PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2024 BRIGHTDROP ZEVO 400
Service bulletins
215 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT6503E
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6541
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
PIT6503D
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
N252502891-01
Service Campaign
Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
PIC6551C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6503C
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT5099J
Service Bulletin/Repair Instructions
PI to help diagnose A/C concern
PIP6081C
Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
N25-252332
Over The Air
• Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.
PIT5966F
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6503B
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6503A
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6215C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIC6540J
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393L
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6423A
Service Bulletin/Repair Instructions
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIC6566C
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIC6540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393K
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6503
Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIP6107
Service Bulletin/Repair Instructions
Technical Detail: This PI conveys that the BRFM (Battery Radio Frequency Module) becomes stuck/ logic locked in a state that requires an ENG level reset (RAD-wBMS).
N252529080
Service Campaign
Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6393J
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6425D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6491
Service Bulletin/Repair Instructions
This Preliminary PI was created on 01/26/2026 for diagnostic tips for rear cargo door that will not unlock from the exterior passive switch
PIP6081B
Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6456D
Service Bulletin/Repair Instructions
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6394C
Service Bulletin/Repair Instructions
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIT5985K
Service Bulletin/Repair Instructions
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6425C
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIP6098
Service Bulletin/Repair Instructions
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6457B
Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIC6566B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6540F
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393H
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6457A
Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6393G
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6457
Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5981G
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6393F
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6425B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
N232401570
Service Campaign
Certain vehicles listed above may have a condition in which the Battery Energy Control Module will not exit “commissioning” (start-up), because a Cell Monitoring Unit is offline. Dealers will reprogram the Battery Energy Control Module. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIC6551A
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6393E
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6440
Service Bulletin/Repair Instructions
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
PIT6393D
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6411B
Service Bulletin/Repair Instructions
This information provides software update information for the K73 Telematics module to correct the symptoms described.
PIT6393C
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
653.10
Over The Air
This software update includes the following, if your vehicle is equipped: •Improvements to vehicle diagnostics. •Fixes to preserve battery life and improve charging. •Fixes to address issues with shifting. •Fixes for vehicle airflow in icy conditions. •Improvements to HVAC compressor performance. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
653.20
Over The Air
(There may be future updates under this same release number.) •Fixes to responsiveness issues with Wi-Fi, Navigation, Super Cruise, and OnStar. •Improvements to OnStar emergency calls. •Fixes to address cellular connectivity issues. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
653.30
Over The Air
This software update includes the following, if your vehicle is equipped: •Improvements to the rear view camera. •Fixes to address missing trailer indicators •Fixes to front and rear display responsiveness •Improvements to performance of climate controls •Additional improvements and fixes implemented During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6424B
Service Bulletin/Repair Instructions
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIT6424A
Service Bulletin/Repair Instructions
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
18-NA-180
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIP6081
Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6424
Service Bulletin/Repair Instructions
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
PIT6423
Service Bulletin/Repair Instructions
Diagnostic Guidance for U3000-97 Long Range Radar Blocked
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIT6394B
Service Bulletin/Repair Instructions
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIT6393B
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIP5601B
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
N252502891
Service Campaign
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
PIT6393A
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6404
Service Bulletin/Repair Instructions
This Preliminary Information communicates the DTC's setting in the SDGM are false, steps to resolve and not to replace the module.
PIT5832V
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
N252494770-01
Service Campaign
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6401
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
PIT6393
Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
N252494770
Service Campaign
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIP6072
Service Bulletin/Repair Instructions
This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some vehicles due to adapter compatibility concerns that should be resolved soon.
PIT6180A
Service Bulletin/Repair Instructions
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
N24-248031
Over The Air
• This update contains a required software change to help improve the overall software update and diagnostics process. • Be sure to install this update to be able to receive future software updates • Improvements to battery drain during software updates • Performance improvements for Adaptive Cruise Control and Auto Emergency Braking Updates to communication between horn and turn signal During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP5981F
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT5966E
Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
23-NA-151
Service Bulletin/Repair Instructions
This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753I
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
21-NA-190
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Front License Plate Installation
23-NA-202
Service Bulletin/Repair Instructions
This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
25-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
25-NA-108
Service Bulletin/Repair Instructions
This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
PIE0836
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.
