B010324
Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.
Vehicle report
2019 BMW Z4
Service bulletins
162 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
InVeh-InApp-Comm
Over The Air
It was found that the rubber mounts of the wishbone or the tension strut were not correctly pressed in due to a manufacturing fault at the supplier's end. This can lead to an acoustic abnormality in the vehicle.
B540324
Service Bulletin/Repair Instructions
The convertible top does not open or close.
B640422
Service Bulletin/Repair Instructions
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
B510819
Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met.
B611305
Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
B360121
Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B160123
Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air system, micro-leak: leakage more than 0.5mm For: Model vehicles other that the ones listed above, or for EVAP faults related to a âÃÂÃÂlarge leak,âÃÂàafter confirming that the fuel filler cap is fitted properly, then, proceed to follow the corresponding test plan
B610524
Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ÃÂâÃÂÃÂÃÂàÃÂâÃÂÃÂÃÂÃÂHU-H: ResetÃÂâÃÂÃÂÃÂàwill be stored in the HU-H3.
B511323
Service Bulletin/Repair Instructions
?The outer A-pillar trim panel (arrow) protrudes outward (circled) towards the cowl seal.
B090221
Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B120323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B611320
Service Bulletin/Repair Instructions
In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
B630321
Service Bulletin/Repair Instructions
Condensation is present on the inner surfaces in one or both taillights (circled).
B630821
Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
B840323
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023.
SIB120123
Service Bulletin/Repair Instructions
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be experienced while lightly accelerating.
SIB660823
Service Bulletin/Repair Instructions
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
B320123
Service Bulletin/Repair Instructions
When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
B610923
Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
B651623
Service Bulletin/Repair Instructions
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B841422
Service Bulletin/Repair Instructions
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B610223
Service Bulletin/Repair Instructions
Check control message (CCM) 183 Windscreen wiper malfunction is displayed.
B650422
Service Bulletin/Repair Instructions
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
B652021
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
B240222
Service Bulletin/Repair Instructions
A cracking, metallic noise from under the center of the vehicle.
B611222
Service Bulletin/Repair Instructions
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
B651922
Service Bulletin/Repair Instructions
The customer complains that the radio stations change by themselves.
B662419
Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
B662719
Service Bulletin/Repair Instructions
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
SIB612219
Service Bulletin/Repair Instructions
When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote control/display key is inside the vehicle.
SIB650922
Service Bulletin/Repair Instructions
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
SIB090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
SIB610722
Service Bulletin/Repair Instructions
Check Control Message (CCM) displays "Vehicle key missing" after engine start.
SIB640222
Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
SIB651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B610722
Service Bulletin/Repair Instructions
Check Control message (CCM) displays "Vehicle key missing" after engine start.
B661519
Service Bulletin/Repair Instructions
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
B090321
Service Bulletin/Repair Instructions
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
B340122
Service Bulletin/Repair Instructions
When driving off from a standstill, a delayed or sluggish throttle response may be noticed sporadically.
B651221
Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles.
B612219
Service Bulletin/Repair Instructions
The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
B652121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B840621
Service Bulletin/Repair Instructions
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
B840917
Service Bulletin/Repair Instructions
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
B001020
Service Bulletin/Repair Instructions
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
B090121
Service Bulletin/Repair Instructions
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
B611621
Service Bulletin/Repair Instructions
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
B640321
Service Bulletin/Repair Instructions
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less.
B650919
Service Bulletin/Repair Instructions
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
B610721
Service Bulletin/Repair Instructions
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
B651312
Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
B651621
Service Bulletin/Repair Instructions
Navigation announcement is very loud when the convertible top is open and can not be adjusted to a lower volume.
B651721
Service Bulletin/Repair Instructions
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
B662919
Service Bulletin/Repair Instructions
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
SIB 61 04 21
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
SIB 62 03 21
Service Bulletin/Repair Instructions
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
SIB340821
Service Bulletin/Repair Instructions
The yellow CCM, ID code 42, lights up when starting the vehicle. ID code 00042: Brake system. It is possible to continue driving. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center.
B110120
Service Bulletin/Repair Instructions
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
B610421
Service Bulletin/Repair Instructions
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
B650821
Service Bulletin/Repair Instructions
Customer states the Central Information Display is flickering and the picture is shifting.
B651121
Service Bulletin/Repair Instructions
SiriusXM satellite radio is not working and does not display a channel list.
B110321
Service Bulletin/Repair Instructions
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
B610319
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
B650521
Service Bulletin/Repair Instructions
WHIRRING NOISES FROM THE STEERING WHEEL . When driving over rough road surfaces/cobblestones, there is a whirring/squeaking noise coming from the steering wheel-mounted air bag assembly.
