Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B012016
Warranty Program/Extension
The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in-service / delivery date.
B065825
Other
Rear Glass Return
B110614
Service Campaign
This bulletin outlines the Customer Care Package program that has been designed exclusively for BMWvehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fueleconomy without compromising on its “class leading” power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package thatincludes a 6 point check, and if necessary, the replacement of one or more of the following powertraincomponents: Hot-Film Air Mass Sensors PIEZO High Pressure Fuel Injectors Engine Vacuum Pump Fuel System Low Pressure Sensor/Feed Line Fresh Air Intake Turbo Seals Crankcase Ventilation Lines (Hoses)
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B612723
Service Bulletin/Repair Instructions
When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
B653423
Service Bulletin/Repair Instructions
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B522319
Service Bulletin/Repair Instructions
Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
B660523
Service Bulletin/Repair Instructions
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
B540421
Service Bulletin/Repair Instructions
This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
B170222
Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166).
B610120
Service Bulletin/Repair Instructions
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
SIB660322
Service Bulletin/Repair Instructions
Driver Assistance reduced checked control message (CCM) appears. All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.
SIB170222
Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the N63 engine. A low coolant warning might also be displayed (CC Message ID166).
SIB511222
Service Bulletin/Repair Instructions
The following LIN faults for electric door sunshade may be present in the BDC fault memory. D90D81-Sunblind rear driver (LIN): Missing LIN-slave D90D84-Sunblind rear passenger (LIN): Missing LIN-slave 8049B2-Sunblind rear driver (LIN): Line interruption 8049B6-Sunblind rear passenger (LIN): Line interruption 8049B3-Sunblind rear driver (LIN): Button jammed 8049B7-Sunblind rear passenger (LIN): Button jammed Possible misuse of the electric door sunshade(s).
SIB640821
Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SIB650222
Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
SIB662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
B111614
Service Bulletin/Repair Instructions
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
B011321
Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al
B650621
Service Bulletin/Repair Instructions
SURFACE RUST ON NEW AIR BAG INFLATORS: The technician finds that the new air bag inflator (aka: gas generator) may have surface rust on the metalhousing .
B130720
Service Bulletin/Repair Instructions
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
B310112
Service Bulletin/Repair Instructions
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
B110208
Service Bulletin/Repair Instructions
Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
651512
Service Bulletin/Repair Instructions
Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
513608
Service Bulletin/Repair Instructions
Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".
613312
Service Bulletin/Repair Instructions
Erroneous CC Message Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
110712
Service Bulletin/Repair Instructions
N63 Engine: Oil Consumption and/or Rough Running Complaints. The vehicle may consume engine oil above the permissible specification, and may run rough at times. White or blue smoke may also be seen exiting the exhaust system. CAUSE The construction material of the crankcase ventilation connection lines and vent pipes may become brittle from engine compartment temperatures.
121412
Service Bulletin/Repair Instructions
N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
121712
Service Bulletin/Repair Instructions
N52T / N55 with 8HP45: Delay in Engine Response. A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
B012118
Service Bulletin/Repair Instructions
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
B110919
Service Bulletin/Repair Instructions
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint.
B013118
Service Bulletin/Repair Instructions
TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
B011618
Service Bulletin/Repair Instructions
TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.
B011718
Service Bulletin/Repair Instructions
For the above-referenced vehicles with passenger?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific? customer support program applies only if there is a defect in materials or workmanship of the Takata passenger?s side airbag module in a listed vehicle.
B110113
Service Bulletin/Repair Instructions
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the issue before the vehicle displays an engine oil service as being "due." When the vehicle's engine oil drops to the minimum level, a message will display in the vehicle advising the driver to "add 1 quart of engine oil." After topping up and continued operation, the "add engine oil" message may display again before an engine oil service is required and performed. CAUSE Engines that are fitted with a turbocharger, as part of their normal operation, will consume engine oil at a higher rate than a naturally aspirated engine (non-turbocharged engine). In this case, a "turbocharged" engine could require topping up of the engine oil more frequently.
B110815
Service Bulletin/Repair Instructions
N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. * B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair * B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints * B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity * B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. * Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption * Spark plugs fouled with engine oil and excessive engine oil consumption * Excessive engine oil consumption All Vehicles: On vehicles, where an excessive oil consumption between services is the only complaint, a complete oil consumption test as described in SI B11 03 13, must be performed first before replacing the valve seals. On vehicles exhibiting reproducible smoking from the tailpipe when hot, additional engine diagnostic steps (e.g. engine compression test, leak-down tests; inspection of the crankcase ventilation lines and turbo intake/outlet tubes for excessive oil accumulation) should be performed and documented prior to replacement of the valve seals, in order to eliminate other possible causes. Refer to the SIBs listed above for important diagnostic tips. Do not remove the intake manifolds to clean the intake valve carbon.
