Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B110426
Service Bulletin/Repair Instructions
The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
B010324
Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
B652724
Service Bulletin/Repair Instructions
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great
B010325
Warranty Program/Extension
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
B010825
Warranty Program/Extension
A vehicle listed above may arrive with a Check Control Message (CCM), and/or malfunction indicator lamp(MIL) illuminated. After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottomactive air flap is obstructed or blocked. Thoroughly inspect the front bottom air flap, when applicable, remove any contamination that is found caught inand between the bottom air flaps (aka “blinds”) and/or the housing.
B513019
Service Bulletin/Repair Instructions
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in th e area of the door jamb.
B660325
Service Bulletin/Repair Instructions
A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software Error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error 8031CD Ultrasonic Sensor Voltage Supply Sensors Back: Short Circuit 8031CC Ultrasonic Sensor Voltage Supply Front: Short Circuit 8031CA Ultrasonic Sensors Front Extraneous Noise
B011323
Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: F95 F96 G05 G06 G07 FRONT CENTER CONSOLE CUPHOLDER
B110521
Service Campaign
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off thecoolant pump and alternator.
B520524
Service Bulletin/Repair Instructions
A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down.
B521019
Service Bulletin/Repair Instructions
The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.
B611124
Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
B612723
Service Bulletin/Repair Instructions
The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
B310122
Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B630418
Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored.
B120721
Service Bulletin/Repair Instructions
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
B170122
Service Bulletin/Repair Instructions
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant.
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B360121
Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B541119
Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B541319
Service Bulletin/Repair Instructions
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
B610524
Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B641123
Service Bulletin/Repair Instructions
Check Engine light is on IHKA has stored fault 80131C âÂÂIHKA: 12V voltage sensor plausibilityâÂÂ
B320223
Service Bulletin/Repair Instructions
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
B522319
Service Bulletin/Repair Instructions
Two areas of the third-row seat backrest that may cause a noise concern have been added.
B653423
Service Bulletin/Repair Instructions
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B661523
Service Bulletin/Repair Instructions
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B660523
Service Bulletin/Repair Instructions
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
B540421
Service Bulletin/Repair Instructions
This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
B120623
Service Bulletin/Repair Instructions
The engine malfunction warning is illuminated and one or more of the following faults are stored in theDME: 034D63 - Exhaust switchable cam follower, system: continuous deactivation, maximum number of switchingerrors exceeded 035601 - Exhaust switchable cam follower 1, electrical: cable break 035604 - Exhaust switchable cam follower 2, electrical: cable break 034BBF - Exhaust switchable cam follower, system: switching errors
B110823
Service Bulletin/Repair Instructions
Due to an assembly ase ventilation line connections may not be securely locked.
B240323
Service Bulletin/Repair Instructions
?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."
B520121
Service Bulletin/Repair Instructions
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
B540123
Service Bulletin/Repair Instructions
?Water leaking into the vehicle from the headliner/microphone area.
B630923
Service Bulletin/Repair Instructions
The interior lights in the rear of the passenger area do not work.
B650222
Service Bulletin/Repair Instructions
A check control message (CCM) for the restraint system (Air bag) appears.
B652023
Service Bulletin/Repair Instructions
?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
B652523
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop: KNEE AIRBAG.
B661223
Service Bulletin/Repair Instructions
?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023. Usage of the Highway Assist function (option code 5AX) is not possible.
B090221
Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B120323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B240223
Service Bulletin/Repair Instructions
BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
B320420
Service Bulletin/Repair Instructions
A groaning type noise is heard during the height adjustment.
B630321
Service Bulletin/Repair Instructions
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640821
Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
B340720
Service Bulletin/Repair Instructions
DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles. The affected units may activate a sporadic red-colored Check Control Message.
B510823
Service Bulletin/Repair Instructions
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either the driver and/or passenger side.
B511722
Service Bulletin/Repair Instructions
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
B514616
Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B520623
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective March 13, 2023) on certain Model Year 2023 BMW X6 SAC vehicles that were produced between March 1, 2023, and March 7, 2023. A metal stamping error during production, on a small amount of the affected vehicles.
B610123
Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
B630823
Service Bulletin/Repair Instructions
The reading lights for the second and third row seating activate automatically without customer input.
B651523
Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B651921
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
SIB510623
Service Bulletin/Repair Instructions
The hazard light (aka emergency flasher) button gets stuck in the ON or OFF position when actuated.
SIB511722
Service Bulletin/Repair Instructions
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B320123
Service Bulletin/Repair Instructions
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B610723
Service Bulletin/Repair Instructions
During a service visit, a new BDC control unit was installed in the affected vehicle. As a result, the "lock after starting to drive" function of the doors may not have been activated again.
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B620223
Service Bulletin/Repair Instructions
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B610120
Service Bulletin/Repair Instructions
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
B610223
Service Bulletin/Repair Instructions
Check control message (CCM) 183 Windscreen wiper malfunction is displayed.
B650422
Service Bulletin/Repair Instructions
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
B652021
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
B170617
Service Bulletin/Repair Instructions
Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system.
B240222
Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle.
B612922
Service Bulletin/Repair Instructions
The saved steering column positions, vertical and horizontal, are not stored long term.
B630822
Service Bulletin/Repair Instructions
Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.
B511922
Service Bulletin/Repair Instructions
One of the center console armrest doors is slow to open, instead of both opening evenly at the same time.
B520921
Service Bulletin/Repair Instructions
Noise is heard from the seat frame/rail assembly. Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B651122
Service Bulletin/Repair Instructions
Delivery Stop: Roof fin. BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2022 - 2023 BMW vehicles that were produced on July 26, 2022. There is potential for water ingress via the roof antenna housing.