B650721
Service Bulletin/Repair Instructions
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
B840120
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
B840220
Service Bulletin/Repair Instructions
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
B510721
Service Bulletin/Repair Instructions
INCREASED EFFORT REQUIRED TO OPEN DOORS: One or more doors may require increased effort to open.
B520721
Service Bulletin/Repair Instructions
ROUTING OF DRIVER'S SEAT WIRING HARNESS: The seat wiring harness on the left front area of the driver's seat of the affected vehicles may have been routed incorrectly.
B540221
Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGE "ROOF NOT LOCKED": A check control message is displayed stating "Roof not locked", although the roof is securely locked.
B620121
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated programming abort for the instrument cluster (Kombi).
B090120
Service Bulletin/Repair Instructions
BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
B610321
Service Bulletin/Repair Instructions
PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
B511318
Service Bulletin/Repair Instructions
LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: Faulty exterior rearview mirror electronics have created a short on the LIN bus, damaging the mirror glass and causing functional errors in power window and exterior mirror operation.
B650121
Service Bulletin/Repair Instructions
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
B011220
Service Bulletin/Repair Instructions
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.
B611120
Service Bulletin/Repair Instructions
WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
B620320
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
B652020
Service Bulletin/Repair Instructions
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
B611319
Service Bulletin/Repair Instructions
CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
B612315
Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
B160320
Service Bulletin/Repair Instructions
DELIVERY STOP - REPLACE FUEL TANK: Over time, a fuel tank weld seam may start to separate at locations in which welding may have beeninsufficient.
B310120
Service Bulletin/Repair Instructions
SERVICE ACTION - REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in.
B520720
Service Bulletin/Repair Instructions
SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
B610120
Service Bulletin/Repair Instructions
ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin of the power socket plug.
B511219
Service Bulletin/Repair Instructions
KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
B090220
Service Bulletin/Repair Instructions
REMOTE SOFTWARE UPGRADE: For BMW, Remote Software Upgrade (RSU) is the next consequent step with regard to digitalization and customer satisfaction. With the introduction of RSU, customers now can update the vehicle software by themselves.
B651520
Service Bulletin/Repair Instructions
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". This only occurs during navigation guidance when the "3D building" function is used Software in the Head Unit High (HU-H3).
B661919
Service Bulletin/Repair Instructions
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery.
B340517
Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
B620119
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. This affects vehicles with: Integration level S18A-18-11-5xx Live Cockpit Professional (option code 6U3) including the instrument cluster High 4.1. While the Kombi is not working properly the rest of the system is working properly. The customer can still use the Central Information Display (CID) for items such as entertainment settings, Driver Experience settings, etc, utilizing the I drive controller. The telephone functions are not affected. Unfavorable software at system start-up.
B650709
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
B651220
Service Bulletin/Repair Instructions
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).
B340320
Service Bulletin/Repair Instructions
PREMATURE WEAR OF THE REAR AXLE BRAKE PADS WITH STANDARD BRAKES: The CBS data and Check Control (CC) message shows the rear axle brake pads are worn, and the vehicle has less than 15,500 miles. Increased residual braking forces in the rear axle brake calipers caused by production-related deviations on the surface of the piston ring seal.
B660920
Service Bulletin/Repair Instructions
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated.
B661120
Service Bulletin/Repair Instructions
REVERSING ASSISTANT LIMITATIONS: The Reversing Assistant function is not operating to customer expectations. Some possible customer concerns are: Vehicle does not avoid objects in its path tires or wheels contact the curb reversing Assistant only works for a short distance.
B510420
Service Bulletin/Repair Instructions
RATTLE NOISE FROM STEERING COLUMN TRIM: A rattle noise is present from the area of the lower steering column trim (lower shroud). One or more of the lower steering column trim latching mechanisms is broken.
B511020
Service Bulletin/Repair Instructions
INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge.
B610820
Service Bulletin/Repair Instructions
ALARM ACTIVATES WHEN OPENING THE TRUNK: When the trunk is opened using the trunk lid mounted switch the vehicle alarm will intermittently activate. Opening the trunk using the remote control button does not cause this issue to happen. CAUSE Anti-theft alarm system software.
B650820
Service Bulletin/Repair Instructions
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
B652214
Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
B660320
Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
B661020
Service Bulletin/Repair Instructions
KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.