B111117
Service Bulletin/Repair Instructions
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Engine oil or coolant leaking from the bell housing area or the front timing chain cover area may be caused by the turbocharger itself, a turbocharger oil/coolant feed line or turbocharger oil/coolant return line. Do not remove the transmission and do not dissemble the engine before performing this inspection. If necessary, use engine oil leakage detection dye.
B840214
Service Bulletin/Repair Instructions
?CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
B660517
Service Bulletin/Repair Instructions
DOOR CANNOT BE OPENED WITH COMFORT ACCESS: One or more doors are unable to be opened from the outside of the vehicle using the Comfort Access System.
B613014
Service Bulletin/Repair Instructions
BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above.
B080119
Service Bulletin/Repair Instructions
In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
B110115
Service Bulletin/Repair Instructions
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
B110916
Service Bulletin/Repair Instructions
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear: Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.
B840314
Service Bulletin/Repair Instructions
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
SIM010717
Service Bulletin/Repair Instructions
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
SIM010917
Service Bulletin/Repair Instructions
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
B130315
Service Bulletin/Repair Instructions
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
B840311
Service Bulletin/Repair Instructions
?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
B840316
Service Bulletin/Repair Instructions
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
B111715
Service Bulletin/Repair Instructions
?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 "Removing and installing/replacing upper oil sump" in ISTA/D 3.55.2 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. "All threads must be cleaned with screw tap" Or "Clean all threads with screw tap. Order number 81 43 0 402 559" Or "Clean all threads with a thread cutter". The current repair instruction terminology will be modified to include this information.
B070314
Service Bulletin/Repair Instructions
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
B652616
Service Bulletin/Repair Instructions
USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: "Title cannot be reproduced" "Is being read" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with a large number of files. Media exceeds total storage capacity of 32 GB.
B652516
Service Bulletin/Repair Instructions
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
B340716
Service Bulletin/Repair Instructions
PARKING BRAKE DOES NOT WORK. Parking brake (EMF) sporadically or permanently fails to engage. Check Control Message (CCM) "Parking brake failed" is displayed. One or more of the following fault codes are stored in the EMF control unit: o 0x6023 - PER_POWER_ SUPPLY o 0x600E - ECU_RELAY_MOSFET o 0x6011 - ECU_MOTOR_CIRCUIT o 0x600C - PER_BUTTON_RAW o 0x6019 - PER_BUTTON_APPLY o 0x6020 - PER_BUTTON_RELEASE o 0x6021 - PER_IGN_WAKE o 0x6022 - PER_WHEEL_SPEED o 0xD387 - CAN_BUS Damaged wiring harness Defective electromechanical parking brake (EMF) actuator unit.
B130815
Service Bulletin/Repair Instructions
Service Action: S63 Engine - Check and Replace High- Pressure Injectors This Service Information bulletin supersedes SI B13 08 15 dated January 2016. The high-pressure injectors may fail, resulting in an engine malfunction warning and reduced engine output.
B270216
Service Bulletin/Repair Instructions
REPAIRING TRANSFER CASE ACTUATOR (VTG SERVO-MOTOR). The Anti-lock Brakes (ABS), Brakes and Dynamic Stability Control (DSC) warnings are on and there may also be a "Drivetrain Malfunction" warning on in the Control Display. There is also an audible clicking noise coming from the transfer case actuator when cycling the ignition. The following fault codes may be stored: (DSC) 5F3A - Clutch gearbox-ECU: clutch is open - rear-wheel drive! (VTG) 5463 - Break mechanics (VTG) 5462 - Error actuator or increased power requirements for clutch (VTG) 5461 - Error actuator control Internal wear to the plastic gears of the transfer case actuator.
B621016
Service Bulletin/Repair Instructions
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
B121116
Service Bulletin/Repair Instructions
ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
SI B11 05 16
Service Bulletin/Repair Instructions
Service Action: S63 Engine Replace Crankcase Vent Connecting Line The crankcase ventilation connection line may deteriorate prematurely causing any of the following: vacuum leak various fault codes related to mixture control stored in the DME customer complaints about rough idle speed Check Engine Light illumination.
B650216
Service Bulletin/Repair Instructions
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
B270415
Service Bulletin/Repair Instructions
Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
01 15 15
Service Bulletin/Repair Instructions
LIMITED WARRANTY HAS BEEN EXTENDED TO CERTAIN VEHICLES FOR 10 YEARS/120,000 MILES. WHICH EVER COMES FIRST. *MA
B011515
Service Bulletin/Repair Instructions
Front Propeller (Drive) Shaft: Limited Warranty Extension to 10 Years/120,000 Miles. INFORMATION For the above-referenced vehicles, BMW of North America, LLC ("BMW NA") is extending the limited warranty for the: ? Front propeller (drive) shaft to 10 years/120,000 miles as determined by the vehicle's original in-service date This bulletin is notice of a "limited warranty extension." This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing problem with this component. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific "customer notification letters," in a "phased" release, beginning on or after August 24, 2015. A sample letter is attached. ELIGIBLE BMW VEHICLES To assist you in identifying the eligible vehicles, the DCSnet Warranty Vehicle Inquiry has been updated with the "Vehicle Comment" shown below: BMW NA has extended the limited warranty for the front propeller (drive) shaft on this vehicle to 10 years/120,000 miles as determined from the original in-service date, subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please see SI B01 15 15. Note: Always check the DCSnet Warranty Vehicle Inquiry "Vehicle Comments" and the "Repair History (Claims)" sections first, before performing any repairs.