25-NA-118
Service Bulletin/Repair Instructions
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
PIT6215B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIT6129B
Service Bulletin/Repair Instructions
This Preliminary information communicates a program has been released to fix DTCs U2BF2, U2BF3, and/or U2BF6.
25-NA-105
Service Bulletin/Repair Instructions
This informational bulletin provides information for seat belt retractor guide cleaning.
24-NA-129
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct Water Leak from Around Windshield Area.
24-NA-143
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
22-NA-242
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
24-NA-113
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
24-NA-216
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of BrightDrop Power Passenger Door Inoperable.
PIT6317B
Service Bulletin/Repair Instructions
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIC6552E
Service Bulletin/Repair Instructions
This Preliminary information communicates how to recover the Image Processing Module.
PIT6105D
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6151B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician that GM is aware of this concern and to update the Google maps application through the playstore.
PIT6335A
Service Bulletin/Repair Instructions
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
N25-F172AE
Over The Air
Great News! Your vehicle keeps getting better. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. Better Never Stops™ During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N24-247194
Over The Air
Great News! Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: •Improvements to battery drain during software updates •Improvements to blue and red button OnStar calls •Improvements to OnStar calls made after collisions •Updates to network icon appearing when network is unavailable During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
N25-249834
Over The Air
Great News! Your vehicle keeps getting better. This software update includes the following, if your vehicle is equipped: •Improves accuracy of service messages for high voltage charging system. •Reduces drain on 12V battery. •Improves performance of charging. •Improves performance of wireless communication of the Lithium-Ion battery status •Improves performance of cabin heating and windshield defrosting system During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-036
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for dealers/technicians on an Amber Light on Dual Level Portable Charge Cord Set.
24-NA-092
Service Bulletin/Repair Instructions
This service bulletin provides repair information on a new radio software version to correct a customer concern of Radio Software issues.
25-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
22-NA-096
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built In Radio.
PIP5981E
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6353
Service Bulletin/Repair Instructions
This Preliminary information communicates Proper NACS charging adaptor usage.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
24-NA-164
Service Bulletin/Repair Instructions
This bulletin provides information on Wiper Blade Maintenance Tips.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIT6317A
Service Bulletin/Repair Instructions
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
PIE0753H
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT6044N
Service Bulletin/Repair Instructions
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
24-NA-015
Service Bulletin/Repair Instructions
This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
PIP5981D
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
N242478720
Service Campaign
Customer Satisfaction Program - Certain vehicles listed above may be missing the EV towing requirement information in the Owner’s Manual. Dealers will insert the EV towing information into the Owner’s Manual. Since the towing information insert can be easily installed, and to reduce customer inconvenience, the insert will be sent directly to customers of record along with instructions. Customers may place the insert into their Owner’s Manual or, if they desire, they may ask the dealer to perform this task.
PIP5994B
Service Bulletin/Repair Instructions
This Preliminary information communicates information on software issues for the P2980 Code, and steps to check see how the code is failing. these steps will help the dealer determine if a pending software fix will correct the issue of if parts need to be replaced. 11014059 20250210 PIP5994B 20250207 Service Bulletin/Repair Instructions CHEVROLET SILVERADO EV 2024 UNKNOWN OR OTHER This Preliminary information communicates information on software issues for the P2980 Code, and steps to check see how the code is failing. these steps will help the dealer determine if a pending software fix will correct the issue of if parts need to be replaced.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-064
Service Bulletin/Repair Instructions
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
22-NA-005
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled) High Voltage Battery Dunnage / Container.
PIT5832U
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985J
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIE0753G
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
25-NA-008
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the condition of Wiper Nut Backed Off.
PIT6317
Service Bulletin/Repair Instructions
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
24-NA-045
Service Bulletin/Repair Instructions
This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied.