B663119
Service Bulletin/Repair Instructions
REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
B840214
Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B111219
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
B510120
Service Bulletin/Repair Instructions
RATTLE NOISE FROM STEERING COLUMN TRIM: A rattle noise is present from the area of the lower steering column trim (lower shroud). One or more of the lower steering column trim latching mechanisms is broken.
B510320
Service Bulletin/Repair Instructions
WATER RUNS OUT OF DRIVER'S DOOR WHEN OPENING: If the vehicle is parked on an incline (front higher than the rear) water may not be able to flow out of the door. Upon opening the door water may flow out rapidly. The collected water does not run inside the car. The door seal creates such a tight seal that water can't flow from the door.
B520120
Service Bulletin/Repair Instructions
GROANING NOISE FROM TRIM APERTURE ON THE FRONT SEAT: When getting in or out of the vehicle a groaning noise can be heard from the opening (aperture) in the seat backrest. The noise may be heard from one or both of the front seats. The trim aperture in the front seat is insufficiently lubricated. The front and rear halves of the trim can contact each other causing friction noise.
B660120
Service Bulletin/Repair Instructions
ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained. Software error in the head unit HU-H3 occurring with vehicle Integration Level (I-Level) S18A-19-11-500 to S18A-19-11-540.
B120319
Service Bulletin/Repair Instructions
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
B410719
Service Bulletin/Repair Instructions
SERVICE ACTION: REPLACE THE HOOD OR DOOR SERVICE ACTION: REPLACE THE HOOD OR DOOR. Incorrectly manufactured front hoods or doors have been have been installed on the affected vehicles (VINs) noted below. The front hoods do not have a circumferential PVC seal The doors do not have a part of the PVC seal and the relining adhesive applied This could lead to internal corrosion. Poor sealing of the hood and doors.
B522219
Service Bulletin/Repair Instructions
NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment.
B620919
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
B621019
Service Bulletin/Repair Instructions
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
B651019
Service Bulletin/Repair Instructions
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
B652219
Service Bulletin/Repair Instructions
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
B662019
Service Bulletin/Repair Instructions
SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.
B513419
Service Bulletin/Repair Instructions
FLOOR MATS DO NOT STAY IN PLACE. The floor mat fastening pads come loose, causing the floor mat to move out of place.
B611919
Service Bulletin/Repair Instructions
WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
B512719
Service Bulletin/Repair Instructions
SIDE TRIM IS LOOSE OR COMES OFF: INFORMATION Trim replacement is only required if the trim strip is missing or damaged otherwise the original trim can be re-installed.
B540919
Service Bulletin/Repair Instructions
RUBBER BUMPER PAD PULLS OFF OF CONVERTIBLE TOP LATCH: Rubber bumper pads (circled) are normally attached to the latch on the convertible top.
B651719
Service Bulletin/Repair Instructions
HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
B662219
Service Bulletin/Repair Instructions
KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
B663019
Service Bulletin/Repair Instructions
ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module.
B841219
Service Bulletin/Repair Instructions
BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
B841319
Service Bulletin/Repair Instructions
CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
B110719
Service Bulletin/Repair Instructions
RATTLING NOISE FROM ENGINE IN NEUTRAL This Service Information bulletin supersedes SI B11 07 19 dated May 2019. The affected production range has been increased by 6 months. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral. The noise can be heard outside the vehicle.
B840819
Service Bulletin/Repair Instructions
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
B123018
Service Bulletin/Repair Instructions
ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
B320619
Service Bulletin/Repair Instructions
VARIOUS CHECK CONTROL (CC) MESSAGES FOR FAILURE OF DRIVER ASSISTANCE SYSTEMS.
B620819
Service Bulletin/Repair Instructions
CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and restarts. The display functions normally. The correct remaining range is displayed Software error in the instrument cluster.
B122119
Service Bulletin/Repair Instructions
HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
B610919
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
B630619
Service Bulletin/Repair Instructions
Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
B841019
Service Bulletin/Repair Instructions
HANDS-FREE MICROPHONE: POOR VOICE INPUT QUALITY. The voice quality input is not clear or is difficult to understand from inside the vehicle.
B122019
Service Bulletin/Repair Instructions
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required).
B340519
Service Bulletin/Repair Instructions
NO BRAKING FORCE ASSISTANCE AFTER ENGINE START DIAGNOSTIC TROUBLE CODE (DTC) 480705 / 480706. When starting the vehicle. The red brake warning light lights up in the instrument cluster. The braking force assistance has failed (stiff brake pedal). Check Control message appears: Drive at a moderate speed. Braking force assistance. The red warning lamp disappears after engine restart and braking force assistance is available again.