B270315
Service Bulletin/Repair Instructions
Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
B130215
Service Bulletin/Repair Instructions
?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail.
B650215
Service Bulletin/Repair Instructions
iDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.
B360215
Service Bulletin/Repair Instructions
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc. ] Page 1 of 3 Page 1 of 1 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015 Page 1 of 3 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/232...6/4/2015
SIB-11-16-14
Service Bulletin/Repair Instructions
BMW: ON CERTAIN VEHICLES, ENGINE TIMING CHAIN SHOULD BE CHECKED FOR EARLY STAGES OF WEAR, AND A REPAIR SOLUTION SHOULD BE PROVIDED. *PE UPDATED 9/25/15. *PE UPDATED 10/6/15. *PE
SIB-13-04-15
Service Bulletin/Repair Instructions
BMW: PROCEDURAL INFORMATION ON THE INSTALLATION OF FUEL SYSTEM LOW PRESSURE SENSOR AND NOT CORRECTLY INSTALLED WILL LEAD TO FAILURE OF LOW PRESSURE SENSOR AND METAL SUPPLY LINE. MODEL 2008-14. *PE
B110715
Service Bulletin/Repair Instructions
N63: Quality Control Monitoring After CCP. INFORMATION If the vehicle exhibits any of the above drivability issues, perform the ISTA/D N63 Misfire Detection test plan. Please make sure the FASTA data is transmitted. Submit a PuMA case titled "N63: Drivability after CCP." Follow the recommendations received.
B121015
Service Bulletin/Repair Instructions
SI B12 10 15 Engine Electrical Systems March 2015 Technical Service This Service Information bulletin supersedes SI B12 10 15 dated January 2015. designates changes to this revision SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) did not work correctly with ISTA/P 3.54.x or 3.55.0. It did not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The "Conversion, oil service 12 months/15,000 km/10,000 miles" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the affected ISTA/P versions
B260114
Service Bulletin/Repair Instructions
Driveshaft Technical Service. This Service Information bulletin supersedes SI B26 01 14 dated August 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Inspect Front Driveshaft. The universal joints in the front driveshaft may wear out prematurely.
070314
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
111614
Service Bulletin/Repair Instructions
This Service Information bulletin and attachment supersedes SI B11 16 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard.
SI B65 04 14
Service Bulletin/Repair Instructions
BMW:SOME BMW MODELS MAY OR MAY NOT DISPLAY AIRBAG WARNING LIGHT. *TA
110614
Service Bulletin/Repair Instructions
This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Customer Care Package. INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its "class leading" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: z Hot-Film Air Mass Sensors z PIEZO High Pressure Fuel Injectors z Engine Vacuum Pump z Fuel System Low Pressure Sensor/Feed Line z Fresh Air Intake Turbo Seals z Crankcase Ventilation Lines (Hoses) This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying "time-based" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see "Warranty Information" section below).
120415
Service Bulletin/Repair Instructions
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles. The following fault codes may be stored in the DME: E Seriesz 36AE - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 2DE2 - Valvetronic, actuation, voltage phase: Line disconnection z 2DE3 - Valvetronic, actuation, volt phase: Line disconnection z 2DE4 - Valvetronic, actuation, volt phase: Line disconnection F Seriesz 1F0905 - DME, internal fault, Valvetronic: Current implausible One or more of the following secondary faults may also be stored: z 135B10 - Valvetronic, actuation, voltage phase: Line disconnection z 135B11 - Valvetronic, actuation, volt phase: Line disconnection z 135B12 - Valvetronic, actuation, volt phase: Line disconnection Engine performance and driving characteristics are not affected. DME software diagnostic sensitivity.
121015
Service Bulletin/Repair Instructions
SUBJECT N63: CBS Oil Service Conversion in ISTA/P. The CBS oil service conversion being performed for the N63 Customer Car Package and timing chain check (SI B11 16 14) does not work correctly. It does not change the interval to the desired 12 months/10,000 miles for the vehicles listed above in the specified production ranges. The "Conversion, oil service 12months/15,000km/10,000 miles" is working properly for all other N63 vehicles produced after these dates. Incorrect coding data in the current ISTA/P version
123814
Service Bulletin/Repair Instructions
SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults. Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL) may be on with several poetential faults stored. The DME has malfunctioned due to an internal fault.
