B063525
Other
Engine Return
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B063525
Engine Return
B310122
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B630418
One or more of the LED daytime running lights are dim or discolored.
B120721
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
B170122
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant.
B510819
The basic conditions for initializing the power windows are not met.
B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B360121
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B541119
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
B160123
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B541319
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
B610524
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B641123
Check Engine light is on IHKA has stored fault 80131C âÂÂIHKA: 12V voltage sensor plausibilityâÂÂ
B661523
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B320223
?Unusual noises occur only when operating the steering column in the axial direction.
B520121
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
B540123
?Water leaking into the vehicle from the headliner/microphone area.
B630923
The interior lights in the rear of the passenger area do not work.
B650222
A check control message (CCM) for the restraint system (Air bag) appears.
B652023
?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
B652523
BMW AG has issued a Delivery Stop: KNEE AIRBAG.
B090221
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B320420
A groaning type noise is heard during the height adjustment.
B630821
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
B011323
Interim Class Action Settlement F95/96, G05/G06/G07 front center console cupholder United States District Court Central District of California.
B340720
DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles. The affected units may activate a sporadic red-colored Check Control Message.
B510823
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either the driver and/or passenger side.
B511722
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
B514616
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B630823
The reading lights for the second and third row seating activate automatically without customer input.
B651523
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B651921
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
SIB510623
The hazard light (aka emergency flasher) button gets stuck in the ON or OFF position when actuated.
SIB511722
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
B320123
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B620223
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.
B651623
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B841422
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B610120
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
B610223
Check control message (CCM) 183 Windscreen wiper malfunction is displayed.
B612922
The saved steering column positions, vertical and horizontal, are not stored long term.
B630822
Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.
B611222
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B651922
The customer complains that the radio stations change by themselves.
B662719
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
B840822
Due to a production error, the telematics control units were delivered without an IMS configuration.
SIB612219
When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote control/display key is inside the vehicle.
SIB640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SIB650222
A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
SIB090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB510722
This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.
SIB610722
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B110621
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
B610722
Check Control message (CCM) displays "Vehicle key missing" after engine start.
SIB640921
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
SIB650122
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
B513019
A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
B520221
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.
B661519
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B660122
The Driver Attention Camera (DCS) setting is missing or greyed out. The setting can normally be found under General settings, Driver Attention Camera.
B510122
Due to a manufacturing defect, the vehicles were built without the engine oil label. The label shows the oil viscosity.
B612219
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
SiriusXM satellite radio is not working and does not display a channel list.
B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B840621
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B540421
This situation can result in 2 customer complaints: 1. Wind noise, and 2. Excess water entry.
B611421
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
B611621
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B650919
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B341019
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
B610721
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B511821
The center console (armrest) may not open.
B651721
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
B662919
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 04 21
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
SIB 62 03 21
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB340721
When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.
B610421
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
B651121
SiriusXM satellite radio is not working and does not display a channel list.
B650721
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B330221
KNOCKING NOISE FROM THE REAR AXLE OVER UNEVEN ROAD SURFACES: . Knocking noises coming from the rear axle when cornering slowly and/or traveling over uneven road surfaces.
B340414
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B090120
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B540320
SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the switch.
B650121
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B121320
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.
B160420
?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection. This error will also disable diagnosis of the catalytic converter and oxygen sensor (if a fault is detected in the tank vent system).
B611120
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B620320
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B661820
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B661520
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
B661720
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B520720
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
B320320
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
B651520
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
B661919
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
B512220
SERVICE ACTION - TIGHTEN UNDERFLOOR BRACING: The underfloor bracing was not correctly tightened by the additional 90 required to meet the torque specification during production. Improper tightening of the underfloor bracing.
B620119
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B650709
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B651220
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.