produced between March 10, 2020 and June 1, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. The nuts holding the catalytic converter to a bracket in the engine compartment may become loose. Over time, this may lead to damage to the exhaust system. The nuts on the catalytic converter bracket in the engine compartment have been incorrectly torqued (19 Nm instead of 28 Nm).

B340517

Service Bulletin/Repair Instructions

TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.

B512220

Service Bulletin/Repair Instructions

SERVICE ACTION - TIGHTEN UNDERFLOOR BRACING: The underfloor bracing was not correctly tightened by the additional 90 required to meet the torque specification during production. Improper tightening of the underfloor bracing.

B520420

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR SEAT CHECK CONTROL MESSAGES: There is an operating failure with various Check Control (CC) messages displayed regarding seat adjustment of the second and third row of seats.

B522119

Service Bulletin/Repair Instructions

SEAT OPERATIONAL CHANGES AS OF 7/2019 I-LEVEL FOR G05/G07: Flashing LED in trunk mounted switch pack.

B620119

Service Bulletin/Repair Instructions

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.

B650709

Service Bulletin/Repair Instructions

NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.

B651220

Service Bulletin/Repair Instructions

BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).

B410120

Service Bulletin/Repair Instructions

CREAKING NOISE FROM REAR INTERIOR: A creaking sound can be heard from the inside of the rear of the vehicle on either side, around the rear seat backrests at the floor. Most commonly, this noise is a short series (2 or 3 times) of creaking or popping sounds coming from the area shown below, during acceleration from standstill: Interference between two sheet metal panels just below the rear seat bracket.

B130420

Service Bulletin/Repair Instructions

TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.

B170120

Service Bulletin/Repair Instructions

SERVICE ACTION - ADD SILICONE BOOSTER TO LOW TEMP COOLING SYSTEM: The coolant in the low temperature cooling system may not have sufficient coolant corrosion protection.

B170320

Service Bulletin/Repair Instructions

COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15Ë?C (5Ë?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control message (ID166) to top up coolant The low temperature cooling system have a low level warning indicator. One or more faults may be stored related to the low temp cooling system: DME - 20A201 - charge air cooling system: Coolant pump protective function due to dry running active DME - 20A209 - charge air cooling system: Coolant pump protective function due to dry running active IHKA - 80120A - Compressor: Switch off due to excess pressure in the refrigerant circuit The outside temperature at the time of the complaint is at or below -15Ë? C (5Ë? F) The O-rings that seal the quick disconnect coolant lines will not seal properly when outside temperatures are at or below -15Ë? C (5Ë? F).

B270220

Service Bulletin/Repair Instructions

JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle or the factory-filled transfer case oil does not meet BMW specifications.

B511720

Service Bulletin/Repair Instructions

FUEL FILLER FLAP MISALIGNED OR STICKING: The fuel filler flap is sticking when attempting to open or close and may be visually misaligned.

B660920

Service Bulletin/Repair Instructions

SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.

B661120

Service Bulletin/Repair Instructions

REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.

B120320

Service Bulletin/Repair Instructions

SERVICE ACTION: INSPECT AND SECURE THE ENGINE ELECTRICAL HARNESS: An improperly routed engine wiring harness may become damaged if it contacts the air conditioning (AC) compressor pulley.

B130320

Service Bulletin/Repair Instructions

DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not have the proper tightening torque applied.

B170220

Service Bulletin/Repair Instructions

COOLANT LEAKING FROM THE LOW TEMPERATURE COOLING SYSTEM (B58C ENGINE): This Service Information Bulletin (Revision 1) replaces SI B17 02 20 dated March 2020. Premature breakdown of the coolant with gassing in the low temperature cooling system.

B511220

Service Bulletin/Repair Instructions

FIBERS PROTRUDING FROM CENTER SPEAKER COVER: Fibers are protruding from beneath the center dashboard speaker cover. Insulation material underneath the speaker may become loose. The situation may become even more noticeable on those vehicles where the dashboard area is cleaned using a vacuum cleaner.

B511320

Service Bulletin/Repair Instructions

REAR DOOR SEAL DETACHED: One or both rear door seals are detached from the rear door(s). Improper connection of the door seal to the door.

B511620

Service Bulletin/Repair Instructions

WIND NOISE FROM WINDSHIELD SIDE TRIM: A wind noise from the windshield area is present while driving caused by a separation of the windshield side trim (circled) on one or both sides. Improper bonding of the side windshield trim during production.

B611420

Service Bulletin/Repair Instructions

DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).