650509
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts processes for the CIC. For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, no physical copy of the navigation system road map data media DVD set or USB stick is placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement CIC parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, CIC NAVI Road Map North America PREMIUM, is shipped to all BMW centers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the CIC NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the CIC in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set onto the Network Attached Storage (NAS), please contact your ISPI Next Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly to the hard disc drive (HDD) integrated in the CIC by inserting the DVDs one by one into the CIC internal DVD drive. It will take approxim
651009
Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
130712
Service Bulletin/Repair Instructions
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. ? During a hot start, the engine runs very roughly and the Service Engine Soon lamp is illuminated.? While driving or idling, the engine will misfire and the Service Engine Soon lamp is illuminated. ? Various misfire faults are stored in DME fault memory. CAUSE An internal failure of the high-pressure fuel injector can lead to incorrect operation.
613014
Service Bulletin/Repair Instructions
BMW Maintenance Program: 12-Volt Battery Replacement Measure.
840412
Service Bulletin/Repair Instructions
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z However, it does not transfer the contact list (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone (passkey) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
SIB-16-15-14
Service Bulletin/Repair Instructions
BMW: MALFUNCTION WARNING LIGHT FOR ENGINE IS ILLUMINATED DUE TO PURGE AIR SYSTEM MICRO LEAKAGE AND VENTILATION OF FUEL TANK FROM CONTAMINATION. *PE
610314
Service Bulletin/Repair Instructions
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored: z 213901 - Power management: Reduction or shutdown of individual electrical consumer z 8040BD - Reset or deactivation of Terminal 30F z 8040B9 - De-activation of terminal 30B: Top start capability limit reached z 8020E8 - Reset or deactivation of terminal 30F z 800E89 - FRM: start capability limit reached with lights active during stationary mode z 93076B - Deactivation of terminal 30B: upper start capability limit reached z 93076A - Deactivation of terminal 15: upper start capability limit reached, but deactivation preventer active z 93076C - Deactivation of terminal 30B: upper start capability limit reached, but deactivation preventer or legal loads active z 930769 - Deactivation of terminal 15: upper start capability limit reached Note: When the outside temperatures drop below 46F, the charging system is switch to full charge. CAUSE z The check control message (ID 229) is caused by a heavily discharged battery. z The check control message is triggered when the current state of charge (SoC) of the battery approaches the minimum SoC that is required to start the vehicle (start capability limit). z In low outside ambient temperatures, the start capability limit of the vehicle is higher. Therefore it takes more energy from the battery to start a cold engine. z Without the early warning of the check control message, the current state of charge would drop below the start capability limit and the vehicle would not start. z The vehicle's intelligent power management system actively takes measures to increase the charge of the battery, such as increasing idle speed and reducing or shutting
8403014
Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
SIB-12-14-12
Service Bulletin/Repair Instructions
BMW: EXPERIENCING LOSS OF ENGINE POWER, SERVICE ENGINE SOON LAMP IS ILLUMINATED, A NOISE, LIKE RATTLING, COMING FROM ENGINE COMPARTMENT. *PE UPDATED 10/31/12. *PE MODELS 2010 E70, 71, 82, 88, 90, 92, 93, F07, 10, 12, 13, 25. UPDATED 1/18/13. *PE UPDATED 4/18/2013. *KB UPDATED 05/13/2013 *JS UPDATED 5/19/15. *PE
611714
Service Bulletin/Repair Instructions
Intelligent Battery Sensor Diagnosis Hints. The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor, function c. 2E8D - Intelligent battery sensor, signal transmission d. 2E8E - Intelligent battery sensor, communication CAUSE A faulty battery or IBS sensor (not both) The power management system and IBS in the vehicle cannot determine if the battery needs to be replaced. This is normal operation for all E-Series vehicles because they do not have the Advanced IBS sensor that the F-Series vehicles do. An external battery tester (Midtronics EXP-1000) must be used to determine if the battery needs to be replaced. Energy Diagnosis will not prompt for a battery replacement unless the battery is "aged." When energy diagnosis identifies the battery as "aged," it means the amount of energy discharge over the course of the life of the battery has reached its maximum (worn out). In most cases, energy diagnosis states that the battery is OK. This is typically an indication of the current State of Charge (SoC), not the State of Health (SoH). The SoC is defined as the current amount of energy left in the battery (displayed as a percentage). The SoH is defined as an evaluation of the condition of the battery over a period of time (displayed as a percentage). For more information about batteries, refer to Training Manual ST051, "07 Battery Basics."
260114
Service Bulletin/Repair Instructions
Service Action: Inspect Front Driveshaft. The universal joints in the front driveshaft may wear out prematurely.
