Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B110426
The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
B010324
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
B652724
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 93094F - Knee airbag, front passenger: Short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great 930952 - Knee airbag, front passenger: Resistance too great
B640320
The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on".
B010325
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
B010825
A vehicle listed above may arrive with a Check Control Message (CCM), and/or malfunction indicator lamp(MIL) illuminated. After carrying out the vehicle test, one or more of the stored faults indicate that the operation of the front bottomactive air flap is obstructed or blocked. Thoroughly inspect the front bottom air flap, when applicable, remove any contamination that is found caught inand between the bottom air flaps (aka “blinds”) and/or the housing.
B120425
As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority (California Air Resources Board– CARB). The fault has no effect on the use of the vehicle by the customer.
B660325
A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software Error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error 8031CD Ultrasonic Sensor Voltage Supply Sensors Back: Short Circuit 8031CC Ultrasonic Sensor Voltage Supply Front: Short Circuit 8031CA Ultrasonic Sensors Front Extraneous Noise
B011323
CLASS ACTION SETTLEMENT: F95 F96 G05 G06 G07 FRONT CENTER CONSOLE CUPHOLDER
B520920
HEAD RESTRAINT AND/OR BACKREST OF 3RD ROW SEATS CANNOT BE FOLDED DOWN
B110521
The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off thecoolant pump and alternator.
B120224
VOLUNTARY EMISSIONS RECALL 24E-A02: VALVETRONIC
B651024
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
B120224B
BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
B120224A
BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
B521019
The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.
B630523
The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged.
B611124
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote control receiver at the rear right (FBD5s HR): Programming defective 80424F Remote control receiver at the rear left (FBD5s HL): Programming defective
B511520
Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.
B612723
The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
B310122
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
B630418
One or more of the LED daytime running lights are dim or discolored.
B120721
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine compartment. Smoke formation in the area of the belt drive. Drive belt damaged or prematurely worn. Torn drive belt.
B170122
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant.
B510819
The basic conditions for initializing the power windows are not met.
B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B360121
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B541119
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles which have quality improvement measures already in place.
B160123
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B541319
The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
B610524
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B641123
Check Engine light is on IHKA has stored fault 80131C âÂÂIHKA: 12V voltage sensor plausibilityâÂÂ
B320223
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
B160623
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
B522319
Two areas of the third-row seat backrest that may cause a noise concern have been added.
B653423
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B661523
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B660523
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
B540421
This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
B120623
The engine malfunction warning is illuminated and one or more of the following faults are stored in theDME: 034D63 - Exhaust switchable cam follower, system: continuous deactivation, maximum number of switchingerrors exceeded 035601 - Exhaust switchable cam follower 1, electrical: cable break 035604 - Exhaust switchable cam follower 2, electrical: cable break 034BBF - Exhaust switchable cam follower, system: switching errors
B110823
Due to an assembly ase ventilation line connections may not be securely locked.
B652823
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
B631123
Moisture is visible in one or both of the Daytime Running Light (DRL) headlights.
B240323
?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."
B520121
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
B540123
?Water leaking into the vehicle from the headliner/microphone area.
B630923
The interior lights in the rear of the passenger area do not work.
B650222
A check control message (CCM) for the restraint system (Air bag) appears.
B652023
?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
B652523
BMW AG has issued a Delivery Stop: KNEE AIRBAG.
B661223
?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023. Usage of the Highway Assist function (option code 5AX) is not possible.
B090221
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B120323
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B240223
BMW AG has issued an Emissions Recall (effective March 17, 2023) on a certain Model Year 2021 - 2023 BMW vehicles that were produced between June 16, 2020, and December 13, 2022. Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
B320420
A groaning type noise is heard during the height adjustment.
B630321
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings.
B340720
DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles. The affected units may activate a sporadic red-colored Check Control Message.
B410223
Due to prolonged, normal body flex acting on the vehicle during its service life, a small indentation and/or a crack can form in the body sheetmetal in the right rear wheelwell (aka wheel house). Potential water ingress and a risk of corrosion is possible.
B510222
In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail over time.
B510823
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either the driver and/or passenger side.
B511722
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
B514616
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
B610123
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition.
B630823
The reading lights for the second and third row seating activate automatically without customer input.
