B340124
Service Campaign
After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might belower than when handed over to the workshop for the repair.
Vehicle report
2024 BMW XM
Service bulletins
75 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
B630526
Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, some of the interiorambient lighting strips (arrows) may begin tofail sporadically after a deep sleep cycle.
B064126
Other
Fan Return
B652026
Service Bulletin/Repair Instructions
The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in three phases: The image is distorted The central information display turns black (black screen) The image is OK again The complete flickering episode with all the above-mentioned three phases only lasts about half a second intotal each time.
B120326
Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction has already been rectified. This does not comply with the statutory OBD specifications.
B310525
Service Campaign
The torsion spring may break at the point where it is connected to the active front stabilizer (anti-roll bar)links. A broken active stabilizer (anti-roll bar) will cause noise as you continue driving.
B652025
Service Bulletin/Repair Instructions
After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.
B320123
Service Bulletin/Repair Instructions
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B061826
Other
Mirror Seal Return
B060126
Other
Power Kit Electronics Return
B641325
Service Bulletin/Repair Instructions
When performing a vehicle test, diagnostic trouble code “ 8013FE Software run time error” is found in theIHKA module. If this fault is set for two consecutive life cycles, it will turn on the check engine light on vehicles with an I-level lower than 24-11-570. This fault memory entry does not cause an impairment of functionality of the automatic air conditioningsystem.
B120224
Emissions
RSU availability. VOLUNTARY EMISSIONS RECALL 24E-A02: VALVETRONIC
B611925
Service Bulletin/Repair Instructions
RSU availability. The malfunction indicator lamp (MIL) is triggered by the erroneous fault code 031BFC- AC charging,charging electronics 2, internal fault: No internal capacitor discharge stored in the CCU. However, AC charging is operating as designed without a charging concern or issue. Affected PHEV vehicles have the CCU-03 (7.4 kW / 11 kW) with I-levels from 24-07-500 to 25-11-5xx
B612824
Service Campaign
RSU availability. Due to a software error in the BCP, the Calibration Identification Number (CAL ID) and the CalibrationVerification Number (CVN) of the vehicle are not stored correctly. They are generated with eachprogramming session and are used to identify official BMW software.
B612924
Service Campaign
RSU availability. Due to a software error in the BCP, the Calibration Identification Number (CAL ID) and the CalibrationVerification Number (CVN) of the vehicle are not stored correctly. They are generated with each programming session and are used to identify official BMW software.
B340825
Service Bulletin/Repair Instructions
Starting from I-level …24-07-500, it is possible that the Automatic Hold function is not automatically storedfor the next journey. The function must be activated again by the driver at the beginning of every trip. After asoftware update to 25-03-500 and higher, this occurs more frequently.
B064625
Other
Control Arm Return
B064125
Other
Seal Return
B063925
Other
Adapter Disc Return
B520925
Service Bulletin/Repair Instructions
The seat lumbar system “Massage” will not function if the module needs to be initialized. This can occur toeither the driver’s and/or passenger side seat. Here is a list of possible faults: Seat pneumatics module front right SPNM _ VR 025908 - SPNMVR: Control unit is not coded 02590B - SPNMVR: Control unit is not encoded for the vehicle 806927 - SPNMVR: Installation location not taught in Seat pneumatics module front left SPNM _ VL 025308 - SPNMVL: Control unit is not coded 02530B - SPNMVL: Control unit is not encoded for the vehicle 8067A7 - SPNMVL: Installation location not taught in Seat Module Driver FAS SMFA 80301E - No seat adjustment because of engine start conditions Seat Module Passenger BFS SMBF 802C1E - No seat adjustment because of engine start conditions Seat Module Driver’s Side Rear FAH SMFAH 802E1E - No seat adjustment because of engine start conditions Seat Module Passenger Side Rear BFH SMBFH 802A1E - No seat adjustment because of engine start conditions
B341025
Service Bulletin/Repair Instructions
After programming from the I-Levels between …24-03-505 and lower than …24-03-540 to I-Level …24-11-530 or higher, the following CCM may be displayed: “CCM-2525: Brake system. Drive at moderate speed”
B660325
Service Bulletin/Repair Instructions
Check control message is displayed indicating the parking assistance systems have limited functionality dueto errors detected within PDC sensors. The warning indicates parking assistance features have limitedfunctionality while the errors continue to be detected. Following faults may be stored 8031BA Ultrasonic Sensor Rear Side Left Software Error 8031CO Ultrasonic Sensor Rear outer left Software error 8031AE Ultrasonic Sensor Rear Outer Right Software Error 8031A8 Ultrasonic Sensor Rear Side Right Software Error 8031B4 Ultrasonic Sensor Rear Middle Right Software Error 8031C6 Ultrasonic Sensor Rear Middle Left Software Error
B840325
Service Bulletin/Repair Instructions
When making a call through the vehicle systems with a connected mobile device, electrical interference noise from accelerating or braking is heard by the other party (recipient). No interference can be heard in thevehicle.