010414
Service Bulletin/Repair Instructions
External Engine Oil Leaks and Repairs. During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs," etc. If this visual appearance of accumulated oil on the engine assembly as an "active leak" is misinterpreted, unnecessary gasket repairs/replacements will result. Specifically, our analysis of the claim-related data for vehicles equipped with the engines noted in this bulletin is showing an above-average number of engine gasket repair/replacement claim submissions. The purpose of this bulletin is to provide your workshop with information and a procedure that will help in identifying engine oils leaks that do and do not require a repair.
840214
Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
840314
Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
SIB-84-03-14
Service Bulletin/Repair Instructions
BMW: WHEN USING IPHONE, VARIOUS CONNECTIVITY FAILURES OCCUR, SUCH AS DISCONNECTION OF CALL, LIST OF CONTACTS INCOMPLETE, DUE TO THE VARIANTS AND SOFTWARE USED. MODEL 2008-2014.
360211
Service Bulletin/Repair Instructions
Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.
240313
Service Bulletin/Repair Instructions
A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation can be more noticeable while driving on roads with slight turns or with an increasing gradient. Unfavorable EGS and DME software
650514
Service Bulletin/Repair Instructions
Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
SIB-12-09-12
Service Bulletin/Repair Instructions
BMW: WITHOUT RELEVANT FAULTS STORED IN DME MEMORY, WHEN AT LOW SPEED MANEUVERING AND IDLING, OR STEERING TURNED TO FULL LOCK POSITION, OR DRIVING OFF THROTTLE (COASTING) AND BRAKING AT 10MPH, VEHICLE WOULD IDLE SPEED MAY FLUCTUATE UP AND DOWN OR CUT OFF. MODELS 2012 E70, 71, 82, 88, 90, 92, 93, F07, 10, 12, 13, 25. *PE UPDATED 05/13/2013 *JS UPDATED 08/7/2014 *JS
SIB-24-02-12
Service Bulletin/Repair Instructions
BMW: DELAY IN ENGINE RESPONSE. *KB UPDATED 08/06/2014 *JS
840114
Service Bulletin/Repair Instructions
ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availabilty (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
630414
Service Bulletin/Repair Instructions
Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
652513
Service Bulletin/Repair Instructions
ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST "My Info" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is sent to the vehicle.
653009
Service Bulletin/Repair Instructions
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
121713
Service Bulletin/Repair Instructions
N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised for a few seconds so the engine does not stall This can occur most frequently at outside ambient temperatures between -15°C and + 15°C. It is possible that the Service Engine Soon (MIL) lamp is on with misfire fault(s) stored, but it is equally possible that there will be no faults stored in the DME. Unfavorable DME software Cold start or idling problems may arise due to poor fuel quality. The use of summer fuel during cold outside temperatures may also lead to such problems.
110713
Service Bulletin/Repair Instructions
N63T Engine: New Test Plan to Check Engine Oil Level with ISTA/D 3.39.21. INFORMATION With the release of ISTA/D 3.39.21, a new test plan is available for checking the engine oil level in some vehicles with the N63T engine. The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. When performing the scheduled oil service and filling the engine with the amount specified, the applicable ISTA/D repair instruction does not require performing this test plan. Applicable models: * F01 and F02 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F06, F07, F12 and F13 with the N63T engine, produced from 3/2013 and later with I-Level F001-13-03-501 or higher * F10 with the N63T engine produced from 7/2013 and later with I-Level F010-13-07-501 or higher Test plan path: Service Function/Drive/Motor Electronics/Motor Oil/Oil Level IMPORTANT: Do not perform this test plan on the following vehicles: * E70, E71, F01, F02, F04, F06, F07, F12 and F13 vehicles with the N63 or N63T engine, produced before 3/2013 l * F10 vehicles with the N63 engine produced before 7/2013 If this test plan is performed on these vehicles, the result is an incorrect measurement and level indication; overfilling of the engine will occur. Overfilling of the engine will result in engine damage. When a solution for vehicles which are not at one of the integration levels above is available, it will be communicated promptly. WARRANTY INFORMATION Not applicable. [ Copyright (c)2013 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15702.1.B11071... 11/12/2013
310112
Service Bulletin/Repair Instructions
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
340713
Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production instead of the appropriate 24-month interval.
511213
Service Bulletin/Repair Instructions
Grating Noise from Side Window Defroster Vent. The customer may notice a grating or creaking noise coming from the instrument panel at the extreme left or right side. It is only heard when the vehicle is in motion. CAUSE The side window defroster vent fitment (in the instrument panel) causes a grating noise when driving, and torsional forces are applied. The driver's or passenger's side can both be affected.
541208
Service Bulletin/Repair Instructions
Water Leak from the Front of the Sunroof. During extended periods of heavy rain, water may enter the vehicle from the area around the front of the sunroof cassette, the Roof Control Panel (FZD), the map lights, or the A-pillars. The customer may also simply state that the carpet in the front of the vehicle is wet. The sunroof cassette is overflowing due to the fact that one or both of the front sunroof drains are trapped or twisted.