B630320

Service Bulletin/Repair Instructions

Headlight Malfunction Check Control Message: Intermittently a check control message may be present stating "Adaptive headlight failure" (CC message 127) or "Headlight range control failure" (CC message 100). In conjunction one of the following faults codes MUST be stored for this bulletin to apply: 805A0D control unit: Headlight range control stepper motor driver failure (left frontal light module) 805A0E control unit: Adaptive Headlights stepper motor driver failure (left frontal light module) 805B8D control unit: Headlight range control stepper motor driver failure (left frontal light module) 805A0E control unit: Adaptive Headlights stepper motor driver failure (right frontal light module) This only affects vehicles with a current I-level below S18A-20-03-524. Software error in the FLM02 (Frontal light electronics module-Right or left).

B650820

Service Bulletin/Repair Instructions

DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).

B652214

Service Bulletin/Repair Instructions

AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.

B660320

Service Bulletin/Repair Instructions

DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.

B660520

Service Bulletin/Repair Instructions

SERVICE ACTION - REPLACE LEFT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the left front SRR sensor could be reduced which would display the Driving Assistance Check Control Message.

B660620

Service Bulletin/Repair Instructions

SERVICE ACTION - REPLACE RIGHT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the right front SRR sensor could be reduced which would display the Driving Assistance Check Control Message.

B661020

Service Bulletin/Repair Instructions

KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.

B661418

Service Bulletin/Repair Instructions

CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning. It is possible to continue driving" can appear when parking. This can occur when the vehicle is parked too close to adjacent solid walls such as a single car garage or an underground parking space. The wall can be on either side of the vehicle regardless if the vehicle is pulled in forwards or backed in. If the customer switches the vehicle off and starts it again immediately the same CCM may occur again.

B663119

Service Bulletin/Repair Instructions

REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.

B720417

Service Bulletin/Repair Instructions

FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually unoccupied. If the situation is currently present sit in the seat and move the seat to a slightly different position. The POL (Passenger Occupancy Light) light should now function correctly. In some cases the Air bag Warning Light was illuminated.

B840214

Service Bulletin/Repair Instructions

CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.

B111918

Service Bulletin/Repair Instructions

DELIVERY STOP: N63R AND N63M ENGINE - CHECK HIGH TEMPERATURE COOLANT SYSTEM FOR CONTAMINATION. The engine oil to coolant heat exchanger may have an internal leak resulting in engine oil contamination of the high temperature cooling system.

B611419

Service Bulletin/Repair Instructions

SERVICE ACTION: BODY DOMAIN CONTROLLER PROGRAMMING. When the vehicle is left unlocked the interior light switch is continuously monitored. This may lead to an increased battery draw. Check control message "Energy management for engine start-up" may appear. Longer stationary periods may result in a no-start depending on the battery charge state. Software error in the BDC (Body Domain Controller).

B111219

Service Bulletin/Repair Instructions

MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.

B120419

Service Bulletin/Repair Instructions

DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Technicians may notice this fault logged during a diagnostic session: Fault code: Control module: Fault Text: 160021 DME Crankshaft sensor: general loss of synchronism Environmental conditions are vehicle speed 0 (stationary) and engine speed less than 1500 rpm. There is no customer-facing symptom nor related check control message displayed. Phantom/pseudo fault due to unsuitable DME software. Background: After parking the vehicle and turning off the engine both DME control units go into sleep mode at different times. The DME of cylinder bank 2 ("secondary") goes into sleep mode first The DME of cylinder bank 1 ("primary") is still awake and can experience a reduction in signal voltage for the crankshaft sensor signal This signal change can mistakenly be evaluated as a skipped crankshaft sensor cog by the DME. If the engine is started while the primary DME is still awake this causes a brief loss of synchronization with the secondary DME. Fault 160021 is logged after three (3) consecutive engine starts with this momentary loss of synchronization. Note: Starting the engine after the primary DME has also gone into sleep mode will avoid the loss of synchronization.

B660120

Service Bulletin/Repair Instructions

ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.

B111618

Service Bulletin/Repair Instructions

DELIVERY STOP: N63R AND N63M ENGINE - CHECK ENGINE OIL SUPPLY CIRCUIT FOR CONTAMINATION. The engine oil pan and oil lubrication circuit may be contaminated with metal debris from the engine manufacturing process.

B620919

Service Bulletin/Repair Instructions

INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).

B621019

Service Bulletin/Repair Instructions

INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2020 Bmw X5 Service Bulletins: 252 bulletins | CarFathom