B651222
Service Bulletin/Repair Instructions
The seal of the roof-mounted antenna housing is separating from the vehicle.
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B170222
Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166).
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B662719
Service Bulletin/Repair Instructions
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
SIB170220
Service Bulletin/Repair Instructions
Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with coolant loss when opening the low temperature cooling system reservoir (engine cold). The following fault code may also be stored in the DME: 20A201 - Charge air cooling system: Coolant pump protective function activated due to dry running Symptom 2*: The air conditioning may have low cooling output with the following fault stored in the IHKA: 80120A - Compressor: Shut down due to overpressure in refrigerant system. Symptom 2 is an additional symptom related to Symptom 1. Diagnose the IHKA fault with ISTA test plans if it is the only fault stored (if no DME faults are stored related to coolant loss, this bulletin repair does not apply).
SIB650922
Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB660322
Service Bulletin/Repair Instructions
Driver Assistance reduced checked control message (CCM) appears. All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.
SIB170222
Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the N63 engine. A low coolant warning might also be displayed (CC Message ID166).
SIB511222
Service Bulletin/Repair Instructions
The following LIN faults for electric door sunshade may be present in the BDC fault memory. D90D81-Sunblind rear driver (LIN): Missing LIN-slave D90D84-Sunblind rear passenger (LIN): Missing LIN-slave 8049B2-Sunblind rear driver (LIN): Line interruption 8049B6-Sunblind rear passenger (LIN): Line interruption 8049B3-Sunblind rear driver (LIN): Button jammed 8049B7-Sunblind rear passenger (LIN): Button jammed Possible misuse of the electric door sunshade(s).
SIB640821
Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SIB650222
Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
SIB662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB170122
Service Bulletin/Repair Instructions
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold. Check Control message (ID 166): Top up coolant.
SIB510722
Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B110621
Service Bulletin/Repair Instructions
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
B610121
Service Bulletin/Repair Instructions
48 V battery may become totally discharged, and possible replacement needed.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
SIB640921
Service Bulletin/Repair Instructions
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
SIB650122
Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
B520221
Service Bulletin/Repair Instructions
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.
B661519
Service Bulletin/Repair Instructions
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
Service Bulletin/Repair Instructions
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B160321
Service Bulletin/Repair Instructions
A fuel leak may develop from the fuel tank.
B660122
Service Bulletin/Repair Instructions
The Driver Attention Camera (DCS) setting is missing or greyed out. The setting can normally be found under General settings, Driver Attention Camera.
B370121
Service Bulletin/Repair Instructions
After performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.
B510122
Service Bulletin/Repair Instructions
Due to a manufacturing defect, the vehicles were built without the engine oil label. The label shows the oil viscosity.
B612219
Service Bulletin/Repair Instructions
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B840621
Service Bulletin/Repair Instructions
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
Service Bulletin/Repair Instructions
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
Service Bulletin/Repair Instructions
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B611421
Service Bulletin/Repair Instructions
The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
B611621
Service Bulletin/Repair Instructions
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B650919
Service Bulletin/Repair Instructions
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B341019
Service Bulletin/Repair Instructions
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
B610721
Service Bulletin/Repair Instructions
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B511821
Service Bulletin/Repair Instructions
The center console (armrest) may not open.
B651721
Service Bulletin/Repair Instructions
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
B662919
Service Bulletin/Repair Instructions
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 04 21
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
SIB 61 09 21
Service Bulletin/Repair Instructions
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SIB 62 03 21
Service Bulletin/Repair Instructions
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB340721
Service Bulletin/Repair Instructions
When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.
B610421
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
B651121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B650721
Service Bulletin/Repair Instructions
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
Service Bulletin/Repair Instructions
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B330221
Service Bulletin/Repair Instructions
KNOCKING NOISE FROM THE REAR AXLE OVER UNEVEN ROAD SURFACES: . Knocking noises coming from the rear axle when cornering slowly and/or traveling over uneven road surfaces.
B340414
Service Bulletin/Repair Instructions
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
B612220
Service Bulletin/Repair Instructions
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate.
B090120
Service Bulletin/Repair Instructions
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B540320
Service Bulletin/Repair Instructions
SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the switch.
B610321
Service Bulletin/Repair Instructions
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
B630318
Service Bulletin/Repair Instructions
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .
B650121
Service Bulletin/Repair Instructions
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B121320
Service Bulletin/Repair Instructions
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.
B611320
Service Bulletin/Repair Instructions
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
B630720
Service Bulletin/Repair Instructions
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.
B650221
Service Bulletin/Repair Instructions
FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent reason with all the vehicle's doors and windows closed.
B160420
Service Bulletin/Repair Instructions
?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection. This error will also disable diagnosis of the catalytic converter and oxygen sensor (if a fault is detected in the tank vent system).
B611120
Service Bulletin/Repair Instructions
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B620320
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
Service Bulletin/Repair Instructions
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B652120
Service Bulletin/Repair Instructions
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.
B661820
Service Bulletin/Repair Instructions
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B512720
Service Bulletin/Repair Instructions
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B661520
Service Bulletin/Repair Instructions
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
B661720
Service Bulletin/Repair Instructions
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B520720
Service Bulletin/Repair Instructions
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
B320320
Service Bulletin/Repair Instructions
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
B511219
Service Bulletin/Repair Instructions
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B520520
Service Bulletin/Repair Instructions
BACKREST MISALIGNMENT OF 60/40 SECOND ROW SEAT: On vehicles equipped with the second row 60/40 split bench seats, the backrests may not properly align between the two seats.
B640320
Service Bulletin/Repair Instructions
CENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on". The air ducts may not be properly connected, this allows heated air to leak out in this area. The foam material that seals between the ducts may be out of position, not held by the mounting adhesive and squashed allowing for an air leak.