120412
Service Bulletin/Repair Instructions
N55: Idle Fluctuates Briefly After a Cold Engine Start. Under certain engine cold starts, the engine idle may fluctuate during the first 10-20 seconds of operation before becoming stable. No faults will be stored in this situation, which will usually only occur at specific engine temperatures, making it difficult to reproduce in the workshop. Unfavorable DME software calibration
010212
Service Bulletin/Repair Instructions
BMW NA has agreed to extend the emissions warranties of the turbocharger's wastegate to: ??8 years or 82,000 miles, whichever occurs first, as determined from the vehicle's original in-service date select the "Vehicle Comment" button to display the extended coverage information. The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply. BMW NA will not provide warranty coverage to any Settlement Class Member's vehicle containing modifications or alterations to the turbocharger or its wastegates (software, hardware or otherwise), or evidencing other conditions not normally covered under the original New Vehicle/SAV Limited Warranty or applicable emissions warranty. Modifications excluded from warranty coverage include any aftermarket parts that affect the turbocharger system, or if there are other conditions that would normally exclude it from warranty coverage.
320313
Service Bulletin/Repair Instructions
Steering Column Automatic Adjustment Is Inoperative. The steering column automatic adjustment, when leaving and entering the vehicle, is inoperative. The steering column manual adjustment works properly. CAUSE CAS (Car Access System) error: Electric steering column adjustment is not initialized. No faults codes are stored in the system.
120813
Service Bulletin/Repair Instructions
Service Action: Program Control Units (Auto Hold Response). Based on the accelerator pedal request, the engine's response may not be fulfilled on hills if the "Auto hold" function is activated. CAUSE DME software error
130409
Service Bulletin/Repair Instructions
N54 Engine: Diagnosis of Cold Start Rough Running with Misfire Faults. The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop. During the course of diagnosis, the spark plugs, removed from the misfiring cylinders after the problem was reproduced, are found to be soaked ("wet") with fuel, while the injector tips are covered with a layer of carbon deposit. Possible cause: high-pressure injector failure (leakage or incorrect spraying pattern) due to internal wear or unfavorable stock of tolerances IMPORTANT: For comprehensive N54 drivability diagnostics, always refer to the "N54 Engine Diagnostic Fault Tree" file (the current version "02_14_13" is found as a PDF attachment to SI B12 55 06).
270212
Service Bulletin/Repair Instructions
The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for "Chassis Control System failure." One or more of the following fault codes are stored: DSC: * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV
340612
Service Bulletin/Repair Instructions
DSC Warning Light is On. The warning lamps for DSC, ABS and brake warning are illuminated. There may also be a warning in the control display for 'Chassis Control System failure' One or more of the following fault codes are stored: F25, F30 DSC * D36D44 - Signal error longitudinal torque distribution (LMV) * 48097D - Transfer Case clutch position open F01, F02, F07, F10, F12 and F13 LMV: * 440108 - Control Unit internal error * 44010F - Control Unit internal error E70, E71 and E84 LMV: * 5219 - Control Unit: EEPROM Writing-reading-error * 522D - Control Unit: internal Error CAUSE Software calibration error in the LMV
520313
Service Bulletin/Repair Instructions
Rattle Noise from Rear Seat Backrest. A rattle noise can be heard from the rear seat area when the vehicle is driven. CAUSE The left and right rear seat backrest locks have insufficient lubrication.
SIB-12-05-12
Service Bulletin/Repair Instructions
BMW: THE ENGINE SPEED MAY DROP SIGNIFICANTLY BELOW NORMAL IDLING SPEED IF THE STEERING WHEEL IS TURNED AT SHARPLY LOWER ROAD SPEEDS. *JS UPDATED ON 4/18/2013. *KB UPDATED 7/9/13. *PE
SIB-12-08-13
Service Bulletin/Repair Instructions
BMW: WHILE ON HILLS, ENGINE RESPONSE MAY NOT BE FULFILLED, WHEN ACCELERATOR PEDAL IS DEPRESSED AND IF AUTO HOLD FUNCTION IS ACTIVATED. MODELS 2010-2013 E70, E71. *PE
110113
Service Bulletin/Repair Instructions
MService Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak.
120912
Service Bulletin/Repair Instructions
Intermittently, the engine idle speed may fluctuate up and down or cut off under any of the following circumstances, without any relevant faults stored in the DME memory: * While driving off throttle (coasting) and braking at speeds below approx. 10 mph * While idling, low-speed maneuvering such as parking, or if the steering is turned to the full-lock position Unfavorable DME software
121611
Service Bulletin/Repair Instructions
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
130213
Service Bulletin/Repair Instructions
N54 Engine: Fuel Pressure Control Test Plan Error. INFORMATION Not applicable.