B110325
Service Bulletin/Repair Instructions
The “Check Engine Oil Level” warning is displayed while driving due to one of the following: Shortly after a detailed measurement has been carried out Shortly after engine oil has been topped up Shortly after an engine oil service has been carried out
B410525
Service Bulletin/Repair Instructions
While attempting to fuel/charge the vehicle,the fuel/charge door will not open.
B651125
Service Bulletin/Repair Instructions
When navigation is selected, only the start animation with the text “Starting navigation system...” isdisplayed. The Navigation application does not start. This only applies to vehicles where Navigation hasbeen enabled and has been verified to work previously.
B270220
Service Bulletin/Repair Instructions
There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads
B660725
Service Bulletin/Repair Instructions
The speed limit warning adopted speed, which is set by the customer, is automatically reverting to lowervalue after an extended duration of the sleep cycle.
B651525
Service Bulletin/Repair Instructions
When initiating a phone call to a specific saved contact, Intelligent Personal Assistant may not be able tolocate the contact or may call the incorrect contact.
B010425
Warranty Program/Extension
The high-voltage battery assemblys refrigerant circuit expansion valves limited warranty for defects in materials and/ or workmanship has been extended to 15 years / 150,000 miles as determined from theoriginal first in-service / delivery date.
B840225
Service Bulletin/Repair Instructions
When making phone calls via BMW Bluetooth (not Apple CarPlay) in the vehicle, the person in the calloutside the vehicle hears a distorted voice reproduction.
B650925
Service Bulletin/Repair Instructions
Customer may complain that Projected Modes (Apple CarPlay/Android Auto) do not connect in the vehicle. Itis found that the WiFi in the vehicle is also not active and cannot be turned on.
B650825
Service Bulletin/Repair Instructions
Central Information Display (CID) side of the Multifunction Display may intermittently black out.
B640325
Service Bulletin/Repair Instructions
Check Engine Light is illuminated, check control message indicates “bring in for service”. The faultsthemselves and the Malfunction Indicator Lamp (MIL) have no functional effect on the vehicle. There are multiple missing message fault codes (DTC) stored in the integrated automatic heating/airconditioning system (IHKA) control unit. These faults may include: E71458 - AC-LIN: Message EKMV20 E71459 - AC-LIN: Message EDH NOTE: These faults are secondary message faults and may not show up when performing the vehicle test.They will show up when looking at the operation report.
B062125
Other
LED Module Return
B520525
Service Bulletin/Repair Instructions
The customer states: The driver’s seat will not return to its last saved position. No seat memory. The heated seats settings in the menu are missing/different than in their previous BMW vehicle. They canno longer select, under the climate rules, at what temperature Fahrenheit the heated seats willautomatically turn on. Certain other “apps” and functions are not available The driver’s seat moves to an unknown memory position
B620225
Service Campaign
For certain model vehicles with the S68T engine, the Condition Based Service (CBS) data may show sparkplug replacement is due at a considerably “earlier” interval than specified in the Service and WarrantyInformational Booklet.
B510824
Service Bulletin/Repair Instructions
The Augmented Reality Camera (ARCAM) shows up blurry when activated.
B512224
Service Bulletin/Repair Instructions
On the main door seal, detachment behavior can be detected in the sealing joint area. Overtime, the sealing material continues to detach more and more, which can cause the seal to dangle and become visible to the customer.
B640824
Emissions
EMISSIONS RECALL 24E-A03: HEATING AND AIR CONDITIONING SYSTEM
B611124
Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access and Passive Go/Exit features may be reduced.
B653824
Service Campaign
Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible
B840424
Service Bulletin/Repair Instructions
Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theatre Screen is not possible
B653524
Service Bulletin/Repair Instructions
Customers may report that the Central Information Display (CID) side of the Multifunction Display flickersonce on and off. This flickering is not continuous but may occur once every 15 to 50 seconds. No fault memory entry is stored for this customer complaint.
