Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
Braun Rampvan Re
This communication pertains to a current safety recall being conducted by the Braun Corporation. This is not a Toyota recall. Toyota is sending this communication for informational purposes in the event you are contacted by a Bruan Rampvan customer covered by this recall.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.