240113
Service Bulletin/Repair Instructions
Oil Leak from Transfer Case. Oil is leaking from the transmission area, or oil seepage is noticed from the transmission/transfer case area during a service. CAUSE The leak can be misdiagnosed as a transmission fluid leak from either the mechatronics sleeve or transmission oil pan. The leak is actually coming from the transfer case (input or output shaft seal).
320210
Service Bulletin/Repair Instructions
Squeaking Noises from Steering Wheel While Turning. There is a squeaking noise from the steering column when the steering wheel is turned. The rubber boot on the steering column is not positioned correctly or lacks sufficient grease for the plastic bearing. INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan, using the latest ISTA version. In "Information Search," select the "Function Structure" tab. Select "Chassis and Suspension / Steering / Steering interference noise," and then press "Start Search." Select test plan "AM3201_00222 - Steering noises." The BMW Group has integrated NED (Non-electric Diagnosis) into diagnosis for the purpose of finding the cause of mechanical, acoustic and visual problems. Refer to bulletin B07 03 10 for more details.
610512
Service Bulletin/Repair Instructions
Battery Discharged Because of Unfavorable Driving Profile. In certain situations, the battery may become discharged when the vehicle is driven frequently on short trips (less than 3 miles per trip), or when the telephone or entertainment system is used for up to 30 minutes while the vehicle is stationary. CAUSE The vehicle charging system, in extreme conditions, is not able to properly compensate for the excessive discharging of the battery caused by an unfavorable driving profile.
610513
Service Bulletin/Repair Instructions
The vehicle does not start. CAUSE Software error in the CAS (Car Access System).
610813
Service Bulletin/Repair Instructions
Front or Rear Windshield Wipers Fail to Operate. INFORMATION The following troubleshooting hints are based on known areas that can cause the situations described above to occur. 1. Front windshield wiper failure: perform the following checks only when the front windshield wiper fails to operate. If the rear wipers fail to operate, proceed to section 2. * Check Fuse F44 (30 A) and replace as necessary. * Check connector X333 at the front wiper motor to makes sure it is plugged in correctly, and no corrosion exists at the connection. Repair as needed.
631009
Service Bulletin/Repair Instructions
INFORMATION Note: Failures that result from the installation of non-approved accessories and/or non-original parts are not covered. Procedure A with Reprogramming and Encoding the Vehicle Covered under the terms of the BMW New Vehicle/SAV Limited Warranty or the BMW Certified Pre-Owned Program. Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. If a control module fails to program correctly or initializations are required, the additional work must be claimed with separate labor operations under the applicable defect code listed above; refer to KSD2. And, if necessary, also: Procedure A without Reprogramming and Encoding the Vehicle (Vehicle is already at the Correct I-Level) Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
SIB-12-16-11
Service Bulletin/Repair Instructions
BMW: SERVICE ENGINE SOON LIGHT IS ON AND THE ENGINE HAS REDUCED POWER WITH TROUBLE CODES STORED. *RM UPDATED ON 4/24/2013. *KB
SIB-61-05-12
Service Bulletin/Repair Instructions
BMW: BATTER DISCHARGED BECAUSE OF UNFAVORABLE DRIVING PROFILE. THIS IS CAUSED ON SHORT TRIPS (LESS THAN 3 MILES) OR WHEN THE TELEPHONE OR ENTERTAINMENT SYSTEM IS USED FOR UP TO 30 MINUTES WHILE VEHICLE IS STATIONARY. MODELS X5, X6 ALL MODEL YEARS AFFECTED. *KB
SIB-61-13-05
Service Bulletin/Repair Instructions
BMW: BATTERY HAS AN INCREASED DEMAND DUE TO DEVELOPEMENTAL PROCESS OF THE ELECTRICAL SYSTEM. THIS IS CAUSING THE BATTER TO NEED TO UNDERGO AN ENERGY DIAGNOSIS. *KB
350113
Service Bulletin/Repair Instructions
Incorrect Accelerator Pedal Module. During vehicle production, certain X5 and X6 models may have been produced with an accelerator pedal module that does not have the stainless steel trim.