PIP5981C
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIP6009B
Service Bulletin/Repair Instructions
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
PIT6265B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
22-NA-038
Service Bulletin/Repair Instructions
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIT5985G
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5832S
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
24-NA-083
Service Bulletin/Repair Instructions
This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
PIE0753F
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIP5981B
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6265A
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
24-NA-240
Service Bulletin/Repair Instructions
This informational bulletin provides information on BrightDrop Structural Parts Restriction.
PIT5832R
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985F
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIP5994A
Service Bulletin/Repair Instructions
This Preliminary information communicates information on software issues for the P2980 Code, and steps to check see how the code is failing. these steps will help the dealer determine if a pending software fix will correct the issue of if parts need to be replaced.
PIP6009
Service Bulletin/Repair Instructions
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
PIT6245
Service Bulletin/Repair Instructions
This Preliminary information communicates the need to program the BECM before replacement of the high Voltage battery.
PIT6214A
Service Bulletin/Repair Instructions
This Preliminary information communicates information of an OnStar software concern.
PIT6265
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
PIT6266
Service Bulletin/Repair Instructions
This Preliminary information communicates information on how to unlock the power doors and bulkhead door after programming the BCM.
PIE0753E
Service Bulletin/Repair Instructions
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIP6009A
Service Bulletin/Repair Instructions
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
24-NA-034
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Grunt Noise with Adaptive Cruise or One-Pedal Drive.
24-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
99-00-89-019Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIT6251
Service Bulletin/Repair Instructions
This Preliminary information communicates information advising dealers if they have issues learning fobs using Without SPS Programming method, to use the With SPS Programming method until Engineering can provide updated software fix.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
24-NA-191
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the condition of Front End Noise While Driving or Driving Over Irregular Surfaces.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5985E
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIP5981A
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6151A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician that GM is aware of this concern and to update the Google maps application through the playstore.
PIT6214
Service Bulletin/Repair Instructions
This Preliminary information communicates information of an OnStar software concern.
07-00-89-036K
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
24-NA-171
Service Bulletin/Repair Instructions
This service bulletin provides repair information to correct a dealer concern of DTC U1962 Unable to Authenticate Serial Data Message.
PIT5985D
Service Bulletin/Repair Instructions
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIT5832P
Service Bulletin/Repair Instructions
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIC6481A
Service Bulletin/Repair Instructions
This Preliminary information communicates That a LCDD Data Provisioning Warning message my display due to the radio being in Demo Mode.
PIP5981
Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIE0788C
Service Bulletin/Repair Instructions
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to MIL illuminated on DIC to correct BET and BEV3 Ultium Packs Setting Moving Average Voltage Detection (MAVD) and Delta Voltage Rest Period (DVRP) Fault Codes.
22-NA-070
Service Bulletin/Repair Instructions
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
PIE0788B
Service Bulletin/Repair Instructions
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to MIL illuminated on DIC to correct BET and BEV3 Ultium Packs Setting Moving Average Voltage Detection (MAVD) and Delta Voltage Rest Period (DVRP) Fault Codes.
24-NA-085
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Updates Failing on K73 Telematics Control Module via SPS.
PIE0788A
Service Bulletin/Repair Instructions
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to MIL illuminated on DIC to correct BET and BEV3 Ultium Packs Setting Moving Average Voltage Detection (MAVD) and Delta Voltage Rest Period (DVRP) Fault Codes.
18-NA-067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
22-NA-106
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT6162
Service Bulletin/Repair Instructions
This Preliminary information communicates information to verify the cargo intrusion sensors are installed correctly into the housing.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
22-NA-114
Service Bulletin/Repair Instructions
This service bulletin provides information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV) High Voltage Battery Handling.
20-NA-018
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
23-NA-055
Service Bulletin/Repair Instructions
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
24-NA-019
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the condition of a Roof Rail Gap.
23-NA-189
Service Bulletin/Repair Instructions
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
PIT6113
Service Bulletin/Repair Instructions
This Preliminary information communicates a normal programming Characteristic for the K73 Telematics Control Module.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.