B068324
Other
Wastegate Valve Actuator Return
B240324
Service Bulletin/Repair Instructions
Electric driving: A power reduction while electric driving Electric driving is not possible even though the high voltage (HV) battery is sufficiently charged Starting of the internal combustion engine (ICE): There is a noticeable cutting in of the ICE when it starts The cutting in of the ICE is slower Check Control Message (#2390): “Engine is starting… Please wait.” The possibility of the electric drive not starting the ICE Hybrid Driving: Reduced acceleration Jolts during upshifts Delays during downshifts Possible stored fault codes- EGS-EME: 039A2A – EGS-EME, temperature sensor, coolant: Excess temperature 039A2B – EGS-EME: Excess temperature BA0842 – EGS-EME, temperature sensor, coolant circuit: upper threshold value exceeded BA0845 – EGS-EME, temperature sensor, coolant circuit: Gradient implausible DME: 034D5C – Cooling failed: Inverter
B310223
Service Bulletin/Repair Instructions
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B340324
Service Campaign
Improved diagnostic software for the brake system.
B652124
Service Bulletin/Repair Instructions
When the navigation app is opened in the vehicle, the navigation map is not displayed. Instead, the navigation loading screen is shown on a constant loop and the message "Navigation starts" is displayed.
B520524
Service Bulletin/Repair Instructions
A rattling noise can be heard emanating from the area of the rear seat backrest of the second row ofseats. The noise does not occur when the rear seat backrest is folded down.
B370124
Service Bulletin/Repair Instructions
While driving at low speeds (15-40 mph) on flat road surfaces, a knocking noise from the front axle may beheard during steering wheel movements.
B651024
Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
B410224
Service Bulletin/Repair Instructions
While driving on rough/uneven roads, a rattling sound can be heard from the tailgate.
B120424
Service Bulletin/Repair Instructions
Customer perceptions: Vehicles with optional equipment “01CR -Remote Engine Start”. The “Remote Engine Start” selection is missing in the “Pre-conditioning” sub-menu The “Remote Engine Start” can be selected using the vehicle key. However, the “Remote Engine Start” isnot carried out. The Check Control message (number 2055) appears: Remote engine start not available Vehicles with optional equipment “07ME - M Driver’s Package”: The increased maximum speed is not reached Vehicles with optional equipment “01MB - M Drive Professional”: The M MODE “TRACK” is no longer available Only the M MODES “ROAD” and “SPORT” are available Applies to all the customer perceptions: Chance of the error occurring: Very rare, sporadic Both faults listed below are entered in the DME fault memory: 021280 - DME: Certificates (type 1) not ready And 021283 - DME, Secure Feature Activation: Secure Token check still running or unchecked Secure Token present Motor vehicles affected: Vehicles with engine S68T Vehicles with drive unit XB1T
B630124
Service Bulletin/Repair Instructions
The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles.
B520324
Service Campaign
Delivery Stop Front Lower Seat Belt
B650724
Service Campaign
In vehicles that are not mapped to a BMW ID, the manual time setting option is not selectable (greyed-out)in the System Settings menu. Time cannot be manually set in the vehicle.
B360121
Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned.
B120224B
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
B120224A
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective April 12, 2024) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 21, 2021, and April 11, 2024.
B630523
Service Bulletin/Repair Instructions
The connection between the LED module and the light tube inside the upper/top headlamp housing is damaged.
B610624
Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the âÂÂbasicâ procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.
B612723
Service Bulletin/Repair Instructions
The original Conditioned Based Service (CBS) Key data point closed with 23-07 soft ware, all CBS systems are now collectively under analysis.
B610724
Service Bulletin/Repair Instructions
This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÃÂÃÂbasicâÃÂàsteps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
B310224
Service Bulletin/Repair Instructions
A knocking, âÃÂÃÂthumpâÃÂÃÂ-type noise may be heard from the front axle during straight-ahead driving on uneven road surfaces at low speed, e.g., below 40 mph.
B610324
Service Bulletin/Repair Instructions
Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B641123
Service Bulletin/Repair Instructions
Check Engine light is on IHKA has stored fault 80131C âÂÂIHKA: 12V voltage sensor plausibilityâÂÂ
B654123
Service Bulletin/Repair Instructions
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition-Based Service (CBS) data
B340423
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective December 20, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between July 4, 2022, and October 26, 2023.
B720423
Service Bulletin/Repair Instructions
The safety belt buckles at the rear seat outer locations are facing the wrong way due to the belt being twisted behind the C-pillar cover.
B653423
Service Bulletin/Repair Instructions
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâÂÂs equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B661523
Service Bulletin/Repair Instructions
Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
B410423
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective September 14, 2023) on certain model year 2023 âÃÂà2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. The weld seam at the towing eye did could not meet the BMW requirements.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.