650110
Service Bulletin/Repair Instructions
CCC - "Please Insert Navigation DVD" Appears on CID. The navigation map DVD cannot be read or detected. The message "Please insert navigation DVD" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head
652212
Service Bulletin/Repair Instructions
Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
SIB160712
Service Bulletin/Repair Instructions
BMW: SERVICE ACTION: REPLACE THE LEFT AND RIGHT FUEL LEVEL SENSOR. DUE TO HIGH PROPORTION OF ETHANOL IN THE FUEL, THE INTERNAL MECHANISMS OF THE FUEL LEVEL SENSORS MAY SWELL. THIS MAY INHIBIT THE MOVEMENT OF ONE OR BOTH OF THE FUEL LEVEL SENSORS. *JS
SIB-12-18-12
Service Bulletin/Repair Instructions
BMW: IF BSD COMMUNICATION IS DISRUPTED, OIL LEVEL SENSOR DATA IS NO LONGER RECEIVED BY DME. BSD COMMUNICATION FAULT(S), AFTER REPAIRS ARE SHORTLY SET, REQUIRES REMOVAL OF IGNITION HARNESS FROM CYLINDER HEAD COVER. ALL MODELS. NO MODEL YEARS LISTED. *PE
SB-1214
Service Bulletin/Repair Instructions
BMW: VEHICLES NEEDS DIAGNOSING FOR N63 MISFIRE FAULTS WHEN SERVICE ENGINE SOON LAMP IS ILLUMINATED. LACK OF DIAGNOSING ENGINE OR FUEL SYSTEM COULD CAUSE INCORRECT DIAGNOSIS AND REPEATED REPAIR ATTEMPTS. NO MODELS OR MODEL YEARS LISTED. *PE
130612
Service Bulletin/Repair Instructions
N63 and N74 Engine: ISTA/D 2.33 Diagnostic Error in the Low-pressure Fuel Supply Sensor Value. INFORMATION When diagnosing the low-pressure fuel supply sensor with one of the following test plans and ISTA/D 2.33, an error will be encountered in the display. The value of the low-pressure fuel supply sensor will read 0 bar at all times. * B1214_DI6KNDR * D18KHDR * AT1214_DIKNDR * AT1214_DIKHDR Do not replace the low-pressure fuel supply sensor. The operating pressure of the low-pressure fuel supply sensor can found in "DME Diagnostic Query" using the following procedure: 1. Exit the test plan and return to the control unit tree. http://www.bmwtis.net/tiscode/cgi-bin/omcgi.exe?sie_path=/tsb/bulletins/htm_store/14907...11/7/2012 Page 2 of 2 2. Select "DME" in the control unit tree. 3. Select " Call Up ECU Functions." 4. Select "Diagnostic Query." 5. Select "Fuel Pressure (Low Pressure)." 6. Select "Query Status." The engine must be running to verify operation of the pressure sensor. The software error will be corrected in ISTA/D 2.34, scheduled for release in December 2012.
511712
Service Bulletin/Repair Instructions
Service Action: Install Door Sill Trim Strips. The door sill trim strips were not installed.
611305
Service Bulletin/Repair Instructions
Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the "Procedure" section of this Service Information for details.
SIB-13-06-12
Service Bulletin/Repair Instructions
BMW: WHEN USING ONE OF THE TEST PLANS AND ISTA/D 2.33, WILL ENCOUNTER, IN THE DISPLAY, AN ERROR, WHEN DIAGNOSING LOW PRESSURE FUEL SUPPLY SENSOR THAT NEED NOT BE REPLACED. MODELS 370, 71, 72, F01, 02, 04, 07, 10, 12, 13. NO MODEL YEARS LISTED. *PE
SIB-11-08-12
Service Bulletin/Repair Instructions
BMW: DUE TO DAMAGED SEAL RING, DURING ASSEMBLY, ENGINE OIL IS LEAKING FROM ENGINE OIL PUMP VOLUME CONTROL VALVE GASKET SEAL RING. MODELS E70, E71, F01, F02, F04, F07, F10, F12, F13. NO MODEL YEARS LISTED. *PE
SIB-31-01-12
Service Bulletin/Repair Instructions
BMW: WHILE MANEUVERING AT LOW SPEEDS, MOVEMENT BETWEEN SURFACE CONTACTS OF SWIVEL BEARING AND WHEEL BEARING, CAN CAUSE CLICKING NOISES. MODELS E70, 71, F01, 02, 04, 07, 10, 12, AND 13. NO MODEL YEARS LISTED. *PE UPDATED 11/1/13. *PE
SIB-61-02-12
Service Bulletin/Repair Instructions
BMW: ELECTRONIC MALFUNCTION AND VARIOUS CHECK CONTROL MESSAGES ARE DISPLAYED IN CID (CENTRAL INFORMATION DISPLAY) AND INSTRUMENT CLUSTER. *PE MODELS 2009-2012 E70, E71, E72, E82, E88, E90, E91, E92, E93, F01, F02, F04, F07, F10, F12, F13, F25. UPDATED 11/2/12. *PE
SI-B-11-05-12
Service Bulletin/Repair Instructions
BMW: SERVICE ENGINE SOON LIGHT COMES ON. ENGINE BREATHER LINE (CRANKCASE VENTILATION HOSE) FAILED, CAUSING VEHICLE TO RUN ROUGH. THIS IS DUE TO PLASTIC MATERIAL USED FOR CRANKCASE VENTILATION HOSE BECOMES BRITTLE AND BREAK. *PE