B651921
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
B661023
After programming to I-level 23-03-5xx, the fault memory 0x022270 is stored in the mPAD (Medium Platform Automatic Driving) and cannot be deleted. A Check Control message "Driver assistance" is displayed in the central information display.
SIB160323
Engine cranks but will not start.
SIB510623
The hazard light (aka emergency flasher) button gets stuck in the ON or OFF position when actuated.
SIB511722
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
SIB630123
The following headlight CC messages are displayed: 128 "Left high beam headlight faulty" 130 "Right high beam headlight faulty" The following fault codes are stored during a vehicle test: 805A22- MLC: Communication fault timeout FLM-03 left 805BA2- MLC: Communication fault timeout FLM-03 right
SIB660823
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B320123
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B610923
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B630423
Possible failure of lighting operation in either left or right front headlamp assemblies (i.e., daytime driving lights, low beam lights, turn indicators.
B651623
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B840822
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B841422
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
SIB410123
POPPING SOUND AT THE TOP OF THE C-PILLAR.
B160223
Engine will crank but not start. There is no communication with the integrated fuel module (TFE) when diagnosing with ITSA.
B410123
While driving the vehicle on normal roads at 10 mph and above, a popping sound from the top of the Cpillar(s) is heard. The sound can occur on either the left or right side of the C-pillar.
B610120
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
B610223
Check control message (CCM) 183 Windscreen wiper malfunction is displayed.
B630123
The following headlight CC messages are displayed: 128 Left high beam headlight faulty 130 Right high beam headlight faulty; The following fault codes are stored during a vehicle test: 805A22- MLC: Communication fault timeout FLM-03 left 805BA2- MLC: Communication fault timeout FLM-03 right.
B650422
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
B652021
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
B122519
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
B170617
Coolant leaking from the engine compartment. Traces of coolant leaking from the expansion tank of the low temperature cooling system.
B410822
BMW AG has issued a Delivery Stop (effective December 21, 2022) on a small number of Model Year 2023BMW X7 SAV vehicles that were produced between September 1, 2022 and December 3, 2022. An engine heat shield may have been inadvertently installed on potentially affected vehicles.
B512322
When starting the vehicle remotely, the radiator blind of the active air flap control remains closed. This results in inadequate climate control in the vehicle interior.
B612922
The saved steering column positions, vertical and horizontal, are not stored long term.
B630822
Uneven ambient lighting emission (bright spots/dark spots) on the door trim panel.
B660322
Driver Assistance Reduced check control message (CCM) appears.
B841222
BMW AG has issued a Delivery Stop (effective November 10, 2022) on a small number of Model Year 2023 BMW vehicles that were produced between August 8, 2022 and October 18, 2022.
B520922
When returning the 2nd row seat 60/40 seat from Easy-Entry: The seat stops moving before reaching the final home position. A Check Control Message (CCM) appears alerting the customer that the seat is not locked.
B640722
Customer states that they always hear a whistle (air noise) coming from the rear B pillar vent(s) when the vent is in the closed position. When the vent(s) are fully open, or the air output is set to the footwell position then the noise goes away.
B511822
Windscreen Seal BMW AG Has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles.
B511922
One of the center console armrest doors is slow to open, instead of both opening evenly at the same time.
B520722
When turning off the vehicle, a Check Control Message (CCM) for "rear occupant alert, check rear seats" is displayed in the instrument cluster.
B520921
Noise is heard from the seat frame/rail assembly. Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
B611222
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B650522
The incorrect Bluetooth module was installed in the headunit. Bluetooth functionality cannot be guaranteed, and mobile phones may possibly not be paired via Bluetooth.
B651122
Delivery Stop: Roof fin. BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2022 - 2023 BMW vehicles that were produced on July 26, 2022. There is potential for water ingress via the roof antenna housing.
B651222
The seal of the roof-mounted antenna housing is separating from the vehicle.
B651922
The customer complains that the radio stations change by themselves.
B660422
Delivery Stop: High Beam Assistant. BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2023 BMW X7 SAV vehicles that were produced between July 28, 2022 and September 2, 2022. Usage of the high-beam assistant is not possible.
B360322
Loss of tire pressure with corresponding Check Control Message.
B520419
The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
B520422
When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked.