B661819
Service Bulletin/Repair Instructions
BMW DIGITAL KEY CARD IS NOT DETECTED. BMW Digital Key card is not recognized or does not work.
B840119
Service Bulletin/Repair Instructions
APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY This Service Information bulletin replaces SI B84 01 19 dated March 2019.
B840311
Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
B840719
Service Bulletin/Repair Instructions
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
B121119
Service Bulletin/Repair Instructions
ERRONEOUS ELECTRIC FAN VOLTAGE FAULT STORED IN THE DME. The following faults are erroneously store in the Digital Motor Electronics (DME).
B620219
Service Bulletin/Repair Instructions
INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).
B620319
Service Bulletin/Repair Instructions
DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.
B620419
Service Bulletin/Repair Instructions
HEAD UP DISPLAY TEMPORARY FAILURE. The Head-Up Display (HUD) fails temporarily while driving or after engine start. After restarting the vehicle the Head-Up Display works again. No relevant faults are stored. Software error in the Head-Up Display (HUD).
B660119
Service Bulletin/Repair Instructions
This Service Information bulletin replaces SI B66 01 19 dated April 2019.
B661219
Service Bulletin/Repair Instructions
LOCKING AND UNLOCKING WITH DIGITAL KEY NO LONGER FUNCTIONS. After programming the vehicle it is suddenly not possible to unlock or lock the vehicle using the Digital Key or the Digital Key Card. Software error in the Body Domain Controller (BDC) control unit.
B120519
Service Bulletin/Repair Instructions
CHECK ENGINE OIL LEVEL MESSAGE. "Check engine oil level" Check Control message (ID961) appears when starting the engine and again at the end of a trip.
B310219
Service Bulletin/Repair Instructions
TAPPING AND/OR THUMPING NOISES FROM THE FRONT END. Tapping and/or thumping noises from the front end at approx.10-15 MPH while driving on a rough road surface. Unfavorable damper control of the EDC shock absorbers
B350119
Service Bulletin/Repair Instructions
SERVICE ACTION: CHECK ROUTING OF ACCELERATOR PEDAL MODULE (PWG) WIRING HARNESS. The wiring harness could get damaged by the PWG or the harness could hang-up on the pedal. Incorrectly routed wiring harness
B540119
Service Bulletin/Repair Instructions
WINDSHIELD COWL PANEL SEAL DEFORMED. The upper windshield cowl panel seal may appear deformed as shown below: The seal was not fully seated during installation allowing the convertible top to press the seal out away from the windshield when closed.
B660619
Service Bulletin/Repair Instructions
DRIVERS ASSISTANCE SYSTEM LIMITED SUPPORT CHECK CONTROL MESSAGE. INFORMATION Part Number Description Quantity Refer to ETK KaFAS camera (Control unit and camera).
B661918
Service Bulletin/Repair Instructions
FAULT CODE 804417 CAUSED BY THE REMOTE KEY. When a short test is performed as part of a workshop visit for an unrelated situation.
B340918
Service Bulletin/Repair Instructions
SERVICE ACTION: PROGRAMMING OF THE DYNAMIC STABILITY CONTROL UNIT (DSC). The malfunction indicator light (MIL) in the instrument cluster
B340119
Service Bulletin/Repair Instructions
SERVICE ACTION PROGRAM THE IB (INTEGRATED BRAKE). Diagnostic software of the IB (formerly known as DSC) is not sufficient Software error.
B510219
Service Bulletin/Repair Instructions
POWER WINDOW REVERSES WHEN CLOSING. When closing either of the front windows; the windows will anti-trap and reverse when approaching the fully closed position. Software sensitivity of the front window anti-trap mechanism.
B640119
Service Bulletin/Repair Instructions
DEACTIVATION OF THE AUTOMATIC AIR RECIRULATION. Customer request for deactivation of the automatic air recirculation function.
B650819
Service Bulletin/Repair Instructions
AIR BAG WARNING LAMP FOR PASSENGER SEAT OCCUPANCY. The air bag warning light (red) illuminates for 6 seconds. Additionally; the message "Front passenger restraint system" (ID 109) appears in the Check Control Module (CCM). The front passenger seat is not occupied when this warning appears.
B660319
Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGE BMW DIGITAL KEY. After exchanging the Body Domain Controller (BDC); the digital keys are no longer correctly displayed in the vehicle's Central Information Display.
B660419
Service Bulletin/Repair Instructions
INTERRUPTION OF AUTOMATED PARK ASSIST. Park Distance Control (PDC) distance tiles are displayed in the Central Information Display (CID); despite no actual obstacles being in close proximity to the vehicle.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.