B521919
The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B662719
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
SIB090222
Programming of various modules will provide quality improvements and system robustness to: Valet parking mode, accessed via the Center Information Display (CID) app System Settings. Voice commands, actuated using the microphone button on the steering wheel's right spoke (arrow). Driver Assistance Systems, accessed via the CID app Driving Settings.
SIB170220
Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with coolant loss when opening the low temperature cooling system reservoir (engine cold). The following fault code may also be stored in the DME: 20A201 - Charge air cooling system: Coolant pump protective function activated due to dry running Symptom 2*: The air conditioning may have low cooling output with the following fault stored in the IHKA: 80120A - Compressor: Shut down due to overpressure in refrigerant system. Symptom 2 is an additional symptom related to Symptom 1. Diagnose the IHKA fault with ISTA test plans if it is the only fault stored (if no DME faults are stored related to coolant loss, this bulletin repair does not apply).
SIB650922
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB660322
Driver Assistance reduced checked control message (CCM) appears. All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.
SIB511222
The following LIN faults for electric door sunshade may be present in the BDC fault memory. D90D81-Sunblind rear driver (LIN): Missing LIN-slave D90D84-Sunblind rear passenger (LIN): Missing LIN-slave 8049B2-Sunblind rear driver (LIN): Line interruption 8049B6-Sunblind rear passenger (LIN): Line interruption 8049B3-Sunblind rear driver (LIN): Button jammed 8049B7-Sunblind rear passenger (LIN): Button jammed.
SIB650522
The incorrect Bluetooth module was installed in the headunit. Bluetooth functionality cannot be guaranteed, and mobile phones may possibly not be paired via Bluetooth.
SIB840622
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
SIB640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
SIB650222
A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
SIB662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
SIB090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB170122
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold. Check Control message (ID 166): Top up coolant.
SIB510722
This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the door, windows, and mirrors of BMW Sports Activity Vehicles which have quality improvement measures already in place.
SIB511520
A wind noise can be heard when driving at highway speeds from the area around the lower windshield.
SIB610722
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
SIB660620
The functionality of the right front SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
B110621
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
B610121
48 V battery may become totally discharged, and possible replacement needed.
B610722
Check Control message (CCM) displays "Vehicle key missing" after engine start.
SIB640921
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
SIB650122
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
B520221
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.
B661519
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B160321
A fuel leak may develop from the fuel tank.
B510122
Due to a manufacturing defect, the vehicles were built without the engine oil label. The label shows the oil viscosity.
B612219
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
SiriusXM satellite radio is not working and does not display a channel list.
B840421
Wi-Fi Hotspot is missing and inoperable.
B840621
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B611621
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B650919
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B610721
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B511721
The tailgate will not completely open and will not close completely. In most cases, the tailgate will release and open only a short distance before stopping. In some situations, a humming noise can be heard, but no activation can be seen.
B511821
The center console (armrest) may not open.
B651721
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
B662919
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 01 21
48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly maintained 12 V battery.
SIB 61 04 21
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
SIB 61 09 21
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
SIB 62 03 21
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB340721
When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at a moderate speed. Have it checked by your nearest Service Center.
B110120
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
B610421
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
B651121
SiriusXM satellite radio is not working and does not display a channel list.
B610319
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
B650721
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B612220
WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate.
B090120
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B520521
REWORK SEAT MECHANISM 2ND ROW SEAT: The mounting nuts on the rear left seat frame (60% seat, situated behind the driver's seat) were not properly tightened.
B540320
SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the switch.
B610321
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
B630318
LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .
B520421
OUTER HEADREST SECOND ROW: BMW AG has issued a Delivery Stop on certain Model Year 2021 BMW X5 SAV and X7 SAV vehicles that were produced between February 8, 2021 and February 17, 2021.
B640221
CHECK CONTROL MESSAGE: A leak may occur in the coolant pipes that run underneath the vehicle floor.
B650121
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B121320
REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.
B611320
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
B630720
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.
B650221
FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent reason with all the vehicle's doors and windows closed.
B611120
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B620320
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B652120
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.
B661820
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
B512720
FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
B611319
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
B612315
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B661520
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
B661720
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
B520620
HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger than specified (2nd row of seats).
B520720
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
B320320
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.
B511219
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B520520
BACKREST MISALIGNMENT OF 60/40 SECOND ROW SEAT: On vehicles equipped with the second row 60/40 split bench seats, the backrests may not properly align between the two seats.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.